no room service

we arrived too late to go out for tea and would ve liked to be able to order some food via room service while we were getting ready

breakfasts & room service, competent & friendly staff excellent central point for access to local attractions &

wifi was a bit flakey - i ended up using mobile data

the hotel was clean and uncluttered, tastefully decorated throughout from the reception to the bar and restaurant to our room it all was outstanding

you got a choice of room service

the food was delicious & the staff were very accommodating re: room service & dietary requirements

th room service for towels etc

qr reader or understands what they are there was no other customer information in the room about room service options or the spa

room service stopped at a certain time and this was not mentioned anywhere either

room service meal was cold.

we ordered breakfast room service on both mornings, to sit and eat on the balcony

room service good

friendly staff nice decor offered room service great heating

ordered room service, which was

room service

kids loved the big bear on entry and other animals scattered around the family room

stayed in the family room loved the jungle/safari touch to it and kids loved it

15pm and my sister and myself went to get drinks for us all at the bar

wifi did not work well in my room

as having wifi and tv, didn't get either

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

wifi doesn't work, password not correct window do not close

no wifi password given

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

there was fast wifi if that s what you need

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

nice to have the bar downstairs and location is great

all the staff were helpful & friendly and food in bar was very good

there is a bar downstairs that was very busy but we couldn t hear a thing from our

bed, the luxury linen bedding, the gold plated roll top bath, the stylish decor, the chic cafe bar on the ground floor

wifi works really well as i used for work

fond of was that it was a cashless hotel and i tried multiple times to contact reception to order room service but they declined the phone every time

don t answer the phone for room service

lovely hotel, great rooms, very peaceful hotel. we had room service and the food was excellent.

waiting for over an hour and half for room service, but they gave us the food complementary so i can t really complain

limited choice on room service menu

breakfast was brilliant, food is incredible i used room service most nights and

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming on at 6

no comfortable seating

there is no room service available which was a shame.

in the bathroom, no bath, cheap shampoo and toilet roll, no fridge, no room phone to use for room service, the lighting was bad we could hardly see what we were doing and the tv was really

ordered room service staff were a bit as if they couldn t be bothered paid nearly 9 for a tuna sandwich

they also do not offer room service and meals have to be eaten in the dining room

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

information in the room about accessing room service

anyone) on check-in receptionist failed to authorise payment card so unable to order drinks or room service-

great location helpful staff comfy night great room service

room service was excellent and warm milk was sent for little child with us

room service after late check in and breakfast

my go-to hotel just nice and clean and comfortable big beds and relaxing rooms room service is amazing pepperoni pizza is the best and great for a getaway with mrs would

took ages to get through to room service and the food was lovely but the portion sizes were very disappointing for the money

room service and food was very good

ly time on the second night) and it

no phone in the room so was unable to order room service. terrible wi-fi

after a long day out i phoned room service

my room service tray was left outside my room from 3p.m. until i left the next day

room service food was pretty poor - only a few vegetarian options and the mezze that i ordered was

room service food came uncovered so was cold we did let reception know but they were not interested

the room service and staff

check in process very quick. excellent room service.

the food from room service was cold when it arrived.

no room service. beds left unmade and cups not cleaned or replaced

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which i was told on arrival wasn't there some staff did not have knowledge of their

in the morning room service staff opened the door and we had to shout that we are in there

sadly didn't get to sample dinners or room service

decent size room; comfy bed; room service; dinner. nice staff

room service tried to unlock the door whilst me and my partner were in bed, which was such an

they charge for room service on top of the food.

a shame there is no option for room service being brought to your room

had a pizza late on the sunday night from the room service menu was lovely

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

food was superb, as was room service

room service was good

illiant when you re

everything, great location, comfy rooms, room service is excellent

no available staff to answer phone for breakfast room service

don t bother with room service, no menu in room, requested one

room service food was terrible

extremely comfy staff lovely and welcoming room service great continental breakfast was fantastic but no beans on the cooked breakfast

food on the room service was poor by any standard, the burger tasted like a frozen economy burger from

from room service was gorgeous

no room service

40am, the breakfast room service

hotel bar with friendly and helpful staff

cannot comment on the bar or restaurant as i did not use them

no room service.

there wasn t during my stay) there is a lovely looking restaurant on

quality of the room service food for the amount it cost

room service food was awful, we did explain our dilemma and they very kindly took it all off the

- i ordered room service

the separate bedroom in the family room, kids loved having their own room and tv

lovely breakfast. comfy room. clean. easy parking.

clean and very friendly hotel staff. nice breakfast car parking in front of the hotel

could do with disabled parking bays near entrance but it was not a big issue

the location was easy to find and very convenient for the station and there was plenty free parking

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

24 hour room service was not 24

i stayed there for 6 days,no room service came to my room

skip the set menu and order room service

no room service, keep people out of your room and good one way system

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

eating was in the attached pub. would have preferred room service.

park can get full quite quickly and despite receptionist offering room service, pub were to busy to deliver

there was room service every day

room service staff were super friendly and polite as were the breakfast staff

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant

great room

7) - comfortable bed! nice friendly staff - room service ace - breakfast yummy!

loved the welcome and check in. room service great.

bar closed early no room service pizza was bought

30 , when we phoned for room service we were told it was 3

od, room service, or restaurant) except in room kettle and cola vending machine

30 pm not even room service

24 hour room service stops at 11 pm airport transfer driver was very rude

very friendly staff. breakfast

the hotel is clean and well kept friendly staff fact the option of room service as well was a big help again with having dogs even though we were told we could of

clean, restaurant and bar looked nice although after a long day with two young children we chose room service instead which was good, quick and easy

bed and pillows, ordered room service for breakfast delivered on time, on arrival was offered a room on ground floor as leg

om service) and lunch excellent.

very good room and room service

lack of choice for room service menu and only cold sandwiches available in the evening

the bed was comfortable. the room service was excellent.

no hot room service

good room service - delicious food at a reasonable price

my room service breakfast arrived bang on time and was beautifully presented

very good room service

room in general/ room service/hotel in general./staff.

nice touch with card, champagne and chocolate in room as stay was post-wedding friendly staff room service that we preordered was punctual delicious

these did not arrive and when i called room service an hour later they said that the kitchen was too busy

an executive suite!), no form for requesting room service breakfast or

great customer service and room service

room service knocked on the door just as we were getting up to ask what time we were leaving

imming pool, 24hr reception, parking, room service with good choice of menu)

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

accommodating staff with a party of 8 cyclists comfortable room and good service in bar for meal and

went to a wedding at the golf course next door, so we stopped overnight at the wheatsheaf

room was spacious and had a fabulous bathroom with jet spa bath

the staff were great, very accommodating. breakfast was really nice, will be staying again

location next to a golf course

room service was very good and on time

i read on the internet there was room service but i couldn't see a phone to order with, or a price list

a super friendly hotel with great staff and delicious food which i had with the room service

room service food was poor and paper thin walls, could hear people in next room using the bathroom

there are plenty of parking spaces

a design student) room service for breakfast 5/10

rvices made up half our

really understand the 10 tray charge for room service and we could only order sandwiches as the kitchen had closed, menu says available

service in the bar and room service were very

up until very late in afternoon was really quite inconvenient and we once even asked to skip the room service on last evening as it was so late we needed the room to get ready to go out early

no information in the rooms about whether room service was available or not

swimming pool, room service

no phones in room to use for room service you have

the room was very large, the bath big, the view perfect, the room service excellent

no bath mat for the floor. no room service

room service was excellent.

everything was great. good shuttle. short run to airport. good room service

room service has great menu - but the breakfast - wow

room service was great

no room service too busy

we had room service instead of going down to breakfast and it was the first time i have done this and it

staff were friendly and efficient and it was great to have such a good room service menu available

friendly staff, comfortable beds, great breakfast and we love the pizza via room service

room service was very

comfortabke and clean, i got a call to ask if i was happy with my room and if i was ok, i ordered room service that was spot on, i spoke with super friendly staff everywhere in the hotel, whether

i stayed for 4 nights and i had room service every

the bar & restaurant downstairs is very cosy

huge, lovely comfy bed. and the bar downstairs :)

rooms are good, very spacious and bar/restaurant area are great. wifi is good.

noise from the bar and restaurant

restaurant/room service hours could do with being extended slightly

everything. from reception to room service. breakfast is great too. clean appetising and hot.

bar was closed and there was no room service which was a bit of a disappointment

the large comfortable room and bar when staying with relatives before luxury cruise.

the bar and reception staff were amazing and very

we arrived later than planned so we ordered room service which was fabulous

room service available until 21

great room; spacious and cool view of the runways. everything clean and room service was good.

room service was excellent, as was the food

charged for room service even though there were no other options

the space.. the quietness... room service

it was linked to a restaurant and did room service

room service and excellent staff

well stocked bar and room service

room was clean and comfortable and there was room service and had evening meal brought up to my room

bit unhappy why only a half dozen milk containers were provided nevertheless room service staff responded quickly to my request for a few more

room service was amazing. couldn't find fault. food was hot & taste good.

more vegetarian options for the room service meals.

after our flight was delayed we arrived in the middle of the night and ordered room service

nice big room, room service was excellent.

poor room service waited 2rs with a very hungry 3yr old

would have liked room service xmas eve but it was not available

the room service was brilliant too and they always endeavoured to meet your needs

we ordered room service and it arrived quickly and the food was delicious

very impressed with accommodation, and room service and food etc.

little to dislike at this hotel however carpets in the corridors need a clean or replacement as room service trays etc have left their mark

clean spacious family room and room service with kids meals for

also, our room

proximity to airport. ease of check in and check out online system to order room service.

room service took an hour

room service was a nice touch

the food, we wanted an early night so got room service for dinner and food was bland

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

pleasant staff, central location, the soup and room service

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning