ordered room service, which was

room service meal was cold.

friendly staff nice decor offered room service great heating

could have been more information within room regarding breakfast times, check out and room

we ordered breakfast room service on both mornings, to sit and eat on the balcony

room service tried to unlock the door whilst me and my partner were in bed, which was such an

a shame there is no option for room service being brought to your room

they charge for room service on top of the food.

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

had a pizza late on the sunday night from the room service menu was lovely

40am, the breakfast room service

from room service was gorgeous

no room service

is clean, does its job, no stupid frills, good location, nice staff, good bar

not enough staff at a busy time in the bar took us 40 mins to order a drink in peek time

great staff, excellent food, quiet location, easy parking. fantastic value for money.

free wifi

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more up to date

wifi didn't reach my room on the first floor, but in a building like this that is hard to achieve

wifi in our area of the hotel, had to go to reception area to get connection

the room service and staff

room service food was pretty poor - only a few vegetarian options and the mezze that i ordered was

room service food came uncovered so was cold we did let reception know but they were not interested

room service charges were eye watering

otherwise, one may end up having to do with room service once the restaurant closes at 9

these did not arrive and when i called room service an hour later they said that the kitchen was too busy

very good room service

food and drinks in the bar were excellent, as was room service

room service arrived but had to ask for cutlery

we ordered room service that was overpriced and poor quality

you got a choice of room service

qr reader or understands what they are there was no other customer information in the room about room service options or the spa

room service stopped at a certain time and this was not mentioned anywhere either

the rooms, interior and the room service was amazing

the food was delicious & the staff were very accommodating re: room service & dietary requirements

quality of the room service food for the amount it cost

no room service.

ordering room service wasn t allowed until paid over phone

room service was great

- i ordered room service

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

room service was a nice touch

pleasant staff, central location, the soup and room service

the food, we wanted an early night so got room service for dinner and food was bland

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

we arrived too late to go out for tea and would ve liked to be able to order some food via room service while we were getting ready

no room service

breakfasts & room service, competent & friendly staff excellent central point for access to local attractions &

room, extremely clean, lovely and helpful staff, plenty of parking on site and excellent

great choice of breakfast. the staff are amazing so helpful.

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

a suggestion: a list of breakfast items in the room

the restaurant was always fully booked for the 2 nights we were there, so were forced to order room service each night, from the small selection of room-served food they offered

on reaching my room i found that the only room service available was cold i

lovely location. great stay & staff were very attentive. food & room service were first class

wifi in the guest rooms poor furnishing, uncomfortable bed

great

we were given a fan and extension cable and wifi password when we got there and asked for them we got them straight away

needs refurbishment and replacement wifi as this was very poor

lovely giant old country hotel with big garden and huge car parking area

no wifi password given

as having wifi and tv, didn't get either

wifi doesn't work, password not correct window do not close

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

tried to order room service and ended up having to walk down myself

room service was excellent breakfast was very well presented

lack of choice for room service menu and only cold sandwiches available in the evening

in-house hotel pages didn't work on the tv so couldn't access room service menus

thought it would have been better if there were instructions on how to use room service and the coffee

the staff were great, very accommodating. breakfast was really nice, will be staying again

the restaurant, lounge and bar area were very pleasant with a good open feeling yet still individual

went to a wedding at the golf course next door, so we stopped overnight at the wheatsheaf

v helpful in allowing early check in so we could get to wedding and not come back mid

we were able to eat, drink and work into the evening before a great night's sleep and a cracking breakfast

they also do not offer room service and meals have to be eaten in the dining room

anyone) on check-in receptionist failed to authorise payment card so unable to order drinks or room service-

no room service.

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

information in the room about accessing room service

great location helpful staff comfy night great room service

took ages to get through to room service and the food was lovely but the portion sizes were very disappointing for the money

nice clean hotel, with good room service and atmosphere

room service was excellent and warm milk was sent for little child with us

going on so weren t able to use the pool/spa facilities which was a shame, and when ordering room service after hours we received a pizza which i can only describe as chicago town

no room service

everything, great location, comfy rooms, room service is excellent

illiant when you re

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

room service was good

room service was poor in the morning; could not get milk easily for my baby

and was great room service 10/10 through & through

room service food was quite poor

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

we had room service breakfast for an additional 5 per room tray charge and it was lovely and hot with

no room service. beds left unmade and cups not cleaned or replaced

in the morning room service staff opened the door and we had to shout that we are in there

no room service as advertised on their website

decent size room; comfy bed; room service; dinner. nice staff

sadly didn't get to sample dinners or room service

sometimes the wifi was slow

all the staff were helpful & friendly and food in bar was very good

there is a bar downstairs that was very busy but we couldn t hear a thing from our

we had some drinks at the end of the night in the bar downstairs and that was a great vibe, had breakfast in the same place in the morning and that

bohotel's accommodations exceeded every expectation we had - the rooms were spacious and clean, wifi was accessible, reliable and fast, the food was top tier, life stuff/questions which came up

eating was in the attached pub. would have preferred room service.

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

nothing but room service would have been good

park can get full quite quickly and despite receptionist offering room service, pub were to busy to deliver

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

no room service, keep people out of your room and good one way system

skip the set menu and order room service

comfortable, good location. no food or room service because of covid.

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

quite dated...bar wasn t open and no room service was available

30 pm not even room service

facilities stopped and couldn t order any room service. simply like a travelodge then.

bar closed early no room service pizza was bought

30 , when we phoned for room service we were told it was 3

od, room service, or restaurant) except in room kettle and cola vending machine

there is no room service available which was a shame.

room service available

obably because of room size) but for the price it should have seating room service was fab- good food, reasonably priced and promptly

in the bathroom, no bath, cheap shampoo and toilet roll, no fridge, no room phone to use for room service, the lighting was bad we could hardly see what we were doing and the tv was really

room service not option to order to room without having to leave the room to do so

don t answer the phone for room service

delicious i had room service

room service was good too

from room service, there didn t seem to be a way to buy a drink at 22

fond of was that it was a cashless hotel and i tried multiple times to contact reception to order room service but they declined the phone every time

no available staff to answer phone for breakfast room service

extremely comfy staff lovely and welcoming room service great continental breakfast was fantastic but no beans on the cooked breakfast

food on the room service was poor by any standard, the burger tasted like a frozen economy burger from

room service food was terrible

had food on room service. was ok but bit pricey for the quality.

bed and pillows, ordered room service for breakfast delivered on time, on arrival was offered a room on ground floor as leg

breakfast was great, room service very quick

covid secure very clean and comfortable room lovely staff and really efficient room service allowed our lovely pet cat to stay too would definitely

we have stayed in hotels before with 24/7 full room service so for such a large hotel chain, we were disappointed to not have a full menu when we

excellent customer service and room service

accidently opened door to room service while my wife just had t shirt and knickers on lol

food at the hotel was lovely and room service was prompt and very polite

staff on reception, a comfy bed and fantastic room service which was speedy and delicious

comfy bed, plenty of hot water. nice temperature in rooms. room service food great.

very friendly helpful staff even allowed me to order non room service items to the room

the room service was excellent for breakfast, the bar staff and drinks were excellent and

room service staff were super friendly and polite as were the breakfast staff

7) - comfortable bed! nice friendly staff - room service ace - breakfast yummy!

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant

all of it including room service

restaurant/room service hours could do with being extended slightly

everything. from reception to room service. breakfast is great too. clean appetising and hot.

bar was closed and there was no room service which was a bit of a disappointment

close to the airport and had a bar and restaurant

evening meal and bar to have a couple of drinks, just 5 mins from airport cost £8

room service but had to pay 5 pound additional for the tray was charged 50 pound on arrival

very impressed with accommodation, and room service and food etc.

no menu of room service in the room

glass of wine in the garden thankd so much to all the staff i am ready to go dimner i asked for room service and was great

pool great room service great

there was fast wifi if that s what you need

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

charged for room service even though there were no other options

the bed was so comfortable

room service prompt and food quality excellant

we arrived later than planned so we ordered room service which was fabulous

ally firm). room service was great

i did think the room service charge was rather steep.

room service was excellent.

room service has great menu - but the breakfast - wow

room service food was lovely too

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

food was also amazing and great room

friendly staff, comfortable beds, great breakfast and we love the pizza via room service

room service was very

we had room service instead of going down to breakfast and it was the first time i have done this and it

room was huge staff were nice reception and room service lady lovely shuttle bus driver !!

the room service was good and the food was also nice

clean spacious family room and room service with kids meals for

room service was good too

little to dislike at this hotel however carpets in the corridors need a clean or replacement as room service trays etc have left their mark

room service took an hour

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

room service good

we also waited over an hour for room service and

room service food wasnt very good

was no room service and no one told me until i went down an hour later to get a bucket with ice then i was

late in the middle of snow storm and had room service food was the incredible staff was helpful room was ample lovely

facilities were also brilliant with a bar, restaurant, room service and self service snack area

more vegetarian options for the room service meals.

nice big room, room service was excellent.

room service food was excellent.

room service never answered after half hour of trying so had to rush to get ready and down to

room service menu was out of date and couldn't order what we wanted, however fries were served in a

an executive suite!), no form for requesting room service breakfast or

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

room service were knocking on the door from 7:30am to see if they could service the room - check