parking, warm comfortable room, good shower,good food choices, very friendly staff

location, cleanliness, parking, spacious room.

food very good,room clean well presented,location right in the middle of bishops castle,car parking right out side the door,would

free parking, comfy bed and dog friendly

parking was easy right next to the

food/room service, say till midnight, would have been really helpful

heater, iron, ironing board, kettle, tea, coffee milk and biscuits good variety for dinner room service

i had room service, fab burger and glass of chardonnay

we requested room service for dinner on arrival

onsite secure parking. friendly staff. great restaurant.

staff were brilliant from start to finish, breakfast was lovely and they catered for dietary requirements with no issues

amazing breakfast

good beer 2/ nice room 3/lovely en suite 4/ good evening meal 5/excellent,freshly cooked breakfast 6/ good coffee 7/ caring,gentle staff all in all a marvellous experience for the price

lovely cosy bed and breakfast place offering a comfortable stay

comfy beds, great breakfast, but could be a little noisy if your room is above the bar.

room service

safety measures were put in place with ample hand sanitizer and room service for breakfast

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no longer able to purchase drinks late at night, even for room service.

toilet flush,tv reception poor, room service took ages to answer and 3

also no lead on phone so couldn t use phone to order room service

had to ring externally on mobile phone for this, as room service phone out of order

had room service~ light meal was well presented and tastiy with much more on plate than expected

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

anything major that i didn't like, i think the only issue for me was the choice of drinks in the bar which overall wasn't bad but they didn't have my choice of drink available

bar was closed before the stated time. wifi strength was poor on top floor.

location,staff very friendly, nice breakfast with good coffee

some wifi connection challenges, but the friendly staff sorted this out quickly and effectively

they also have a bar and comfy lounge area

lovely staff great breakfast clean room comfy bed

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

stayed 3 nights no room service/cleaning

they helped me with my luggage to my room and arranged room service , which was equally impressive

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

it would have been good if the hotel had room service, but i think this wasn't possible due to being a sunday, and a differentiated menu

no room service during covid, although plenty of towels/toiletries/tea/coffee provided in the room

the room service for the evening meal, was on time, and very well presented

friendly and welcoming staff. good quality rooms. excellent breakfast.

parking was easy

room was good with 2 single beds for the kids and very generous queen bed for parents

would have loved to have been able to order room service from our room

perhaps even a reduced late bar menu or room service

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

the staff and room service are excellent and they just want to help in any way they can.

views, free wifi, location perfect

room service should provide.

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

room service and both had shepherd's pie which came with fresh greens and was delicious

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

no room service offered on saturday rather than leaving the hotel to eat

room service late with breakfast

took an hour to get room service, as could get no answer from reception at first until i used my mobile to access the

because of the pandemic there was a limited room service food menu

we had room service also, which was very good price & the quality of the food was insane

room service did not deliver what was ordered or on time, breakfast was cold

no lift as my wife has mobility issues, but the staff were very accommodating providing her with room service

food presentation was of top standards had room service both nights

very speedy room service

food in bar was excellent, and good value for money

bar area could possibly be bigger it was a very tight squeeze due to the parties

bar man and who also didn t make it easy for me to request breakfast room service so i gave up and went down to restaurant instead

night away with the wife food was good could be better only let down was room service left my room door open after turn day so was open half the night which when i reported

very friendly and welcoming hotel - great room and superb breakfast - room service was great

we ordered room service for both dinner and breakfast and all was delicious

room service available & turn down service at night if wished

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

beautiful location. excellent breakfast. bar area pleasant to sit in.

bar bill was a little excessive but craft beer was delicious

lovely views. accessible on site parking. pleasant staff. birdsong.

matched them in every way, locally sourced suppliers - absolutely divine almost forgot about the bar which is well stock with delicious wines - i just wish it was closer to home so i could sample

we had an evening meal at the bar and the food was exceptional with amazing portion sizes at a great price

the bar had a lovely friendly atmosphere and served good food

great looking building, warm and cosy lounge and bar restaurant with good food and sevice

excellent value. been dozens of times. warm friendly bar with rooms just above. perfect.

perhaps a bar locking system to protect the bar and till from sticky fingers

we are from the lovely room service menu as we arrived just before 8pm and the food was hit and delicious and freshly made

limited choice for healthy eating in dining room/ bar/ room service. maybe add a salad??

this time we ordered room service and the food was exceptional as was breakfast

room service meal was fast and piping hot

rating than its current 3 stars

room service & breakfast

room with free room service

i did not have a phone in the room to ring reception for room service etc

room service food was poor, very greasy and over cooked for the price it was for room service

room service food was over priced and tasteless

thoughtful details everywhere, from the little pack provided containing room keys and wifi password etc to the host contacting a taxi i had booked to ensure smooth pick up etc

didn't have

location with secure parking

good parking and easy to find

home from home and fabulous breakfast

for room service on saturday evening and was told we are too busy to do room service tonight

had room service in the evening and this was wonderful

room service was also good

wanted room service, no one seemed to know how i could do it

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated