free parking and wifi is a bonus

hotel, the food was lovely the rooms are small but immaculate with walk in shower etc, there is parking at the hotel & overspill parking next door

unfortunately no breakfast included in the deal. great parking and near town centre.

free parking, lovely comfy room and very friendly, welcoming staff

there was no welcome pack with the wifi or tv code or restaurant information, check in/out times etc

was really good (we ordered room service breakfast and dinner) (-)room service let it down didn't have much choice, 2 items not on anyway. (+) love having a fridge in the room and ice available from room (-)were not that friendly, mix up with room service, which was sorted by manager - thank you (-)room service and reception didn't answer any calls, however this was at around 8/9pm so perhaps out (-) also in the corridor just outside the room door the dirty room service plates are gathered in the morning (-)reply when trying to order room service so had to go to the bar to order food and bring back to the room (-) otherwise room service very good (+) time in the pool with the children and easy room service and chilled breakfast (-)no hairdryer in room and 5 payment for room service

and chip dinner sat overlooking the eighteenth green the food was lovely plenty of room for car parking we thoroughly enjoyed our stay , we have stayed there before and standards certainly have

wifi wouldn t work at all, and they don t allow early check-ins

the room was excellent very nice and i ate in the bar which was very good

the spa and gym was an absolute delight

room service was also good

wanted room service, no one seemed to know how i could do it

for room service on saturday evening and was told we are too busy to do room service tonight

have done with a fridge, no room service offered but only a minor thought

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

lovely breakfast

breakfast was extremely good, with quality food cooked superbly

the breakfast was lovely, and a good selection. the poached eggs where cooked to perfection.

good parking and easy to find

did not use wifi breakfast first class

we are from the lovely room service menu as we arrived just before 8pm and the food was hit and delicious and freshly made

limited choice for healthy eating in dining room/ bar/ room service. maybe add a salad??

rating than its current 3 stars

this time we ordered room service and the food was exceptional as was breakfast

ich is due, we understand, to its not having a lift or 24 hour room service)

breakfast good.

when we booked we got an email to say they weren't serving food and breakfast only started at 0800 - both of which would have been frustrating for us and thankfully

location next to a golf course

the spacious room . comfortable bed . bathroom with spa bath

next to a golf course is a plus, but still in a semi rural setting so not overly busy this time of

he advised us on the bar opening times, checked our restaurant reservation was there and also on the breakfast times

the food, we wanted an early night so got room service for dinner and food was bland

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

room service was a nice touch

pleasant staff, central location, the soup and room service

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

quality of the room service food for the amount it cost

ordering room service wasn t allowed until paid over phone

the lady at reception was brilliant and arranged for late night room service with a sandwich

- i ordered room service

room service food was awful, we did explain our dilemma and they very kindly took it all off the

room service arrived but had to ask for cutlery

my room service breakfast arrived bang on time and was beautifully presented

we had room service in the evening and it was excellent as well

food and drinks in the bar were excellent, as was room service

these did not arrive and when i called room service an hour later they said that the kitchen was too busy

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

working ceiling light in kitchen

no wifi in rooms, had to go into reception to be able to get online

wifi didn't reach my room on the first floor, but in a building like this that is hard to achieve

wifi needs to be boosted

from room service was gorgeous

no room service

40am, the breakfast room service

also the staff at breakfast were

excellant staff, good breakfast, great coffee, happy days

room service charges were eye watering

check in process very quick. excellent room service.

room service food was pretty poor - only a few vegetarian options and the mezze that i ordered was

the food from room service was cold when it arrived.

an early breakfast and thought we'd have to order continental room service on top

had a pizza late on the sunday night from the room service menu was lovely

room service tried to unlock the door whilst me and my partner were in bed, which was such an

a shame there is no option for room service being brought to your room

they charge for room service on top of the food.

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

lack of room service

we got room service which arrived hot and tasty all staff were really well presented and friendly and

room service menu is lacking in choice and the app for it doesn t work but this maybe due to the

not much choice on the room service menu

room service was quick and did extra than was on the menu when

we had room service also, which was very good price & the quality of the food was insane

took an hour to get room service, as could get no answer from reception at first until i used my mobile to access the

room service did not deliver what was ordered or on time, breakfast was cold

because of the pandemic there was a limited room service food menu

we had room service on our last night, paid over 40 for two burgers, the chips were cold and soggy,

plenty of parking

loved how relaxed the bar was and the room was lovely

rooms and bar were really tip top and stylish

boutique hotel. excellent location, very comfy beds and a craft beer & gin bar below.

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and late

no room service offered on saturday rather than leaving the hotel to eat

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

room service and both had shepherd's pie which came with fresh greens and was delicious

room service should provide.

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

very friendly staff. breakfast

we have stayed in hotels before with 24/7 full room service so for such a large hotel chain, we were disappointed to not have a full menu when we

the hotel is clean and well kept friendly staff fact the option of room service as well was a big help again with having dogs even though we were told we could of

breakfast was great, room service very quick

om service) and lunch excellent.

i ordered room service and nothing was too much trouble

almost wished i had eaten in the restaurant and

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

great location with a fab breakfast as well as great evening meal

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

of convenient on site parking, also good bar and restaurant

breakfast cooked to order and for the evening meal there was a good menu choice

guests who are sensitive to noise might want to request a room further away from the restaurant / bar

plenty of parking and in

location handy for my purpose, good wifi

wifi dropped out a couple of times

going on so weren t able to use the pool/spa facilities which was a shame, and when ordering room service after hours we received a pizza which i can only describe as chicago town

room service after late check in and breakfast

nice clean hotel, with good room service and atmosphere

took ages to get through to room service and the food was lovely but the portion sizes were very disappointing for the money

my go-to hotel just nice and clean and comfortable big beds and relaxing rooms room service is amazing pepperoni pizza is the best and great for a getaway with mrs would

we ordered breakfast room service on both mornings, to sit and eat on the balcony

room service meal was cold.

room service good

friendly staff nice decor offered room service great heating

could have been more information within room regarding breakfast times, check out and room

quite dated...bar wasn t open and no room service was available

was no room service as advertised on the menu the phone was not connected the tv was not

room service said 24 hour food availability but there

no room service, keep people out of your room and good one way system

24 hour room service was not 24

had all our meals as room service and it was excellent

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

room service poor never cleaned once in 6 days

room service didn't clean room's only put clean towels in their was a large piece of food on the

nice and loved being able to take hot snack to the room with even the offer to deliver them as room service

as a lone traveller, the use of room service was a real benefit to me

delicious breakfast in lovely dining room

plenty of parking spaces, amazing gardens to walk around

there is plenty of car parking

had to ring externally on mobile phone for this, as room service phone out of order

had room service~ light meal was well presented and tastiy with much more on plate than expected

also no lead on phone so couldn t use phone to order room service

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

hotel location was superb, close to all the shops, bars and restaurants

they helped me with my luggage to my room and arranged room service , which was equally impressive

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

stayed 3 nights no room service/cleaning

it would have been good if the hotel had room service, but i think this wasn't possible due to being a sunday, and a differentiated menu

decent breakfast and efficient room service

toilet flush,tv reception poor, room service took ages to answer and 3

little disappointed with the breakfast being a continental room service only but we assume that the current situation with covid is the reason for this

no room service and no way of contacting reception - had to ring the outside number on my mobile phone

staff were lovely yet suggested one might need to fetch their own menu for room service - and room service is an extra 5 pounds

location, free parking, lovely breakfast with plenty of options

10 free parking spaces at the front

is the 2nd time iv stayed at this property with my kids

bar was closed before the stated time. wifi strength was poor on top floor.

breakfast was lovely, lots of choices and unrushed

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

wifi doesn't work, password not correct window do not close

no wifi password given

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

as having wifi and tv, didn't get either

room service was good food and reasonably priced, excellent choice too

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which i was told on arrival wasn't there some staff did not have knowledge of their

sadly didn't get to sample dinners or room service

no room service as advertised on their website

in the morning room service staff opened the door and we had to shout that we are in there

the staff and room service are excellent and they just want to help in any way they can.

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

perhaps even a reduced late bar menu or room service

would have loved to have been able to order room service from our room

hear the people upstairs and the wifi was poor, but it is an old place so you do have to except some

no landlines in the room to call the reception desk and room service was 5 charge

no room service when we got back in around 2am so had to wait for an uber take away to deliver

room service available

no biscuits in room or room service offered

had to wait for room service as they were very busy

everything location room service helpfulness everything

restaurant was very good, room service prompt and food still hot.

room service dinner & breakfast were fabulous and the staff were helpful

across the road and many other choices for food depending on what you fancy, despite all this room service is amazing

room service was great, i had pizza and chips was lovely.

no room service

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

no room service was hard with having a baby that slept at 7pm

no room service no wi fi no hot breakfast menu reception very un helpfull

we understand that for a two night stay why room service was not provided for the first morning when considering the cost of the accommodation

there is no room service available and the telephone in the room had speed dial numbers which did not work, the

no room service although the reception did say they would bring to the room as i have walking

there is no food or room service sold after 9pm

bad points - no room service you have to collect defeats the purpose of room service

no room service but you could order at the bar and take back to the room

room windows could be opened for fresh air and daily room service

bar service was prompt, range of drinks and snacks offered was very good

excellent bar and restaurant

quiet location. lovely staff. delicious food. very clean, comfortable room. easy parking.

peaceful and quiet area very comfy beds super staff in all areas plenty of parking a great base to visit family, play golf and walk up the wrekin breakfast was excellent a

location and setting, i arrived late and missed room service which cut off at 9am but i explained the circumstance and the chef made me something

good room service

i had room service which suited me perfectly

service was great, suite was very spacious and clean and the breakfast and room service was very good

were lovely and food