room service was pricey and the quality not the best but the local takeaway are a few minute walk

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

there was no information sheets in the room around room service and all the usual stuff

room service did not clean cups, used to that at other hotels when stopping more than one night

we were told to call from our rooms and order on room service, rather than in the bar where we were sitting

there is no room service available and the telephone in the room had speed dial numbers which did not work, the

there is no food or room service sold after 9pm

room service reception had me for 2 rooms on arrival - i booked 2 and cancelled one in time and

no room service, rooms are getting old, beds uncomfortable, shower curtain old fashioned

no room service but you could order at the bar and take back to the room

no room service no wi fi no hot breakfast menu reception very un helpfull

we understand that for a two night stay why room service was not provided for the first morning when considering the cost of the accommodation

no room service

no room service was hard with having a baby that slept at 7pm

room service did not do my room but i think the do not disturb sign had fallen off the hard to exit

room service orders until 2am there is a 5 addition charge for this service but its very nice

affordable room service costs are recommended; 51 for 4 x bottles of water & 2 x pizzas are more aligned to

no biscuits in room or room service offered

no room service when we got back in around 2am so had to wait for an uber take away to deliver

tasted almost like a sponge cake, disappointed, with a pint of ale, the bill was 37 including room service of 5, i did expect a better quality meal

i was there, there is no room service available but i was redirected to their bar, where you can order your food and you

staff, facility, parking, back yard, landscape, room service menu was good

restaurant was very good, room service prompt and food still hot.

across the road and many other choices for food depending on what you fancy, despite all this room service is amazing

everything location room service helpfulness everything

being charged for a dinner when i only had pate room service

the room service meals were delicious too

was quite noisy. room service was extremely slow.

he was also very helpful when we used room service

he worked on check in, he worked behind the bar, take orders in restaurant, bring out food and do room service

advertised 24 hour room service, but told us that it wasn't available because v fest was on

room service and we must have been next to a storage room or something

selection of drinks on the room service menu - nit picking here though, we loved everything

we had room service dinner this time, food was great, arrived hot and was delicious

the room service food was amazing

could not fault anything location was excellent bar staff were extremely friendly and helpful can't wait to go

the time we stepped through the door of the tontine we were made to feel very welcome, the bar food was excellent and good value for money, a full english breakfast was offered, this was

the place was clean and welcoming and a lovely bar to have a drink

i liked the bar which was lively and reasonably priced

the four fliytes of stairs to the room after being in the bar at night.

good selection at breakfast and supper yummy and excellent value

our room was out of range for the free wifi. we had to use the cloud instead.

better wifi reception throughout the property

the evening meal was worthy of a michelin star, and the breakfast was very good too

the lady sorting rooms out was lovely and was just as friendly at breakfast the next morning

room service as there was a function on and wanted some peace, was delivered promptly given how

receptionist when we checked was friendly and efficient and room service was quick

they couldn't offer us a table in the restaurant for either night so we ordered room service for which they then added a charge

she showed me a menu for the evening, i said if there wasn't anything i liked on it, i will have room service, she said it's the same menu and the kitchen only does what's on the menu

no room service - but this was down to covid restrictions - not the fault of the hotel.

almost wished i had eaten in the restaurant and

i didn't eat in the restaurant on the evening instead opting for room service - the food was excellent

i ordered room service and nothing was too much trouble

arrived late so wanted room service, no one answered from reception or restaurant so had to go to reception to order only

rooms were beautiful, bedding lovely, breakfast great. overall very very nice

location/surroundings were spectacular. staff were friendly. room service menu was good.

had a fantasic time here all staff was friendly even the room service was really good

manage, the lovely staff member carried the chair up or me and also helped push my dad near the pool

the room the facilities the food the staff the pool. great for cosford!!

very reasonable ,tge room very comfortable , the staff and food was very nice and the swimming pool warm and relaxing

of convenient on site parking, also good bar and restaurant

shower barely worked, the water pressure was so low water just dribbled out and it couldn t cope with a

of convenient on site parking, also good bar and restaurant

room windows could be opened for fresh air and daily room service

the whole place is beautifully maintained, cosy in the bar area with a huge open fire, and lovely in the dining room

bar had excellent range of draught beer

only niggle was that parking wasn t reserved for overnight guests as only 3 spaces would be needed

there is plenty of parking and there was no problem locating the hotel

room service poor never cleaned once in 6 days

had all our meals as room service and it was excellent

room service didn't clean room's only put clean towels in their was a large piece of food on the

was no room service, had to beg for towels and toilet roll, toilet didn't flush, no toilet brush, only 1

we thought the room service meal was wonderful - vegetables beautifully cooked and the main dish excellently

excellent location with easy access to the town without being inside the madness, easy parking, wifi is good, comfy beds, and lovely daily hamper with breakfast things like cereal, and a

very friendly staff. clean room. free parking. amazing breakfast.

the continental breakfast hamper was a lovely touch

very friendly staff. clean room. free parking. amazing breakfast.

free parking too

breakfast was fantastic and very allergen

good breakfast

only thing i would change is the fact that there isn t anyone there at night so the bar was closed by 9

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

lack of parking at times

the girl serving at the bar was lovely and greeted us with a smile as we walked in

a place to stay for the technology

helpful and made very welcome i love this place , food all home made at a very reasonable price bar friendly always feel comfortable will be back very

we had our evening meal and breakfast here and both were delicious

ample parking at back of premises

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

room service breakfast was excellent. arrived on time and delivered with a smile,

check in, large room with comfortable bed, room service was good with a good menu, ideally located for my work meeting and a quiet

charged for room service delivery

suite was excellent with good room service

great room service, very helpful staff, great breakfasts

had a very warm welcome from the loveliest receptionist who also served us in the bar and at breakfast

ely was great comfortable room was nice and clean bed was good lounge really nice and the breakfast and evening meal was excellent bar good

very good breakfast hotel very clean and staff friendly and very helpful

great central location,on site car parking,clean room..staff absolutely brilliant

gorgeous breakfast

breakfast was delicious and they even offered room service for a small fee

there was ample, safe parking and the main access gates were always locked at night

breakfast was delicious ud83dude0b staff were all so lovely and helpful

was close to where i needed to be, the staff were very nice, the food was lovely, car parking.

super friendly and efficient staff very comfy bed no husband or kids present.

didn t require the room service in the end, however there was nothing in the room that showed how/where to order it if

was amazing, staff were great and the food we ordered through room service was

room service need more care about breakfast order.

ordered room service - food was cold when it arrived

i liked the fact you can have room service.

was no number to call to order room service so had to go down to reception and order

amazing massage, room service was great, amazing big bed, lovely breakfast

good value for money, excellent staff and lovely food in the restaurant and room service, only thing missing is a filter coffee with your room service breakfast

comfortable rooms excellent room service

room service was worth every penny

would have loved to have been able to order room service from our room

my only negative is no room service. maybe just a small sandwich menu would be a good addition.

perhaps even a reduced late bar menu or room service

the staff and room service are excellent and they just want to help in any way they can.

breakfast was excellent and the evening meal

had-room service which was very good, food and service - i was, however, surprised that reception had

room service excellent as well

room service for breakfast it was lovely, couldn t fault it or the service

made an unexpected stop here on a long journey and were so tired that we just ordered room service food - it was excellent

excellent food. glad to use room service for no extra cost.

good parking & outdoor seating

free parking, walk to restaurants and bars, good vibe

bar and our room were both gorgeously decorated & very comfortable

loved there was a bluetooth sound bar in the room and in bathroom mirror

limited car park space when brew house busy but no problems parking within walking distance.

also no option of room

the breakfast choice and room service was excellent as were the staff.

seeing as i wasn't well,we had room service, the staff was very helpful

stopped serving dinner before we could get there and there wasn't any facility for room service

ringing and not answered; several attempts to call reception, almost gave up when wanted room

l didn't dine 'out' but ordered a room service sandwich which was excellent, very tasty and very fresh

breakfast, and helpful and smiling staff, room service was good - alas, the restaurant was full

it would have been good if the hotel had room service, but i think this wasn't possible due to being a sunday, and a differentiated menu

they helped me with my luggage to my room and arranged room service , which was equally impressive

stayed 3 nights no room service/cleaning

parking, the spaces were very tight to get into, i was planning to take my goldwing trike with me

the location and the breakfast was great and the staff were very polite, friendly and helpful.

position and parking it met my needs as a place to stay to visit nearby attractions, particularly

great bar area for a drink

bar was closed before the stated time. wifi strength was poor on top floor.

no room service and no way of contacting reception - had to ring the outside number on my mobile phone

room service

toilet flush,tv reception poor, room service took ages to answer and 3

little disappointed with the breakfast being a continental room service only but we assume that the current situation with covid is the reason for this

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had room service~ light meal was well presented and tastiy with much more on plate than expected

also no lead on phone so couldn t use phone to order room service

had to ring externally on mobile phone for this, as room service phone out of order

they advertise 24-hour room service in their own guest books, so when we got back from our wedding at around 10-11pm, both

staff were excellent and breakfast was very good