th room service for towels etc

room service stopped at a certain time and this was not mentioned anywhere either

the rooms, interior and the room service was amazing

you got a choice of room service

qr reader or understands what they are there was no other customer information in the room about room service options or the spa

the room service and staff

room service food was pretty poor - only a few vegetarian options and the mezze that i ordered was

otherwise, one may end up having to do with room service once the restaurant closes at 9

check in process very quick. excellent room service.

room service charges were eye watering

we ordered breakfast room service on both mornings, to sit and eat on the balcony

could have been more information within room regarding breakfast times, check out and room

room service meal was cold.

room service good

friendly staff nice decor offered room service great heating

there wasn t during my stay) there is a lovely looking restaurant on

the lady at reception was brilliant and arranged for late night room service with a sandwich

room service food was awful, we did explain our dilemma and they very kindly took it all off the

ordering room service wasn t allowed until paid over phone

only thing that lets the hotel down is there is no room service available

a shame there is no option for room service being brought to your room

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

room service tried to unlock the door whilst me and my partner were in bed, which was such an

had a pizza late on the sunday night from the room service menu was lovely

they charge for room service on top of the food.

wifi then they tell you no wifi on 2nd floor when you arrive , most rooms are on 2nd

old food in wardrobe, stains on walls, only thin sheet on double bed no duvet, no telly no wifi no tea or coffee, bar closed down completely and couldn t even use the toilet, had to go and

wifi doesn't work, password not correct window do not close

no wifi password given

as having wifi and tv, didn't get either

no room service

40am, the breakfast room service

from room service was gorgeous

cannot comment on the bar or restaurant as i did not use them

the last morning of my stay, the coffee machine malfunctioned but the lady serving breakfast quickly provided a jug of coffee and one of tea even though they were a staff member down

wifi needs to be boosted

wifi didn't reach my room on the first floor, but in a building like this that is hard to achieve

to find with plenty of parking

the location was easy to find and very convenient for the station and there was plenty free parking

think it should be a lot more cleaner and have a washer machine in there and more cleaner in kitchen and more up to date

we arrived too late to go out for tea and would ve liked to be able to order some food via room service while we were getting ready

no room service

breakfasts & room service, competent & friendly staff excellent central point for access to local attractions &

good car parking

nice place to stay, clean and breakfast was lovely all staff were very attentive and always looking to help you wherever

room service menu could have had a couple more items added

took ages to get through to room service and the food was lovely but the portion sizes were very disappointing for the money

great location helpful staff comfy night great room service

my go-to hotel just nice and clean and comfortable big beds and relaxing rooms room service is amazing pepperoni pizza is the best and great for a getaway with mrs would

room service was excellent and warm milk was sent for little child with us

decent size room; comfy bed; room service; dinner. nice staff

no room service as advertised on their website

in the morning room service staff opened the door and we had to shout that we are in there

no room service. beds left unmade and cups not cleaned or replaced

room service was good food and reasonably priced, excellent choice too

was great, very quiet and plenty of parking

the breakfast menu was splendid and i had eggs benedict, which was

the restaurant, lounge and bar area were very pleasant with a good open feeling yet still individual

spacious room , tasty breakfast, quiet location and spa bath.

excellent vegetarian breakfast, including oatcakes. lovely meal in the evening too.

was no room service as advertised on the menu the phone was not connected the tv was not

24 hour room service was not 24

comfortable, good location. no food or room service because of covid.

quite dated...bar wasn t open and no room service was available

in three days of staying in the hotel there was no room service to clean, change the bedding or even make the beds whatsoever

food and drinks in the bar were excellent, as was room service

we had room service in the evening and it was excellent as well

room service arrived but had to ask for cutlery

we ordered room service that was overpriced and poor quality

these did not arrive and when i called room service an hour later they said that the kitchen was too busy

clean, restaurant and bar looked nice although after a long day with two young children we chose room service instead which was good, quick and easy

breakfast was great, room service very quick

we have stayed in hotels before with 24/7 full room service so for such a large hotel chain, we were disappointed to not have a full menu when we

the hotel is clean and well kept friendly staff fact the option of room service as well was a big help again with having dogs even though we were told we could of

food, especially with 24hr room service

pleasant staff, central location, the soup and room service

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

room service was a nice touch

the food, we wanted an early night so got room service for dinner and food was bland

room service

little cottage felt like a home from home kids had a ball

breakfast was ample - buffet type - and all food was fresh and hot

we always took a photo of the kids there to see how much they've grown

15pm and my sister and myself went to get drinks for us all at the bar

as a lone traveller, the use of room service was a real benefit to me

nice and loved being able to take hot snack to the room with even the offer to deliver them as room service

went the extra mile and genuinely cared about the quality of your stay exceptional choice for breakfast; eggs benedict spot on as was the full english main meals very good, and not just the

stunning countryside. lovely room. quirky historical building. lovely breakfast

the staff were very helpful and proactive, for instance parking their cars in the ev bays in order to make sure the charging bays were not blocked by

the space.. the quietness... room service

room was clean and comfortable and there was room service and had evening meal brought up to my room

food was great room service was prompt

of wine and a powerful shower,staff were friendly and professional nothing was to much trouble room service was great, the service was fast and the food was excellent

it was linked to a restaurant and did room service

there was fast wifi if that s what you need

there are laundry facilities, dishwasher, oven/hob utensils etc, hairdryer, robes, slippers, toiletries all

after a long day out i phoned room service

ly time on the second night) and it

no phone in the room so was unable to order room service. terrible wi-fi

my room service tray was left outside my room from 3p.m. until i left the next day

room service and food was very good

sometimes the wifi was slow

there is a bar downstairs that was very busy but we couldn t hear a thing from our

tv only worked on wifi so if you weren t a subscriber to netflix,amazon etc there was nothing to watch

bohotel's accommodations exceeded every expectation we had - the rooms were spacious and clean, wifi was accessible, reliable and fast, the food was top tier, life stuff/questions which came up

all the staff were helpful & friendly and food in bar was very good

could do with a little more continental breakfast choice ie cheese, meats and croissants etc

the indoor pool and spa area were good and not overcrowded

meal and breakfast which was included was fabulous

spa and relaxation areas superb

lot of spa options

from room service, there didn t seem to be a way to buy a drink at 22

don t answer the phone for room service

waiting for over an hour and half for room service, but they gave us the food complementary so i can t really complain

room service was good too

lovely hotel, great rooms, very peaceful hotel. we had room service and the food was excellent.

r staff asked numerous other guests if they d had prepayment authorised and none

room service - phone was not answered after three times gave up and went to get a sandwich from

at alderly edge it is a short steep walk to the high street but we thought we would get room service which was a mistake - the food was over priced and trying too hard to be posh

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

they also do not offer room service and meals have to be eaten in the dining room

there is no room service available which was a shame.

forgetting to put hot water in my coffee pot for room service breakfast and then at finally dance music coming on at 6

in the bathroom, no bath, cheap shampoo and toilet roll, no fridge, no room phone to use for room service, the lighting was bad we could hardly see what we were doing and the tv was really

room service not option to order to room without having to leave the room to do so

obably because of room size) but for the price it should have seating room service was fab- good food, reasonably priced and promptly

no room service.

room service was good

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

i also had room service which came quickly and the food was delicious

food was superb, as was room service

the restaurant was always fully booked for the 2 nights we were there, so were forced to order room service each night, from the small selection of room-served food they offered

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

second night i had room service, again excellent quality food delivered promptly

room in the restaraunt- bar snacks and room service don t cater for vegans nor pescatarians - cheeseboard was very poor a hard stale

then in the morning we where sightly late down for breakfast and his staff made us a lovely breakfast

breakfast was delicious

very well located with easy parking.

location for oulton park race circuit lots of free off-road parking, which would be no issue with big trailers great breakfast

we enjoyed a pint in the garden in the afternoon and a great breakfast in the morning

had food on room service. was ok but bit pricey for the quality.

extremely comfy staff lovely and welcoming room service great continental breakfast was fantastic but no beans on the cooked breakfast

got woke up to room service which we never ordered 3

food on the room service was poor by any standard, the burger tasted like a frozen economy burger from

shower was too hot couldn t use it and the room service was rubbish.

in-house hotel pages didn't work on the tv so couldn't access room service menus

very good room and room service

the bed was comfortable. the room service was excellent.

tried to order room service and ended up having to walk down myself

lack of choice for room service menu and only cold sandwiches available in the evening

quality of room service food was first rate

the room service food was absolutely delicious and the staff were super friendly and professional

restaurant quality food available on room service basis from the hotel

cleanliness, lots of pillows. room service, location, facilities etc

we had room service both nights and the food was excellent

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

park can get full quite quickly and despite receptionist offering room service, pub were to busy to deliver

eating was in the attached pub. would have preferred room service.

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

there was room service every day

well stocked bar with lively atmosphere

& parking

free parking, walk to restaurants and bars, good vibe

we were there for just the day for an event, and the bar staff were incredibly accommodating with parking and late

comment would be that the wifi may need a boost

bar closed early no room service pizza was bought

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service for breakfast i had to go down for mine and she brought someone else's breakfast to

od, room service, or restaurant) except in room kettle and cola vending machine

facilities

the catering facilities should be available more hours and also room service

room service is available yet no menu in the room for breakfast or day time dining

all of it including room service

great room

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

room service staff were super friendly and polite as were the breakfast staff

receptionist on booking in was miserable i ve stayed a few times now and always ordered room service from the room but the receptionist wouldn t let

and was great room service 10/10 through & through

room service food was quite poor

no menus, bar & restaurant hours, checkout time, room service, pet restrictions, nothing

is dark, our room was dark, food was ok but not great, room service for some water we phoned down for never appeared at all, breakfast delivery came with

we were welcomed with a smile and everyone was really friendly. lovely bar area.

the kids loved the breakfast room

breakfeast was ample and very tasty, the room in which it was served was a wonder to the kids

host & staff are lovely people, great with the kids

friendly pub , ideal after alton towers with the kids, good sized rooms, clean, great food and toys / colouring while they have dinner

for the most part, a couple stains on the walls and ceilings, but nothing too egregious, and the room service had done a good job making the bed and providing clean towels and amenities

facilities:- times of the spa or restaurants no phone to contact reception for anything or room service

an executive suite!), no form for requesting room service breakfast or

no bottled water

great customer service and room service