was really good (we ordered room service breakfast and dinner) (-)room service let it down didn't have much choice, 2 items not on anyway. (+) love having a fridge in the room and ice available from room (-)were not that friendly, mix up with room service, which was sorted by manager - thank you (-)room service and reception didn't answer any calls, however this was at around 8/9pm so perhaps out (-) also in the corridor just outside the room door the dirty room service plates are gathered in the morning (-)reply when trying to order room service so had to go to the bar to order food and bring back to the room (-) otherwise room service very good (+) time in the pool with the children and easy room service and chilled breakfast (-)no hairdryer in room and 5 payment for room service

place out the way lovely pool and spa area room was excellent we had only planned to stay one night and booked another staff

the bar prices were a little con the pricey side 18!for a pint and a gin and tonic

couldn't get a mobile phone signal from my room although wifi was fine so not really a problem

place out the way lovely pool and spa area room was excellent we had only planned to stay one night and booked another staff where

breakfast good.

free parking and wifi is a bonus

free parking, lovely comfy room and very friendly, welcoming staff

unfortunately no breakfast included in the deal. great parking and near town centre.

to get to and plenty of parking

hotel, the food was lovely the rooms are small but immaculate with walk in shower etc, there is parking at the hotel & overspill parking next door

not much choice on the room service menu

did order room service which unfortunately wasn t amazing

we got room service which arrived hot and tasty all staff were really well presented and friendly and

room service menu is lacking in choice and the app for it doesn t work but this maybe due to the

room service was quick and did extra than was on the menu when

the food, we wanted an early night so got room service for dinner and food was bland

pleasant staff, central location, the soup and room service

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

room service was a nice touch

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

ample parking, free wifi, nice clean accommodation

breakfast set you up all day

also appreciated parking space and option to walk the fields

lovely clean rooms and laundry. rebecca so friendly and welcoming lovely location

selection of fruit & cereals & beautiful cooked breakfast

these did not arrive and when i called room service an hour later they said that the kitchen was too busy

food and drinks in the bar were excellent, as was room service

my room service breakfast arrived bang on time and was beautifully presented

nice touch with card, champagne and chocolate in room as stay was post-wedding friendly staff room service that we preordered was punctual delicious

room in general/ room service/hotel in general./staff.

rating than its current 3 stars

we are from the lovely room service menu as we arrived just before 8pm and the food was hit and delicious and freshly made

ich is due, we understand, to its not having a lift or 24 hour room service)

limited choice for healthy eating in dining room/ bar/ room service. maybe add a salad??

this time we ordered room service and the food was exceptional as was breakfast

wanted room service, no one seemed to know how i could do it

for room service on saturday evening and was told we are too busy to do room service tonight

stock in pro shop,lack of staff so sports bar couldn't stay open,,no room service ,no change of bedding towels

have done with a fridge, no room service offered but only a minor thought

hotel is being refurbished so the restaurant is closed and there is no 24 x 7 room service as stated

room service breakfast wasn t the best, definitely will visit the restaurant for breakfast when

had the mix grill on room service & it was

room - cosy, clean and very comfortable - pillows are amazing! room service & meal was lovely!

no mini bar in the room lol 5 room service charge per trip

the room service food was very nice

no dressings gowns yet they were advertised as being available

with the view of a gravel courtyard but didn't spoil our time there, few items were missing on room service tray but a call to reception and they were delivered in minutes,

were lovely and food

we ordered room service from the extensive menu, and were not disappointed, it was delivered by a very

om service) was very good and and well worth the money

the food at the restaurant and at the bar were really good, room service and quality food

clean cups no shampoo or conditioner for the shower 4 pound charge for room service 4 pound extra if you didnt comit on the night before to

room service

but there was a plug in radiator in our room

room service was quick, bed was comfortable and shower was super powerful would stay here

private parking

highlight of each visit is meeting up with the really excellent sharon on reception, breakfast, kitchen and entertainment departments

wifi in my room very difficult, but it could have been me!

pleased with everything just feel like the kitchen could be better equipped with things like sharp knives for

working ceiling light in kitchen

took advantage of the room service and food was delicious

they also have room service

no gluten free food available for night time room service

lovely clean rooms, pool was fab for my son. room service very reasonable. staff very friendly

room was very clean and spacious, bed very comfortable, nice hot shower, good room service, breakfast was excellent, staff very pleasant and helpful, lovely garden, good

40am, the breakfast room service

no room service

from room service was gorgeous

is clean, does its job, no stupid frills, good location, nice staff, good bar

breakfast was very good and great selection on the evening menu too

were really grumpy & it took ages to get our breakfast & we ordered room service which took 2hrs with no money off

had a pizza late on the sunday night from the room service menu was lovely

they charge for room service on top of the food.

room service tried to unlock the door whilst me and my partner were in bed, which was such an

a shame there is no option for room service being brought to your room

the lady at reception was brilliant and arranged for late night room service with a sandwich

- i ordered room service

room service food was awful, we did explain our dilemma and they very kindly took it all off the

quality of the room service food for the amount it cost

room service was great

free parking, friendly staff, the rooms were spotless, highly

nice inside space with the bar and restaurant and great outside

would liked to have had wifi in the rooms rather than having to go into the pub

plenty of parking

in a lovely little village, locals were friendly as were staff we had a lovely room with parking facilities, just the job for an overnight stay

easily woken up by room service next door late at night

suite was luxurious and room service polite and helpful

a 10 fee to extend check out by an hour. no salt and pepper on the room service tray.

the room was lovely & room service standard was excellent

no room service

no room service was offered or available to the apartment

room service breakfast in bed should be an option.

and good location but the noise from the bar areas, lack or residents bar, poor service and no room service, or so we were told , more than offset these

room service was totally hassle free & easy

couldn t get room

the bar was fully stocked and although busy managed perfectly well to avoid waiting to order

if it were not for that i properly would have been in the bar enjoyed

staff were friendly and helpful had early check in which was a bonus

bar service was first class all through our stay and great prices too

i asked if there was a laundry nearby where we could wash our dirty laundry

the decor was lovely and the soft furnishings very nice great very helpful staff we asked for room service and they were so fast amazing service thank you

he ordered food for us to for room service when the reception was very busy

lovely hotel, the room service was amazing. by far the best i have had.

our requests, like providing a room with a bath, giving us wine glasses when we requested and room service was excellent

from the front desk to the bar staff to the fella who brought us room service

room service was not good at all

room service ended up being a game of guess what s on the menu played with the kitchen staff

actual room service not running past 6:00 on a sunday which was day of arrival , and no

the bar did not have any lemonade or wine glasses, we were told they had all been used for room service

also the room service was misleading as one leaflet said 24/7 availability and another said shuts at 9:30pm

room service breakfast was fab - staff were so so lovely and friendly

there was no menu for room service.

no phone in the room to ring for room service, hot water in the morning was lukewarm.

phone in the room didn't work had to go down to reception to ask them for room service

very comfortable, lovely room service and great breakfast.

no response from reception for room service or assistance

room service food was pretty poor - only a few vegetarian options and the mezze that i ordered was

the room service and staff

an early breakfast and thought we'd have to order continental room service on top

the food from room service was cold when it arrived.

loved the attentiveness of the staff and the room service menu as simply excellent

included continental breakfast and room service was exceptional

room service food was first

wonderful reception staff who led us to our room, we had room service too & again staff were fantastic & the food was fabulous

and should you wish you would never have to leave your room as the hotel provides full 24 hour room service menu

more room service

t unable to find two

24hr room service.

room service was daily

room service brilliant

room service was excellent as was the food

room service

didn't order room service but we did see a member of staff delivering it, the silver trays really did give a

also the room service, after 9pm or so there is only pizza available that costs about 17

room service menu after 10 pm was all bread - pizza and sandwiches

had a fantastic 3 night stay here,we didn't want room service as we like a lie in

breakfast was very nice and room service

one answered my whatsapp for room service so i had to go to the bar

we also qualified for a free drink from the bar as we didn't need our room service an one day

room service was slow and never turned up once for water and ive to the room .

the bed was fab, room service very professional and polite

lovely food in the garden restaurant for evening meal and excellent room service

every part of the hotel was clean and fresh smelling, room service was great only thing i'd recommend is some little salt n pepper sachets with meal

we opted for room service which came promptly and was hot and tasty

surcharge on my receipt for drinks in the garden room after paying by contact less and expensive room

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

the restaurant was always fully booked for the 2 nights we were there, so were forced to order room service each night, from the small selection of room-served food they offered

a suggestion: a list of breakfast items in the room

on reaching my room i found that the only room service available was cold i

room service late

kewarm, sandwich done in a

as my shoes were on the radiator i ordered room service toasted sandwiches and chips and it was pretty poor

i ordered room service for my evening meal and although very tasty, the portions were extremely small for the

room service was charged per person although it was one delivery

bar is lovely with a great choice of drinks and wine

wifi was a bit slow, but this place is a little out the way?fantas

the spacious room . comfortable bed . bathroom with spa bath

wifi was slow but not problem slow

wifi was poor

location next to a golf course

room with free room service

probably room service but it did wake me up a few times

i did not have a phone in the room to ring reception for room service etc

room service food was over priced and tasteless

the spa facilities were lovely. the room was nice with balcony and room service.

liked the size of the family room and the view over the garden. liked the room service

seeing the staff work so hard, but as they were the only two doing bar, food, reception and room service

food and drinks available in room service,fair.

meals very expensive for room service

staff were lovely, breakfast was very nice and room service very quick and efficient.

setting, location were good. room service food was hot and well prepared. free parking.

booked this property primarily due to location and the availability of room service, particularly for breakfasts

finer details need finishing off- the shower and sink didn t drain, breakfast room service was fastidiously ordered upon check in but incorrectly delivered- orange juice was

5 for room service and 5 to hire a robe to wear in the spa

nless you are having a treatment) staff

very well located with easy parking.

location for oulton park race circuit lots of free off-road parking, which would be no issue with big trailers great breakfast

breakfast was delicious

needs refurbishment and replacement wifi as this was very poor

wifi in the guest rooms poor furnishing, uncomfortable bed

because of the pandemic there was a limited room service food menu

room service did not deliver what was ordered or on time, breakfast was cold

took an hour to get room service, as could get no answer from reception at first until i used my mobile to access the

bit light on vegan options and no room service menus in the room

we weren t told about the 24 hour room service

we couldn't eat in the restaurant and there was no room service for the 4 nights we were there

couldn't eat in the restaurant and there was no room service for the 4 nights we were there

no room service offered on saturday rather than leaving the hotel to eat

room service should provide.

room service and both had shepherd's pie which came with fresh greens and was delicious

no lift as my wife has mobility issues, but the staff were very accommodating providing her with room service

food presentation was of top standards had room service both nights

very speedy room service

terrific bar with an excellent choice of beer, the breakfast was superb, the room was very clean and very

in the 2 bed self catering cottage , lovely and private with the advantage of restaurant and bar next door , made very welcome from check-in, dined in the restaurant and we couldn't fault a

lovely views. accessible on site parking. pleasant staff. birdsong.

lots of free parking

steve in the bar manager in particular was extremely personable

the location, room, spa bath, food, friendless of staff and the log fire!

bar meals would have been better for us

ordered room service which was lovely

staff were friendly the room was clean and comfortable 24 h in house coffee 24 h bar 24h room service room service i needed as was attending sport event and was so good to get a food at

great staff that were friendly and helpful, good room service with nice food.

upgraded room. excellent room service full supply of food at breakfast

i dont know but none would work, for example i tried calling room service by pressing quick dial button and it wouldnt go through, i had the same problem when

room service and the breakfast was plentiful. spa area and facilities were excellent.

om service on hot foods until 9

staff were accommodating of post being delivered to the hotel, and i thought the room service was great

the food was very good and the service they offer is great

room service breakfast cold, forgot toast

dining room good, room service excellent

no room service menus in the room.

over last minute, room service was great and fast

not believe in the limited room service we could not even get tea bags and milk for the room at 11pm visited reception several

tray charge for room service was a little steep compared to other places i have stayed