room service was offered but food wasn't to my taste - but that's a personal thing

i also tried to use room service at 8:30pm and was told it was no longer available but when i left my room i witnessed

i ve upgraded you to a better room it put a smile on our face after such a horrible day we had room service and food was delicious

room service food was great

room, staff were fab, lack of room service and no biscuits with the tea was a bit

property was beautiful and the staff helped us to organise a room service afternoon tea when we had family arrive with a small baby who was not feeling very

never got a chance to sample the restaurant but the staff arranged room service even out of hours for us

elevator

also the welcome card mentions room service available but no menu in the room to view what you can order

setting, staff excellent, very clean room, meals /room service excellent

spa facilities were great, gym was very good, staff super friendly and the room service was really nice

room service heating on in bathroom when 25 degrees but worst - no wifi, had work to do and prep

leisure centre and room service

i could agree the the restaurant closes at 9 but also room service

for room service, travel on own for business and would rather have breakfast in room

check in and room service were excellent as was the food.

good food with prompt room service

the staff grabbed my bags and took them to my room ,room service was great i am absolutley going to stay there

room service for was excellent

twelve was lovely and the quality of the food i ordered for room service was much better than expected

room service was fab - we'd been out all day so fancied chilling out in front of the football and

a room service)

location, very comfortable bed, helpful staff, clean room, fabulous breakfast and room service was a bonus

what really sold me on this place was room service delivering me a mini bottle of fresh milk, without me asking, 5 minutes after i

feels safe free and easy car parking comfortable and well appointed room staff are great offers room

nice big room, room service was excellent.

more vegetarian options for the room service meals.

late in the middle of snow storm and had room service food was the incredible staff was helpful room was ample lovely

after our flight was delayed we arrived in the middle of the night and ordered room service

staff on the desk were really helpful and room service arrived quickly

fast room service meals

room was huge staff were nice reception and room service lady lovely shuttle bus driver !!

comfortabke and clean, i got a call to ask if i was happy with my room and if i was ok, i ordered room service that was spot on, i spoke with super friendly staff everywhere in the hotel, whether

room service was very

we had room service instead of going down to breakfast and it was the first time i have done this and it

i did think the room service charge was rather steep.

were even given a green drink each for my wifes birthday ud83cudf82, the guy who brought us our room service was also lovely and friendly

cozy room, fantastic room service and taxi to take us straight to our terminal in the morning

room service was excellent.

no room service too busy

it says there is no room service charge but it was 7 for the

clean spacious family room and room service with kids meals for

ng suite) was excellent and room service was timely and the food was very good

room service took an hour

layout of the room was nice, the food from the restaurant, delivered by room service was delicious

loughman s)

charged for room service even though there were no other options

room service prompt and food quality excellant

the room was spotless and comfortable and the food from room service absolutely amazing

i rang for room service and was told that i hadn t registered a card so this was not possible then the phone

room service were knocking on the door from 7:30am to see if they could service the room - check

for the most part, a couple stains on the walls and ceilings, but nothing too egregious, and the room service had done a good job making the bed and providing clean towels and amenities

didn't arrive till late so ordered room service, came very quickly pizza was lovely and homemade great

an executive suite!), no form for requesting room service breakfast or

great customer service and room service

i stayed for 4 nights and i had room service every

was a great location for manchester airport, parking as free and plentiful

bar great, staff great would definitely stay again

great location, good breakfast and restaurant. plenty of parking. stay here regularly.

fenced garden area for kids

bar was closed and there was no room service which was a bit of a disappointment

everything. from reception to room service. breakfast is great too. clean appetising and hot.

restaurant/room service hours could do with being extended slightly

close to the airport and had a bar and restaurant

and took ages to get served with food apart from that food was lovely however did have to go to bar to get own drinks or would have died of

no menu of room service in the room

glass of wine in the garden thankd so much to all the staff i am ready to go dimner i asked for room service and was great

room service but had to pay 5 pound additional for the tray was charged 50 pound on arrival

the room service was brilliant too and they always endeavoured to meet your needs

we ordered room service and it arrived quickly and the food was delicious

loved the welcome and check in. room service great.

5 times herw before but this time no room service breakfast in bed offered no umbrella included or signature lion on bed like usual and

great room

very good room service!

the room service was excellent for breakfast, the bar staff and drinks were excellent and

they woke me up several times to do room service cleaning

are helpful, room service went above and beyond, if you re working away, it s bang on

attentive and guest-oriented staff, soft towels, warm rooms, good showers, on site parking, room service, garden views, quiet zone, microwave in the room

most of the time, meaning you cannot get additional toilet paper or towels; there isn t room service; tv in my room didn t work; there is a big hole on the wall, which is horrible

sheets weren't changed when the room service came in and were dirty, the radiators were on in 26 c heat and the lights flickered a

the catering facilities should be available more hours and also room service

30 , when we phoned for room service we were told it was 3

facilities

facilities stopped and couldn t order any room service. simply like a travelodge then.

od, room service, or restaurant) except in room kettle and cola vending machine

room service food wasn t amazing but was ok . wouldn t put me off booking again

be great if there was room service.

stay long enough, couldn t find access to room service that was supposed to be available

bed linens were of good quality and good room service was available

would have been nice to be informed of room service and how to order along with breakfast timings and set up at check in

i was disappointed that there was no snacks or room service

very friendly at front of house/restaurant/room service, room amazing-hypnos duvet says a lot about looking after guests, spacious free car

no easy way to order room service have to walk back down 3 flights of stairs if you want a drink

no room service

no pen or paper in room no room service

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

no lift no room service no bell boy

breakfast was excellent, staff ere friendly and helpful. room service were very efficient.

spacious, breakfast is good and room service can be improved

room service was good

eating was in the attached pub. would have preferred room service.

there was room service every day

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

nothing but room service would have been good

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

located for a short walk into the town centre, ample parking, close by to major motorways making travel

room service food was amazing

room service was brilliant

and couldn t find a menu in the rooms about the room service so ended up ordering a

room service, quick and warm still

also had room service and the man who delivered it was so professional and friendly

we had room service and the food was spot on

the breakfast was great! room service was also great, and it was a perfect location.

also room service don t really clean, they just change

room service asked us to come down

bar was very crowded with non residents later in the evening so difficult to get served & no room service or priority for guests

illiant when you re

food was superb, as was room service

no room service

no room service.

location to get to from alderley park, smashing room, very spacious, super comfy bed, room service

like rhe service charge on room service when i'm paying a delivery charge to start with

the room service charge to bring to your room seemed quite expensive in my opinion.

toilet brush, no guide how to use phone in room when trying to call for room service then phone just kept ringing no answer

lovely comfy room, room service, robes, nuce helpful staff

room service only til 10:30pm

reception, bar and restaurant staff and room service

room service was very quick when we ordered a snack late evening

staff were lovely and the room service we ordered was lovely, and the coffee was amazing

food had run out so we couldn't order room service, other than that everything was fabulous

the room service menu wasn t great. no deserts just panini

reception is always a joy so helpful and friendly . room service food was excellent

complementary drinks and a 24/7 room service

room service excellent

great food in room service

staff friendly, room amazing with 9th floor views, breakfast and room service great and all value for money and perfect location for

small gym with limited facilities; room service was poor

room service did not come

check in service, room service.

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu

the room service was fantastic, very quick and the food we got was delicious

location friendly welcoming staff clean room pizza was yummy chicken and mushroom for our room

we didn t eat here but the food on the menu in the room looked delicious, they even offer room service and late

room service was at hand if needed but wasn t used

perfect when travelling to manchester piccadilly station friendly staff good room service for dinner was attending a course at the conference centre in the same building - so

as a bonus you can order pizzas after 22:30 just in case you are hungry and they provide free room service

fantastic location in manchester, beautiful hotel, amazing room service

mins)

would have been nice if room service was something you could order as you want it instead of premeditated the night before

room was excellent, room service and the food was beautiful and the staff were very helpful and took care to understand

hot chocolate on room service menu please as bar closes at midnight and couldn't get one.

choice was excellent couldnt fault it, staff were polite and friendly and room service was excellent ( one female one male) but they couldn t have been more helpful and also gave us complimentary room service as we were delayed due to the problems (+)location, super comfy beds, bath and shower in the bathroom and room service for food, couldn t ask for (-) 5 charge on room service (+) room service and food from the restaurant was superb (+) ordered some room service food - excellent (+)beds good size room decent size tele fast room service quick check in/out complimentary birthday (+)everything is great. the staff, the room service, the location. highly recommended! (-)no breakfast room service and no voucher for parking (+) we ordered room service for dinner, and the food was lovely and came quickly

clean, nice layout, early check in

early check in permitted without payment

proximity to the annual conference, breakfast was timely and tasty, friendly and helpful staff, wifi efficient

reminded me of fresh laundry

keen on the room service food at night

an hour wait for room service!

room service a bit limited.

was a little pricey and i wasn't aware of options for a cheaper and lighter breakfast only room service

the food i ordered for room service could of been better.

down side was the room service

was nice hotel nice room great view great breakfast selection and good prompt room service

had room service lovely forgot to add my drink they brought it over

alcohol selection. prices of foods and money not the best room service

parking facilities the food great room service and spa excellent also the room and staff great brilliant view from top floor which

after ringing both room service and reception and getting no answer i went down to tell the receptionist in person

the breakfast from room service was excellent and the team was excellent

restaurant and room service could have been a little better quality.

room service was excellent, also if you walk out of the back entrance there is a indian which smelt

room service 24/7

5 charge for room service is a bit much & no vegan options!

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food in the hotel looked good value for money - even room service although i couldn t comment as we didn t eat there

room service available 24 hours

the bar was open 24 hours also room service respectively

food from room service was disgusting and sent back twice!

very clean room. very comfy bed. room service was fab. will come back with my family.

comfortable beds, room service, and

would have like a full mini bar instead of relying on in-room service.

hotel but unfortunately the room service food was terrible

food on the room service was poor by any standard, the burger tasted like a frozen economy burger from

no room service after 8pm

shower was too hot couldn t use it and the room service was rubbish.

got woke up to room service which we never ordered 3

don t bother with room service, no menu in room, requested one

staff were friendly and room service was very quick too

absolutely spectacular room service

no room service

great plus being able to do my laundry and dry it in the room itself

hotel great location and service amazing and 24 hour bar service

also, the communication between room service and the room was a little off as we waited an hour for drinks as the bar didn't know

after 11pm also rang room service button on phone when we arrived and no one answerd

room service charge was pricey!

when we went to order room service there was a very limited selection.

friendly staff, smooth check in service, availability and reasonable timings of room service.

was a young lady who served me room service

being able to text edward room service requests was ideal.

there will be a dinning room for breakfast like open puffae but i realised that only delivered as room service so i had to leave without breakfast this morning as it will take time and you need to

bed was amazing, the room service was also amazing just all round amazing

however only think maybe to improve on is room service menu maybe have more options and include

great staff, great room, excellent facilities and room service. best hotel i've ever stayed in.

we used room service quite a lot which was really responsive

the staff were so helpful with any problems, the room service was lovely the food was fabulous

om the restaurant on the basement floor)

option of a cooked breakfast room service untill the bar closed would have been preferable

muffins they were cuisine de france taking out wrappers and displayed on trays delivered up to room service breakfast the room was very dusty the skirting boards side tables and wardrobes

there was no room service

no water in the room, so got charged for water, no room service, and no full breakfast, just continental which was very disappointing for 250 per

room service would have been good also so we could get food and drinks after the bar/restaurant was

she tells me i can contact them via phone, whatsap or room service if i need anything at any time

additionally i specially ordered and paid for some dippings and extras on a meal i ordered from room service which i never received

you should give the option of skipping the room service

room service took a while for them to accept the order, needed to follow up

not as much on the room service menu as i would have liked but was still good.

had a room service dinner which was frankly awful

- excellent customer service from the staff, incredibly friendly check-in and room service

they also have a 24 hour flatbread room service which i didn't use but would have

24 hour room service . small menu would be suffice

great accommodation, comfortable bed, room service, staff attitude and manner were second to none

ordered coffee on room service but the coffee machine was broken