the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

free parking

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

staff was excellent , very good wifi and lot of restaurants nearby

the manager was rude about the parking on the property

wifi was poor it had a weak signal and disconnected often

pillows were sooo soft and comfortable and the room service option was great; even though we did end up eating out

room service not always on time, and tray often incomplete

bottle opener), once i used in room

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

room service was great and worth the price

location was good, close to the airport. i had room service and it arrived in time and relict.

convenience to airport, swiftness of shuttle, front reception friendliness

location was very convenient for the airport and the airport shuttle was only a bonus

that you have to pay extra 50 to use the pool.

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked' for just

staff were great and let us know we could park in the lot and get shuttles to the airport for about the same price as midway parking

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

rooms are clean and neat. good breakfast

shuttle service from midway

and there was a heated indoor swimming pool

i didn t like not having access to the pool and having to ask the front desk to let me in!

the pool was fun and the breakfast was good.

breakfast could start earlier

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

free shuttle to the airport

the room service was excellent. i enjoyed my trip.

the room, pool, staff, and shuttle service were all excellent.

ry early) flight

ich serves all the major brand hotels in the area)runs constantly & was perfect

was close to the midway airport, had a shuttle that would get me there in time for my

no room service provided/ the room was never cleaned

the fact that room service was not available

roomy, nice bathroom, room service, glass glasses.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

i was hoping for room service, which didn t exist

that i hadto ask for towels and that they didn t have room service

elevator was confusing/card didn't always work for floor room service every other day

just think the room service menu should have more variety

no room service.

room service was fast

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

the hotel was not offering room service or daily cleaning at this time

property was pretty old/run down

staff friendly and helpful. early check in.

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

noisey guest , no room service

good room service, complementary airport shuttle, and complementary breakfast

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

just the no room service !

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

unfortunately because of all this coronavirus we're unable to get room service

the bathroom was a bit bigger and that there was room service for dining

i had a good hamburger from room service comfortable bed and quiet

room service was great

no room service

i enjoyed the room service. dinner was good. the location was convenient.

room service was awesome!!

pay for room service, just buy your own food, it was way too expensive to be that

poor room service for food and had to request room to be cleaned everyday except check-out day.

4 adults and room service leaves 2 towels

very short staff no room service have to go get ur own towels and anything extra you need

you don t get daily room service,i didn t mind that as a trade off for the room rate

said no food can be brought back to room, the wifi didnt work, a smoke alarm kept beeping for low battery, the lobby was closed for construction,

wifi a bit slow in room

everything especially the room service it also was excellent!

the room service was prompt, courteous and delicious

the staff was great room service was wonderful

room service prompt, friendly and food was delicious and beautifully presented

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

room service was poor

room service

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

complimentary parking and shuttle service is amazing

pool was small and dirty

all the staff from front desk to cleaning to wonderful people who made breakfasts every am

great choices for breakfast

it was clean and had a good amount of space in the room. loved the mini kitchen.

the pool was small and no hot tub

very nice lounge areas, a starbucks on site, room service and a massive pool

parasols or similar at the pool breakfast buffet very poor no room service waiters at outdoor cafe could be more

room service & the restaurant was fantastic

found it a little crazy there was a delivery fee for room service

especially the room service and the pools

room service was fast.

the room service food wasn't tasty, too salty.

limited access to room service for breakfast requiring 24-hour notification.

el tapeo restaurant was amazing and room service breakfast was delicious.

room service and meal very costly

also ordered room service and wasn't told i had to pay with cash until food arrived

getting the use of a refrigerator; rapid room service and cookies.

advertised room service which i needed as i am in down for an appt related to a back

room service and breakfast

the room service food was excellent!

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

didn't get room service when asked for it

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

information guide about the hotel and the room was not provided in the room, nor was a room service menu

thank goodness for room service

room carpets not clean and sticky, no timely room service daily

room service

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

pool deck was slippery and unkempt.

had to ask for room service daily

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

room service was great.

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

we stayed three night and they didn t provide room service and the ran out of towels

very clean, great breakfast, convenient parking.

on multiple days paper thin walls, i could hear everything that was happening in the next room wifi was spotty multiple times a day there was a used towel left behind the bathroom

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

not enough parking!

breakfast eggs

kitchen dvds players, free laundry

the breakfast was remarkable

also there was no lighting in the parking lot nor at the front entrance at night

the rooms are amazing free breakfast free laundry 24 hour pantry

clean room with small kitchen

restaurant food was great and room service was perfect fit

we attempted to get dinner via room service and were told we couldn't do to short staffing

never ordered room service because again never picked up

room service was a bit pricey

enough staff on saturday for room service

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler