was disappointing, didn t have a good variety for all visitors, pool was small which is ok but didn t like that you had to go sign in every time you wanted to go

rge fridge not mini) because of my specific dietary restrictions needing to make & keep

breakfast was wonderful both mornings

breakfast was excellent & the food was cooked real food. excellent customer service .

the floor in the kitchen area was a little sticky. that was it. everything else was perfect.

on the bed and the other in the bathroom) - room service only do the beds and bathroom, and do not even vacuum the room or tidy it

- breakfast varieties were ok - room service made the room every day.

s

breakfast, room was not very clean, no room service, would have to hunt down staff for more

found 2 bugs in our room

i also ordered room service

did not like that the room service were not answering 15 minutes before it was to end

room service was awesome!!

pay for room service, just buy your own food, it was way too expensive to be that

no room service

staff was excellent , very good wifi and lot of restaurants nearby

free parking

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

the manager was rude about the parking on the property

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

bottle opener), once i used in room

room service was great and worth the price

room service, and spacious rooms

love room service, in hotel bar and restaurant. rooms were roomy, pillows were so comfy.

room service not always on time, and tray often incomplete

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

the bathroom was a bit bigger and that there was room service for dining

1 person thought she heard 'room service'

unfortunately because of all this coronavirus we're unable to get room service

i had a good hamburger from room service comfortable bed and quiet

breakfast was good

i like the breakfast. there were enough items to make a full, delicious meal.

the breakfast was amazing and complimentary

the hotel was immaculately clean, breakfast was great and the location was perfect.

breakfast was also excellent with a great variety.

room service; no pay-per-view option; my initial front window experience left a poor impression

the room service restaurant staff was terrible, they left me on hold and forgot about me and they also

modernise d hotel, room service

holiday inn standard and not even a 2 star hotel more of hostel than hotel, there was no room service to change

customer service, room service

breakfast was delicious with tons of options for hot food with good coffee

breakfast

breakfast absolutely poor, insulation of the rooms not very good; we were lucky that there were not

the continental breakfast was mediocre.

could of had better breakfast for the money we paid

location was good, close to the airport. i had room service and it arrived in time and relict.

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

location was very convenient for the airport and the airport shuttle was only a bonus

clean, easy location, had a shuttle to midway, security in parking lot

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked' for just

outdoor sitting and play area was ideal for kids and adults alike

rooms are clean and neat. good breakfast

fenced area with airport shuttle. grounds were nice.

the kids loved that the pool stayed open until 10 pm

no, the staff was fantastic, the breakfast was very good. clean rooms and great location.

i asked that no room service be performed during my stay, room service came twice and towels are scarcely limited

though i asked the receptionist at the front desk to not have anyone in my room didn t need any room

room service isn't good lack of work.

the guest services fahad, room service, breakfast,

t no room service, sheets weren't changed until the day we left

the pool was fun and the breakfast was good.

location

the breakfast was ok but by the time any meat came out we were leaving

the staff was very nice the facility was very clean and the kids love the pool

were black kids -

the room service was excellent. i enjoyed my trip.

for shuttle to airport to pick up son and was told to wait 10 minutes

great staff, convenient location, airport shuttle and nice room

ry early) flight

the room, pool, staff, and shuttle service were all excellent.

room service and bar hours need to be extended.

i was hoping for room service, which didn t exist

elevator was confusing/card didn't always work for floor room service every other day

no room service.

the only bad thing is that room service was done on less it was requested

the hotel was not offering room service or daily cleaning at this time

room service was fast

property was pretty old/run down

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

shuttle service

roomy, nice bathroom, room service, glass glasses.

the fact that room service was not available

no room service provided/ the room was never cleaned

location and shuttle to the airport

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

noisey guest , no room service

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

just the no room service !

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

good room service, complementary airport shuttle, and complementary breakfast

no heated pool.

pool and gym were closed and was not on any internet description

swing pool

enjoyed the stay, and the breakfast was awesome, over it was a good place to stay, and free parking

the pool looked clean, even if it was a little overchlorinated smelling

breakfast staff was extraordinary

the pool was very cold

all rooms were big and had a kitchenette

the large rooms with kitchen area.

really good breakfast

breakfast was very good. excellent fitness room. fresh baked cookies in the lobby each evening.

my wife loved the breakfast

i would like if the breakfast hours could be later.

did not allow early check in. the staff said a there is a charge of $40.00 for early check in.

nice outside buildings free parking quite gym u can do a full body workout in