the manager was rude about the parking on the property

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

wifi was poor it had a weak signal and disconnected often

free parking

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

pillows were sooo soft and comfortable and the room service option was great; even though we did end up eating out

room service not always on time, and tray often incomplete

bottle opener), once i used in room

i ordered room service it was late and wrong they messed up my order and then didn't answer to fix

room service was great and worth the price

i also ordered room service

pay for room service, just buy your own food, it was way too expensive to be that

no room service

weren't offered a kitchen menu upon check in and the doubletree alsips website is

poor room service for food and had to request room to be cleaned everyday except check-out day.

airport shuttles stopped frequently

the breakfast was ok

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

i traveled with kids so the refrigerator and stove were handy

free wifi, kitchen

location was good, close to the airport. i had room service and it arrived in time and relict.

i liked the large rooms, comfy beds, excellent service and top gym.

the staff was great. i also appreciated the frequency and reliability of the airport shuttle.

i love the bar and restaurant

the amenities were good. fitness center and pool were nice. loved the bathroom.

i enjoyed the room, fitness room and the breakfast.

close to airport, shuttle service was great

shuttle service was phenomenal, gave us a deal on parking upon arrival

breakfast was wonderful and had a nice variety.

breakfast was ample ,the pool hours great

the room service was excellent. i enjoyed my trip.

the shuttle

i called to do an early check in at 11am

friendly staff, clean room and reliable airport shuttle

fitness center was small but efficient

good room service food

that i hadto ask for towels and that they didn t have room service

did not provide water for drinking . channel guide for tv ir number for room service

the only bad thing is that room service was done on less it was requested

just think the room service menu should have more variety

the hotel was not offering room service or daily cleaning at this time

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

room service was fast

property was pretty old/run down

got the best service the only thing i didn't like was the breakfast i had to take medicine and i can't have bread or

just the no room service !

noisey guest , no room service

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

good room service, complementary airport shuttle, and complementary breakfast

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

no room service provided/ the room was never cleaned

the fact that room service was not available

roomy, nice bathroom, room service, glass glasses.

location, cleanliness & the bar downstairs.

super convenient to midway airport, with a shuttle to and from the airport

room was clean and quiet with a well equipped kitchen

rge fridge not mini) because of my specific dietary restrictions needing to make & keep

the floor in the kitchen area was a little sticky. that was it. everything else was perfect.

breakfast was great everyday

we loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store meals right in our room

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

room service was great

i had a good hamburger from room service comfortable bed and quiet

unfortunately because of all this coronavirus we're unable to get room service

the bathroom was a bit bigger and that there was room service for dining

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

- breakfast varieties were ok - room service made the room every day.

on the bed and the other in the bathroom) - room service only do the beds and bathroom, and do not even vacuum the room or tidy it

found 2 bugs in our room

s

breakfast, room was not very clean, no room service, would have to hunt down staff for more

people not wearing masks staff is horrible room service is bad internet does not work

never got room service the whole 4 days.

slightly outdated and the room service came once during our 3 night stay.

though i asked the receptionist at the front desk to not have anyone in my room didn t need any room

there s no room service

could of had better breakfast for the money we paid

breakfast was ok

breakfast very poor

breakfast okay. location excellent.

breakfast

for bare minimum, no amenities such as mini bar, room service, cotton swaps etc

never ordered room service because again never picked up

restaurant food was great and room service was perfect fit

we attempted to get dinner via room service and were told we couldn't do to short staffing

no room service.

very short staff no room service have to go get ur own towels and anything extra you need

4 adults and room service leaves 2 towels

you don t get daily room service,i didn t mind that as a trade off for the room rate

felt the pool closed kinda early, and the noise control wasn’t very sound proof heard the kids running in and out at

wifi a bit slow in room

room service was quite expensive

didn't have room service, but we ordered delivery, and

room service did not change the sheets while our entire stay and sheets were not ironed ,also the

out $30+ for a 12 inch pizza), and a few of the facilities that

guess there is no room service