room service was great and worth the price

the restaurant & room service

staff was great, room was clean, restaurant/bar/room service was good as well.

bottle opener), once i used in room

pillows were sooo soft and comfortable and the room service option was great; even though we did end up eating out

free parking

looks like parking can be challenging when it is busy with $77 a bit overpriced in my

the manager was rude about the parking on the property

wifi was poor it had a weak signal and disconnected often

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the wondering of random people near the parking lot

i also ordered room service

pay for room service, just buy your own food, it was way too expensive to be that

no room service

weren't offered a kitchen menu upon check in and the doubletree alsips website is

poor room service for food and had to request room to be cleaned everyday except check-out day.

airport shuttles stopped frequently

the breakfast was ok

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

i traveled with kids so the refrigerator and stove were handy

free wifi, kitchen

location was good, close to the airport. i had room service and it arrived in time and relict.

i liked the large rooms, comfy beds, excellent service and top gym.

the staff was great. i also appreciated the frequency and reliability of the airport shuttle.

i love the bar and restaurant

the amenities were good. fitness center and pool were nice. loved the bathroom.

i enjoyed the room, fitness room and the breakfast.

close to airport, shuttle service was great

shuttle service was phenomenal, gave us a deal on parking upon arrival

breakfast was wonderful and had a nice variety.

breakfast was ample ,the pool hours great

the room service was excellent. i enjoyed my trip.

the shuttle

i called to do an early check in at 11am

friendly staff, clean room and reliable airport shuttle

fitness center was small but efficient

good room service food

that i hadto ask for towels and that they didn t have room service

did not provide water for drinking . channel guide for tv ir number for room service

the only bad thing is that room service was done on less it was requested

just think the room service menu should have more variety

the hotel was not offering room service or daily cleaning at this time

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

room service was fast

property was pretty old/run down

got the best service the only thing i didn't like was the breakfast i had to take medicine and i can't have bread or

just the no room service !

noisey guest , no room service

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

good room service, complementary airport shuttle, and complementary breakfast

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

no room service provided/ the room was never cleaned

the fact that room service was not available

roomy, nice bathroom, room service, glass glasses.

location, cleanliness & the bar downstairs.

super convenient to midway airport, with a shuttle to and from the airport

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

i had a good hamburger from room service comfortable bed and quiet

1 person thought she heard 'room service'

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

room service was great

the bathroom was a bit bigger and that there was room service for dining

the breakfast was not warm and of poor quality.

all the staff from front desk to cleaning to wonderful people who made breakfasts every am

rge fridge not mini) because of my specific dietary restrictions needing to make & keep

but totally unexpected was the kitchen

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was working and coins for the machines were readily available from reception rooms were

room service was a bit pricey

enough staff on saturday for room service

room service. they clean look like they did not do

we ordered room service for breakfast which was very good

the highlight was room service breakfast

t no room service, sheets weren't changed until the day we left

room service isn't good lack of work.

the guest services fahad, room service, breakfast,

though i asked the receptionist at the front desk to not have anyone in my room didn t need any room

people not wearing masks staff is horrible room service is bad internet does not work

on the bed and the other in the bathroom) - room service only do the beds and bathroom, and do not even vacuum the room or tidy it

- breakfast varieties were ok - room service made the room every day.

room service was awful my room wasn t cleaned or linen changed on saturday

s

breakfast, room was not very clean, no room service, would have to hunt down staff for more

- the breakfast buffet was very limited and food was lukewarm

breakfast a bit limited. restaurant food was fantastic

breakfast

breakfast was delicious with tons of options for hot food with good coffee

breakfast was somewhat disorganized.

room service was quite expensive

room service knocked on the door she was told to return but entered unwanted anyway

the room was clean and they don't have room service the nearby connie's pizza fills in with great pizza

didn't have room service, but we ordered delivery, and

room service did not change the sheets while our entire stay and sheets were not ironed ,also the

but what is worst, no room service: useless putting the request on the door or ordering the cleaning

ry old and un comfortable)

no room service during my 4 nights stay

security, room service, bedding

no room service during 5 days stay, no lift, everything is very run down

was no room service and the deposit was too much they don t clean the room reasoning the covid-19 wich

no food available for room service

the kitchenette was great

it was nice to have a kitchenette for food and beverages

the little bar in the hotel didn't carry anything we would have wanted