i ordered room service a couple of times

room service not available at night

we requested room service and did not happen

no room service. covid is long over, management is using it as an excuse to be stingy

wifi was not password protected and my security does not allow connection to this type system

was great, bed comfortable, pool amazing, 3 minute walk to the casino

clean; excellent for family with kids where the whole family can enjoy in the clean swimming pool and whirlpool

proximity to airport, casino, and restaurants.

the gym was lacking in

stayed here because it said it was close to the casino

we tried room service the night we stayed but no one answered

great staff. efficient check in service. quick room service.

wi-fi hard to access room service never picked up

also room service knocked on door too early 9 am to check if i was still

we're use to automatic daily room service, we didn't know we had to request room service daily

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

we stayed for 2 days and room service never showed up even after requesting

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

they didn t have iron box and room service was

the room service would have automatically applied, we kept forgetting to place the 'service needed'

the person on the front desk when we checked in was rude. room service was not provided.

room service

room service answering system. calls holding holding too long

room service via phone with restraint was a bad experience

also there was no room service

for longer stay , breakfast menu become boring plus no option for dinner/room service .

room service

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

no food room service

breakfast is poor and no room service

room service exceeded expectations in presentation, flavor and value

clean, fast and friendly room service

no one came to get it and we did not realize this until the next am, too late to order room service and we did not have time to use the restaurant

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

no room service

room service was great and food was even better.

$400 plus no porter service and room service through another credit card

the room service food was great! and the bed and shower were comfy

easy access to airport. good connection with terminal. prompt room service. easy check in.

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

room service was quick and the food was delicious

room service food quality.

real concern would be room service osnt that thorough before check in since things were found under the beds and

there is no room service through the hotel itself which would have been nice

limited choices for room service steak sandwich at red was not good

the room service menu

room service was prompt and food was good

fast room service

food room service

the sticker for the room service was difficult to find

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

when i arrived

:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service, i could go on & on

the room was very clean and comfortable. the room service was quick and very good.

room service food was great

room service restaurant was

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

room service and the restaurant was amazing

room service was late and food wasn t worth the price. creme brulee ugh ick

no restaurant, no room service - no ones fault - and the staff were polite, professional and downright sweet

i ordered room service twice and the food was good and the prices were not too expensive.

room service was great.

room service was prompt and delicious

room service was a little late

the room service not staying open late enough, especially on a saturday night.

e burger and crabcake portions were surprisingly generous)

specially a guy named dontreal he was part of the room service i believe

staff was very accommodating and in room service food was great.

comfortable beds. clean. nice shower. room service was nice. tv was large.

false advertisement: no 24 hr room service and pool was not heated

room service had a 6% charge plus a 20% service in addition to the sales tax

room service was the best

i like the room service and the breakfast was delicious

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

there was a swimming pool and workout room, a covered parking area as well as large parking lot

the have laundry facilities, vending machines, and offered granola bars for breakfast during the pandemic

o valet staff were wonderful); paid $35 for an average tasting room service pizza

room service

big gap under room door, more than an inch, room service a little pricey,

room service food was very good but pricy

i would like to have vending machines to purchase water; room service is very expensive.

room service available

the room, beds were comfortable, room service food was delicious

clean room, hard ice, prompt room service

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

food for room service was bad and the manager said she would remove the cost of the food from our stay, but

room service entered my room at 9am on friday morning and woke me up, then came back an hour later

no room service from hotel restaurant

there were no room service as short of staff.

room service was daily and did a clean job

everything room service was great and the food was awesome.

requests from room service were handle very quickly

excellent room service options, especially the ability to pre-order breakfast.

there is no room service or breakfast included with the room.

room service was quick. comfy bed

room service if it is even available nice fitness center

the sofa bed is bad and old , and need replacement no room service unless you ask for it .

room service didn't wait for response or announce themselves before opening the door

when i called front desk for room service i had to use my cell phone or walk downstairs

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

the shuttle service to the convention and the mall. room service and the bar.

maintenance guy a creep and even though i put no room service he still came into my room!

i called room service because tv wasnt working, 3 times and they never came to fix it.

didn't take any room service

the laundry was in the open hallway with a sign 8am to 8pm ot was 11pm when someone decided to do

nimal), wifi, airport shuttle 20 mins. from terminal. price.

i even requested room service for just fresh towels and trashes to be changed and they made the entire room like new

that no room service . need more to go food and snacks

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

i asked for room service the next day during check in.

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

nice room, very clean and comfortable. we ordered room service and it was excellent!

room service and 24 hr shuttle

delivery charge for room service

room service was wonderful and staff were very helpful and nice

cheap great price online wifi works great clean and affordable definitely recommend

had to ask for wifi password wasn't given upon checkin

the room was nice in clean and the water ran hot the wifi sucks no way to access the heat a fan was in the room no ac

wifi didn't work half the time

parking in back to tight could barely turn around to get out

food was not great and no room service. would have liked more vending options.

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

pool table

the hotel had a nice heated pool for my kids

excellent room service, convenient and good breakfast except the pool service.

check-in failed to mention no room service without guest request

room service will disturb even if you put do not disturb sign on your doors

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

good wifi. the staff was helpful to try to resolve our issues.

someone left room service food outside their door and it was there for a day and a half - kind of gross

no room service whole 3 days ?!!! no towels and no toilet paper !!!!

breakfast was great. no room service though you could get towels etc from reception.

the building is old. room service pickup of dirty dishes takes a long time.

in addition to all of this, we requested room service every day we were there

on the last night we did not receive room service

i tried using room service but no one at the restaurant answered

room service seems to each scheduled

rooms - excellent room service

were not notified of this) and sometimes they wouldn't

hotel was clean, we had free internet and free parking

free parking.

the pool was super warm and clean!

bar and nice pantry to buy a couple of important items

the hotel was great! the pool was warm and the beds were perfect.

extremely nice guest house of a golf club, everything here is so clean and decent.

really well done. great facilities. very good golf course. first class

situated on a golf course

attractive golf club with clean and comfortable rooms, good breakfast, and friendly, helpful staff

golf course view

breakfast was little repetitive but still great

nice breakfast

breakfast was great. and staff really nice and friendly.

we had a second floor room, it was quiet, and clean. the breakfast was nice.

parking

no room service and it even advised that it could available ion request

lack of room service.

though 4 star, no room service. had to go to desk myself even to get toothpaste.

there was no daily room service to empty trash.

the room service was quick and the maids were very nice

grab n go no pool

pool and yhe fact that breakfast was included.

kids slept on the fold out couch, no complaints

or proximity to nw campus was further than some hotels, but nice to not have to pay for parking, and it was in quiet area, which was good too

staff, room size, wifi, dining monday thru wednesday, everything was perfect

room service is not very responding

room service

no room service, no complementary breakfast

well located. great parking. very good room service.

better room service.

daily room service

there was not room service available and everything was closed

room service was not early and swimming pool was cold, jacuzzi out of service

pool, spa and gym were pretty good. walking distance to shopping mall.

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

no room service which was weird

would have been nice if the breakfast menu available for room service was available in the dining area in the morning

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

was a bit sad that room service wasn't available but the food itself was great down at the bar.

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

lack of parking

rooms were clean guy the that checked us in was friendly and helpful with any questions we had parking was easy getting in and out i will definitely stay

not a ton of parking but it worked out v

they let me do early check in and late check out free of charge, which was great

location free parking