the laundry facility was $3

elavator not working laundry machine out of order

nice laundry and vending

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

strong odor of natural gas immanent from laundry room

i wish they would extend breakfast/coffee to 10 like the other facilities.

but you have a kitchen space, you're free to hit wallmart

breakfast was not what i expected

broken glass in front door. not much of breakfast.

location was excellent, the breakfast, because of covid-19, was not there, and actually not expected

i had to take my luggege by my self because of the fact that the belboy is the shuttle bus driver so

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

the pool had a lap lane

pool closes too early.

were high up with 2 small kids and a fair amount of luggage, so couldn't take the

free breakfast, convenience to woodfield mall

breakfast and pool

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

breakfast is not good

swimming pool

i didn't make breakfast but the location was great!

hotel was clean, our room had complete kitchen, wine glasses, etc

very clean rooms perfect breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

good room size. near shopping restaurants airport. free parking. comfy beds.

the floor on the swimming pool was a little aggressive.

also, lady that checked us in could have pointed out we would be next to the pool

my kids loved the pool and they room

clean, put together, clean pool

beautiful grounds staff was able to accommodate our request for early check in

gym was terrible, all the weights were gone, only 50 pound weights

was excellent, pool was fun for the kids, beds comfortable, staff was very

pool/whirl/and breakfast were awesome and just easy

the gym is very simple with only two treadmills

gym is very basic, room compact, bathroom small, but good for the room rate

the breakfast was great and loved the pool...

just the right size with all required amenities like the communial laundry room to wash and dry your clothes

breakfast was limited

great kitchen area and eating space, too

breakfast bags

no shuttle service as advertised

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

no microwave in rooms,no bar or restaurant in hotel.

pool was a disappointment for my kids who were looking forward to swimming on vacation

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the elements, not

i just wish my room had the view of golf course

no room service from main restaurant

was looking for a nice overnight getaway for me and my two kids, ages 12 and 9

the breakfast was excellent. we appreciated the multiple choices offered.

great hotel .. wonderful breakfast

breakfast was excellent the staff was very friendly and accommodating

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

were able to check in 3 hours early without an early check in fee

breakfast was perfect.

the kitchen was nice close to work

need more options for breakfast, oj wouldve been nice and a few other things.

maybe you can provide a check off list to request kitchen items available

the continental breakfast was pretty meager.

the kitchen area allowed us to cook from our room and save

there was a bag left in a kitchen cabinet by the previous tenant.

i like the kitchenette and they layout of the room.

kitchen was decent sized, the bathroom was clean, the room was large

good size room wi fi is great laundry service on site good free coffee nice staff

having a kitchen was very nice

pool area was poorly kept up

exactly what i was looking for!! a nice kitchenette with bed in different area!

great breakfast

loved the room, breakfast, and pool

it's in great location, clean , comfortable, with full kitchen.

i liked the pool, the gym, the very helpful staff

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

pool key. keep them is 30$ additional no one said anything

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

the bar was closed due to

laundry is chargeable

laundry room

had no problem allowing us to have a late check out

i would have liked more options for breakfast but the selection was adequate.

breakfast ok. location excellent for me.

breakfast was very good and also you can take any time coffee if you wanted

meat was not really tasty, the rest of the breakfast was really good

breakfast better than other hi express stayed at

everything here was quiet, professional, clean, and all i needed. breakfast was great.

very convenient, very clean, stylishly furnished room and very good breakfast

modern styling and lounge area and pool made for a pleasant

the lobby / bar area was inviting with a pool table and board games

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

hotel has a bar and fire-pits, lap pool and everything is spotless

pool table, jenga, cozy couches, tables to sit at

everything but the pool area was cold. other than that we will be back for sure.

free wifi was slow

the pool area was very clean and very safe expecially for younger children

the bar was open

the pool was not open to enjoy and neither were the computers.

property accommodated our early check in prior to the beer festival we attended

the pool area was the best hotel pool area i’ve ever been to.

pool was warm, fitness center was clean

only microwave available is at their snack bar area, near the pool

staff was not overly friendly but enjoyed the pool and breakfast

it is in the airport . the food and bar are available untill 11pm.

the cleanliness of the rooms around the area so is the laundry room

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

room was clean ,comfortable, kitchenette was perfect

fantastic breakfast

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

breakfast was very good

and bathroom in a separate room the kitchen and living area

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

kitchen only

nice looks and room have a kitchen.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

love the hotel love the price love that there's no pet fees

laundry needs to fix, but the front dedk agebt is vrry nicr

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

their laundry room is convenient

soap and shampoo readily available and there was a tv channel for kids.

wish breakfast would have went to 11am and pool till

) room was spacious and very clean housekeeping staff were lovely great pool & gym hotel is

traveling with kids so this worked perfectly for us

the rom was nice and clean and my kids and there friends had a blast in the indoor pool

went to the hotel just to take the kids to the pool

pool very small . bathrooms outdated needs some attention .

small pool

) the pool is nice and clean but very small

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

pool was small but at least they had one and it was working

not the typical continental breakfast from years ago and maybe from a cut rate establishment

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

friendly staff, kids loved the pool

friendly staff and the reason we got this hotel was for the pool and hot tub

pool was very crowded and had to wait for towels.

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

everyone is kind of. laundry mechanics terrible smell like peeps.

laundry worked w cleaning lady to clean room

they had laundry.

quiet clean order to room laundry

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

size room, the laundry was a bonus

no plastic bag for laundry

wished we had a chance to check out the pool and fitness center

laundry facilities

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

they have a small swimming pool and decent fitness area

breakfast, swimming pool. close to family

wifi was out, no cable tv, no refrigerator, missing complimentary bottles of water as described,

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

breakfast wasn't so grand with a lot of variety

did not have breakfast, i had to rush to the airport

limited breakfast choices

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

the shuttle situation

hot tub was not working during our stay but the pool was open.

kids enjoyed the pool

good wifi. the staff was helpful to try to resolve our issues.

gym was ok pool are ok manger a male at conter very nice and u can chat and he is helpful too.

breakfast. clean bathroom. nice fitness center. coffee on demand.

great breakfast

free continental breakfast as well

switched to the room near elevator because of small kids

breakfast was great

about this stay was amazing, i loved that there was a laundry room available to guest

updated room, clean pool and clean room

room/apartment featured two bedrooms on a suite, as well as a living room and kitchen, providing an exceptional living space

their all day airport shuttle is a very good facility and reduced much of our travel stress

shuttle works until 5pm only

had to leave too early to try breakfast

shuttle was excellent

waitress at the bar was super rude and loud to my husband

convenient location with dining options nearby and an airport shuttle.

we liked how it has the pool on site, the bar and also a small table pantry/connivence small for snacks

the free breakfast was better than at most hotels this size

location ( right in front of the arena), it's clean and fresh. great vibe and great breakfast.

the breakfast was

cleanliness...breakfast...shuttle service

i loved the free shuttle service back and forth to the airport

close to decent food and casino

super close to the airport with shuttle service and close to the rental car return at the airport

very clean, good value, allowed me to early check in, good service.

i arrived at midnight, and the airport shuttle was running, so i was able to reach the hotel safely and comfortably

pool to myself, fast and easy check in/ check out process

breakfast is nice and the gym is also functional and to my liking

kitchen appliances? wow! amazing! great lobby, was safe, good parking.

the breakfast each morning was very good, with plenty of options

room was large and comfortable, with a well-appointed bathroom, kitchen facilities and a sofa

we made use of the small gym and had a decent breakfast

had a weight room and an inside ( small) pool for exercise

we enjoyed the pool and the fresh brewed coffee

avid was clean, beds were comfortable, has a pool, gym and continental breakfast.

spacious and spotless rooms, modern design with nice facilities, including an indoor swimming pool, free parking, and a very good breakfast

the pool closes early