pool way to small for number of guests using it. also, no hot tub.

clean - staff was excellent and the complimentary breakfast was very appetizing

no real breakfast!

room was very clean and big. great shower area. good breakfast.

cleanliness and breakfast

breakfast muffins were hidden behind the desk when i checked out

good sized room, full kitchen, clean.

some breakfast bars, coffee and tea and hot water for instant porridge on a table in the lobby

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

the breakfast could use more variety such as pastries and bagels.

spa worked well. general room cleanliness was good. bed comfy

pool, internet and breakfast were available to me

the free breakfast didn’t have any meat or eggs

great value for the room, it was nice sized, clean and comfortable, the spa bath is excellent

we weren't able to eat breakfast coz they require mask

customer service and everywhere was so clean. their breakfast is good

breakfast was good, loved the location

breakfast was good for being a grab and go box

staff was very accommodating, hot breakfast was great.

onsite laundry! great breakfast!

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

hotel food and bar service very

onsite bar and dining was closed due to covid.

room floor,batroom,the bed was old, laundry room,soda machin no good,room smells smoke

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

it’s always huge, clean and laundry on site

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

she was very kind and helpful and even got us an early check-in as we were coming in from mn and arrived earlier than we expected

it was kids and dog friendly as well

the lounge, bar and fireplace were wonderful

pool/ jacuzzi and gym are the largest and best equipped i’ve seen

it's very disappointing to kids that get dressed to swim and make their way down to the pool only to be told it's full and

are tons of things to do without ever leaving the property from swimming to bike riding to golfing

one night we went to the pool where there was at lest 15 young kids with 4 adults

the kitchenette in the room.. it was very comfortable.

breakfast was just okay the bananas were too ripe with brown spots they need more waffle irons so

some individually wrapped muffins or pastries for breakfast instead of nothing at all in these covid

i like the pool and spa for me and my kids

or microwave in our room so i contacted the front desk to ask could i use the fridge for the mini bar and take everything out

made us feel at home and were so awesome about the late check out

kinda pricey and the hotel bar closed early in my opinion

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

late check out till 4pm was also a plus

the hours of the pool and the breakfast

front desk was really rude, they act like they had attitude didn't want to give us towels, had kids playing in the hall

staff was very friendly and extremely helpful with the getting the airport shuttle.

lkied the gym, the pool and access to a sports bar

bad kids ran the hall all night

restaurant and bar on site .

additionally, your website advertises a gym, which was not functional or open while we were staying

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

i liked the location and the gym area.

close to slot of things. the bar tender was great and we had fun.

breakfast & my worse thing was when we was sleeping one night fire alarm start sound my wife & kids really scared, i probably never use you guys

roomy, nice bathroom, room service, glass glasses.

airport shuttle is a huge plus

convenient airport shuttle; fabulous dining at the copper fox

free shuttle to airport. indoor pool and fitness center.

ich serves all the major brand hotels in the area)runs constantly & was perfect

fitness center was small but efficient

i called to do an early check in at 11am

look, friendly and helpful staff, proximity to airport with frequent shuttle service

the shuttle was very small and picked up a lot of ppl at 330am.

breakfast could start earlier

the way the employees talk to me an my kids i feel because of our race

pool was always full of screaming children extremely loud

clean, easy check- in/check-out, nice selection for complimentary breakfast, and an on time shuttle to the airport

the breakfast was ok but by the time any meat came out we were leaving

the lady in the kitchen is the best

the gym was phenomenal! breakfast was okay.

not enough staff working in the kitchen for the free breakfast

no, the staff was fantastic, the breakfast was very good. clean rooms and great location.

an ice machine that we had access to, just the one in our room

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

the hotel was not offering room service or daily cleaning at this time

the gym facility was good. nice space & equipment.

rooms big and comfortable and the shuttle bus was a great added bonus at 5am

they have a convenient shuttle service to/from the airport

having stove refrigerator and kitchen sink plus real silverware.

breakfast was adequate, with oatmeal, granola bars and muffins

and it wasn't no oven with kitchen just stove top an microwaemail an no jacuzzi

i didn’t have breakfast

didn’t drain, no sugar for coffee, ran out of laundry detergent for onsite laundry

they were not serving breakfast due to covid-19 love to eat

no hassle for breakfast and parking.

beat the location, free airport shuttle, amazing complimentary full breakfast, bar, amenities, cleanliness, accessibility, perks- we especially commend hudson webber

near airport & good breakfast kids enjoyed indoor pool

the breakfast service was limited to granola bars, muffins, and granny smith apples.

no breakfast

was continental breakfast every morning between 6a-9a

to go breakfast

no juice for breakfast

the grab and go breakfast was also a nice feature

all was well! breakfast was a major plus.

allowed early check in and great enthusiasm in greeting guests

free shuttle service/friendly, attentive staff/hot breakfast

it was close to a lot of thing the gym was nice

the shuttle, cleanliness, politeness of staff, the

the pool room was a little small but nonetheless very relaxing.

room was nice, staff was friendly, pool was warm... location was perfect for us...

pool deck was slippery and unkempt.

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

room service

they explained how breakfast worked and about the amenities that were offered

, cleaning staff were very efficient they were fluent in spanish which helped my parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

not much options for breakfast

there wasn't no pool or fitness room like they show on

very friendly staff, clean, and comfortable. kitchen is nice..

clean room with small kitchen

free parking was easy

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

the little kitchen area and the room

the sleeper sofa and was informed by the front desk that i had to wait an extra day because of laundry personnel

i liked the fact they included a utensil set for the kitchen

in to s dirty room, dirty diapers all over kitchen, floor filthy, counters sticky, counters and chairs dirty

the next morning the maid said laundry wasn't done to give extra

h oh t tub and pool

older teens in the pool with so much horseplay, that young kids were not safe to

the wifi was not working when we were there.

staff was very nice at the breakfast area and front desk lost and found department

the pool had too much chlorine and it hurt our kids eyes after a few minutes and the pool is small

didn't like the fact that kids were loud in the hallways running up and down late night and early morning,car alarms going

restaurant and pool were closed due to covid protocol

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

sleep because of wild kids running doen halls unattended

pool. quiet

to midway airport, great staff, clean, convenient shuttle to airport, good night's sleep, nice breakfast and excellent value

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

breakfast was fresh and had nice variety

shuttles

breakfast was decent

location and the fact it had laundry

laundry room

laundry is also available with purchase of detergent there

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry and ice were close but laundry always out of order

also, there's no pet fee, which is hard to find

gym is ok, but crammed there is nothing around the breakfast is neither healthy nor tasty (or is it

swimming pool, whirlpool, sauna

rooms were nice, would like to have families with kids and adults only floors separate.

that the bar and restaurant attached to the facility closed at 10pm

the breakfast could have been better

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

we felt like royalty! the kitchen was nice.

breakfast is all one could ask for

i loved having a whole kitchen and a nice size room.

could be cleaner. breakfast is scarce.

spacious room n kitchen

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

it had a small kitchen in the room with stove, microwave and refrigerator.

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

could use two laundry machines. ty for great stay

breakfast was crowded

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

rooms were great, as well as bfast buffet & pool.

impressive modern decor!! love the gym. enjoy having a bar in the lobby!!

pool its my only issue, for people who enjoy to swim the pool was small and not deep at all

kids being loud, the shower and bathroom setup, and the small spaces for a large amount of people

work started the next morning at 8am banging and drilling right above us while our kids were still sleeping

they even accommodate an early check in for me

on the first floor right next to the workout facility and right around the corner from the pool great location

room nice and big. beds excellent. very quiet. wonderful pool. staff very attentive.

didn't have breakfast

was no room service because of the covid issues, so they only cleaned when asked which was a bit

as it is near i88 355 close to oakbrook mall and eateries room was clean bed was comfy plenty of parking

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before