like very much that they provided a paperboy breakfast when our departure time did not allow us to be present for the regular breakfast

helped me with early check in when i asked and even signed me to a late check out without me asking due to my shuttle to the airport time

very clean and comfortable. well equipped gym. close to the airport.

and helpful staff, efficiently run (free) shuttle, clean and well-maintained facility, including gym

shuttle to and from airport

no airport shuttle

the kitchen was well stocked with basic needs

the room was great gym laundry close to beach shopping good foods

the complimentary breakfast was perfect and had many options

there was even an indoor swimming pool, free breakfast, and free on-site parking

we liked the kitchen and full size refrigerator setup in this housekeeping unit

room is too small for a kitchenette; thus the kitchenette is squeezed into a tiny space

near lots of attractions, kitchen was great bonus

location ! the guy at the desk was great ! little kitchen was pretty neat . very close to boston

laundry machine ate money

we loved the pool! and it was a bonus to have free parking.

my kids love so much

especially if you are in there with loud obnoxious kids like we did

and the pool was closed

the lobby was pretty and they have a pool, gym, and laundry on the same level

early check in

staff allowed us early check in. room was clean and comfortable.

big quiet rooms, good well equipped (for a hotel) gym, small pool but looked good, staff excellent

the bar atmosphere was pleasant and our bartender was

excellent shuttle service to and from public transportation

they provide a shuttle and everything is clean

very comfortable beds and bar was open late.

the only good thing i was grateful was the early check in without additional fees

no swimming pool

the convenience of the bar in the hotel.

room was very large and wonderfully furnished, complete with a kitchen and living room areas, and the bathroom was fantastic

hotel was clean, quiet, wonderful breakfast that had different options daily

food,kitchen inside room

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was still in there and i didn't say anything but it was very

the room was spacious and the breakfast

was nice, gym and laundry services were exceptional

i also used the gym and laundry services which were very convenient

the rooms, gym and everywhere was super clean. they offer free coffee all day.

anyway, the hampton inn in chelsea sent their shuttle driver to pick us up

clean rooms, nice breakfast, laundry and exercise room.

i thought the breakfast would have been better.

tv and didn't the channel to watch super bowl on tv and didn't have real breakfast food and the stores and restaurants are too far only by car can go to the

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service or room

bargain price, full kitchen, couch, much more

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent to sell to customers which was a shame as i was travelling and the stores were a

the pool was very dirty, cloudy kids couldn’t go in the pool.

she was able to get me early check-in and late check out, which was a big help

great staff and location also the outlet in kitchen was

clean staff very friendly breakfast was hot and plentiful rooms were spacious

clean and roomy! i usually book just to take the kids swimming for the nite

breakfast was amazing

room was clean and beds comfortable. a great breakfast.

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

pool was very nice

my kids loved the pool

pool, jacuzzi, gym were beautiful

the fellows at the check-in were kind and efficient at getting me booked for a late check out (with a day rate), and then getting me booked for additional nights when my entire

we got there from the airport with tired kids and there was a long time to check in

was confusing in the airport, not enough help, signs or information about the hotel and shuttle

it allows parents and kids both to get what they want

they have a great bar and grill right

ear everything in the room next to us, kids with tv on at 5 in the morning and parents talking loud

no room service but with covid-19, quite understood.

poor sound isolation - kids in a neighboring room loudly ran around till 11pm, we could not fall asleep early

newly renovated rooms, nice lobby, breakfast is fine.

place and location easy to walk to all attractions and restaurants staff was great breakfast was amazing even our dog was well taken care of her own bed and

shower/spa tub should have a grab bar to make it easier to get in and out of the tub for seniors

the kitchenette was very useful suited with everything one needs

more choices for breakfast

i loved the spa tub in my room and the beautiful windows with a view of the witch house across the street

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

really enjoyed our stay especially the kids because they have an indoor pool

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

extremely small pool, paid breakfast.

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

staff is excellent, like the daily breakfast.

gym n breakfast rooms were great

amazing breakfast

great gym i loved it!

clean comfortable room. good breakfast . fast check-in and check-out

breakfast was great, but most of all the room was really comfortable

my family and i found the breakfast was sufficient to start off the day

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

the facilities were complete and comfortable, such as the fitness area, the lounge, and the workspace with computers

not having non pork meats for breakfast !

bartender and bar were fun way to end evening

we had a drink at the bar and the entire staff was very friendly

accommodated requests for early check in which really helped me on this trip

it has a lovely onsite bar and restaurant and the rooms are comfortable if a little small

great staff! allison at the bar was excellent!

pet friendly with no pet fee

service was good. helped with any of our requests. gym was adequate. breakfast was great.

my kids were scared they would be shot at any moment and at one point i even checked maps to see where

there could be more laundry facilities.

plus to add they should have a bar or something,maybe an arcade,i have lots of grandkids and sometimes when your in a inn,hotel or something kids should have something to do

close by a lot of pubs bar and freedom trail

hotel was in the process of renovations and adding kitchen/bar

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service, check in and out)

room, friendly service, early check in / luggage storage, clean and quiet, nice large modern tv, 40 second walk from north

bathroom for the hotel restaurant/ bar was downstairs & down the hall, not anywhere the

freeway, close to davis square (with free shuttle to the t line there), free parking, very good breakfast, nice linens, good bed, refrigerator, suite great, and last time

loved the fact that the receptionist helped somewhat but the hospitality with breakfast and bar were exceptional because of ms

ramona was exceptional.,the kids loved her.

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have

breakfast was great good selection to suit anyone

the ipad useful for weather updates, recommendations for restaurants in the area and for ordering room service

believe i was charged for two extra items from mini bar that we didn t use, but didn t realize that until i got home and reviewed my bill

pool, gym, room

i would have wanted to be in the spa with my gf, but it didnat work ut

beautifiul hotel great location . kids liked saltwater pool and hot tub.

that we couldn’t stay longer, kids begged to stay

the restaurant food was tasty and the bar was lively but not too noisy

location. dog friendly. bar and restaurants. comfortable beds.

i had to put towels and pillows to try to block the sounds of the young kids as they were up very early in the morning

in after saying we had just gotten married they told us they would deliver champagne to our room later that day

having to look across the street and an extremely brightly lit gym

booked a room with city view but what we got was a room where we looked at a gym acres the street

very busy lobby with rooftop bar traffic

beds too soft. bar closes early.

due to covid there was no room service

the bar was closed

the existing bins are small

not breakfast included but in the hall there is a bar and very close the hotel a dunkin' donuts

perfect downtown location, friendly staff, large, clean rooms, good gym

very nice gym to relax and a awesome chimney in the

beautifully decorated for the festive season and the bar area was inviting, with a real vibe about it

the wifi in the gym wasn t working. a rowing machine would be great!

wonderful pool and high speed wifi

elevator directions to cafe or spa which are not in same part of repurposed old bank building as the guest rooms

was very professional, friendly and accomadating from the bellman to the spa assistant

they accommodated both an early check in and late check out

the gym is clean and has great equipment, and the hotel overall is very clean and comfortable

a decent size gym

hotel has a beautiful view of the city, good facilities, a good gym, a good bar, incredible dining rooms, and i even got to see meeting rooms

i wish the rooftop bar was open later, but otherwise it's a fantastic location

breakfast was amazing. selection was great.

the breakfast was not good.

the laundry machine and dryer in the basement was very convenient

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

room, breakfast, parking and cleanliness

also, because of covid everything was shut down except the bar from 4-9 pm, not even coffee available in the morning

room/bed was very comfortable and clean, beautiful window; the bar and meal available through the bar was delicious

that it really mattered but my english muffin wasn t grilled as i requested, but overall my breakfast was delicious

room service was prompt and the food was delicious

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between guests, too much of noise during our sleep in the lobby and some constant buzzing

ich we didn't use), coffee, waters and fruit available, a recovery room and

health club on premises with large pool

wifi works super, staff were amazing and with a quick response to all the questions even before you

the valet also handed my 2 kids

there is a pool and steam room

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

great full breakfast, good privacy and thick walls

location, fast lift, gym

we also enjoyed the coffee and breakfast in the morning

location, the gym, cleanliness of the room

the gym was a nice plus

location. parking. peloton bikes in the gym and yoga mats in the room!

staff, room service

free wifi & business centre

there were restrictions at the hotel like no bar and no food but the front desk had compiled a list of who was offering takeout and delivery

the price of $23 for room service mac n cheese meal.

the shower was the size of a high school gym locker

excellent staff and location. good gym.

big deal for me, but definitely something to ask about if you have difficulty with stairs, small kids or whatever

but it was me, my husband, and our two kids in our room and we were honestly fine

great staff. clean. smelt nice. nice bar / gym area

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail hour in the evening for hotel guest

the location was good. the bar and dining area are good, and so is the food provided.

we used the fitness room and ate breakfast at the hotel two times

the best part was the bar lounge, great food drinks and bartender.

the pet fee is quite modest compared to other hotels

great gym, loved on-site starbucks and $10

excellent breakfast and dinner in the hotel restaurant

- great food in the hotel restaurants - the breakfast buff'e at art was amazing - comfortable

wish there had been a hot tub in pool area. also pool temp very chilly

we loved the breakfast and used the microwave and fridge for our groceries from trader joe which is around the

breakfast was amazing, the room was clean, decor was fantastic

second my kids were in the room with me- i have enough respect for my kids to not smoke near them

breakfast was a nice mix of hot and cold foods as well as a waffle station that was a hit amongst

loved the kitchen & aesthetic of the room

gym and pool was fantastic

pool bar didn’t open until 7:00pm

the hotel is very beautiful and clean. the pool and the pool bar are awesome

gym, restaurants, pool, all very nice

friendly staff, comfortable beds, spacious gym and close proximity to downtown.

the kids loved the pool and i used the gym

so we ordered room service our second morning and that was much better priced for what

location, cleanliness, room service daily, staff were great

was disappointed with the peloton bikes in the gym

friendly, helpful staff, an extremely comfortable bed and room service

bar, friendly staff, spacious and stylish rooms and a well equipped gym

very clean and luxurious installations and the bar experience was great

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

got three different versions when i asked for a late check out, there was no room service and no spa facilities when i tried to

the room was spacious - had a king suite w a pullout sofa couch for the kids and the staff made up their bed w linens and pillows before we got back from the

room, swimming pool for kids staff and valet were great

breakfast great as always

nothing to complain but it would be nice if there is laundry room.

kids called him ross-ume

the hotel has so much to do, such as yoga classes, organized runs, a swimming pool, gym, and sauna