breakfast was great

the room had a kitchen in it which could be really useful for an extended stay

maybe you can provide a check off list to request kitchen items available

the kitchen area allowed us to cook from our room and save

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

we liked the two bed rooms and the kitchen. great location.

separate rooms as well as the full kitchen and living room

breakfast was fabulous, the staff were friendly, helpful, and knowledgeable about the area

the room pool customer service!

room, breakfast, basketball court, great customer service, cleanliness, quiet

hotel was close to rosemont. we went to fashion outlet, rivers casino. and harry carry’s.

had no problem allowing us to have a late check out

the next morning i called to ask for late check out

should at least provide one of each kitchen utensils for cooking and eating for

laundry room

no hot tub with the pool.

my kids loved the pool and they room

clean, put together, clean pool

large rooms clean pool area great staff

beautiful grounds staff was able to accommodate our request for early check in

that is really dangerous when you have kids and could risk them putting it in their mouth

the bar was closed and had to purchase our own stuff

granola bar oatmeal and cereal in cups

breakfast wasn't free and cost $15 person, even kids.

this hotel and staff set the bar and standards high

breakfast was very good. my stay was perfect.

kitchen

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

price for hotel room with full kitchen, pool, gym, and breakfast

hotel was clean, our room had complete kitchen, wine glasses, etc

, the pool was open with 1 hours block reservation spots

was great, would've enjoyed some time in the pool but unfortunately it was not open because of the current covid19 situation

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

breakfast is not good

breakfast was great

breakfast is great, close to the airport, well maintained and friendly.

was excellent, pool was fun for the kids, beds comfortable, staff was very

smelly,unfriendly, dirty (body hair everywhere) ,none of the equipment worked in the gym, over half of the free weights missing

breakfast could have been better

breakfast is amazing. location and value for the money.

full kitchen

pool area was clean and had clean towels

he enjoyed the pool with other kids

one bedroom with the living room/kitchenette was perfect

breakfast was excellent for the price of the accommodation

breakfast was very good and also you can take any time coffee if you wanted

very clean and comfortable beds. the breakfast was extra tasty.

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

breakfast and location

breakfast better than other hi express stayed at

modern styling and lounge area and pool made for a pleasant

the lobby / bar area was inviting with a pool table and board games

staff was very helpful and kind, and most of all the 24hr pool table!

hotel has a bar and fire-pits, lap pool and everything is spotless

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

love the hotel love the price love that there's no pet fees

my kids found trash under the bed

the staff also keep directing me to the laundry facility when i asked for clean sheets

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

laundry is still using coins and requires cash to buy quarters to use for doing laundry

the man that was tending the bar in the evening was very unprofessional; he was so

the pool area had a super chlorine smell

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

) the pool is nice and clean but very small

pool was small but at least they had one and it was working

the pool area tables too close to the water and kids kept getting our stuff wet

did not like breakfast.

wanted more protein options for breakfast

breakfast was good. lots of variety

i enjoyed the free breakfast, and the gym.

pool n

friendly staff, kids loved the pool

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

location, breakfast

breakfast. 24/7 reception service

they had laundry.

quiet clean order to room laundry

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

the nice lovely rooms that it has i really like how it had a laundry room and a elevator

everyone is kind of. laundry mechanics terrible smell like peeps.

early check in, clean room, pleasant staff, lowest rate in the area

the laundry facility was $3

strong odor of natural gas immanent from laundry room

two different bank cards in laundry payment option for dryer

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

property accommodated our early check in prior to the beer festival we attended

i wish they would extend breakfast/coffee to 10 like the other facilities.

broken glass in front door. not much of breakfast.

the kitchen with real plates, pots and pans when needed

not much for complementary breakfast.

absolutely nothing in kitchen area carpet in halls seemed old.

that are comfortable, bathrooms with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

pool temp was almost unbearable

the pool was very nice and clean

00 for breakfast and my kids were so scared they didn’t even enjoy it or really eat

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

the cleanliness of the rooms around the area so is the laundry room

they are awesome after whole day on the road with kids

pool closes too early.

there was a very large group of children there for a dance convention over 500 kids

kids were prank calling and checking it

though 4 star, no room service. had to go to desk myself even to get toothpaste.

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

reserved a parking spot here for about 2 weeks

i have 2 kids with me, so total 4

very convenient. easy access to food an d golf

a lot of free parking space.

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

i like the kitchenette and they layout of the room.

on-site laundry, kitchenette in every room.

kitchen in all rooms

kitchen was decent sized, the bathroom was clean, the room was large

in room kitchen with a stove, microwave and full fridge, good water pressure in shower.

breakfast was perfect.

breakfast was excellent the staff was very friendly and accommodating

friendly staff and free hot breakfast!!

very clean, comfortable, nice breakfast

convient access to car and late check out

i did want to upgrade my room, but because i was checking in early i was told that i already asked for the early check in

the bar was closed due to

no hot tub, but even without we enjoyed the pool and how warm it was.

pool key. keep them is 30$ additional no one said anything

i liked the pool, the gym, the very helpful staff

did not have breakfast

i didn t like that the spa pool was for hotel guests also. several kids so not quite quiet.

beautiful golf course , campus and great amenities offer

i didn’t like that the spa pool was for hotel guests also. several kids so not quite quiet.

it was big had a lot of activities for kids and adults to do.

staff was excellent. breakfast was extensive--filling/fresh

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

the spacious, clean room with a really nice kitchenette!

pool staff and full kitchen

nice kitchen plus a separate bedroom

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

they have a kitchenette with no pots, pans, silverware or paper towels

kitchen only

kitchen in room with full size fridge, microwave, sink, 2 burner stove

nice looks and room have a kitchen.

is difficult to find the shuttle at terminal 5, but this just because of the huge number of the parked machines and

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

size room, the laundry was a bonus

no plastic bag for laundry

wished we had a chance to check out the pool and fitness center

fitness center

the pool is very nice and clean as well

pool

breakfast was the standard hampton inn offering, but the staff did a great job keeping the area

including, front desk, managerial, breakfast, housekeeping very personable and helpful with complicated matters regarding a wedding

in the potatoes, cereal for kiddos, delicious muffins, bagels, bread, eggs, juices, and coffee :) pool work and work out room

older folks or those with bags and kids may not appreciate that

spot, so many options around the property from a movie theater, restaurants, shopping, a kids play zone, costco

husband, kids and i stay at this hotel this past weekend and realized that we left something at the hotel

large pool, business area available, and good size workout room with a large tv

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

limited breakfast choices

more food options for breakfast.

did not have breakfast, i had to rush to the airport

breakfast wasn't so grand with a lot of variety

i did want to use the pool but i understand with covid that wasn't an option

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

guest laundry did not work

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

thing that coulda made it even better is a hot tub and better eggs for breakfast otherwise amazing

easy airport shuttle, friendly staff

their all day airport shuttle is a very good facility and reduced much of our travel stress

about this stay was amazing, i loved that there was a laundry room available to guest

good price and excellent room with a full kitchen

breakfast

decent gym and good location if you are looking to stay near the airport.

good continental breakfast'perfect for kick starting a day of flying

nice warm indoor pool, good breakfast and free airport shuttle also included

the check-in process took longer than expected. the shuttle was not very comfortable.

i loved the room it was very clean and my kids loved the pool.

staff was super nice, the kids loved the pool and i enjoyed the 24/7 coffee

not very infant friendly, older kids would be fine

great staff and a sufficient gym

i saw kids took a bagel and put it back

the staff at the front was very friendly and i didn't even know they had a shuttle to the airport

that thry have a shuttle to and from the airport, snacks to buy and breakfast.

very clean, staff helpful, shuttle easily accessible!

shuttle driver was rude

we came to chicago by train, took the blue line to o'hare and we were picked up by the hotel shuttle

very comfortable for the family . has what u need . my kids loved the pool very warm water .

pool hours and workout room

we were able to check in early and able to use the pool and exercise room for a while after checking out of our room

very clean, good value, allowed me to early check in, good service.

comfortable beds and pillows, gym well-equipped for a hotel