kids didn't eat free

if they had laundry facilities and the price is one so high i would have stayed there

weak wifi. charged deposit, but never informed me until i questioned the extra amount.

plus they have a sports bar grill which has some good food

easy, free parking

which was highly disappointing considering that was a big factor in choosing this hotel, the gym was also closed for 2 of those days

indoor pool, access to microwave 24/7, fridge in the room, very clean and hospitable

didn’t get to use the workout room and swimming pool, see kids enjoying a lot

everything went excellent, and my kids love the experience

we didn't get to enjoy the pool or gym but they both looked very nice

kids enjoyed the breakfast

room smelled like dirty laundry immediately

pool was small

the whole point of booking there was the shuttle to the train station but we couldn't use it due to the lahey clinic shuttle

promised pool would be open memorial day weekend and was closed! kids bummed out ..

breakfast was good

the breakfast was good. from 6 to 9 am. the staff was friendly.

i would’ve liked breakfast to last longer

breakfast was also good

close to everything. clean. good breakfast.

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

gym and swimming pool are great to relax after full working day

the pool

the exercise room, pool, hot tub and bistro restaurant were excellent

love the rooms the pool very clean and staff is so wonderful

when you stay at hotel,i don't care for the idea of paying additional for parking.

50 for buffet cold food wifi off and

also the variety of the menu for room service shoulda been a little bigger

very comfortable clean bar ,restaurant in the hotel

outside lounge by the bar was nice

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

great location, quiet hotel, friendly staff, nice gym and pool. ample parking, beds were comfy!

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

the breakfast

clean, comfortable , close to event , great breakfast and late check out time

vile smell in joe's bar and grill, although it seemed clean and the food was good and the staff helpful

excellent breakfast

left prior to breakfast bar was open!

us the worst room available next to the laundry, pool & gym

staff was very helpful, the hot breakfast had a wide variety and was delicious

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

asked for early check in and didn’t get it when i arrived

laundry machines broken

was traveling with my family (2 kids, 2 and 5 years old)

pool area wasn’t very appealing but we weren’t there for a pool holiday so didn’t matter to

we didn't end up using the pool or gym, if there had been more time we would have loved that, too

they have an amazing daily shuttle that takes you to and fro an 8 mile radius

there was a gym and laundry facility on the property which would have been great

bed, gym, pool

we swam with a child ourselves, so this isn't an anti-kids comment

easy to get to. the kids enjoyed the pool. the staff was nice.

there was even an omelette bar that was included

very clean felt safe. pool and gym were by appointment. great staff.

was friendly pool was open all day they had a free breakfast which was nice the room was spacious and my kids

nice rooms, great location and breakfast was good.

very nice size room with a perfect little kitchen

only thing i loved is that boston sports clubs was right next door, such an amazing gym

one bedroom suite with kitchen was so nice

full kitchen, minus the stove (even though that was an option), nice living room/den area

very clean, friendly staff, warm pool, spacious room at an affordable price.

the indoor heated pool and our spacious suite was the best parts of our stay.

breakfast with a large seating area

a little bit annoyed there were dozens of kids constantly in it i wasn’t able to use it once

loved having the basketball court, pool, gym all in one area

great staff. very convenient. breakfast. gym.

the kitchen was perfect, bed was comfortable, nice having the bath tub.

full kitchen in the room

the treadmill in the gym didn’t have a safety clip

wish the bar or pool was open but understand people are still in the covid mindframe

they had a bagel bar with coffee in the lobby every morning, as well as in room coffee makers

the bar staff were especially good

a quick breakfast bar for on the go

i wish the bar was open later.

some protein at breakfast would have been nice.

there was a very large kitchen area and plenty of space for the two of us

close to many places, within 5 minutes. great price. clean. quiet. had kitchenette.

location, kitchen, and laundry on site

they said they serve breakfast but it was not it’s was snack

+gym

a kitchen area off the living room

very clean and free laundry. the bed was incredibly comfortable.

nature, silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

free laundry machines on site, pretty convenient.

cleanliness - modern and classy interior design - friendly and welcoming staff - perfect room service - a nice outdoor fireplace for relaxing

smallest pool i have seenud83dude00

was a pleasant surprise that they had some covered parking, especially handicapped, because it was raining during our stay

down to the bar for a drink and the bartender and staff were very friendly

clean, amazing stuff, delicious breakfast, free parking

beautiful view of the lake and nice breakfast in the morning.

location, free parking, staff.

wifi wasn t the greatest

breakfast staff location

no kettle in room wifi did not reach to room

kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair)

kitchen

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to nothing drying

could have been a little better, hear noise of shower, water from next room and lots of kids running down halls

loved the full kitchen

grounds, superb secluded swimming pool with a great pool man, nice breakfast, large spacious room and bathroom, clean and fresh throughout, complimentary cookies at

were able to accommodate us for early check in

really comfy bed - liked that there was weights in the gym

gym is to small

nice view and clean facilities. has a gym and pool.

the pool was amazing

pool hours

enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme winter we had

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good money in boston

the room was perfect and peaceful clean and the staff tending the front desk and bar were beyond exceptional

nice n quiet kids had fun in the pool stores close by and close to highway.

kids said they can’t believe how it is and not to judge a book by its cover

the gym area is really nice as

the breakfast

gym

clean and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

to pay for parking, valet system takes 20 minutes to get your car only breakfast bar available ,

due to the corona virus non of the amenities, restaurant, or bar was open

gym

kitchen and definitely the chef makes every breakfast a true enjoyment

location outside of boston with an indoor saltwater pool; excellent hot breakfast in the morning included

they have a kitchen efficiency to use.

was great, coffee and breakfast available early in the morning, large fridge and nice kitchenette

great gym facility and pool

rooms were gorgeous and comfortable. gym was adequate

the pool ,the rooms and everything is clean

my friend and i enjoyed their bar and pool table and i definitely would reccomend this hotel

very nice bar and gym and pool area

pool, bar staff

room service, toilets sound like depth charges

pool was not in the building.

no room service but with covid-19, quite understood.

because it is not in the hotel - you have to walkup the road and it was not very clean - kids were

poor sound isolation - kids in a neighboring room loudly ran around till 11pm, we could not fall asleep early

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn't available

the late check out time and proximity to groceries/pharmacy/hospital/coffee was perfect for my family

the gym is small, maybe relocate in a bigger space

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room coffee/check, bar/food/check

shuttle to harvard square

clean comfortable room. good breakfast . fast check-in and check-out

breakfast was very good

great gym i loved it!

amazing breakfast

the continental breakfast was well served

not having non pork meats for breakfast !

breakfast was great, but most of all the room was really comfortable

my family and i found the breakfast was sufficient to start off the day

i didnotget a chance to have breakfast

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

they accommodated early check in, very much appreciated

good front desk for early check in, all staff are nice.

we really enjoyed the hotel bar and restaurant

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

easy check in/out and flexibility for early check in

salt water pool always gets the perfect 10

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

we really enjoyed the bar and pool

extremely small pool, paid breakfast.

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

pool

breakfast in the morning, clean, comfortable and quiet rooms in a great location

we also had some grab and go bags for the kids on the go( muffin and yogurt) recommended definitely

efficient staff breakfast expected level of quality for hie

breakfast was good variety, was hot and delicious

gym, comp breakfast, full size fridge, stove top, whirlpool microwave, not some small cheap

house keeping thru my dirty laundry away cause i had it in a trash bag

i love that they have a gym, a laundry room and it’s close to my job

the kitchen in the room was nice, but an oven would have been super helpful..

staff was awesome and was very nice and the room was very clean and i loved that we have a whole kitchen to our

for breakfast that we knew we had no time for our 07

there could be more laundry facilities.

has shuttle bus to subway or airport), breakfast included

not get the opportunity to taste the breakfast

the airport shuttle took some time to pick us up and we had to wait for less than an hour

it’s not the ritz but for one night near my kids school it was fine

in the kids room

the kids were the sweetest things and i felt awful that they were left in that situation

the free wifi was easy to connect to and fast

friendliness of staff, the breakfast and the nice clean, comfortable room.

were amazing, mayra who checked us in was able to get us an early check in

no laundry on sight and the one recommended was closed.

breakfast was ok, but the place was swarming with school kids this morning

there is a bar service at the start of the evening

gym and pool facilities are nice

cleanliness and customer service and location. nice early check in with late check out is great.

is a big deal with traveling with kids

it was a short stay, both the kids would have rather just stayed there all weekend

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

restaurants and room service i

quiet and relaxing , very nice gym

ff and decay + soy milk), great gym, very quiet and restful night's sleep

the gym cardio area was very stuffy, could use more ventilation or fans.

i didn't realize it was an olympic pool in a gym

it is close to everything and when staying there is the pool/game room for the kids.

the wonderful pool, kind staff, wonderful breakfast for my children and i.

the wonderful pool, kind staff, wonderful breakfast for my children and i.

our stay was very pleasant, relaxing, and the staff especially those in the bar and dining area made us feel like family

pool definitely and beds are so comfy

have liked to use the gym

very clean with a nice pool.

manager was very nice and understanding when my autistic 6yo wanted to get to the pool that was closed for maintenance for a couple of hours

omg the beds were amazing and the salt water pool was a bonus.

no gym, no real breakfast, prices were too high for a low class hotel like this.

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

very new and modern. breakfast was great and staff was amazing!

gym pleasant staff bed & bathroom were comfortable & clean

average, needs updating. small lobby, small gym.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag provided awkward to dry hair -hair dryer was almost hidden in closet (that’s how i

great pool. nice room with a comfy bed. awesome breakfast choices.

the rooms were nice and the breakfast.

the breakfast was a perfect send off for the day

breakfast was convenient and good, nice selection ( eggs were watery on sunday) location was great,

fitness gym was nice

i did not realize that breakfast was not included….breakfast bar too expensive at 17$

indoor pool area had an exit door to the outside with a lot of the weather stripping was missing making it

scrambled eggs were awful at breakfast, but the omelette bar made that a non issue

the gym and heated indoor pool were great as well

need more laundry machines..

bar and onsite restaurant was wonderful,staff exceptional from check in to departure,and the

great location next to strip mall fast food 15 mins away from encore casino perfect location.

to boston airport with a free shuttle - uno restaurant was conveniently next door with good food and good prices

beds, bathroom and airport shuttle

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

location. laundry on site. pet friendly.

nice and big gym

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

pool was small and too heavily chlorinated.

blood on ceiling, cabinets missing, room dirty, food inside refrigerator, no toilet paper, dirty laundry machines, dirty towels, dirty linen, staff attempted to recharge my stay during check out,

believe the kitchen inside the room can be a bit more modern, as well as the stove

room was big and having a kitchenette, fridge and microwave in the room was very helpful

breakfast was lacking.

the bed and that theres a kitchen area

i traveled with 3 kids under 5 years old so it was great that our room was right off of the elevator

the gym. treadmills had noises when walking.

kids in pool too late and pool was cold

the pool is great so was the gym

the bed is comfortable,room is clean,room service is ok

very friendly, nice and clean , the rooms was very comfortable , the gym nice and clean , i will recommend and coming back for another vacation

since we couldn't get in our car to drive or get our kids' car seats out, we missed thanksgiving with our family

size fridge, equipped kitchen with pans and utensils, spacious bathroom, and door separated sleeping section

breakfast was delicious

great free breakfast and bar food

hotel was so nice it’s has beautiful art work and has a nice park across the street for kids or to walk around

location was great the breakfast is great very spacious area very clean the staff was excellent i will definitely

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

kids can paint a drawing at the lobby

gym small but functional (had a treadmill, x2 cross trainers, 1 recumbent like and some funnelled -

used everything pool was heated very good temperature, gym could be little bigger but was fine for two, the restaurant has a delicious steak and the

used shuttle to the airport

should ask for id at all times at the bar area and front desk to make sure they have te correct guest for any concerns or purchases

need better breakfast option

complimentary shuttle to airport

gym looked great though the pool was closed for the winter

service hotel kitchen

staff was magnificent from my going in and paying the day prior, to my son and his friends at the bar and checking out

free shuttle

parking, free shuttle to local area, breakfast buffet included, kitchen allows to prep meals and stay in if

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

were happy there was daily breakfast

the kids loved the pool and the hotel overall was very clean with extremely friendly

the pool had kids screaming really loud and did not let us in the pool

the facilities were fantastic- the pool was lovely, the gym and the lounge were excellent

location and price were good. also free parking.

parking garage was nice as well as the location . great coffee and good price .

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

no breakfast served, but duncan was nearby. great to have covered parking free.

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

late check out was huge for us since we didn't get in until midnight

excellent breakfast, very confortable bed, the shuttle service

gym air con was not running

cleanliness of the facility, distance to a lot of great spots, and having a shuttle available for us to use

i liked that the hotel had a free of charge laundry.

kitchen, apartment like setup and proximity to bus stop, grocery shops

room well laid out, comfortable, great work space and kitchen--------very close to downtown boston and cambridge by shuttle or vehicle

breakfast without roasted potatoes!

i like the shower in the bathroom it’s so perfect for the kids

loved the pool, breakfast, full size kitchen and partial living room in our suite

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

we enjoyed the buffet breakfast the swimming pool and the gym

the breakfast has good variety

know it's hard to keep up with the cockroaches that we seen in the kitchen there was only a few but there was still in there and i didn't say anything but it was very

good location for connections to the center with transportation, good breakfast, good gym and

called ahead and asked for early check in

breakfast was great and hot

family of four two adults and two kids

complimentary breakfast was not good. we didn’t go back

the free breakfast made up for it though

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

wish the breakfast had toast, but this is so minor

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were still open while we took care of getting situated

breakfast had few protein options

hotel tried very hard to let customers have a nice breakfast during this time

easy location, parking, and free breakfast had tons of options

the pool hot tub the look of the hotel was nice

convenient location, nice bar and restaurant. full breakfast too!

cleanliness of the jacuzzis towards the end of the day, and kids playing in it

my kids enjoyed the pool staff was friendly

great breakfast. very nice plce

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

location, fast lift, gym

breakfast is good and tasty

nice rooms with refrigerator. big bathroom. nice gym

location, the gym, cleanliness of the room

the laundry machine and dryer in the basement was very convenient

healthy breakfast choices

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

room, breakfast, parking and cleanliness

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

no laundry bag

so my kids and i had to try and sleep through

got our two kids in swimsuits and floatys and went down to the pool only to find the pool was closed for

the facilities the gym the heated pool

the room was quiet..clean..the pool area was clean nice pool

indoor pool, our room was very convenient to elevators and exits

the staff was very nice and helpful, the pool was lovely, the room was clean and comfortable and it's in a great location

clean and breakfast was very good. small gym was an added surprise. staff was very attentive.

my kids loved the pool. the room was spacious and really clean. modern updated look.

great location clean staff courteous easy check in fitness room and breakfast were great definitely would stay here again very comfortable

mostly very clean (except pool area)

i liked the breakfast and the pool. the bed was also comfortable.

the breakfast is not amazing.

helpful staff, good gym facilities, great shower!

complimentary breakfast

very clean and quiet,live that, and the kids love the pool.

kitchenware kind of weared off. pans with scratches etc. requested to change, no success.

ev charging for our car

also, the breakfast was fantastic

breakfast was good, loved the pool

there are many amenities including restaurant/bar and convenience items as well as a shuttle

room service is quite expensive

we didn t get the breakfast, however- the gym was enjoyed

pool was open 7am to 11pm everyday, with

everything from the front desk when you arrived to the breakfast bar all the way to the check out was

the staff was so nice and helped us get an early check in

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

wifi failed for a few hours - but we were able to use lobby connection nothing else to complain

it wasn't easy to connect to wifi

room service was great

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

very comfortable big bed,smart tv, early check in and late check out.

had laundry facility which was great

everything was great. early check in was very helpful!

there was a laundry room and a fitness center

breakfast was great daniel and sharon were amazing with my kids

the laundry and 24hr market on site were also benificial and came in handy

very good breakfast, location beside freeway to go to north and south and a friendly staff.

the pool the kids loved and my husband and i love the jacuzzi

great rooms, clean inside out. very friendly staff, reasonable breakfast spread.

breakfast times end to early, especially on weekends

nice little kitchen, huge desk to get work done on

gym had good machines and volume control for the music that was played in the gym

good facilities (gym, laundry room) and the staff was super nice and helpful

the gym was not fully equipped

close to the airport, nice rooms, super comfy beds, bar on site.

size of room, tia was very helpful, swimming pool

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear behind the chair

and the pool was closed

the hotel looks newly renovated. the staff is nice and our kids enjoyed the pool.

also the gym facility does not have enough equipment

the room was clean, the gym was nice, and the breakfast buffet was phenomenal! wonderful food!

gym and pool we’re better than expected.

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

if school kids - close to the ice skating brink - breakfast was pretty ordinary although nice

the mini bar was there but we had no way of checking the prices of items before using them which seemed

didn't have time to check out the gym

i liked that the gym was on the top floor (light) and 24 hour accessible

gym could be bigger

bonus was the pop-up holiday bar while we were there

the pool was very dirty, cloudy kids couldn’t go in the pool.

breakfast was very nice. room was nice...i will return.

pool may have been cleaned better, but the kids enjoyed it anyway

clean staff very friendly breakfast was hot and plentiful rooms were spacious

kids loved the pool

good staff, good breakfast

the gym was small but clean and had everything for a proper workout

to drop off our cars at the airport and be driven to the airport it was no problem to take the shuttle

hotel, very clean and comfort bed good breakfast , good location if this is what you are looking for to a bit far from down town but

the shuttle to airport was super

great amenities such as gym, valet parking, and good

gym could be better equipped

room service was excellent. i loved the burger!!

staff, clean room fast and simple to use room service

great gym and location! the t stop is in front of the door!

well kept. good breakfast.

it was a beautiful place and the breakfast area was spacious.

accommodations, great staff (very helpful to assist with directions and hold our luggage for early check in)

of tissues, the quality of the takeaway breakfast and even the disposable earplugs in the gym

were kids running through the halls in the evening when we were trying to sleep they were carrying on

pool and gym were exceptional with open hours

the gym could use a rejuvenation. the equipment is old and partially defective.

great location, beautiful views! kids loved the gym and pool!

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

very clean the pool & gym r amazing because not alot of hotels pool are open right now

comfortable rooms and bedding. great breakfast included. close to the kendall/mit station

breakfast should include hot beverage options other than plain coffee miss a gym in the property

hotel was beautiful, the rooms attractive and breakfast was fantastic

we brought a group back from dinner on a sunday evening and the bar was technically closed

the bar was set high during my recent trip to