location, pool, staff

kids running loudly through hallways at night

clean rooms, nice stuff, good gym

very clean felt safe. pool and gym were by appointment. great staff.

there was even an omelette bar that was included

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs and the stomping from upstairs

very easy to work with room was clean breakfast was great everyday

i like the room size, cleanness and the location. they have very good breakfast.

having a kitchen and refrigerator. the shower was awesome.

have nothing negative to say because the rooms were extremely spacious the kitchen was well stocked with all the pans and utensils to cook

clean, friendly staff, good breakfast.

the room upstairs must have had kids. they were running around and it was a little disturbing.

the pool was open but totally understand why it’s closed because of the pandemic right now

the location, the modern construction, the structure of the room with kitchen included

spotless room. friendly staff. great breakfast. enjoyed stay. can walk to mall. pool clean.

breakfast is delicious and served with yummy coffee, the gym is great, and beds are super comfy

also the room service and bar were exceptional as well

i like that bed and the pool and the breakfast

room service

we like the location, free parking, easy check in and out and the suites are awesome.

gym is great

having a kitchenette is a big plus

free laundry machines on site, pretty convenient.

+gym

liked the free access to the gym and free laundry room

they said they serve breakfast but it was not it’s was snack

rooms are comfortable and fairly spacious, full-sized fridge, a cooktop, kitchen counter with 2 counter-height chairs to eat or do work

breakfast was basic with muffins instant oatmeal, and hot drink options

the laundry room was filthy with only two dryers working and sombody went thru my clothes in the

there was a very large kitchen area and plenty of space for the two of us

have had some more amenities- wifi wasn t secure enough for my company computer to connect to the server for work

very happy with everything the hotel had to offer plus a bonus hooked to score board sports bar and grille

clean, comfortable room. amazing hot breakfast buffet!

they aren't doing everyday room service, but all we needed was our trash emptied and every time we sat a full can out in the

nice breakfast buffet, gym and pool

clean, bright, spacious. great breakfast options.

limited on amenities in room with kitchenette

the kids love the make your own waffles!

basic and missing a few items in the kitchen, but it does the job for when i am visiting my kids

room, kitchen, living, was exactly what was pictured online

i'd prefer the pool to be outdoors

everything is clean and the pool is finally open again

just the pool was out of service and the grille was closed for most of our stay.

room and pool was fantastic

a quick breakfast bar for on the go

the gym was clean with great equipment

pool was not usable due to covid restrictions, which was completely understandable

grounds, superb secluded swimming pool with a great pool man, nice breakfast, large spacious room and bathroom, clean and fresh throughout, complimentary cookies at

honestly, breakfast was

when we went to breakfast, each and every one

would only ask that the breakfast may be more choices due to my kids asking for waffles, beacon and pancakes

early check in, pet friendly, room size

pool was closed

room was directly across the hall from the laundry room and it was annoying listening to this, but it did stop late at night

loved everything about this hotel, extra clean, friendly staff, comfortable beds, outdoor pool

other then no indoor pool it was good

unfortunately did not get to use the pool because our group got back too late so i cannot

unplanned event occurred and hotel was able to allow me an early check in

i have not got a chance to visit the gym or the pool

soft beds and pool to entertain kids

i loved that our hotel had a fully equipped kitchen

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

stay, nice clean room, great air conditioning, awesome selection of breakfast items

was friendly pool was open all day they had a free breakfast which was nice the room was spacious and my kids

huge room, very good kitchen, laundry room nice breakfast

were extremely nice from check into to breakfast i really enjoyed my stay the rooms were very clean and well maintained

good gym, modern property, connected to an excellent restaurant bar.

us the worst room available next to the laundry, pool & gym

the bed and pillows are very confotable!, also they allow us to do a late check out, very kind!

hotel reach there no room they send us back to holiday inn it was the worst nightmare for me and kids 3 am we were still waiting for ö room to

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

laundry machines broken

early check in

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of shady looking people hanging around outside

extremely clean, pool, gym, very quiet at night

comfortable beds, delicious breakfast, sound proof walls, gym and pool where pretty cool too

breakfast was good not great

was lacking only because there was no restaurant open and the bar did not serve food either

only bad thing was the pool was ice cold

cheap on bus line decent breakfast indoor pool and gym

kids loved the pool we go mostly every weekend

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take a 1 minute drive down the road and we felt safe talking the walk

room smelled like a gym though

gym didnt have any water could have better machines they advertise continental breakfast and it was

would have been nice to have microwave in the room. wish pool was open a little later

gym was good but quite small

the pool made it feel like we were in a

the pool closes extremely early and the gym only has three machines, which is shocking for a hotel in this price range

location, service shuttle up to 5 miles, great staff.

gym and swimming pool are great to relax after full working day

very clean, nice pool and spa, large room.

the gym and swimming pool were also clean and well equipped

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and not just to enter the tub

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

clean, comfortable beds, big selection of free breakfast, and pool.

indoor pool, access to microwave 24/7, fridge in the room, very clean and hospitable

breakfast was amazing delicious and the workers were very kind and professional we loved everything

the pool and customer service that my kids received

breakfast during covid was an unexpected bonus, since many hotels are not doing this

the breakfast was good too

close to everything. clean. good breakfast.

not lots of tables for breakfast.

i like cleanliness and comfort of room, i like availability of breakfast. location off highway.

the breakfast was good. from 6 to 9 am. the staff was friendly.

in the kids room

the kids were the sweetest things and i felt awful that they were left in that situation

it’s not the ritz but for one night near my kids school it was fine

bedrooms are super clean. the floor of the pool area was very dirty.

pool could have been a tad warmer but that's a very minor gripe, we had a great time in the pool,

nice new gym

large hershey chocolate bar a little pricey!

kids really liked the swimming pool and the gym is next door with a window wall so i could watch the kids

guest laundry. kitchen in room. comfortable bed. great ac.

the breakfast was amazing, the pool was clean, the rooms were beautiful.

was great, coffee and breakfast available early in the morning, large fridge and nice kitchenette

from the front desk to the cleaning staff to the staff overseeing the breakfast

room was nicer than my apartment right off the interstate with a beautiful indoor pool and stores close by

pool was out of order

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area, all in all i'd stay there again when in the boston area

that was a pool but it was too small and was being used by some groups for swimming lessons for kids so was too crowded cramped for hotel guests to want to enter

i had to drag my 3 young kids out to a diner both mornings

checking in was a breeze & they also offer a full size bar with food

if tavern was open. pool. but covid stopped all that so it was great for the circumstances

plenty of free parking, adequate though limited breakfast, excellent complimentary coffee all day, and easy access

lots of parking

quick booking and check-in. great price. friendly and helpful staff. lots of parking.

clean, friendly staff, privacy, and breakfast

everything was great the food service the wrong very good quality this hotel pool

decent location, allowing dogs on the property, gym is well equipped

and the indoor pool was great

pool and the gym and breakfast

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

pool was small, limited dining options

value, beautiful building, nice pool and gym, fantastic bar

have liked a book of info in room, telling hot to use the tv, pool, gym and bar hours, where to find ice, restaurants and take out too, close by

fitness center and pool

bed was really confortable, the gym was not big but new and good enough

poor sound isolation - kids in a neighboring room loudly ran around till 11pm, we could not fall asleep early

love the addition of gym

comfortable rooms. nice bar and good clam chowder.

i really enjoyed the free breakfast too

we were able to talk with a manager while at the bar and had a great conversation and found out that they have their own car share driver that they

breakfast meal and selections

i also felt that the gym was a bit too small

it was nice to get a decent breakfast in a hotel, the first since pre-covid for me

cleanliness, nice staff, breakfast, gym, laundry facility

could not have breakfast because of early appointment at mass general, but it smelled great

the gym is very nice, they even provide free cold water and towels

the breakfast time excellent i loved thank you

however the gym had good modern

nice bar & restaurant on site

location, clean and welcoming, breakfast was good, plenty of chooses

the gym

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

nice and big gym

lobbi and gym

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very slippery

ate at the bar and the food was just ok

sat at the bar in the onsite restaurant and service was excellent

my room (222) was next to laundry and shook in afternoon due to that.

didn?t have laundry bag

people all very nice. hotel emplyee behind the bar was great

had a kitchen in room

the breakfast selection was very limited

nice kitchen set up. room had easy access to side door and car.

laundry should be free like other extended stay hotel. dishes should already be in the room.

i didn’t stay for breakfast but it looked good

hotel also has 24 hr room service

gym is a bit small but enough for basic training

no continental breakfast free

breakfast is overpriced , not big selection

the starbucks, restaurant & bar in lobby.

not providing daily room service, requested room service but still did not provide

that was a very setbacked for my kids and i had to go to somewhere with pool & paid

room was large and comfortable, gym was not bad for a hotel

also, there was a pile of dirty laundry and food right outside my window

pool & gym were open early. breakfast variety was great! bed was very comfy.

very clean and secluded. breakfast was amazing. pool exquisite!

food in the bar was not real good

gym looked great though the pool was closed for the winter

with the kitchen in the room, my wife felt like at home

loved the breakfast, pool, and the 2 bedroom suite!

the restaurant / bar staff was amazing.

very clean, friendly staff, free shuttle to/from cambridge

the late check out time and proximity to groceries/pharmacy/hospital/coffee was perfect for my family

restaurant and bar closed, gym tiny. little pricey without those options.

gym, no breakfast. room size to small

indoor pool, our room was very convenient to elevators and exits

clean, comfortable, quite, friendly staff fair breakfast, nice gym,

very new, modernized facility. spacious room, excellent gym. loved it. definitely will come back

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

more thought about it and give out more than a bagel with cream cheese, yogurt, juice, a granola bar and a fruit

pool

too much breakfast

no meat at breakfast buffet.

very clean, great breakfast.

they also have a nice complementary breakfast

pool and fitness center also excellent

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

kitchenware kind of weared off. pans with scratches etc. requested to change, no success.

the room kitchen was a nice touch

breakfast was great and super clean hotel

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

we really enjoyed the hotel bar and restaurant

easy check in/out and flexibility for early check in

even the bar there was wonderful

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

was super slippery and both my kids fell in the shower, it smelled like cigarette smoke, and i saw mold on the ceiling

it was clean and friendly staff. also allowed me to have a late check out due to my late flight.

pool wasn’t open lol

clean, comfy bed, great room quiet,decent breakfast

breakfast was good variety, was hot and delicious

provided in kitchen setup (dishes, pans, etc

convenient location. clean. decent. has a kitchenette with stove

house keeping thru my dirty laundry away cause i had it in a trash bag

the kitchen in the room was nice, but an oven would have been super helpful..

the room was spacious, had a mini kitchen, a fridge, and a tv

the continental breakfast was well served

great gym i loved it!

staff is very friendly, hot breakfast daily.

breakfast was very good

breakfast is ok.

my family and i found the breakfast was sufficient to start off the day

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

space, the bathroom, the location, the metro in front, the breakfast, mostly the egg and ham english muffin, the coffee

breakfast was nice and convenient. sofa bed was comfortable.

its by i hop and on site laundry mostly polite staff

no iron micro wave laundry bags

there are new washer and dryers on the premises and i didn’t mind washing my laundry and sheets and towels

they had a laundry facility on site

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

gym - people kept coming in to take water from fridge, post work out there was none left

the hotel was super clean except the pool being kind of cloudy

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

has shuttle bus to subway or airport), breakfast included

pet friendly with no pet fee

we could also use the laundry room, free of charge

gym

great help with shuttle-and directions!

nice gym

good location good gym

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

my kids loved the pool and spend more time there than doing anything else

comfortable, easy parking, good restaurants nearby.

have no fitness center in the in room book the old literature suggests you can get passes to the gym across the street but

rd to get to), wifi spotty, noisy

price was $300 less than downtown boston 3 star hotels. plenty of parking.

the pool needs to be bigger…they need to change the time on the pool

besides, the hotel offered a gym and a swimming pool that we did not try it

i liked the pool was open

besides, the hotel offered a gym and a swimming pool that we did not try it

of amenities - kitchen, pool, laundry for longer stays

add fruits to breakfast

think a burglar lives here - when i left the room to do laundry, i found someone else's room card key on top of the refrigerator

it had a mini kitchen and parkin nice customer service staff was great

the kitchenette

they were too busy trying to do laundry and other things

everything around the hotel closes at 10 and the pool was small

room service (though they do offer a to-go option from their bar/restaurant (-)but we endup not using it at all, they give you two option for breakfast, buffet or you can order room service, we entered the buffet but it was very limited one, just few main dishes (-)lack of room service (-)would love a jacuzzi in pool area. room service would be a treat also. (-)is no restaurant in the hotel and no room service that's a bummer (+)hotel is good for the value, however there isn't any room service, nor is the ice machine very accessible (-)accessibility to ice, room service, and a more equipped room.

and the wifi was great for work

the kids loved the pool and we had the area to ourselves

staff was a little rude, the restaurant lacked options for families/kids

the parking was limited

no breakfast served, but duncan was nearby. great to have covered parking free.

parking garage was nice as well as the location . great coffee and good price .

location and price were good. also free parking.

parking lot was a bit small but i think they had extra parking off to the side

including the breakfast the staff were great

the breakfast but understandable because of covid.

great breakfast very comfortable

there was not enough seating for breakfast.

excellent breakfast, nice and clean bedroom

pool hasn't been functional since covid-19 started

pool not open

dining pool breakfast in the morning. what negrita's, please?

our view was a nasty pool that was being worked on.

knew it was booked for a family of 4 ,2 kids 2 adults one gave us a handicap room no tub and they also did not tell me about a 100 security

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

no do it yourself laundry

ff and decay + soy milk), great gym, very quiet and restful night's sleep

i know that the reception told me where to refill water but i only remember in the gym

i had a problem with wifi

room service valet service breakfast menu

the pool was closed. very little staff but very accommodating

bar with bar menu very handy and spacious

the bar and restaurant

the pool was clean and quiet and the whole hotel and experience was the best

buffet area and bar are large

called ahead and asked for early check in

breakfast was better than expected

breakfast was timely and convenient, the options were very nice

family of four two adults and two kids

complimentary breakfast was not good. we didn’t go back

breakfast was perfect and good wifi

also the breakfast was pretty

loved the pool, breakfast, full size kitchen and partial living room in our suite

i like the shower in the bathroom it s so perfect for the kids

the wifi did not work.

the restaurant and bar onsite was unfortunately closed

my key card didn't work on the gym door twice

towel bar kept falling off the

very tired hotel requiring a lot of updating. no bar for a relaxing cold beer.

the room was quiet..clean..the pool area was clean nice pool

especially liked the coffee/tea bar opened in the evening

workout room is small, but nearby gym was easy to use

the staff is great , especially joe. the breakfast s also a nice bonus.

the breakfast was good and atmosphere was very pleasant

good location, good breakfast, good elevator, i recomend.

also the gym facility does not have enough equipment

and to my son medical appointment, to boston college, and nice restaurant + having a swimming pool

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

i loved the pool .

me over the breakfast i prepaid and was told i didn't also wasn't told where to find the pool the gym or anything

breakfast was outstanding with three staff members working and keeping the area clean and well

new and clean! had everything i needed. nicely equipped gym.

did not have breakfast

pool hours are too short.

the gym was freezing cold.

breakfast was great daniel and sharon were amazing with my kids

the pool area was clean and the gym

the staff were super friendly especially to my kids

would have liked to see more trach cans in the room, especially in the bathroom and kitchen area

they closed the gym, business center and breakfast area due to coronavirus, although they did have carry out

pool definitely and beds are so comfy

the restaurant and bar was excellent and great that it was in the hotel, had dinner and breakfast there and that was

all awesome place to bring kids, my children are 8 9 and 10 super kid friendly

also, we were hoping that the bar could have stayed open longer

amenities restaurant pool and the staff!

a comfortable room, fitness center, on-site kitchen, coffee and breakfast in the lobby, fast free wifi, et

huge room with full kitchen

kitchen and dishwasher was awesome.

price of parking

for a hotel in that location - clean, good gym, acceptable breakfast, comfortable room.

it was great having a full kitchen inside the room

spacious and kitchenette was good.

breakfast was very nice. room was nice...i will return.

pool may have been cleaned better, but the kids enjoyed it anyway

good location for uber trips into salem nice to have a suite and kitchen

pool was probably fine for kids but eh for adults… not warm enough for winter and dated feeling

the gym was a little underwhelming but it served its purpose for me and i was happy to use it

it was a beautiful place and the breakfast area was spacious.

i liked having a complimentary breakfast, gym and pool available.

kids

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

thete is an airport shuttle

bar and onsite restaurant was wonderful,staff exceptional from check in to departure,and the

the bar was unusually high-priced for a drink

we were given a complimentary breakfast which was lovely and the free shuttle to the airport was great

kept messing up my reservation dates, misleading with the room rates that i initially secured, no room service (i cleaned it myself), the hallway had an unpleasant odor near the elevator, and (+) but i did not like the room service, i was from sunday to thursday and in those days they never did room service, the role (-) apparently they only provide room service every third day during covid (-)room service has to be requested at the front desk, and it's never available

breakfast, service and clean room

breakfast was good

very clean, great breakfast, great pillows!

location, great breakfast

breakfast was great, with a variety of options daily

very expensive

late check out and my room to have a working tub

the rooftop bar and lounge was absolutely amazing

�Re

the staff were helpful and friendly and the free shuttle service was a huge plus.

the have a full kitchen and a division between living room and beds

nice gym, friendly staff and the hotel provided food to go for athletes running the boston marathon

room above me, the people were loud and kids running and noise like if they were moving furniture around

i liked having the living room/ kitchen with an second tv

variety of hearty & healthy from jars of over night oats (which i loved) to a taco bar, every kids favorite the waffle maker, eggs, potatoes,chicken sausage, yogurt and fresh juices and of

front desk staff and shuttle driver in the morning are all superb,every time i stay !!!

but my dad likes to work out in the mornings and the gym was closed our whole stay

the pool and gym were closed for cleaning and renovations.

i loved the gym!

need continent i also breakfast

room, location, shuttle, peice, stafff.

the rooms, gym and everywhere was super clean. they offer free coffee all day.

location, laundry facilities

late check out was huge for us since we didn't get in until midnight

went to sample breakfast after 0900 and the crowd had eaten most of the food items

its covid so we had breakfast in bags. the food was ok and it was enough.

breakfast had lots of options

were happy there was daily breakfast

the pool had kids screaming really loud and did not let us in the pool

we did not have breakfast.

comfortable living area with little kitchen for a nice 3 day stay

i wish the kitchen had a pair of scissors.

was super efficient and very very nice (what an asset for the hotel); the lady tending the bar was also super nice, and in general the staff was superb

were clean and a good location restaurant and bar downstairs full kitchen in the room all in all the fantastic

the breakfast has good variety