clean, quiet, professional; free and easy parking good pool

the kitchen was beautiful and the other amenities were top notch

breakfast, free parking, helpful staff, quiet,good price for the amenities provided, well-appointed

clean, friendly staff, good breakfast.

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

breakfast closes too early

breakfast was better than expected

family of four two adults and two kids

the free breakfast made up for it though

complimentary breakfast was not good. we didn’t go back

concert we went to, free snacks in a lounge down the hallway, clean and comfortable room, amazing breakfast (best i’ve ever seen)

no coin laundry facilities on site

the breakfast was good and atmosphere was very pleasant

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass windows), friendly

they also have a laundry onsite and they serve breakfast daily

clean, staff are nice, the car is protect with the underground parking

location and price were good. also free parking.

parking garage was nice as well as the location . great coffee and good price .

the parking was limited

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

knowledgeable staff, clean rooms with comfortable beds, great continental breakfast, and all this in a convenient location

kitchen accessible 24/7

the room was nice and quiet, many facilities ((even a small kitchen). good breakfast

staff was friendly. guest laundry.

comfortable bed, plenty of space in the room, good location, complimentary breakfast and coffee

location is a little out of boston. the pool closed early and the gym was small.

the restaurant could be better for kids .

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

the gym is 24 hours which is great

pool, staff were excellent

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

great gym and breakfast

and dinner from henrietta s table

quiet and relaxing , very nice gym

the location is great, the sunday brunch awsome. gym well equipped. mirror tv.... and keep going

protocols prevented any kind of room service

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

ance, italy), bar in the evening offers good food and drinks

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have been nice

breakfast buffet is nice. bar is nice. staff attentive and friendly.

there was no courtesy bar which is pretty standard in most hotels

good breakfast, there is a laundry room

the restaurant / bar staff was amazing.

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

very clean, friendly staff, free shuttle to/from cambridge

i wish we took advantage of the free shuttle

the gym is small, maybe relocate in a bigger space

good location good gym

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

gym was boring, like all other

nice gym

anything right inside the hotel from restaurants, to a pool/hot tub, to room service to the gym

but the excellent service, location, amenties such as the gym and shuttle, not to mention the amazing chocolate chip cookies each day, plus the excellent

more frequent service of shuttle bus.

liked that the facilities like the gym and pool were open, and its proximity to the charles river

nice pool and hot tub

there was a reasonably stocked gym

i found it complicated to get around on the gym floor

my grand kids (whom i came to visit) and i, did also enjoy eating at the bisuteki tokyo restaurant

office chair was worn out and was coming apart at the seems, and the only stationary bike in the gym had warped pedals which made it unserviceable

very comfortable big bed,smart tv, early check in and late check out.

no facilities for changing at the pool

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the lobby where people can sit and eat (plus the starbucks is open at 6:30am), and they also

good with some local restaurants and eating places open fairly late when i arrived, including the bar within the hotel

responsive front desk, brought up amenities and room service quickly

having a gym open 24/7 is a plus

breakfast is not consistance and they say they have gluten free options, but there is cross

grateful for the breakfast every morning we woke up early and everything was so well put out the juices were fresh

clean and neat good breakfast

gym,breakfest

modern, clean, has a gym, and great staff

bed was really confortable, the gym was not big but new and good enough

there is a bar and eating area that is indoor/outdoor that has a great crab cake and lobster roll

clean and gorgeous, the staff was so kind and friendly, the flat screen tv was awesome, and the gym and pool were also great

they also have a nice laundry room for guess

going through the kitchen to the bathroom felt a bit awkard.

the staff were super helpful, printed off train timetables explained the railway system and breakfast was smashing

i loved the breakfast options and kitchen area as well

and super accommodating staff, convenient to everything but quiet location, access to the kitchen, comfortable bed, clean shared bathrooms were always available

exceptional breakfast, including bagels, fruit, yoghurt, etc, on a thursday morning

they accommodated early check in, very much appreciated

easy check in/out and flexibility for early check in

we really enjoyed the hotel bar and restaurant

even the bar there was wonderful

good front desk for early check in, all staff are nice.

also they have coin operated laundry which is a massive plus when you're on long holidays

a bonus was the fully equipped kitchen and laundry, unfortunately we only stayed two nights so didn't really need to use them, but it would be

possibility of doing laundry on premises

the staff is so accommodating (need an early check in/late check out- sure

on the 3rd floor when kids weren't running and yelling or adults talking in the hall

the gym was tidy and

location, nice grounds, great gym and equipment

were great, rooms clean, staff friendly, security was everywhere, couldn't have felt safer, shuttle was great, restaurant on 2nd floor was reasonable and great food

pile of laundry and trash in the hallway when we arrived

gym facilities were excellent. great sauna and steam room, and indoor pool.

very clean, one of the most comfortable beds! very good breakfast.

breakfast and staff who staffed the breakfast refills

the kitchen has plates, pots, etc

nice gym

breakfast was great

is very expensive, the room, bar drinks and next door parking garage are all very pricey

the gym was well equipped

gym facilities, available 24 hours comfortable room appealing public space on ground

wifi not strong enough in my room.

the 24 hrs gym and the next-door supermarket was very convenient

beautiful hotel. staff excellent. only complaint bar wasn t open. breakfast was great

i'm looking forward to enjoying the pool and spa at my next visit

spacious clean and comfortable, laundry facility and swimming pool

ordered food at the bar, hamburger was dry

ian in the bar was hands down the best bartender i have had in years

still under some covid mandates during our trip so no sit down breakfast in the restaurant, but food to go was available

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

first day we didn't have wifi

fantastic for the purposes of my trip

location desk lighting restaurant prompt room service

located, huge room with kitchen, awesome pool and bar with outdoor terrace

the onsite laundry and gym were a great added feature

the breakfast has a lot of options and there's a gym to workout at

good amenities such as k-cup in small kitchen and laundry facilities on site

type room and sometimes i wish we could just get 2 queen beds, instead of having to make the kids sleep on a pullout sofa

gym could have had more equipment.

great bar and food too

and my kids immediately commented on how funny and personable the staff were

we met friends at the oyster bar in the hotel before saturdays show, outstanding

the breakfast and room service were top-notch

we enjoyed room service for dinner from the onsite restaurant

wifi is horrible, which nowadays is not acceptable

all good but wifi very slow. stayed at the the verb many times and this is typical.

early check in great breakfast. loved the record players.

no room service but light complimentary breakfast was nice and easy

the bar and breakfast area pleasant

loved the room and free breakfast.

good facilities (gym, laundry room) and the staff was super nice and helpful

i wish the kitchen would stay late at least with a reduced menu.

gym had good machines and volume control for the music that was played in the gym

very quiet, comfortable bed, and great kitchen

this is the cleanest hotel i have ever stayed in bar none. location, right next to subway.

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

super cozy atmosphere, truly delicious breakfast and very friendly staff

i guess room 208 is right above the kitchen - don't ever agree to take it

the sofa bed our kids slept on was very uncomfortable

the on site restaurant was amazing for late night bite to eat and breakfast

breakfast wasnt worth 18$

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

and friendly staff even friendly to kids

o racks of dumbbells, squat rack, lots of cardio machines etc)

for a hotel that big, it should have a bigger gym

staff, clean room fast and simple to use room service

there was no breakfast! no amenities! no room service, no housekeeping, none!

amazing room service

breakfast included was a great bonus

location, friendly, breakfast

breakfast

good location with comfortable clean room and good selection at breakfast

excellent: comfortable, great position, not noisy, good breakfast, professionalità, courtesy.

the fitness center including a lap pool was the nicest fitness center i have used during business travel

spa facilities not great

super comfortable room, big bed and bathroom, amazing à la carte breakfast

the pool was closed

the bar was tiny

loved that the bar area was updated

staff was friendly. the hotel was clean. pool was good. the view we had was wonderful.

gym was good

call was not answered when i called for room service dining

better free wifi

gym, room , location

the gym and pool were very nice.

great location, walking distance to fenway. comfortable beds. kids loved pool.

i wish we didn’t have to walk through the cardio room from the pool.

we loved absolutely everything! the pool service food market just everything

breakfast had few protein options

wish the breakfast had toast, but this is so minor

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

very clean, great breakfast, great pillows!

spa was terrific. room service very good. staff throughout the hotel were outstanding.

no pool? no gym?

also we used the spa services which were convenient

spa is good

the spa was incredible!

missed to have a small fridge at the room, specially handy when you travel with small kids

parking. early check in. great restaurant that was very close validated parking

they didn’t have the breakfast they said they did

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

free continental breakfast would’ve been nice.

location, fast lift, gym

special gift and breakfast for the marathon runners!

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

breakfast bar was great

gym equipment very basic

later, while at the hotel breakfast, dev came personally with the news of a room ready for us

lifeguard required just to play basketball since it is in the same room as the pool.

free parking and late check out

our stay was very pleasant, relaxing, and the staff especially those in the bar and dining area made us feel like family

perfect spot for a family, hotel has a game room and pool that is outstanding.

kids at the pool, the pool bar smelled bad-like someone dumped alcohol all over everything, the

the best hotel bed i've ever slept on), and the rooms where spacious enough for 2 adults and 2 kids to stay comfortably

the internet was horrible...we never could connect to wifi even after the it dept called us

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12:30 am

nice gym and beautiful pool if its open

breakfast was amazing. selection was great.

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

the breakfast was not good.

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable bed,

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

true to a four star hotel there is a well equipped gym and an indoor pool next to the gym

kids had a wonderful experience especially swimming

have gone out to eat instead had i known i had to get dressed and head to the lobby to get my breakfast

yard house restaurant inside the hotel building which was also convenient, especially for a quick breakfast before heading out

no complimentary wi-fi, laundry prices seemed exorbitant

beds, clean room, and great room service

advertise late checkout on weekends but they don't actually have late check out, no fitted sheet on bed, and

we enjoyed all aspects we loved the spa our room was great restaurants were nice

gym facilities are big enough for 30 people at the same time

location is fantastic being able to walk to all the shops also, they were able to provide a late check out

- great food in the hotel restaurants - the breakfast buff'e at art was amazing - comfortable

very clean the pool & gym r amazing because not alot of hotels pool are open right now

the pool was magnificently paired with the gym!

pool was great for the kids we were there for hours

excellent patio bar right on the river and above the marina

the bar closed too early, particularly on the weekend

we absolutely loved the pop-up christmas bar and the happy wine hour

the restaurant and bar were comfortable and the food was great

the kids really enjoyed the back elevator for access to the cambridge mall

gym is a little small

bit expensive hotel. wifi is good and fast, but had to pay some extra for that fast option.

fun for kids

no room service until 7:00.

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

the room service is great and fast

breakfast, but i still prefer the european mix of buffet and a la carte menu

a bit of long waiting time for the breakfast on weekends.

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever had

ce, in 4 breakfasts)

breakfast was pre-fab

location great breakfast, shuttle service good location & price

breakfast was great.

gym almost every machine was broken or out of use

kept my wife, 2 kids and myself awake all night

there could be more laundry facilities.

we were told room service was available until 0930pm but no menu as it was only available from tv

great location, nice toiletries and mini bar is reasonably priced

room service between 9pm and 7:30 am

the gym isn't very equipped with any thing for a real workout

wish the gym was a bit better equipped. that's it.

perfect location, very clean, delicious breakfast and everyone was nice and friendly

were great—at the front door, at reception and especially the man who was cleaning up after breakfast

i like the design especially the closet and kitchen

staff, room, breakfast, location

good breakfast. great room with kitchen & separate bedroom.

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

besides that: amazing location, great rooms, tvs with chromecast, fast wifi

- location - facilities - daily pass to equinox gym - room

restaurant was closed, no room service available.

burger from precinct bar was not that great.

room service was good, but was

room service was good and timely

excellent room service menu

lunch in the bar was great service and nice food

room service

key sign out to receive cleaning and more towels, room service didn t bring towels nor clean the room

upgraded wifi should be included.

gym is quite small, no spa

room service was great

television would not connect to the interval wifi so you could not stream entertainment options

the kids loved the pool and we had the area to ourselves

that i found out that they do have a pool and fitness center

the kids loved it

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

gym and pool facilities are nice

room service for dinner was quickly delivered and reasonably priced

perhaps room service? chilled water filter?

we had all the support we needed, the service was great, the room was spacious, and the room service was very good

ich i didn t take advantage of but was highly tempted)

boston common, a beautiful park, was just around the corner and the cheers bar very close

- we missed the first night because our flights were cancelled and the second night we arrived late to be caught up in the global it outage - and this is why we have rated this so highly = with

nice a lot of things to do gym, bathrooms are nice and the hotel itself had really good food around

gym was great, i walked to everything from the hotel

they were able to accommodate an early check in and late check out

early check in due to travelling overnight much appreciated

didn t collect my room service dishes when i asked, so they just sat there all night

our room had a great view of the park and the pool / gym were great

but if i'm to be nitpicky

no spa available

also, great gym with a beautiful pool that must have one of the most stunning views in boston

friendly staff - good location - nice pool

we would have had to pay for a late check out and the hotel was quite expensive anyway.

covid restrictions....no gym...no pool...no restaraunt...

nice bar and restarurant

i wish there was an indoor pool.

decent location, allowing dogs on the property, gym is well equipped

the pool and shower then comfortable bed the breakfast was the best

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

pool hours

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme

room service ok but not like sitting down at table

gym was decent too

$4 charge for room service

clean, room service is good, also flexible with early check in and check out, just be nice

well equipped gym room

no kitchen nor even a microwave in the communal area in the basement

booked this apartment believing it was a private space for one people with private access to a kitchen and bathroom, as stated in the listing

free guest laundry

guest laundry wasn't great but was allowed to use the industrial dryers which helped out

the hotel has free laundry facilities (byo detergent) and luggage storage which was really helpful

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

breakfast was great, but most of all the room was really comfortable

if you don’t have time for breakfast there’s a small kitchen in your suite that is fully equipped with everything you need to cook and store food

the facilities were complete and comfortable, such as the fitness area, the lounge, and the workspace with computers

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

location, bar area, room, bathroom, bed

the bar in the lobby is extremely welcoming after a long days work

no butter with muffins for room service

it was clean, spacious, and had a great gym!

room service is very expensive they add and extra delivery fee on top of 22% service fee and the

breakfast was not great. missing bread and some other things.

breakfast was very good

amazing breakfast

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

the staff was so friendly, breakfast was amazing, and the room was very clean

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

the breakfast was very good, the staff dining room, big and clean room, free parking, the gym.

the swimming pool was quite small and the bar prices quite steep.

we really enjoyed the bar and pool

salt water pool always gets the perfect 10

booked a big corner room with a view over the city, travelling with two kids

loved the amenities. the kids played in the pool and had a lot of fun.

great bar and restaurant

helpful staff accommodating request for early check in.

decorated for the holidays and the bar closed early

gym was small

the location pool and decor.

clean friendly staff fittness center pool

towels at pool ran out

did not like the breakfast selection.

no self laundry facilities

entered our room: no wifi, 1 robe inspite booking being for two and the blind pull literally fell down- felt like who

one bartender - regardless of their proficiency - cannot service the bar, the dining room and room service without someone receiving less than excellent service

easy, i used my walking maps, and it brought me on the other side of td garden, there is a boxing gym, named boxer

gym was pointless

had difficulties during check in

ooking took a payment but hotel had another information); mini bar was empty; room service food has bad taste; this hotel is 100% doesn t cost this

great hotel. looking forward to the return of the mini bar when checking in at midnight.

the bar was most of the time closed and there was no foodservice at our arrival available

the bar was not open

the gym is really small for a hotel is size.

the hotel guests are allowed access to the ymca gym, which offers a whole range of equipments and classes

breakfast room service, no menus in room or online was told go to lobby for menus

maybe a laundry would be good

we seen the same set of silverware on the floor from a guests room service order and it stayed on the floor in the hallway for a good full day and overnight

on the very first moment i had to call the hotel, i talked with the front desk to ask for an early check in they were very polite and helpful

online deceiving, strange room layout, had to ask for towels, no washcloths, nothing in kitchenette area, 5th pull out bed not made had to ask for sheets, shower difficult to figure out,

the kitchen was being remodeled and the breakfast was scarce

reservation included breakfast but was not offered due to service

breakfast was great

easy check in late check out super comfortable great location polite staff

i wasn't expecting early check in - but was able to

comfortable beds and little special touches like a dim focus light next to each bed and a foot bar in the shower for shaving your legs

no gym as depicted

very nice staff, clean room, gym