the pool and gym is great, food great, location super and staff very accomodating.

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks number of people and age too)

we paid for the breakfast for the family of four

convention for kids competition and noisy all day

the lake. gym had plenty of equipment. wish i had brought my swim suit

i loved the pool .

crying kids, unclean rooms, no amenities, staff far from helpful

on site restaurant and bar had excellent service and great food

extra amenities like free wifi multiple tv channels,free gym and swimming pool for that low price i couldn't believe

gym and pool we’re better than expected.

the bar and pool were open/especially for the price the staff was amazing

i liked the breakfast and the pool. the bed was also comfortable.

at the bar or tending to it

accessibility to pool and gym

too much breakfast

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

no bath robes, swimming pool water is a little murky.

wasn't room for trash there was only a small trash in the kitchen

the pool was clean and fitness center was nice

the pool was just right we had it to ourselves for a nice while

suite had 2 bedrooms with a kitchen

free shuttle

hotel with a spacious living unit that includes a bedroom, a living room and a kitchen

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

the lady serving the breakfast was very hospitable . front desk people were really helpful.

every thing from breakfast to the staff

i didn’t stay for breakfast but it looked good

room was big and having a kitchenette, fridge and microwave in the room was very helpful

not much in terms of breakfast

the breakfast was some granola bars and coffee. could be better

room service 24 hours

more options for room service for beverages and food options.

the pool is great so was the gym

there is a food tray with food and sensors that made me nervous with the kids

anyway :( we don't like those rooms because you hear everything next door, which we did -noisy kids early am, for

very clean. nice gym. very polite staff.

excellent food in a relaxed setting with well appointed bar and terrific service

need more laundry machines..

great room, wish i got to get in the pool

ate at the bar and the food was just ok

pool was too cold

pool water could be a bit warmer

and answered everything, including changing from a 2 queen room to a 1 king and having an early check in

the breakfast was awesome

we also liked the bar area altho the seat backs were not too comfortable

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

location and price were good. also free parking.

parking garage was nice as well as the location . great coffee and good price .

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

free parking, free simple breakfast, free wifi

also a restaurant/tavern connected to the hotel for easy quick bites to eat with a fully stocked bar if that is something you enjoy

the gym is also good enough for small exercise

nice breakfast. nice gym with free water bottles. nice pool.

the rooms were nice and the breakfast.

the gym is very nice, they even provide free cold water and towels

nice and big gym

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

the pool was very small.

the pool was too cold to swim in.

lobbi and gym

i also felt that the gym was a bit too small

cleanliness, nice staff, breakfast, gym, laundry facility

could not have breakfast because of early appointment at mass general, but it smelled great

it has a guest laundry which we used. staff very helpful.

cleanliness, nice staff, breakfast, gym, laundry facility

my kids enjoyed the pool the whole weekend

laundry room smelled horrible

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also, it would be nice to have a limited menu for room service

room was large and comfortable, gym was not bad for a hotel

gym 24/7

family of four two adults and two kids

the breakfast was very good, with so many different options every day

the room, beds, breakfast, and lobby were excellent.

called ahead and asked for early check in

loved the pool, breakfast, full size kitchen and partial living room in our suite

stayed with 4 kids and myself

kitchen, apartment like setup and proximity to bus stop, grocery shops

clean, quiet, professional; free and easy parking good pool

kitchen was spotless, even the dishes glasses silverware sparkled

pool was small, limited dining options

bar and lounge area is comfortable and loved the salt water pool

the pool was excellent and the beds incredibly comfortable

was a little disappointed that the pool wasn’t heated and that i had to pay extra for parking but it didn’t stop us from having a

the gym and pool

gym, no breakfast. room size to small

staff was friendly and free shuttle service made life easier

the gym is small, maybe relocate in a bigger space

the restaurant / bar staff was amazing.

shuttle should be available additional hours

kids cried

room was extremely noisy as it was adjacent to the gym

ordered room service

i like the fridge in the room, big bathrooms, and availability of room service

waited two hours for order for room service

breakfast buffet is nice. bar is nice. staff attentive and friendly.

they don t have a room service every day, just every three days, i stay for four days and nobody clean my room on the

good breakfast, there is a laundry room

have to pay extra for breakfast but it is worth it, very good european style

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have been nice

breakfast was something to look forward to.my

great breakfast

breakfast was okay

room, i enjoyed the fact that it had a comfortable desk, good wifi, spacious bathroom and a mini kitchen with microwave and small refrigerator

cleaned up breakfast before it was time.

the staff were really helpful, well maintained, good breakfast, nice view, and kids friendly.

hotel was so nice it’s has beautiful art work and has a nice park across the street for kids or to walk around

no coin laundry facilities on site

the room was a good size with very comfy beds and it was very clean, a great patio with outdoor bar and very nice live music with a violin and guitar that was perfect

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all useful during my long stay

great room. nice outdoor play facilities for kids. very new and clean.

the hotel offered free breakfast, pool, fitness center, modern room design, very friendly staff, clean rooms

stay was nice. great for people with kids and pets. spacious, pet friendly.

we liked the sitting area, closet space, kitchen, ample parking and comfortable bed

the gym was great! pool was the perfect size for kids.

breakfast, the gym, the pool, the size of the rooms and the comfort

late check out accommodated, too

breakfast and location was wonderful.

everything was clean, rooms and interior are new, with new appliances, a small kitchenette with electric stove, microwave and refrigerator is a great plus

breakfast, the gym, the pool, the size of the rooms and the comfort

they were nice about late check out

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

and dinner from henrietta s table

protocols prevented any kind of room service

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

was great, coffee and breakfast available early in the morning, large fridge and nice

nbd though, loved the gym

everything was good! my kids had fun at the pool.

from the front desk to the cleaning staff to the staff overseeing the breakfast

t go wrong with a kitchenette

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and making breakfast for other guests- a bit frustrating as it was not easy to find

checking in was a breeze & they also offer a full size bar with food

i arrived for an early check in with my dog, room was not yet available

i had to drag my 3 young kids out to a diner both mornings

great bar and food was great for quick purchase items

the restaurant and bar was unexpectedly quite good

they accommodated early check in, very much appreciated

we really enjoyed the hotel bar and restaurant

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

good front desk for early check in, all staff are nice.

but the excellent service, location, amenties such as the gym and shuttle, not to mention the amazing chocolate chip cookies each day, plus the excellent

wifi was rather slow

no room service or continental breakfast other than that it was perfect

liked that the facilities like the gym and pool were open, and its proximity to the charles river

business school where i was spending some time immediately after i also really appreciated the gym

pool had to be closed and cleaned because a kid threw up in it

pool, fitness center, business area + printer, seating area in the lobby

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

that the pool wasn’t open but that is due to covid.

responsive front desk, brought up amenities and room service quickly

great breakfast, gym and staff

office chair was worn out and was coming apart at the seems, and the only stationary bike in the gym had warped pedals which made it unserviceable

there was a laundry room and a fitness center

there was a reasonably stocked gym

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

and access to microwave and other small appliances, really comfy bed and en suite shower bath, laundry access, sitting around dining table meeting people

kitchen/breakfast was very nice

really nice to have access to the kitchen after a long day of sight seeing to make a cup of tea

going through the kitchen to the bathroom felt a bit awkard.

i could also do laundry for free next to the dining room

were a lot of unexpected perks… breakfast is mostly pastry based but is very (very) good

the gym was fantastic, staff was friendly and room was close to the lobby for convenience.

gym had complimentary protein bars

amenities, gym, breakfast

clean and neat good breakfast

the pool was was to small.

the kitchen has plates, pots, etc

breakfast was good and area kept very clean

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well stocked

the fitness room was decent for a hotel gym

ask for would be additional towels, an ironing board in the room (instead of having to use the laundry room) and a full-length mirror

traveling with kids can and there limited choices for rooms if you want to be together or on same floor

was awesome, she has been working there a long time, very friendly, helpful and accommodated an early check in which was very much appreciated

the staff is so accommodating (need an early check in/late check out- sure

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities all clean and modern, plus patios and porches in green, tree-lined residential

the gym was tidy and

gym facilities were excellent. great sauna and steam room, and indoor pool.

and also there are shuttle bus for every 20 minutes

a real wow factor for kids

impressive gym- large with tons of equipment options

heated pool. friendly staff

spacious clean and comfortable, laundry facility and swimming pool

it would have been nice to have a small coffee bar downstairs with fresh creamer

the gym and pool were quite small.

the staff were kind and helpful. the pool was nice.

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

is very expensive, the room, bar drinks and next door parking garage are all very pricey

quite nice to have a very good breakfast with wide variety of food options (for american hotels) (+)staff, offered us late check out and complimentary breakfast (-)the breakfast was okay but could ve been better (-)the price of breakfast (+)were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good (+)i did not have breakfast there (+)great location for fenway, very walkable and safe. awesome breakfast and friendly staff. (-)the breakfast wasn t amazing, and unnecessarily complicated. (+)excellent location. great breakfast. friendly helpful staff.

wish there was room service

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

did not have time for breakfast

first day we didn't have wifi

about it was the food from the associated restaurant i had four meals, three of them were through room service

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

room service was mediocre

everything! i love the full kitchen. and the bed was really comfortable.

no waffles, but the kids will get over it

oh and an amazing breakfast to top it off

clean and newly furnished - great kitchen with stove, microwave, fridge and dishwasher - good gym and indoor swimming pool - nice bar at the top of the hotel with a view - tv with netflix, hbo,

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything you need

loved the in room record players, robes, tea and water and free wifi

wifi is horrible, which nowadays is not acceptable

our heated swimming pool visits in our zebra rock star dressing gowns, easy access to restaurant bar and cofee machine

the breakfast is limited but good.the wifi needs improving.

the overall atmosphere and adjoining restaurant with room service options

the walls were thin but to be expected with an older building the kids in the next room were extremely loud and very disturbing

have to pay extra for wifi and the daily rate for valet parking

size of my room. gym. front staffs.

gym could have had more equipment.

room that i've ever stayed at that had a soap dispenser in the bathroom instead of a prepackaged bar of soap, which i found very useful and convenient

big room clean good breakfast just felt so comfortable during stay room was modern, bath was good easy parking without

very good food, especially for kids.

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

the room had a pull out bed, so we could comfortably sleep all six of us(four kids ages 9-13) in one room

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

the kitchen was beautiful and it was a very comfortable setting

was super busy and packed but had good coffee and yogurt and good value for families with kids

had $25 credit per night to use at the bar and the guy who was during checking in didn't tell us, the next day we found out

breakfast times end to early, especially on weekends

laundry room was convenient

no swimming pool or gym onsite (free access to nearby gym was offered though)

great breakfast w best scones i've ever eaten

i guess room 208 is right above the kitchen - don't ever agree to take it

very quiet, comfortable bed, and great kitchen

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

felt very welcome, from the doorman to the front desk & breakfast people

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

gym could be better equipped

great gym and location! the t stop is in front of the door!

room service was decent and sheet were always clean

for a hotel that big, it should have a bigger gym

room service is good

easy walk to fenway, very safe and secure entrance, great coffee and breakfast for the morning

breakfast included was a great bonus

breakfast

amplified continental breakfast offered provides opportunities for conversing with other guests in an informal setting

location, friendly, breakfast

laundry room access is definitely a plus when travelling with kids however the fact that the staff

having a free laundry room in the hotel made things much easier

the treadmill in the gym didn’t have a safety clip

free room upgrade while checking in without request. good coffee. good options for breakfast

nice room and very clean buildind, also free laundry available

breakfast and range of food was great

super comfortable room, big bed and bathroom, amazing à la carte breakfast

the spa was heavenly.

they made us feel so special (especially the kids) with extra amenities and treatment

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the breakfast was amazing and you have a lot of options which we found not to be usual in hotels in the

the desk, whose name i can't recall, called a couple of places for us to check on whether their kitchens were still open while we took care of getting situated

wish the breakfast had toast, but this is so minor

hotel tried very hard to let customers have a nice breakfast during this time

location, great breakfast

the wifi work well

the pool was awesome and that was the best temp in a hot tub i've felt in a long time

the bar tenders seemed very overwhelmed

the kids got cold fast and could not really enjoy the pool

-like the gym, it is spacious and has all the equipment needed for a work out

key card didn’t work for the gym , the microwave is down stairs right when you check in at front

pool and basketball facilities

also, we were hoping that the bar could have stayed open longer

room was super clean and staff very friendly. the bar was really cozy and nice

i liked the pool and recreation area great for kids

new gym facilities also exceeded expectations, not a lot of hotels have a gym with this much equipment

i loved the fact that an early check in was fine

the gym and pool were very nice.

the breakfast buffet was wonderful and the dining room staff were all so incredibly friendly!

the kids really liked the pool at the end of the day

clean and modern. nice bed. cookies. late check out.

i wish the bar was open later.

room and pool was fantastic

everything is clean and the pool is finally open again

the snack shack was wonderful but we found out too late that it was mini bar prices!!

gym almost every machine was broken or out of use

gym

comfy beds, spacious room, had everything we needed, free laundry was a bonus

fees and the stress of downtown driving by taking the subway from the assembly t station instead--kids ride free

breakfast restrictions due to covid-19 but what was offered was what kids get a summer camp

gym equipment very basic

breakfast was very good, with a nice selection

great full breakfast, good privacy and thick walls

special gift and breakfast for the marathon runners!

bed was uncomfortable, and gym was pretty small

it would also have been nice if a breakfast was included in the price

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

location was great- within walking distant to many boston restaurants, grocery, playground for kids

free breakfast and then snacks and other meals for purchase

staff was excellent including the sweet waitresses that served breakfast.

spa is very expensive but good.

the spa was incredible!

gym super nice

no pool? no gym?

spa was busy with outside guests which didn’t give me the time to have massage sections

everything. free garage parking, breakfast, very clean and extremely polite personal.

breakfast was amazing. selection was great.

the breakfast was not good.

hotels are generally reliable to be clean and have a decent breakfast and a comfortable bed

this hotel offered a free breakfast w/a variety of hot/cold options

very clean and comfortable, with a pool on the roof to get relaxed

the restaurant/ bar downstairs was fantastic

very clean and comfortable, staff was very accommodating with early check in and late check out

password so it s ridiculously dead slow) no late check out

to get information on room service menus as well as additional items for a birthday surprise took over a month

great location . love the sports bar . great rooms and very clean.

also, having the fitness gym over looking at the pool was very uncomfortable, especially for fat guy like myself

room service was excellent and quick.

kids had a blast in the pool and hot tub

laundry was very starchy and was unable to use the washes in the shower due to the caps being

cleanliness and customer service and location. nice early check in with late check out is great.

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

new and clean, nice pool for the kids

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

everything around the hotel closes at 10 and the pool was small

kids were running around, things are going slow, everything was a mess

very expensive parking and room service charges.

corner room with connecting doors to another room where there were loud kids, so you can hear everything

were some unsupervised kids that had rooms adjacent to our room and they were playing soccer at 10:30pm in the hallway

pricing for room service and the $10 charge added to have them bring it up.

very clean the pool & gym r amazing because not alot of hotels pool are open right now

good selection of food at restaurants close to a mall if you like shopping late check out to allow enough time to pack and eat before traveling home

early check in and late check out were so very appreciated. the staff took great care of us.

breakfast was amazing. and didn’t take too long to arrive. kids menu was especially good.

was great, room was very clean and reception allowed a very early check in without charging any additional fees

breakfast was nice and convenient. sofa bed was comfortable.

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

the location was great as we have family a suburb away. the breakfast was really good.

the facilities were complete and comfortable, such as the fitness area, the lounge, and the workspace with computers

breakfast was great, but most of all the room was really comfortable

breakfast was very good

great gym i loved it!

breakfast is ok.

staff is very friendly, hot breakfast daily.

breakfast was not great. missing bread and some other things.

nice hotel they have a gym-mat in the room so you can do a bit of work out or exercises in the room excellent

the bar closed too early, particularly on the weekend

drive to key places in boston/cambridge - very quiet/great view - modern design in rooms - great gym/ in room yoga mat - received a nice gift for special occasion ( it was very pleasant) -

i liked that the gym was on the top floor (light) and 24 hour accessible

bonus was the pop-up holiday bar while we were there

really nice breakfast buffet, modern and clean decor, gym

was easy to get to, clean, pretty, decent pool area for the kids, and the staff was very friendly

that there was a 24 hour gym

the pool was smaller than what i thought, and there was no staff at the bar in the afternoon.

the swimming pool was quite small and the bar prices quite steep.

the gym facilities were exceptional. the staff is very attentive and helpful.

breakfast in the oak room was great - best pancakes ever!

too crowded bar, $25fee everyday for water& wifi?

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet in the morning until 10

great location, old world charm, impressive lobby. good gym.

location, kitchen, and laundry on site

close to many places, within 5 minutes. great price. clean. quiet. had kitchenette.

the breakfast was simple yet very

breakfast offerings are fairly limited.

having fridge and kitchen. location was central to where i wanted to be.

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv,

perfect location, very clean, delicious breakfast and everyone was nice and friendly

i like the design especially the closet and kitchen

were great—at the front door, at reception and especially the man who was cleaning up after breakfast

the breakfast is also something i will miss

breakfast, but i still prefer the european mix of buffet and a la carte menu

location. doormen. butler service. room. housekeeping. room service.

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

breakfast was pre-fab

excellent service and wonderful breakfast .