staff is amazing ! room was very clean. the pool was great after a long day of site seeing !

with migrants with lots of young kids in the hallways with room doors open and tons of trash outside the room doors

no laundry bag

due to covid safety the gym, and pool were closed which would have been nice to know before booking a reservation that was

staff was very accommodating and generous with a late check out

breakfast was great daniel and sharon were amazing with my kids

helpful personell, laundry for guests, pool inside hotel

we loved the free breakfast and parking.

the pool the kids loved and my husband and i love the jacuzzi

went above and beyond to accommodate us with an early check in after a very long two days of travel

great staff and location also the outlet in kitchen was

she was able to get me early check-in and late check out, which was a big help

clean and roomy! i usually book just to take the kids swimming for the nite

the breakfast was great

good breakfast, good room, friendly staff

were kids running through the halls in the evening when we were trying to sleep they were carrying on

my kids loved the pool

breakfast, service, pool, staff, cleanliness

well kept. good breakfast.

clean great breakfast nice pool

clean rooms lots of space and storage, full kitchen, fridge, micro, bathroom is modern and spacious

better breakfast

was very helpful, breakfast left a little to be desired as it was just premade muffins and granola bars

pointing in the wrong direction, breakfast is literally just granola bars and oatmeal packets, no laundry service or room

i could see a laundry aide across the hall

the room was great. everything was clean. my kids loved the pool.

when we went to go in the pool there were a ton of out of control kids in there ,hardly the romantic getaway

everything was closed due to covid room service and the pool would of been perfect

spacious / pool /fitness room /starbucks/ outside patio with fireplace / easy to find!

i could not take the breakfast to my room but i can have room service and pay

pool/gym offsite

the breakfast used to be much better and there s no longer room service also the restaurant opens at 5 only until 10

i really enjoyed the free breakfast too

didn't like that it did not have a pool

they had a pool but it was actually at the sports club across the street & was no longer available

breakfast was great

they accommodated my early check in and the asst gen manager was beyond accommodating

the hot breakfast buffet in the mornings is a great addition, & really liked that they serve it until 9am

wifi worked well

room and having the kitchen were helpful for having our dog with us

kindly by all of the staff, food was great, and we really enjoyed that we were able to do our laundry at the hotel

the room was so spacious and having the kitchen was a great bonus

small gym facilities

having a kitchen and sitting area was a bonus

loved that it offered a laundry room with multiple washers and dryers

room was nice and cozy and not too far from the nice indoor pool

pool under constructiin. no gym

the pool and laundry could have been cleaner also no extra blankets

i wish they had a laundry room and breakfast

let us get a late check out due to needing to get some work done using the internet

plenty of parking

easy parking

was amazingly comfy and the kitchen was a pleasant surprise

i enjoyed the fact that there was free wifi and parking.

was clean and kitchenette area was very helpful

convenient location. clean. decent. has a kitchenette with stove

i love that they have a gym, a laundry room and it’s close to my job

for your money even has a stove, oven, large fridge and freezer with a sink so basically a whole kitchen in your hotel room n the room was very clean

the kitchen in the room was nice, but an oven would have been super helpful..

house keeping thru my dirty laundry away cause i had it in a trash bag

we had an early check in and late check out without any problems

nice breakfast

loved the location, clean rooms, hot breakfast, and the pool.

we also had some grab and go bags for the kids on the go( muffin and yogurt) recommended definitely

no working laundry. no shuttle to airport!

beautiful landscaping, small laundry

i didn't use the laundry room

everything was clean, great breakfast, and super friendly staff

a gym, pool, patio with a fire pit

we used the laundry ($2 for laundry and $2 for dryer) and we were really satisfied

wish there was an indoor poolud83dude01

pool did not feel like it was heated

pool was not open, but not a show stopper some fixings in the room a little old, dated or lose

the pool is closed.

great view of the pool area too (it was closed but still nice)

no kettle in room wifi did not reach to room

the staff the open bar and the cleaning staff in the morning were all polite.

lots of parking

damp and stained carpets, some kind of splatter on outside of room door, no info provided for wifi, foul smell without a/c running, and the breakfast and juice were foul tasting

pool bar views

place and location easy to walk to all attractions and restaurants staff was great breakfast was amazing even our dog was well taken care of her own bed and

breakfast was amazing

very clean, great location, felt safe at all times, fantastic breakfast

told us where to get some lunch and start our day of e woman that's runs the breakfast bar is

comfortable beds, air conditioning was terrific (it was quite hot outside), came with a small kitchenette

the complimentary breakfast, snacks, and beverages were plentiful with high quality options

the staff were amazing and the complementary breakfast was a lovely treat and even the double room was huge

touches + super clean + fresh baked cookies every day + very much in the details + delicious breakfast + right in the city center + just the most wonderful interior design + a hotel with a

a couple small things: coffee in the machine at breakfast was cold, and my room did not have an ironing board

hotel is beautiful and the breakfast and snacks especially the cookies were wonderful

parents were not looking after their kids

room very comfortable, car parking and breakfasts great.

the staff was really friendly, and they gave us a late check out

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told there was no room available and to try and find a different

breakfast was ok, but the place was swarming with school kids this morning

our room smelled sour when we arrived, like forgotten laundry

great breakfast, convenient location.

bathroom was nice - modern and large (important for us - 2 kids, 2 adults)

clean, great gym, great location, big breakfast room with booths that had their own individual tvs

beautiful pool and gym area

the roof top bar has a great vibe

i really appreciated that they were able to text me when my room was ready so i could have an early check in

nice rooftop bar and restaurant

excellent except for lack of parking and late room service

i wish it didn't rain ,,, so we could experience the roof top bar area. :)

the breakfast boxes were really good as well, they were delivered to our room every morning

wifi worked well while we were there

the robes were plush and there was a complimentary breakfast

this was a nice extra for us since we didn't have time to buy breakfast once we departed in the morning

the breakfast basket delivered to our room was lovely.

we also requested early check in and that worked out as well

the stories of hauntings added a layer of fun for the kids, and the hotel definitely has a unique and cool vibe, especially the downstairs meeting rooms

bartender and bar were fun way to end evening

quesadilla from the bar was delicious and lobster/creamy pasta dinner was fabulous

heart of salem with all of the old world charm you would expect and a fantastic restaurant and bar

snack machines are available but you can only get a soda when the bar is open

the indoor pool

the kids loved that

my kids loved the pool and lobby snacks/water

the kids loved that

loved the laid-back feel where kids could be kids and not have staff complaining, it

spa area & pool & gym excellent

convenient hot tub pool and gym

uncomfortable daytime receptionist and the kids side of family room had no tv.

quiet, clean, good gym

the room was very large and spacious. it had good amenities such as a kitchen sink and table.

nice design, mini kitchen area and dining table were super convenient

the rooms are spacious clean and have a small table and kitchen area

the rooms were decorated so cute and everything you needed in the kitchen was there to make our short stay even more

the sushi bar and the bar in the lobby. i did not llike the treatment.

the bar was unusually high-priced for a drink

the gym and pool are small but useable, and the lobby area is set up well for business travel with

shuttle drivers coming and going were helpful and friendly

no mini bar in room

the jacuzzi & pool were great as well, & the king size bed was so comfortable & the pillows

the pool and fitness center and times open were wonderful

site bar prices were extremely high

the bar was also a great place to watch the baseball game

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and not just to enter the tub

shuttle is very convenient. driver complained whole ride though.

had no cell service and their wifi was down the whole time i was there until it was checkout time

also the variety of the menu for room service shoulda been a little bigger

was not impressed with the room service i ordered at 9:20 didn t get my food until 11 it was cold and then they forgot half

pool was great but no hot tub was lousy. i would've liked that after a long cold day

breakfast was also good

not lots of tables for breakfast.

breakfast

the breakfast was good. from 6 to 9 am. the staff was friendly.

the breakfast was good too

hotel, pretty modern, nice, clean room, lobby, elevators, breakfast room

good choices at breakfast for gf diet (several kinds of fruit, yogurt, nuts, eggs); hot and cold buffet

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk, shuttle not running because no driver, exhaust fan in bathroom not working…not

plenty of parking space. nice laundry room.

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

clean comfy gym was gym room was sweet

nice gym and

my family enjoyed the variety of breakfast foods and the coffee was awesome

staff was amazing breakfast was great pool and the manger was great we'll be going back in 2

very spacious rooms and good gym. breakfast was ok as well.

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being done 24 hours a day you can hear it all night long in your room the staff is not

laundry machines broken

asked for early check in and didn’t get it when i arrived

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom was pealing, just looked unkept

would be nice if the shuttle bus could take you to the train station (obviously with a schedule), not only to the

i did not see any signs for directions to the gym

free airport shuttle. very clean. friendly staff

great breakfast food and drink items

very clean and comfortable. well equipped gym. close to the airport.

they have great connected bar and grill restaurant

excellent bed and excellent room and breakfast

us the worst room available next to the laundry, pool & gym

good gym, modern property, connected to an excellent restaurant bar.

the pancake machine was broken, and our kids had to be on a different floor

no wifi at the time i was there. and no coffee

shuttle nice room great price for proximity to airport

asked multiple times for room service and got it on last day of a week

the wifi wasn't working

soon as i collected my baggage i called the front desk and they sent the shuttle to pick me up

breakfast was full of wonderful choices, all hot and fresh

stay, nice clean room, great air conditioning, awesome selection of breakfast items

i typically avoid them because of the kitchen and cooking fumes

pool, hot tub, shuttle, breakfast, very clean

only thing pool wasn't open because of covid but other then that it was great, but we will be back cuz ina

free local shuttle was great

the room is clean with a good smell, a good size bathroom. the breakfast is great.

has advertised shuttle services, but upon asking staff at check-in we were informed they no longer offer them

soft beds and pool to entertain kids

shuttle bus driver wasn't very helpful, he just sat their. no personality.

location, cost, and kitchen

communication , central location, comfortable with full kitchen and extra hot water

convenient to restaurants, great kitchen facilities. very nice overall.

outside of town so not super crazy at night, spacious and clean room, kitchen area great for quick

no kitchen towel.

the gym was well equipped and clean and the pool was great for the kids

the hotel pool and gym were handy and most times had the pool to myself

gym room temperature was set way too high, maybe staff try to prevent us for use it

at this hotel night before we flew out our stay was very nice comfortable breakfast was wonderful but above all our check in was awesome they informed us we could leave our

access to the blue line for the airport, but the hotel was also very prompt with shuttle van

it was clean. they were able to accommodate early check in. delicious restaurant located inside.

it also has a self-operated laundry room which is handy for washing your clothes

communication between checking in staff we arrived on wednesday asked about late check out that could be arranged for friday due to having a later flight asked if there was a

hospitality cleanliness pool breakfast

loved the pool and location

werent able to use the pool & that's all my kids wanted to do was swim

the pool

and the pool was closed

joe on the bar was lovely and working extra hard as he was doubling up as the chef for the evening

my family and i were trying to get comfortable when one of my kids moved a chair and we saw a dirty underwear behind the chair

to airport with shuttle every 30 minutes, onsite airport parking, onsite fast ev charging

my kids enjoyed the pool

got early to the hotel

delicious breakfast

liked the availability of free parking, the fitness center, the guest laundry, and the free shuttle to logan

location close to the airport with free shuttle service

the shuttle driver was so nice & he made sure we got away from the airport with ease & were on time for

location from airport and also easy direct access to downtown too multiple facilities - pool, fitness center, luggage

bar service was poor, sat there for 10 minutes while the bartender chatted with the one guy sitting

the breakfast was delicious with plenty of options to choose from

there was even an indoor swimming pool, free breakfast, and free on-site parking

the location for me new hotel liked gym laundry breakfast was good also

good breakfast with crisp bacon

i loved the gym, where i worked out twice during my stay

modern, spacious suites, reliable shuttle, good hot breakfast, proximity to public transportation

very happy with everything the hotel had to offer plus a bonus hooked to score board sports bar and grille

the gym facilities were well kept, clean, and exactly what i needed for my trip.

no pool or gym access due to the pandemic, which was out of their hands!

pool is open by reservation and there doing everything possible to ensure a clean and safe

a sports bar and not really good with kids

since we couldn't get in our car to drive or get our kids' car seats out, we missed thanksgiving with our family

the staff offered use of a pool across the street, but bringing 3 wet kids across the street in the freezing cold wasn't appealing

breakfast ( loved ? the croissants) room

suite was amazing like a small apartment, the kitchen was full of crockery and cutlery a dishwasher and a large fridge freezer

that booking the property so be prepared to take taxi and uber’s especially if you have young kids

we did not have breakfast.

hotel was clean breakfast was perfectly acceptable common areas were nice gym was again, perfectly acceptable for a hotel

the free parking and free breakfast made our stay affordable

good breakfast, nice swimming pool for kids, very friendly staff

the staff was exceptional. extra kuddos to kelsie. breakfast was always ready and plentiful.

i wish the kitchen had a pair of scissors.

comfortable living area with little kitchen for a nice 3 day stay

breakfast buffet was also great - lots of variety & all quite tasty

food,kitchen inside room

kitchenette was great and there was plenty of room to sit and chat with the friends we were

shuttle was perfection

free breakfast

early check in helped and the warm beautiful indoor pool!

the breakfast buffet has a great selection, and the dinner in the bar was fabulous, too

i also appreciated the microwave and fridge in the room and airport shuttle

the pool and shower then comfortable bed the breakfast was the best

breakfast, location just steps away from a number of bus line stops, a swimming pool, and gym

the kids loved the pool, breakfast was phenomenal by far the best hotel breakfast i’ve ever had

i liked my room, 24 hour gym access, location was good

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good money in boston

big quiet rooms, good well equipped (for a hotel) gym, small pool but looked good, staff excellent

early check in

hotel with all facilities necessary including a self-service laundry

shuttle was wonderful, punctual, and safe

there was an airport shuttle which was very helpful

the shuttle service to the airport was very reliable

i also used the gym and laundry services which were very convenient

there is also a laundry room and free coffee and tea

friendly staff shuttle to airport, and convenient

good gym, decent breakfast including waffles, comfortable beds and a good sized room, and a convenient

staff is excellent, like the daily breakfast.

breakfast was not great. missing bread and some other things.

breakfast was very good

gym n breakfast rooms were great

clean comfortable room. good breakfast . fast check-in and check-out

breakfast was great, but most of all the room was really comfortable

the location was great as we have family a suburb away. the breakfast was really good.

very clean, comfortable room with a nice kitchenette. i would be happy to stay here again!

i didnotget a chance to have breakfast

the laundry facilities were very useful

really enjoyed our stay especially the kids because they have an indoor pool

really nice breakfast buffet, modern and clean decor, gym

pool is small but really most people don’t come to the boston area to hang out in the hotel pool

the hotel was super clean except the pool being kind of cloudy

checking into the front desk was very easy also i requested an early check in and they didn’t hesitate to help me out

this hotel has beautifully clean rooms, a great gym, comfortably warm indoor pool, a restaurant and bar down by the lobby, and a nice selection of

they let us have a late check out and that was super appreciated after our long trip as we got to sleep in

the bar staff was very friendly everyone was very informative and attentive.

low water pressure. no netflix! no room service. expensive food and drinks.

coffee maker in our room was on the fritz, but not a problem since there was a free coffee bar in the lobby

quick drive from logan and hotel provides a shuttle

the fitness room and pool were very clean, and free airport shuttle was so accommodating

restarant and bar were open and staff was friendly.

the pool was small.

the room was spacious, the bathroom was really big and nice, and there is also kitchen in the room

staff was a little rude, the restaurant lacked options for families/kids

and the wifi was great for work

the coffee bar on floor 2, there is a coffee machine, assorted milks, microwave, fruit, water and ice this

the hotels sits opposite a retail park with a bowling facility which is nice however no kids after 7pm

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their sweaters

great breakfast! close to wonderful shopping and restaurants.

bed was great! we loved having the shuttle take us to the train station.

you can purchase laundry soap at the lobby

the gym is also small and don't have enough facilities

they had a free laundry machine and dryer

wish the bar and restaurant were open but understand current pandemic issues.

still under renovation due to which you cannot utilize the gym

pool wasn’t open but we were happy to have been given passes to lifetime gym

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

marijuana smell seemed to be coming through the vents and it continued through the night and with kids in the room we had to complain

the cost of laundry in the room rate would be a nice touch

i like the room size, cleanness and the location. they have very good breakfast.

gym was very small and the touch screen buttons did not work

the staff was super friendly and the kids had a blast in the pool

no indoor pool

so was too early and disappointing - the bar attendant was helpful and got us some food from the kitchen for our

good breakfast

the gym was spacious and well-equipped, making it easy to stick to your fitness routine

the staff attention was really nice, the breakfast delicious and the room service excellent

service, room was spacious and clean, the shuttle service was very punctual and their breakfast was very

close to the casino, nice bed, soft pillows.

the breakfast was pretty decent for a 3 star hotel

clean hotel good breakfast friendly staff

there is now a shuttle that will take yo to nearby locations including the casino

it is close to everything and when staying there is the pool/game room for the kids.

great bar and restaurant within the hotel.

breakfast so delicious. coffee amazing. gym superb and professional. bed so comfortable.

was very close to the airport and the shuttle runs 24 hours ( they picked us up within 5 minutes after our call) which is very convenient

with some time to kill we chose the property for the indoor pool- a great way to unwind after and before a flight

the shuttle was quick. the driver helped load and unload our luggage! the location was great.

need more towel holders (in kitchen and near bathroom sink)

there's s nice terrace overlooking harbour where you can take breakfast

great breakfast and staff was friendly

it would have been nice if the pool was open for the kids.

gym and location breakfast has plenty of choice but you had to watch the time you went to be able

requests were made for a refrigerator

the gym is very well equipped

staurant, bar, room service, etc.).

stayed a bunch of times and i still feel like i don't know if we have access to a gym and how to get there

restaurant & room service hours

they accommodated early check in, very much appreciated

we really enjoyed the hotel bar and restaurant

even the bar there was wonderful

modern clean hotel , beautiful restaurant and bar within the hotel with a lovely brunch menu

easy check in/out and flexibility for early check in

wish the breakfast had toast, but this is so minor

the property was good, little old but ok. breakfast and people who works in the kitchen

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

location, great breakfast

breakfast had few protein options

location, fast lift, gym

we also enjoyed the coffee and breakfast in the morning

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min walk to the

breakfast was plentiful

location, the gym, cleanliness of the room

everything. free garage parking, breakfast, very clean and extremely polite personal.

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

room, breakfast, parking and cleanliness

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

early check in and friendly staff. great location.

we also thought the gym was beautiful with some great views

bar staff was very friendly and professional

way too expensive for what you get, no room service, no real restaurant

foldout couch mattress wasn t super comfortable, but my kids still seemed to sleep ok on it

exquisite room, love the mini kitchen! the fitness room has free weights

the complementary breakfast was very nice and above average for other complementary breakfast that i've seen

the gym was great

nice gym and pool; basic breakfast; comfortable rooms and bed; great value

the location, the modern construction, the structure of the room with kitchen included

once we got to a place for food, the kitchen just closed (of which hotel said kitchen would be open until 1 am) & couldn't be served

no guest laundry

no kitchen

breakfast was great

breakfast was delicious & free with booking

the bar and grill is also fantastic, clam chowder is as good as it gets

the breakfast was also a nice bonus

view room but wound up staying in the double room with harbor view because our flight arrived early and early check in was not available for the king with harbor view room at that time

full size bed are too small for two adults or 2 kids at age of 16-17

gym could be improved. but otherwise very good.

to other cities/countries and the standards of the amenities are not up to par eg lobby area, gym

am not sure why the second night, both my kids and i had severe asthmatic symptoms requiring us to take our inhalers every 2 hours

bonus was the pop-up holiday bar while we were there

gym could have been a bit better

took kids to museum of science and my husband met a friend for celtics game so the location was perfect

it was nice having laundry facilities on the premise

i’m sad i didn’t get to use the gym, but i’ll be back for a longer stay to try it

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

the 'made to order' breakfast was so delicious

free breakfast was a bonus

every sports bar around the area packed after a game

no gym as depicted

easy check in late check out super comfortable great location polite staff

free water in the gym.

we wish the bar had been open.

we asked for an early check in and within about an hour of us getting there 930 am the room was ready

wifi was brilliant best off all the hotels i have stayed in, the staff were very friendly and

the gym was tiny

location with bar and restaurant attached. friendly staff!

d the fresh

i would have preferred that you offered a free breakfast with the price of the hotel room

wish there had been a hot tub in pool area. also pool temp very chilly

- great food in the hotel restaurants - the breakfast buff'e at art was amazing - comfortable

nice gym and swimming pool facility

bar located inside and a starbucks