i loved the pool .

crying kids, unclean rooms, no amenities, staff far from helpful

location, price, cleanliness, view, gym

breakfast is excellent and good value. swimming pool wonderful. gym also spacious.

kids live in newton, so this hotel’s location is pretty much perfect

parking, close to bus stops to harvard square subway station, good breakfast and comfortable rooms

also during our stay the car i had parked in your lot was boxed into the parking lot by a huge truck

no breakfast served, but duncan was nearby. great to have covered parking free.

free parking, free simple breakfast, free wifi

clean, staff are nice, the car is protect with the underground parking

only for me night but usually i like to take a early morning swim & soak in the hot tub but the pool didn't open till 7am & i started work at 8am so there was no time to enjoy the pool etc

convention for kids competition and noisy all day

pool area was very nice and clean, which it was guarded and less wet, but it is a pool area

great spot just outside boston! loved the indoor pool!

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately the situation was uncontrolled and teens were running & screaming in the

enjoyed the small bar on our first evening

great location, nice rooms and great breakfast

beautiful rooms, which include updated bathrooms and full kitchens, the beautiful outdoor courtyard area, the delicious made-to-order omelettes and other

gym looked great though the pool was closed for the winter

rooms are big and include a small kitchen, which is very convenient

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

the breakfast is not amazing.

the bar tender/ restaurant staff were fantastic

i liked the breakfast and the pool. the bed was also comfortable.

they also have a nice complementary breakfast

wasn't room for trash there was only a small trash in the kitchen

pool and fitness center also excellent

never got to have breakfast

bedroom and kitchen kitchen

the room kitchen was a nice touch

the breakfast was some granola bars and coffee. could be better

great hotel! love the little kitchen. would definitely come back in the future.

i didn’t stay for breakfast but it looked good

rarely give you enough kitchen utensils at first

room was big and having a kitchenette, fridge and microwave in the room was very helpful

the pool and the manger was very nice

need more laundry machines..

i loved the gym and the indoor pool

didn?t have laundry bag

sat at the bar in the onsite restaurant and service was excellent

felt the food at the restaurant and drinks at the bar were overpriced

gym is a bit small but enough for basic training

your staff accommodating including the those in breakfast area

have more outside space to be with kids can t understand why the parking is paid at this distance from the center of

kids in pool too late and pool was cold

breakfast was better than expected

the breakfast was very good, with so many different options every day

called ahead and asked for early check in

breakfast was timely and convenient, the options were very nice

the room, beds, breakfast, and lobby were excellent.

however the gym had good modern

location, clean and welcoming, breakfast was good, plenty of chooses

were clean and comfortable, staff were very helpful and friendly, gym and pool were good, and the breakfast was spread out well for functional flow and staff were

no pool

the rooms were nice and the breakfast.

pool was clean, room was a good size.

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very slippery

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

location. laundry on site. pet friendly.

pool was a bit small

could not have breakfast because of early appointment at mass general, but it smelled great

it has a guest laundry which we used. staff very helpful.

nice gym

gym pleasant staff bed & bathroom were comfortable & clean

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag provided awkward to dry hair -hair dryer was almost hidden in closet (that’s how i

have liked the hotel bar to have been open—it was closed during my stay which was a thursday night

the breakfast is amazing

great place to stay. friendly staff. enjoyed the breakfast:)

clean, comfortable, quite, friendly staff fair breakfast, nice gym,

more thought about it and give out more than a bagel with cream cheese, yogurt, juice, a granola bar and a fruit

that i didn t have enough time to swim in the pool!ud83dude02

extra charges for room service. awkward to find which left turn leads to hotel.

we enjoyed the wonderful breakfast of offerings each day

rooms - clean, and spacious- breakfast was excellent . hot water began very quickly

room was in front of an opened space where lots of kids used it to play all night and early morning, talking loud and screaming

loved the pool, breakfast, full size kitchen and partial living room in our suite

stayed with 4 kids and myself

kitchen, apartment like setup and proximity to bus stop, grocery shops

clean, quiet, professional; free and easy parking good pool

kitchen was spotless, even the dishes glasses silverware sparkled

pool was small, limited dining options

bar and lounge area is comfortable and loved the salt water pool

the pool was excellent and the beds incredibly comfortable

was a little disappointed that the pool wasn’t heated and that i had to pay extra for parking but it didn’t stop us from having a

the gym and pool

niki t the bar was especially great, very attentive

did not have breakfast, the kids wanted mcds

did not have breakfast, the kids wanted mcds

they should have in a future, a restaurant that can serve room service.

room service did not deliver towels requested

free shuttle to harvard square is amazing

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

nice staff. the gym was nice too and convenient because of our room location.

rooms are old, they smell like stale cigarettes, and the gym is poorly equipped

@ restaurant very helpful at breakfast time, @ the bar very friendly when we need a drink to relax at the end of the day

room, i enjoyed the fact that it had a comfortable desk, good wifi, spacious bathroom and a mini kitchen with microwave and small refrigerator

location 2) customer service 3) variety of items at breakfast 4) quiet environment 5) cleanliness of

stove broken and kitchen cabinet doors missing in 1st room .

breakfast was above average for the price

kitchen accessible 24/7

the staff is great , especially joe. the breakfast s also a nice bonus.

1 kind of ham, 1 kind of cheese, cold boiled eggs, waffle, muffins, apples & bananas) the gym is small (weights and running mill only), but you get free entrance to a bigger gym 15 mins

there is an onsite coin laundry, bonus

no coin laundry facilities on site

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

gym and swimming pool

kids' breakfast is free

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

right below gym with weights slamming all day and evening

basic wifi is good

great room. nice outdoor play facilities for kids. very new and clean.

the hotel offered free breakfast, pool, fitness center, modern room design, very friendly staff, clean rooms

stay was nice. great for people with kids and pets. spacious, pet friendly.

we liked the sitting area, closet space, kitchen, ample parking and comfortable bed

the gym was great! pool was the perfect size for kids.

breakfast, the gym, the pool, the size of the rooms and the comfort

late check out accommodated, too

breakfast and location was wonderful.

everything was clean, rooms and interior are new, with new appliances, a small kitchenette with electric stove, microwave and refrigerator is a great plus

breakfast, the gym, the pool, the size of the rooms and the comfort

they were nice about late check out

no room service no mini bar or coffee maker uncomfortable bedding parking $$$

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

and dinner from henrietta s table

protocols prevented any kind of room service

gym was boring, like all other

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

nice gym

good location good gym

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the lobby was great. friendly staff. awesome fitness center.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

wifi was rather slow

no shuttle to airport bar closed too early

in bedroom malfunctioned - got bad info about food on 16th floor, but had a great meal in bar on 2nd

shuttle bus to downtown and free wifi

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my french toast with gf bread and they did

they were friendly, helpful, so good to my kids and made this stay all the better

fitness center was awesome! room was nice.

pool had to be closed and cleaned because a kid threw up in it

and the staff in the reception area and restaurant bar were phenomenal

of wine in bar

easy check in/out and flexibility for early check in

we really enjoyed the hotel bar and restaurant

good front desk for early check in, all staff are nice.

the bar connected with the hotel served food and good drinks, we didn't eat there, but a lot of other

they accommodated early check in, very much appreciated

responsive front desk, brought up amenities and room service quickly

great breakfast, gym and staff

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service is very very helpful highlight of the hotel is the exceptionally friendly and

very comfortable big bed,smart tv, early check in and late check out.

office chair was worn out and was coming apart at the seems, and the only stationary bike in the gym had warped pedals which made it unserviceable

inconvenient if your roommate simply steps down to kitchen for a few moments w/o room key

occupancy - nice and big nice for families to have the second add-on room (double bed) for older kids and their

a long international travel this bed n breakfast was perfect

bnb was very cosy, the breakfast was great with many options to pick from, the place was very clean and the staff were

staff and guests were really chill, making breakfast quite an enjoyable experience

breakfast is open until 10 am, which means some items should not end already at 9 am.

do wish the rooms had more drawers or a hanging bar for clothes

the website advertised that it had a bar and restaurant but it does not.

clean and neat good breakfast

there is a coffee/tea bar and microwave set up in the lobby, but a drink or snacks would have been nice as an additional

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

it had a large efficiency kitchen

we informed the front desk, used the shuttle, but when i returned, my family had been pushed out of our room :( i didn't realize that (+) the drivers for their shuttle to boston children s, namely billy, simply the best (+)room was well appointed, staff very helpful and shuttle service wonderful. (+) free shuttle not hospitals and free parking were an incredible bo9nus (+) the shuttle driver was so kind and helpful (-)would have been great to have had a shuttle from and back to the airport (+) we used the hospital shuttle service which saved us so much trouble (*) the front desk was welcoming and helpful, the shuttle drivers engaging and and dealt with boston traffic like a boss (*) it's a short walk to a train station and there is a hotel shuttle to several nearby hospitals

clean rooms with full kitchen.

the gym is well-equipped and allowed me to

access to clean, full kitchen, dining room, laundry facilities, outdoor deck and patio

something to read, complimentary coffee and fridge access in the kitchen, vending machines and laundry facilities all clean and modern, plus patios and porches in green, tree-lined residential

we love the shared kitchen and laundry facility

the staff is so accommodating (need an early check in/late check out- sure

also they have coin operated laundry which is a massive plus when you're on long holidays

had free breakfast too along with a pool and gym plus more

has a salt water indoor pool and the breakfast is amazing with chefs who offer to make you what's not on the

full kitchen, breakfast

also love the full kitchen in rooms

location, helpful front desk staff, amenities such as pool and gym, happy hour and breakfast included

my friend and i enjoyed their bar and pool table and i definitely would reccomend this hotel

checking in was a breeze & they also offer a full size bar with food

heated indoor pool a plus if you have kids

available the next day and made plans accordingly- then we got back from breakfast to find the kitchen open and making breakfast for other guests- a bit frustrating as it was not easy to find

i like the spacious atmosphere that has a bar and a snack area to buy food

the gym was tidy and

gym facilities were excellent. great sauna and steam room, and indoor pool.

and also there are shuttle bus for every 20 minutes

a real wow factor for kids

impressive gym- large with tons of equipment options

heated pool. friendly staff

spacious clean and comfortable, laundry facility and swimming pool

it would have been nice to have a small coffee bar downstairs with fresh creamer

the gym and pool were quite small.

the staff were kind and helpful. the pool was nice.

it has a lovely ambience , nice bar area, rooms are spacious and everything was very clean

is very expensive, the room, bar drinks and next door parking garage are all very pricey

quite nice to have a very good breakfast with wide variety of food options (for american hotels) (+)staff, offered us late check out and complimentary breakfast (-)the breakfast was okay but could ve been better (-)the price of breakfast (+)were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast was good (+)i did not have breakfast there (+)great location for fenway, very walkable and safe. awesome breakfast and friendly staff. (-)the breakfast wasn t amazing, and unnecessarily complicated. (+)excellent location. great breakfast. friendly helpful staff.

wish there was room service

are behind the toilet and super tough to reach while seated for $500 a night you have to have room service

did not have time for breakfast

first day we didn't have wifi

about it was the food from the associated restaurant i had four meals, three of them were through room service

were a few issues with the room: the wifi access they provided us with didn t work, the cable in the room television didn t work,

room service was mediocre

everything! i love the full kitchen. and the bed was really comfortable.

no waffles, but the kids will get over it

oh and an amazing breakfast to top it off

clean and newly furnished - great kitchen with stove, microwave, fridge and dishwasher - good gym and indoor swimming pool - nice bar at the top of the hotel with a view - tv with netflix, hbo,

had a large, comfortable room with a double bed, a large fold-out sofa and a fully equipped kitchen with everything you need

loved the in room record players, robes, tea and water and free wifi

wifi is horrible, which nowadays is not acceptable

our heated swimming pool visits in our zebra rock star dressing gowns, easy access to restaurant bar and cofee machine

the breakfast is limited but good.the wifi needs improving.

the overall atmosphere and adjoining restaurant with room service options

the walls were thin but to be expected with an older building the kids in the next room were extremely loud and very disturbing

have to pay extra for wifi and the daily rate for valet parking

size of my room. gym. front staffs.

gym could have had more equipment.

room that i've ever stayed at that had a soap dispenser in the bathroom instead of a prepackaged bar of soap, which i found very useful and convenient

great breakfast and a great location in cambridge

spacious room with full kitchen

the breakfast was tasty and the location made it easy to order in or go out for a meal

i wish the kitchen would stay late at least with a reduced menu.

nice little kitchen, huge desk to get work done on

there were also snacks waiting for us and wine tasting at the bar in the evening

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

room didn’t match booking descriptions about kitchen facilities such as never including microwave and oven

the bar was set high during my recent trip to

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have

in the morning we were able to visit the gym and work out for a bit

my kids enjoyed the pool, and the town has a small town vibe with hip restaurants etc

a lot of restaurants walking distance, nice neighborhood, free breakfast, free internet and free parking

ramona was exceptional.,the kids loved her.

suite was very spacious and had a walk in closet, bar area, sitting area, bed room with doors opening to the sitting area

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

felt very welcome, from the doorman to the front desk & breakfast people

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

gym could be better equipped

great gym and location! the t stop is in front of the door!

room service was decent and sheet were always clean

for a hotel that big, it should have a bigger gym

room service is good

easy walk to fenway, very safe and secure entrance, great coffee and breakfast for the morning

breakfast included was a great bonus

breakfast

amplified continental breakfast offered provides opportunities for conversing with other guests in an informal setting

location, friendly, breakfast

the fitness center including a lap pool was the nicest fitness center i have used during business travel

breakfast was a little pricey

the cocktail bar became part of my daily routine

did not indulge in breakfast

breakfast was grossly over priced. room and service was excellent.

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

great location, great room, lovely staff, loved the gym too.

gym was good

we had a problem with our room (a large group of kids was staying on the same floor and was loud and running around the hallways until the early

the staff down in the lounge bar area were very friendly

hotel tried very hard to let customers have a nice breakfast during this time

bedroom wasn't really nice, no sport facilities, no smart tv, no real lights, no small kitchen only a fridge and a coffee machine with no access to water so impossible to use

breakfast was great, with a variety of options daily

very clean, great breakfast, great pillows!

great (a1), the room was always cleaned at the time we returned after all day of staying out the kitchen/dining staff was also great (a1), their attitude was always happy, and even at rush hour we

was a harvard mock united nations convention there at the same time and so many kids caused the elevators to stop at every one of the 20 plus

we loved the location! beds were comfy. plenty of space for the attached bedrooms for the kids.

buffet breakfast would have been good

good location. allowed early check in.

the indoor outdoor pool was nice. the location is amazing and next to all

lifeguard required just to play basketball since it is in the same room as the pool.

the safety bar in the bathroom was detached on one side and was constantly dripping dirt from there

the breakfast was pretty decent for a 3 star hotel

the wonderful pool, kind staff, wonderful breakfast for my children and i.

all awesome place to bring kids, my children are 8 9 and 10 super kid friendly

the gym is also small and don't have enough facilities

bed was great! we loved having the shuttle take us to the train station.

location ， shuttle bus to mgh and airport. thanks.

we had 5 people, 2 adults and 3 kids

location great breakfast, shuttle service good location & price

could have breakfast

maybe just a small breakfast offering.

we would stroll 2 mins for breakfast at pressed cafe (highly recommend the french toast with nutella and banana

no breakfast included.

free continental breakfast would’ve been nice.

gym equipment very basic

breakfast is good and tasty

early shut down of breakfast. most places do that.

breakfast bar was great

special gift and breakfast for the marathon runners!

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

the gym is super.

spa was busy with outside guests which didn’t give me the time to have massage sections

the spa was incredible!

no pool? no gym?

laundry and gym within the premise is really good

clean room, comfortable, convenient parking, grab and go breakfast very good, pete at the reception very nice and accommodating

room, breakfast, parking and cleanliness

the breakfast was not good.

everything. free garage parking, breakfast, very clean and extremely polite personal.

the kids really had a good time in the pool

great location and fast room service

stead of 4)

osed)

the kids really had a good time in the pool

pool is wonderful

better solution for on-site breakfast

overall comfort amenities location staff were so kind - front desk and room service

the gym is good, not great for a grand boston hotel, and it could be a lot better

loved the gym/pool, netflix

that i found out that they do have a pool and fitness center

staff was a little rude, the restaurant lacked options for families/kids

the reception was really nice and spoke my language), comfortable room, cool amenities available

ol, fitness), and generally just a pleasant place

new and clean, nice pool for the kids

noisy college kids on frat convention were morons - but hotel room and staff were great

room service was quite pricy

booking could not be confirmed, kids were not included in the breakfast etc

loved the peloton in the gym, the beds and pillow and the view.

we enjoyed all aspects we loved the spa our room was great restaurants were nice

great gym, loved on-site starbucks and $10

the pool

i would have preferred that you offered a free breakfast with the price of the hotel room

great concierge tips for restaurants and breakfast places outside of the hotel

excellent breakfast and dinner in the hotel restaurant

gym is a little small

the mini bar was there but we had no way of checking the prices of items before using them which seemed

gym could be bigger

gym could have been a bit better

the bar closed too early, particularly on the weekend

loved cori the dog and the rooftop gym

the price of the food and limited room service menu.

absolutely beautiful hotel with darling rooms. room service was delicious.

beds are super comfy, rooms are quiet and spacious, oak bar is really fun, room service is great - location is perfect

for early check in to prepare for a paper i was delivering at a local university

the location was great as we have family a suburb away. the breakfast was really good.

if you don’t have time for breakfast there’s a small kitchen in your suite that is fully equipped with everything you need to cook and store food

availability of a tray would be nice to carry breakfast from buffet area to table area, but not really a big deal

place lots of attractions nearby assembly row encore casino great restaurants in vicinity and boston isnt

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

great gym i loved it!

the continental breakfast was well served

breakfast was not great. missing bread and some other things.

gym n breakfast rooms were great

staff is excellent, like the daily breakfast.

the breakfast is also something i will miss

kitchen amenities included a stovetop, stainless steel appliances and dishwasher

kitchen is too small.

good breakfast. great room with kitchen & separate bedroom.

has a clean kitchen

really enjoyed our stay especially the kids because they have an indoor pool

pool was cold. was told it was a heated pool, not sure what it was heated to?

the lavender sauces were a very pleasant touch, gym was well equipped, pool area small but clean

gym - people kept coming in to take water from fridge, post work out there was none left

really enjoyed our stay especially the kids because they have an indoor pool

ce, in 4 breakfasts)

we called the butler , which is really just your typical room service/concierge, and had to wait 50 minutes for anything to be delivered

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making our way down

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

room service cooking soup that warmed my stomach

it was early october and pool was already closed.

clean, friendly staff, great breakfast, nice pool, apples available for snack all day & night.

very nice property and set up nice pool room was great!

gym was open which was a nice amenity

location, offers free breakfast, free dinner on some days, free laundry, free gym

the gym isn't very equipped with any thing for a real workout

rooms very comfortable beds, wifi easy, shower great, nicely warm at a bitterly cold time of year

bar and food superb

the bikes were an amazing perk. also early check in and late check out was amazing.

fresh hydrangeas, they catered to our every need from maps, reservations, a highlighter, pens, room service, robes gave is great recommendations and went above and beyond we were literally

wifi totally doesn't work in rooms but they know this and are upgrading the connection

was exactly what i expected: clean, safe, and very comfortable for myself and my two kids

the rooms are not too small, and there was space for me and my two kids to lay out our suitcases and also plenty of space in the bathroom for toiletries etc

view was nothing to write home about, and the restaurant/bar were covid closed

peloton bike at the gym