good location , verry friendly staff ,clean rooms and good breakfast.and verry good prices.

helpful and friendly staff, comfortable bed, big clean bathroom and fresh fruit for breakfast

breakfast spread is the same daily with limited options so for long stays it could get pretty

breakfast is good

the breakfast was good and it had a good selection

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

was great: parking, comfortable room and bed, big windows overlooking trees and no traffic noice

was no bar open in the day due to renovation which is ok but they should inform as we arrived but

everything was very clean and well maintained, the staff was joyful and the free parking was a huge plus

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

i wasn't having breakfast (i usually do not have breakfast) but the breakfast looked amazing

pleasant staff and a decent breakfast offering

friendly staff, lovely breakfast, great value

travelling from bilbao to estepona ; staff friendly and accomadating - finding us an area in the bar where we could eat and still have our dog with us

they went above and beyond every time we interacted with anyone on staff from the housekeeping to bar to reception

the lady at reception was very nice and allowed me to early check in.

) 3) a teeny-tiny gym: a treadmill, a bicycle and a

there also have some room such as library, gym, laundry room for your needs

laundry facilities, gym, 24/7 key card access

very basic , no bar or restaurant, and very 70,s style stuck in a time warp .

served for the hotel guests) +

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

parking, walking outside to mall in rain by smokers

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

the breakfast was very good

everything was new, clean. breakfast was excellent. easily accessible from motorway

i believe all the families with kids tell you thank

like ihg) and breakfasts

the offer of the bar and room service offer food is very low and limited.

area has a bad reputation and we witnessed one incident; i wouldn't recommend it to families with kids (adult only)

drinks were very cheap and very big measures in the hotel bar so that's always a plus

, its like desert ,dirty and scary area and too many prostitutes around the area so if you got kids or that dont get near

facilities are great, there are plenty of extras like gym and others that i have not had the time to enjoy, but which are there

she helped us a lot of times and even ordered us a food upon our arrival when the hotel's bar was closed

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

mattress quality and not being able to put the bar tab or restaurant tab on the room bill

added bonus is open air swimming pool, small but excellent if you want to cool down in hot summer

normal value there is no refrigerator and no room service so you'll never get cold drink and the bar closed very early and its too far from the rooms and no body will bring you

the bar closes too early.

i liked how there was a carport underneath, great area for the kids to play safely

comfortable car parking under the room

big and comfortable rooms, great breakfast, great price

i experienced poor wifi connection in the rooms.

of family kids noise, it's in the middle of no where my service was terrible no late food options not a place

don't like the gym that at my first time i went to the gym and sent the pictures to a friend, but my friend said

the gym was a good surprise

breakfast very nice

i didn't include breakfast on my room reservation, but took it anyway and paid fot it

nice hotel, in good location. breakfast excellent

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

find access the hotel, over and under ground parking, beds very comfortable, cleanses was great room service was great too, over all quite happy

checkout waited extra 15-20 minutes so they can unblock the iron security from my payment card as wifi was not working

staff and especially the bar staff were kind, and caring

bar and food on site

good wifi

room was clean, bar was vibrant and staff were professional and friendly.

restaurant & bar is very nice to drink and eat there

very nice staff and very nice breakfast

breakfast was amazing. staff was so kind and helpful. i'd definetely come back and stay here.

the bar food wasn't that great, but just ok.

late check out, free parking and 24 hr front desk

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were friendly

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

we had a great stay there the bar in the

noisy room just above the bar in the evening and the breakfast room in the morning

breakfast a bit poor

love everything (cleanliness of the hotel in total, the staff friendliness, the breakfast, the location, the parking and how reachable it is to everything we

the rooms are comfortable and very clean. the breakfast is good but can have more variety.

location was good for the motorway, the breakfast was buffet and was fine, the room was very

good breakfast

free parking, great gym and sauna.

it included a minifrideg, hairdryer, desk with chair, tv, wifi, bathtub with shower option, two small bottles of water, etc

staff at chack in, breakfast and bar was very friendly, helpful and professional

free underground parking, an adjacent shopping mall with a supermarket

elena was her name) was super friendly and the fact that you don't have to pay for the parking gym or sauna

min by car)

more available in bar area

11:45 pm people and kids started laughing loudly in middle of high way which woke us up and called the reception to see

staff were lovely & although a small bar area it was adequate & the breakfast which was included was great

excellent all round plus free parking

nice staff, nice facilities, big room, comfortable beds and very nice pool on the roof (six or seven floor)

breakfast was basic but nice

breakfast was good

very good beds, quite, good breakfast, near metro- goo location, nice staff, cool spa pool

great apartments, fully fitted kitchen, large bedroom, balcony.

the breakfast had everythink you could think of and was lovely

breakfast was excellent and this hotel is great value for the money.

food in the bar was ok

i especially appreciated having a private parking space, and the fact that you can access the parking area directly from the room

rich breakfast

excellent breakfast with lots of choice.

limited bar drinks, bottled beer, spirits and soft drinks

good breakfast

breakfast help yourself , good coffee and toaster

we thought the bar and food was good value - but there are loads of other options in the retail park a short walk

pretty good breakfast, complete and a good value for money.

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

breakfast was very good

freshness of the breakfast. very friendly and helpful staff.

staff, good breakfast, bar & food available

the bar looks nice, but the staff on saturday morning treated us as if we were local spanish folks

the hotel bar has good food and friendly staff

also, the breakfast in the near bar is super

food and drink available readily in bar area

good variety breakfast

great breakfast, super helpful and attentive front desk (thank you anna and rachel), very very nice room

coffee not good at breakfast

breakfast was very good and with large variety

she also help me to get vegetarian meal at breakfast after im asking for that

good location. large bed. nice bar / cafe underneath.

when we got there it was a big studio with a kitchen and no room separation, was just one big thing

) but despite it being newly renovated with a new kitchen we couldn’t use this facility as there were no pots, pans, kettle, toaster etc

staff in the bar were friendly and helpful despite my lack of spanish

downstairs there is a bar for coffee / desayuno / beer

card occasionally didn’t work so have to go back down to reception for another, same with the gym one

the smell in the room was similar to the smell in the male dressing room at the gym

access to little gym a bit expensive when you do not use the sauna area

- there was a team of very young kids (8-12 years old

gym was extra pay

plus laundry facilities

the bar food and coffee were excellent

friendly staff, value for money, location, breakfast everything was perfect.

not breakfast but are in restaurant

breakfast menu could do with more variety of eggs and other things but still had plenty to choose

the comfort of the room, bed and excellent breakfast

was lovely check in was smooth staff friendly room clean breakfast lovely only it could do with a few changes as we stayed there 6 days and had the same

good speed of wifi

the breakfast was great

the continental breakfast was stunning, so much abundance and variety of quality comestibles, set us up for the

great location, great welcome from the reception and also a great buffet breakfast

thing about the hotel was good, breakfast was sufficient and staff were very helpful

absolutely an amazing breakfast and beautiful setting

etc outside hotel has luggage lockers for before check in and after check out has snack bar if this is a plus for

although there was a small bar i felt there was a need for some bar snacks.

the bar has not opened since lockdown,it would have been nice to have a drink in the evening

lovely room reception staff and bar staff very friendly and helpful.

i didn't have a chance to try out the snack bar or cafeteria, but the menu looked very good

late check out mas tarde

coffee / drinks bar appeared to be permanently closed

breakfast was very good,

hotel rarely opens its restaurant for dinner, and eating in the bar is basic, but not fine dining

breakfast did not open until 8 and the bar was also not open, so it would be nice to have an option to get coffee somewhere

the breakfast was amazing

check in to check out, everything was excellent, the bed was comfortable and quite at night, good gym at the hotel, allow for good work before excellent breakfast, room was good size and layout was

wifi was really slow and you had to pay to have a quicker connection

rooms were very nice, bathroom was clean and the wifi worked just fine.

room service finish ar 23h00. not convenient when arriving late from a trip.

gorgeous breakfast, very attentive and efficient staff in the restaurant and reception.

of city was still good considering second stay in madrid staff very friendly and accommodating re late check out

having books instead of a bar is already building a calm environment and relaxing is much easier

was a bar restaurant attached to the hotel where breakfast was served (if you weren't having the more

there mini bar was empty and no complimentary bottled water especially for us tourists.

the bar connected to it is also great for a drink and a snack

wifi connection is not very good

lovely breakfast and nice bar area

cafe was great for coffee and breakfast

the breakfast team couldn't have done more to make us feel comfortable; very accommodating and very

room service staff really noisy in the corridors outside the room from very early in the morning

breakfast in the reception area

nice cafe for breakfast (lili) just a couple of hundred metres from the front door

breakfast was way overpriced

no breakfast, room too small but price is relatively high.

the breakfast buffet was also very overpriced for what it is - a corner in the lobby with a very

breakfast can be noisy when there is a school party in but that's kids

i didn’t manage to use the pool as it was really busy when i went up but it looked great

pool: small, but ok to get a cool down or for the kids

staff were fantastic on reception, in the bar and in the dining room

the roof terrace and swimming pool

advertise a snack bar and restaurant but the restaurant was part of the snack bar

bar and restaurant staff

bar closed early both nights we were there and clearly the one member of staff on the bar was

calm environment,nice bar ,attentive staff,very clean

bar staff were absolutely horrendous

wifi regularly disconnects, quite frustrating. a little expensive for the location

staff, location, room service, breakfast

we traveled with 2 small kids and had the junior suite with plenty of space

also, i asked for the phone to be repaired so i could call room service and they couldn't fix it either

this is a really nice hotel if you don t mind noise or need wifi signal

accomodating with early check in

key of the safe most hotels have number lock type there was no grid box in the shower to put my bar of soap

room, breakfasts, all staff dealings including reception, bar and resterant staff

poor choice of menu in lobby bar very limited.

internet lousy. rooftop bar area no lights at night. unsafe.

room for the same price, very clean and comfortable, staff very friendly and helpful, breakfast bar excellent, dinner and service excellent, we loved it

fitness centre very small and with no weights.

the staff in bar and restaurant were friendly beyond belief, and looked after us like we were family

at first they wanted me to pay for wifi in addition, but i argued that and they gave it to me

the bar is nice and drinks are not too pricey

free wifi was unreliable

gym open 24 hours. staff were so helpful and kind.

beautiful clean great room service and bar burgers. highly recommended!

semi outdoor gym on chilly day

the staff were very friendly, the rooms very clean and the breakfast was amazing

location, gym and pool

early check in, next to a 24h carrefour

clean modern rooms, tasty breakfast, friendly service

excellent staff, outstanding breakfast, reliable wi-fi, perfect cleanliness, and above all, truly remarkable service from every

breakfast there can be some vegetables, like cucumbers and tomatoes

breakfast could have more variety for the price

breakfast could be more rich.

warm bread at the breakfast was delicious

great location,close to metro station. good breakfast happy with the price would visit again.

the breakfast was very good; while the selection was not extensive, it offered everything needed for a

area, cheap price, could arrive after 24.00 due to nicht flight. late check out time.

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

antiquated shower arrangement. very few facilities in hotel- eg no laundry facility

next day laundry service much appreciated

8am no bread for toast , no plain yoghurt left reception did not understand that i didn’t want laundry delivered same day at higher rate

late check out (midday)

expensive laundry service.

beautiful style very homely nice touches all round food from room service exceptional.

i asked for a late check out the next time

and restaurant staff and room service slow and seemingly out of their depth

location, decor, kids amenities,

p

there's no restaurant or bar in the hotel which i knew before i booked but they do have a well-stocked snack machine in

friendly staff central location. room look great after room service each day.

breakfast, nice staff, big room

breakfast did not have eggs

a really classy, comfortable hotel. very good breakfast and kind staff.

to reina sofia, prado, retiro, nice room, great bed, friendly staff, easy check in/out, okay wifi

there is a restaurant in the hotel for breakfast, and room service

hotel located very close to train station and close to museums. very clean room. good wifi.

super clean and great wifi connection and room design is perfect

courteous and very helpful staff. room service food menu.

great location and early check in

we stayed in a family room with one queen bed for the parents and two singles for the kids and there was even a curtain to separate the kid from parent areas

right in front so kids could play without worrying about cars, museums and retiro park very close, great restaurants

great historic hotel in the best location. very friendly staff and nice bar downstairs.

the staff are all excellent and it is wonderful to have a great bar to have a night cap at before heading to bed

the tapas bar in front of the hotel.

they honored the quiet time of 11 pm given that there is a restaurant and bar inside the hotel premises

wifi connection was not reliable.

were perfect, the room was clean, modern, in a good state of repair with clean towels, strong wifi and

from check in to the extra comfortable huge bed, to the rain shower to the beautiful wine bar that is on the ground floor

wifi was poor

the cava baja street where the hotel is located is filled with one pub/tapas bar after another and is great for a stroll any time of day

literally fifty bars and restaurants on your doorstep but room was quiet

metro station, laundry, supermarkets, restaurants near hotel

gym was incredibly clean and had lots of options for working out

breakfast options and gym

staff in all duties starting from reception, restaurant, room service, even security are really professional and kind

whether it be with your friends or spouse, even kids

cause by stupid kids hanging out

the ac worked properly, and the wifi in the room was super

they are ready and glad to assist clients and gave us an early check in

people, very clean room, fast wifi connection, good location; very close to puerta del

internet is not stable, there are several wifi networks to connect on, none of them working probably, otherwise, everything was perfect

wifi didn t work properly sometimes

it would have been good if we could have had a drink at night in the bar but there was no bar

stayed at this property twice during our vacation in spain and they were very helpful with early check in when available

no bar open to enjoy a beer

lots of local restaurants and bars nearby and right by the metro

real bar area

wifi was weak

very good comparing to price and wifi works really well.

the location near the city center and near metro lines, also good beds and good wifi

my wifi could have been better, but it didn t ruin the overall impressions

bad cover of wifi zone. bad wifi signal

grand foyer, spacious well appointed rooms and excellent breakfast included

room was small, as was the gym.

gym room was very small, just some treadmills, cycles, and a few dumbbells

breakfast was great - lots of choice- fruits, cheeses, eggs, breads, sweets, yogurts, coffee

location friendly and helpful staff very clean nice bathroom area with privacy door great breakfast buffet the bar tenders were wonderful the restaurant offered on request ice at the bar

i extended my stay and they allowed me early check in to my new room, and a late check out when i eventually departed

spa also very good

room service after 11pm, did not refill tea and coffee on room make up, booked a double bed, but

accessing the wifi was difficult. was it because we have apple products?

the staff is awesome . and the amenities - pool , sauna , living room - all great !