and the b inherit pool & jacuzzi was our favourite part

pool and gym a bit dated

parking

as soon as i arrived they checked me right in and also the free parking

oh, and the gym was not what i would have expected from such a large hotel

convenience of the location, because of were i was able to park my 18 wheeler

they always accomodate my requests either for early check in and my preferred floor...

room had high ceilings, beautiful kitchen

rooms are very large and all have a patio that faces the pool

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

pool closes early.

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

i enjoyed my sent me & my kids n husband we had a good time

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

staff courteous especially the man in the breakfast area

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

our kids were so disappointed

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

the breakfast was a bite more extravagant than was anticipated as well considering the great price

several choices for continental breakfast, no microwave tho

gym only opens at 09:00

red door spa waiting end of day and bar great with 2 different kind of

king bar and red salt restaurant are truly exceptional

the pool area is nice

the patio bar was in particular a lovely place to have a drink

greeting at check in was excellent. bar staff very friendly and engaging.

pool and gym closed

large room, very comfortable bed & bedding, fridge in room, continental breakfast

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

breakfast was acceptable. the room was clean.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

the bar the wine selection is very poor

using the laundry facilities was not easy as it had to be done via an app.

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

great breakfast great housekeeping

gym... needs more weights

large ,clean,well appointed rooms. friendly staff - nice breakfast-

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

breakfast was amazing and loved my waitress

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

i always love my breakfast , the pool and hot tub so close to many activities

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

is too small for five people with kids

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

breakfast was not included so we skipped it. i thought it was included

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i still prefer a bar of soap for shower and not the lotions

not breakfast

i needed an early check in and they did it !!!!!

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

breakfast was excellent, everything needed to satisfy for both adults and the kids

noisy kids. rooms are not really sound proof. rooms are small for that price

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the free breakfast was delicious, especially the eggs and sausage.

well comfortable designed suite with full kitchen! feels like home!

(if i’m correct) sad that you can’t do laundry on the

unable to use the jacuzzi or pool at the time of my stay

king size bed in one room, two double beds in other, living area in between with kitchen with microwave, fridge/freezer and dishwasher

the whole hotel was clean, down to the pool and gym areas

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

the breakfast

the bar area was inviting, the elevators quiet and quick

convenient location clean and has a gym

breakfast was great and always is.

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

the price for breakfast included, the beautiful and clean room was fair

the staff, location, breakfast, parking

the rooms and the breakfast area are so clean

it’s great they have a shuttle to jfk

the breakfast staff was not friendly

airport shuttle, clean and comfortable bed

the shuttle driver was very nice and drove us into town to eat

breakfast was very. nice to have shuttle service to jfk

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

wifi connected but would not load websites

kept clean good parking

most european) feel and

free parking just outside

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

the bar staff were amazing !

great spot for girls night with dinner, bar and spa

great for an adult weekend away from the kids

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front desk, but he shut the machine after he realized i

having the kitchen facilities and this month the price was good.

parking laundry service staff

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

was a great stay , enjoyed it . great staff , room was clean , kitchen was great .

held my kids hands

early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

comfort, cleanliness, early check in

friendly staff. early check in

the pool. the staff

very clean property. staff was friendly. outstanding breakfast with lots of healthy options.

breakfast was good but i miss the rolls and donuts we had last time we stayed.

the facility was perfect for us, with the pool and the gym, with the breakfast it was a perfect stay for a

is neat and clean, friendly staff, breakfast is great, ample channels to watch on tv, comfy beds, convenient free parking

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance parking

restaurant and bar closes at sharp 9pm , this time should be extended

lower level rooms view to a wall. bar closes way too early.

i made use of room service for a late supper which was fine, but i was disappointed with the choices

a lot of parking space, clean room, comfortable bed

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

breakfast was good in the morning

reserved a room for 2 adults with kids and got a king bed and nothing else

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

the breakfast ended at 9:30am a bit too early

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the bar menu is good and tasty

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

location to beach low pet fee

the receptionist to the cleaners and bar and waitstaff was excellent

dinner - breakfast excellent service amenities pool pleasantly furnished

some gym equipment did not work for the 3 days we stayed

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

he started to mention the amenities such as the bar and restaurant and their times to open and close

no indoor pool

gym so so

they put us in a room directly below a 24-hour gym

hotel needs to improve the location of the gym it’s now basically in an elongated stuffy closet on the lobby level with no windows

i had my two kids with me and they enjoyed the beach view

parking, wifi, & breakfast were included /free

only suggestion i can think of is to add heart healthy items to the bar menu

also, this time, for the first time, wifi wasn't

parking, wifi, & breakfast were included /free

clean and good breakfast.

the breakfast was incredible value

breakfast good. people be bad

the continental breakfast was very nice

the coffee was great and always available. breakfast was mediocre but that was expected.

wasn't crazy about breakfast. wife thought it was fine.

shuttle service continental breakfast late check out when requested

gentle and helpful staff, comfortable bed and a simple but diverse breakfast

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

i have two very small kids, it's cold outside, we're waiting in the street where they told us

the breakfast was just breads, pastries, and cereal.

bar is great friendly and always professional to include: hotel employees always very accommodating

room was nice and the bar area was a nice little thing to do to get out of the room for a

gym is

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

the food at the bar bistro was just average.

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were great

breakfast was great!

was great having a mini kitchen. great hotel

idea for my weekend perfect location. breakfast was good.

give you a full blown kitchen in your room

good parking and good customer service nice rooms as well.

nice outdoor swimming pool

fix the gym. broken old equipment

love the fact that they have a ev charger for electric vehicles, i love the bar and the conviency to have food at the hotel

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

glad breakfast was included especially saturday

does not close fully leaving you able to hear the noise from outside which was a bartmiza and the kids screaming

hole stay bad breakfast dirty bathroom had to call for room service room was severed cleaned to after 4 pm very bad parking had to park and feed meter on

early check in time due to early arrival

if the hotel would invest some money to set up an up to date wifi

water pressure is great in the hotel bar is

indoor pool, clutch in the winter

she addressed us passively-aggressively and accused one of my kids of stealing candy

smoking outside too close to building, the gym needs update, smells, equipment old.

staff bedding breakfast. bar pool the grounds

always clean. full kitchen. staff is great.

everything and everyone in the staff. great location and a full kitchen!!

breakfast was great and easy quick day starter

was expecting a little more than what was available for breakfast

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

breakfast has not been requested.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the fitness center never had more than one person in it but we saw it and the pool in use

didn t use any amenities like the pool or gym

the indoor pool

adequate small gym was a good edition

broken granite, no ac, free wifi a joke! flat pillows! no comfortable chair, no free breakfast.

the fact that there is no room service is a negative i had to leave everyday to get meals

great facilities, nice bar good food and very friendly and helpful staff!

even though we only stayed overnight, my kids and i spent the whole time swimming

wish they protected the hot tub and/or pool so it could be used in the winter.

had a kitchen but i never got the materials needed to cook nor was i able to participate in the breakfast

beautiful pool

free parking within the

breakfast and dinner though i didn't have the dinner

than the annoying mix up on our reservation: the room was not very clean, the waste basket in the kitchenette was tiny and not suited for kitchen waste so there were flies everywhere

location for bethpage black golf course

cleanliness, continental breakfast, staff friendliness

great breakfast

helpful staff. excellent breakfast.

parking space and access was excellent

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

the lady who is in charge of the breakfast area is a superstar

actually thought the hotel was clean and neat, but its good when you travel without kids

the rooms are small. so with kids withus it was little difficult to move around.

parking.

location, free parking

parking wasn't available at times

great wifi

location and parking

the gym that they advertise- not open

gym was small not a lot of equipment

another, stained carpet, and all disgusting nose from next rooms which was unsafe to stay with kids

no real breakfast in the morning.

than just soap price is extremely overpriced for an inn common area could use more facilities for breakfast/light

breakfast is brilliant! the staffs are professional.

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent hour workout upon my

good location, nice and helpful staff, clean room, good breakfast

very considerate - early check in and late checkout for air connections.

shuttle excelent , room very good and breakfast awsome.

staff helpful and shuttle service was very useful

i was told all room had spa tubs but my room didn’t have one at all.

were very neat and clean the service was outstanding and everyone was pleasant and i enjoyed the breakfast

shuttle service, continental breakfast, location to airport

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

gym needs to be updated with more equipment. equipment is broken.

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

the gym facility is in the basement, machines not working

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

the gym was closed

desk didn't have quarters for the laundry room, had to walk to the gaa station

was no room service and the ice machine was in the basement

i asked for help because i have two kids and two old

the front desk, shuttle and restaurant staff were super nice and accommodating

no free breakfast for the expensive stay. the wifi was unstable the tv channels were limited

2 adults and 2 kids

we arrived after midy with 2 kids 4 and 6 years old we want to have a quick check in

before fair field inn had micro oven in room to heat ur food in case u want to carry your food or kids milk need to be

love the double bed esp when traveling with kids. spacious room. amenities ****

kids loved the waffle maker but the tables were dirty and staff struggled to keep

like the gym- clean and sufficient equipment to get a good body workout

to notifying the front desk for room service

there is no room service unless you request a day before the actual service

early check in , room makeup timely, cleanliness is top notch

super clean, great room service and super comfortable beds

clean. conveniently located. great breakfast. quiet.

the complimentary breakfast was delicious

breakfast was pretty great

room and breakfast

very convenience and breakfast,

the shuttle service from-to the airport was efficient

practical hotel with laundry room in the basement and kitchenette in each room

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

we got an early check in and was able to enjoy breakfast because of it ❤️

shuttle availability and helpful driver

the lady at reception said the room service was running, but when we got to the room, it was not

location and cleanliness of the room. gym and shuttle.

opted to get room service as the lighting in the bar and restaurant was too bright for us

she got us early check in, which helped us out a ton

shuttle to the airport and the room was perfect for an overnight stay.

24/7 access to a gym that also had a sauna

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

conveniently to jfk, with a shuttle, clean comfy rooms.

hallways, gym equipment, elevator and rooms (especially the shower/bathroom) needs a complete upgrade

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired as we’ve already unpacked

helped me by offering a late check out time

late check out at 1 pm

breakfast was amazing, room was comfy and clean.

location and breakfast.

nice clean room, good breakfast and comfortable bed.

very clean rooms and facility incl. gym.

i forgot to get breakfast.

breakfast could be better!

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast was not outstanding . location was however ideal

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

breakfast included and it’s delicious. place is very clean. good customer services

location price room breakfast

no parking/ a choice of breakfast meat

breakfast wasn't the best - i ate cereal with a fork because no spoon was available and eggs ran

wasn't i formed or advised that the shuttle drivers go on a break at the time of my arrival

wifi, very helpful staff, hot shower and very comfortable bed, shuttle service to airport very

plus wifi is not included in the room rate even the bottle of water

cleanliness of the hotel and the facilities. the room service was wonderful.

though very expensive)

breakfast

free shuttle, breakfast to go even before 6 am

breakfast was great

i thought the breakfast was a buffet but it wasn’t really

after i had followed up twice and they were not informative or helpful only suggesting we pay a late check out fee for an additional $50 ontop of $354 already paid

breakfast was very good (fruit, yogurt, toast, and croissant to choose), beds comfortable, good

continental breakfast could have more options. wifi could be more robust

the breakfast was poor, little choice (a banana and a cereal bar)

thought the breakfast was a bit spartan

bad news: small breakfast feature and no sports channels

the spa bath jacuzzi was very relaxing!

didn't like the fact that there its no refrigerator in the spa rooms

the towels was ruff for price of spa tub room should have better towels

the spa was nice the room was clean and the service was good ?

the front desk person was rude. the spa tub didn’t work as advertised

size of room and beds were small for a family of four with 2 teenage kids

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

kids need to walk up to the 3rd floor after the long travel

we only came because we were invited to a party for the kids in staten

the little gym area and business room was a plus

granted early check in with no problem

lack of restaurant and room service

even know about food court or even the casino

that i have a problem with my back and leg the parking lot was a little to far away but i made it

it's a casino resort hotel! we go here often. we tried the rw prime restaurant. it was good.

the breakfast room is large with a tv and the assortment of breakfast food is amazing

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast was ok but could have a few more choices for breakfast

breakfast was just okay

cleanliness & breakfast

the staff and bar on the rooftop c:

noise from the rooftop bar on 1 night was a pain.

the 8 fl bar music was too loud in 6 and 7 fl area

location and shuttle to spa castle

they have a rooftop bar and you can order food as well

great location. staff was awesome. room service was extra nice!!!!!

flight was canceled and the shuttle picked us up and took us to the hotel

very large rooms and free airport shuttle to

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

the hotel shuttle service to and from the laguardia airport was super convenient as well

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and helpful

i wasn't given a wifi password or a remote control for my room

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

free frozen breakfast late check out location

hotel has wifi and free, but limited parking