even the parking attendants where super friendly and helpful

the manger was treble they asked for $50 for early check in

gym too small not a lot of equipment

the gym is severely out dated!! no tv work as well.

the patio bar was in particular a lovely place to have a drink

pool and game room

breakfast- but that was bad in general in us

quiet, great location, very nice staff, spotless, nice pool

room and pool were very clean

waffles for breakfast were great for the kids

staff and also if available they will give late check out.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

kitchen staff was not very friendly and hard to locate

free parking, gym, pool, comfortable bed, good shower.

location was perfect, and the breakfast wasn’t what i’m accustomed to but it wasn’t bad it was a nice covid free

the breakfast

the pool had a film over the water

the whole hotel was clean, down to the pool and gym areas

the pool was a nice touch as well

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

there's free breakfast and free wifi

wifi was a major problem. it was off for most of the day

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close to

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

the pool, the atmosphere

i tried using the gym but for some reason it was not available but i couldn’t find any signage explaining what it

having access to a full size refrigerator and kitchen made me feel like i was home

i miss the breakfast but i no it was good

they always accomodate my requests either for early check in and my preferred floor...

in this time of covid having a kitchen was very helpful

the pool table and ping pong table in the game room were a lot of fun for our group

pool closes early.

rooms are very large and all have a patio that faces the pool

had a suite that had a terrace that leads to the pool

i was a bridesmaid and was not provided any early check in, not even 30 min early

when i got there for breakfast i was told i needed a voucher

i needed an early check in and they did it !!!!!

i didn't have breakfast because i had other meal plans that morning.

i loved the convenience if early check in i had requested.

staff at the pool and gym weren't friendly. seemed like they would rather we weren't there.

the restaurant bar in the lobby was very good, the bourbon glazed steak was on of the best i have ever had

nothing. only wished pool was open

staff at the pool and gym weren't friendly. seemed like they would rather we weren't there.

ample parking, handicap parking close

pool, gym, business center, etc

try to give my kids a bath and the stopper in the bathtub did not work

they offered local breakfast ideas when we asked for suggestions

the pool spacious room my room heat was broken they immediately reroomed me it was great

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a wholesale cost of 40 cents), and dry/cold breakfast sandwich smaller than my palm

the gym was not the best - some of the weights were missing

didn’t get the room i booked and we had share a bed with the kids with was uncomfortable

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

late check out

friendly staff. early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

early check in

held my kids hands

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from street

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

nice pool but not heated in august... ice cold water... sad for the kids

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

selection for breakfast was great

the rooms and the breakfast area are so clean

the breakfast was extremely well done and delicious with a very nice variety

cookies at check in were a big win with the kids

the breakfast and the staff was friendly

the breakfast was kind of bleak

i could not pay snacks with a card. i could not chose my breakfast. breakfast was horrible.

breakfast

stay longer for the poor my kids loved it

breakfast was very. nice to have shuttle service to jfk

didn't stay for breakfast

adequate towels airport shuttle was probably the best kept secret of the hotel

good location and clean room. breakfast was actually better than expected

the staff, the breakfast, and the amazing shuttle service. the room was clean.

the breakfast ended at 9:30am a bit too early

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

kids noisily running around in halls at all hours

group of kids were playing hockey in the hall, called the desk they knew about it then went to say something

breakfast was good in the morning

hotel & spa has become my home away from home

kids totally love the fact we can finally use the swimming pool

great spot for girls night with dinner, bar and spa

the bar staff were amazing !

property was nice best part was the spa treatment.

service was wonderful lack of room service sad but overall great experience

the larger tv in the bar area needs updating big time

issue is not knowing handicap entry is in underground parking, there should be a sign at the main entrance parking

parking, neatness, fitness center was adequate, but not great

were forced to park at the basement because parking spaces in front of the hotel were roped off for an event the following day

dinner - breakfast excellent service amenities pool pleasantly furnished

great pool for kids, comfortable room, great bathroom

hotel is beautiful. the pool was clean, close to the beach.

great pool for kids, comfortable room, great bathroom

the hotel has a resturant, snack place, gym and pool

convenience of the location, because of were i was able to park my 18 wheeler

we heard kids crying and screaming for a couple of hours

d install properly working fridges), then the hotel was for a new york sighseeing trip just

gym across the street, closeness to the great neck station, healthy breakfast, colberh

wifi had some issues but this was later sorted.

was no breakfast or room service

loved the lobby and bar area, had lots of options

there is no gym and the breakfast included is really poor

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

room service every 3 days

my kids had to get an airbnb

i arrived on a very early flight, and they got me an early check in, and the day that we left, i was able to get a late

the lady who is in charge of the breakfast area is a superstar

omg the breakfast was excellent

great breakfast, room accommodations and amenities

like the cleanliness, nice staffs, breakfast & the parking

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

did not appreciate the inconsistency with the breakfast buffet one morning was full of options the next not so much

just the food for the continental breakfast could you some upgrading.

kitchen

i loved the kitchenette, the friendly employees and great customer service.

the breakfast offering was good

parking laundry service staff

comfortable room with 2 comfortable double beds, small kitchen and good size bathroom

wifi poor connection in our room.

were in good condition, clean and well-equipped, the room was spacious, there was a large parking lot in front of the hotel, even though the walls seemed thin, we had no major problems with

with free parking area at the side

would really benefit from a bar where other concert goers could meet up

great staff clean room exceptional wifi great value

to notifying the front desk for room service

like the gym- clean and sufficient equipment to get a good body workout

the gym was clean and efficient

early check in , room makeup timely, cleanliness is top notch

super clean, great room service and super comfortable beds

room and breakfast

only bagels were served at breakfast, no toast/bread option available

the gym was available for free

very convenience and breakfast,

clean and the breakfast was great

breakfast. attendant was super capable and charming.

the wifi worked well, and the bathroom was in good working order

i like the laundry room and continental breakfast was great

i didn t like you stopped the breakfast lol

also, this time, for the first time, wifi wasn't

they went above and beyond to make my stay pleasant from accommodating a late check out to offering a family room so that we could comfortably sit and visit

free breakfast in the morning, laundry in the hotel and a late checkout at 12pm

they made us wait 1 1/2 hours for the shuttle

shuttle service continental breakfast late check out when requested

there’s an iron & ironing board in the room & a guest laundry if you require one

the staff at check in also promised us a late check out at 4pm

shuttle bus srvice, font desk, breakfast.

they gave us an early check in on the day after american airlines canceled a night flight

the gym has a few weights and a couple of machines and is clean and modern, open 24 hours a day

shuttle bus srvice, font desk, breakfast.

breakfast was simple but i really enjoyed the exceptional quality of cleanliness the staff provided

airport was close. shuttle left on time. room was excellent

breakfast could be better

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

didn't work, took 3 times of asking to have someone look at it, when booking it said it had a spa in the room but did not

helped me by offering a late check out time

the breakfast tasted pretty good as well

late night check in

was pretty good easy access to go anywhere through subway and breakfast was good

hotel, clean room, especially the bathroom, good breakfast

late check out at 1 pm

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance and i

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance and i

staff very friendly. breakfast very good.

breakfast is a bit bland and basic but similar to what you get in other similar hotels

breakfast included and it’s delicious. place is very clean. good customer services

breakfast could be better!

breakfast was a joke - a small bag with a yogurt and biscuit

i forgot to get breakfast.

we didn't try the breakfast

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

this location was really convenient with a bar and restaurant

a pool would’ve been great for the kids

poor and inaccurate instructions for wifi

location, on site restaurant, shuttle to jfk, wifi free

also, i came to appreciate small gym with some basic equipment

convenient shuttle, decent breakfast, friendly staff, clean rooms and comfortable beds

i hope they reconsider having complimentary late check out for us later in day or red-eye flight people

tom was comfortable and the gym had everything for a decent workout.

facilities eg wifi in the room, aircon, and heater and customer relations

free breakfast was ok

practical hotel with laundry room in the basement and kitchenette in each room

there is a fitness area and even a laundry room which is great

is the limited food options, which was indicated by residence inn perhaps, there could be a kitchen serving some food options especially for overnight stays

breakfast

practical hotel with laundry room in the basement and kitchenette in each room

proximity to the airport,receptionists,shuttle and concierge services and very good food.

no room service 24 hours price is high

nice bar and restaurant

modern and elegant. restaurant and bar in the hotel kept me from having to drive anywhere.

plastic floors. room service was below average. the price was insane for the quality.

had asked for rooms together as we were traveling with our 4 kids

up at jfk shuttle point was on time

gym, and breakfast room was spacious and well laid out

gym was good. female steam room broken though.

we had a very late check in so he gave us a late check out

the gym facility is in the basement, machines not working

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

i love using the gym

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

lady who does the laundry for the facility is also very accommodating

the front desk person was rude. the spa tub didn’t work as advertised

the spa was nice the room was clean and the service was good ?

they don’t provide soap for the spa bath room at least something travel size for the customer

the spa bath jacuzzi was very relaxing!

jet spa wasn't working correctly

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

the little gym area and business room was a plus

the gym was well equipped

noises way past posted 5pm gym closed at 5pm after a 4pm check in which is insulting

not enough parking for handicap.

parking situation is a little tricky as far as finding a space at night but it worked out fine

happy with service, room-size, cleanliness, comfort and the pool area with hot-tub as well as the dining space and lounge we enjoyed very much

parking was also not an issue

ol in

location to beach low pet fee

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the bar menu is good and tasty

the receptionist to the cleaners and bar and waitstaff was excellent

however, we later got complementary for the kids; which was good enough and considerate of the staff

hotel for jfk airport with good shuttle service

soft we had to use 2 pillows to sleep also too many unnecessary added charges to the final bill gym too cold on

the staff was great at check-in and the bar for food service

location great. very clean. self-service laundry fabulous.

pool open a little later/earlier. and exit off the side street to get in and out easier

room service was very good

love the fact that they have a ev charger for electric vehicles, i love the bar and the conviency to have food at the hotel

in the parking lot could have been cleaned better

fix the gym. broken old equipment

is no gym and no indoor pool

they put us in a room directly below a 24-hour gym

i had my two kids with me and they enjoyed the beach view

the person in the beach hut was nice and tried to get extra for our kids, but apparently the manager said no

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

staff was nice. there is a gym!!

room was clean and comfortable , has delicious breakfast

it was easy to setup shuttle service to/from airport

breakfast was great

room was clean and spacious, good common area, very small gym but able to get the job done.

the gym was closed

breakfast was very good

the gym area is not that good

some old cracked and walls, no golf channel on their tvs!????

gym seems like an afterthought, hidden away down a flight of stairs, and very limited

location, helpfulness of staff, breakfast, having a gym

gym is very small and the machine wasn't working

than just soap price is extremely overpriced for an inn common area could use more facilities for breakfast/light

comfortable facility with nice front desk staff and excellent breakfast

when traveling with kids, having a pool is a make or break decision

daily breakfast, easy access

breakfast was just okay

the breakfast room is large with a tv and the assortment of breakfast food is amazing

lack of parking and the breakfast choices were not too good, especially if you have dietary

breakfast was ok but could have a few more choices for breakfast

was really upset about the people screaming and fighting at 12,2, and 3 in the morning and the kids jumping on the beds above us at 6am

no restaurant on site. the gym was inadequate

the pool looked great although we were unable to take advantage of it this trip

breakfast could have been a little better

the room is very clean, the breakfast is perfect, and the pool warm and cozy

stayed in a king spa room

the 8 fl bar music was too loud in 6 and 7 fl area

they have a rooftop bar and you can order food as well

clean quit the moon bar on the 8 fl and the one on the roof top i always stays there every time i go to

the room was very modern and had a beautiful spa tub.

flight was canceled and the shuttle picked us up and took us to the hotel

and the worker there are negative people and they were bothering me and my kids

the location great, very close to the subway station and multiple busses, clean, airport shuttle

they don't care about you and your family and small kids

very large rooms and free airport shuttle to

magna restaurant has a bomb breakfast

not able to use the gym; we could wear our masks and the they could restrict the number of

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

very very nice hotel and staff. hate we had to miss breakfast

the gym, and how spacious the rooms are.

free frozen breakfast late check out location

the very first-morning room service came and we advise we don't need anyone

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and helpful

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

everyone from the check-in receptionist to the bartender

in the lobby and very friendly staff, check in and out was a matter of a minutes, we ordered room service and it by far was

convenient location to bethpage golf course

she addressed us passively-aggressively and accused one of my kids of stealing candy

water pressure is great in the hotel bar is

breakfast could have been a little more selection but i wasn't disappointed

not good for kids

we were lucky enough to get early check in which was greatly appreciated after a long flight

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

breakfast it's same all day.

no room service either

rooftop and gym room was a great addition to the stay

the construction and there was no shuttle to the open.

amazing breakfast options, professional and great staff interactions, clean and large sized

courtious staff. nice breakfast. clean hotel in general.

didn t use any amenities like the pool or gym

the indoor pool

the breakfast was yummy.

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

staff súper helpful. they helped me with my early check in. thanks for it.

breakfast

breakfast area was well maintained, clean, food was great

kids screaming and crying at 7 am

good breakfast, clean room/bathroom and gym..

“breakfast included” it’s a scam.

breakfast was not good n room is bit small in size

breakfast is just ok and there should be a microwave in the room

there was no breakfast offered. there was coffee.

lack of breakfast options

lack of breakfast

didn't have breakfast.

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

gym was very handy, also clean

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

very friendly staff and beautifully appointed. gym and pool very nice.

the free shuttle to the airport.

absence of a bar and seems under staffed

the shuttle, staff, cleanliness.

location and cleanliness and shuttle service to airport

they gave me early check in at no cost and we're very attentive to answer any questions

not find room service menu

would have been nice if they offered a shuttle service to citi field for the concert

we didn't get to use the room service but it was very

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

they were wonderful with the kids

what is great about this hotel you have 2 restaurants, a rooftop bar and a shrimp restaurant i believe

has a really good location, even has a bar on the top floor where they made the best apple cider alcohol cocktails

didn't care for the breakfast very much

was a free breakfast and small gym available

accomodated two hour early check in

spacious room with a wonderful kitchen both range top and microwave cooking available

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

the person in the kitchen wasn t able to intervene

was located in flushing , close to stores, room service every day

staff is very pleasant. laundry room is very nice.

i barely has time to dress and finish breakfast before someone was knocking on the door to throw me out

no breakfast.

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

the breakfast was grab and go very limited​

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out