the bar menu is good and tasty

only the bar food was available at the bar lounge

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

gym was not open but enjoyed waking the 4 mile boardwalk more.

communication by staff or in booking regarding construction & that no gym access

the pool on the roof was amazing. live music was great in the lobby at night

gym so so

location, atmosphere, roof to bar is a must.

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

was bummed bc our kids would have enjoyed

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

breakfast was excellent was close to where i was going and i'll be back in two weeks

stay longer for the poor my kids loved it

they rented the hotel to kids and their was a huge fight right outside my door

convenient. great breakfast.

swimming pool closes way too early, my kids were very upset

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

coffee maker in room, microwave and fridge are a must when traveling with five kids

the free breakfast was great and the early check in (about 1:45 p

breakfast was great and always is.

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

the rooms and the breakfast area are so clean

cookies at check in were a big win with the kids

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

but we were offered shuttle service who can drop us off

staff very helpful. room was clean. breakfast options were good.

didn't stay for breakfast

the staff, the breakfast, and the amazing shuttle service. the room was clean.

everything. especially the breakfast

convenience of the location, because of were i was able to park my 18 wheeler

shuttle service on time

you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

one microwave, located on 1st floor in the laundry room

shuttle service is really convenient and the staff is really nice

staff was very nice and the shuttle

shower had no bar to hang onto and was a little slippery. pipes made noise at night

would really benefit from a bar where other concert goers could meet up

i was surprised they don t do room service because they restaurant is attached to the lobby

ey have a restaurant but was closed) as most of the

kept clean good parking

the spa worked with us to the fullest to get us ready

every thing. close to the lirr--- good parking, doorman service...quiet room....

king bar and red salt restaurant are truly exceptional

gym too small not a lot of equipment

music in the bar area was great

the water on the pool is a little cold

2)

the pool was amazing

late night room service menu.

rnard was wonderful)

the shuttle service to and from the airport was a plus

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

breakfast and the shuttle service to the airport

shuttle bus srvice, font desk, breakfast.

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent hour workout upon my

continental breakfast with waffles made on the spot

airport shuttle bus

staff helpful and shuttle service was very useful

shuttle service was good which made it easy for us to transfer to

airport was close. shuttle left on time. room was excellent

real, fresh food at breakfast

clean. perfect location. spacious rooms. great breakfast

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

the swimming pool for the kids and the location was great!

kitchen area was awesome, loved the fuller size refrigerator

they always accomodate my requests either for early check in and my preferred floor...

the pool table and ping pong table in the game room were a lot of fun for our group

room had high ceilings, beautiful kitchen

big rooms. nice, spacious pool.

pool closes early.

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

kitchen ran out of breakfast. i got there in the last hour.

the front desk staff, kitchen and maintenance personnel were amazing

breakfast was acceptable. the room was clean.

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

using the laundry facilities was not easy as it had to be done via an app.

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

free parking. breakfast ok.

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

the gym is just for cardio

the only thing as that i would have preferred something different for breakfast each morning.

i like the gym laundry area and the staff.

there aren't garbage cans on the floors or lower level

breakfast was great and so was the location

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

held my kids hands

early check in

late check out

friendly staff. early check in

comfort, cleanliness, early check in

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

before fair field inn had micro oven in room to heat ur food in case u want to carry your food or kids milk need to be

everything was great! good breakfast!

easy friendly check in, nice appearance when one enters. large confortable room, good breakfast.

the shuttle drivers, to the front desk staff, the breakfast and the unexpectedly plush and comfortable

early check in was possible. staff was okay. bed was good

have loved 24 hour room service as i arrived starving after midnight and the market snacks didn t appeal

she got us early check in, which helped us out a ton

shuttle, kind staff and good service! clean! gym with brand new facilities!

no gym

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

the shuttle service from-to the airport was efficient

breakfast was generous

the room includes a small kitchen with dishes and everything a family might need

is the limited food options, which was indicated by residence inn perhaps, there could be a kitchen serving some food options especially for overnight stays

conveniently to jfk, with a shuttle, clean comfy rooms.

give us late check out at no charge

cheap hotel fare. on time shuttle bus.

everything is self-service and not recommended for travelers with kids

hotel hot tub or sauna wasnt working for the mens gym

when i got there for breakfast i was told i needed a voucher

the bar was nice

not breakfast

i needed an early check in and they did it !!!!!

i was a bridesmaid and was not provided any early check in, not even 30 min early

breakfast was amazing and loved my waitress

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

did not have breakfast but the location is perfect.

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

is too small for five people with kids

king room w/ sofa bed perfect for me and my 3 kids

my request for a quiet room with early check in was accommodated

the pool had a film over the water

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

excellent and courteous staff. very nice and clean facility. gym onsite. free breakfast.

breakfast

kitchen area, roomy, pool, bed

property has everything included, no hidden extras: pool, gym, daily breakfast and roomy rooms that have cooking facilities and lounge area as well as

the pool was very cold i called three times to have them turn the heat on in the pool and it was never

i miss the breakfast but i no it was good

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

around pool was lovely, water temperature was great, restaurant experiences were good and staff was

wifi is a bit hit and miss

refrigerators it would, especially what, with them being eco-conscious cause for less orders of room service, and reduce waste in that way

upstairs bar on a nice night would be lovely

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

food & bar were what we needed - long day and it was wonderful to stay at the hotel, enjoy several drinks

wifi

was ok but cold so i had to ask for it to be warmed up in the kitchen microwave

friendly staffs. breakfast is good. laundry available is important

ich is complementary in every

heated pool

was nice and it was very cleanunfortunately it wasn’t advertised at the pool was closed the gym was closed and there was no hot breakfast those are the reasons that i booked the

having breakfast available.

the pool looked great although we were unable to take advantage of it this trip

kids running up and down the hallway banging on the guests doors. hotel did not stop them.

excellent breakfast selection with a dedicated staff member making sure everything is refilled and restocked

breakfast

and great to not have to organise breakfast in the morning

breakfast was great

free shuttle, breakfast to go even before 6 am

helped me by offering a late check out time

gym door was malfunction

i did not have no breakfast, was in a hurry too leave for work

comfy bed, early check in, coffee/tea machine

the breakfast tasted pretty good as well

late check out at 1 pm

i forgot to get breakfast.

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

breakfast - apple juice was a good

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast is standard as you’d get in a best western or holiday inn express

beds great, gym good and views good

breakfast is a bit bland and basic but similar to what you get in other similar hotels

staff very friendly. breakfast very good.

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance and i

we had a good night and went to breakfast in the hotel

room service ended at 10 pm.

affordable breakfast

casino right there which was nice

arrived late and there was no food service or room service, just a small area with a couple of cold sandwiches

the towels was ruff for price of spa tub room should have better towels

the spa bath jacuzzi was very relaxing!

the front desk person was rude. the spa tub didn’t work as advertised

didn't like the fact that there its no refrigerator in the spa rooms

the jets in the spa bath in this particular room did not work properly

this last time kids were screaming and sounding like they were tearing up the room

the gym!! it should be equipped!

we only came because we were invited to a party for the kids in staten

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

also the gym wasn't

great spot for girls night with dinner, bar and spa

spa was excellent

property was nice best part was the spa treatment.

the bar staff were amazing !

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

friendly staff clean rooms and kitchen

breakfast was not hot meals.jus quick grab and go snacks.-

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

the kitchenette area

parking laundry service staff

breakfast amazing, staff very friendly, very clean , and family environment

only bagels were served at breakfast, no toast/bread option available

nice breakfast served by another excellent staff member

clean. conveniently located. great breakfast. quiet.

the complimentary breakfast was delicious

early check in and very nice check in girl.

to notifying the front desk for room service

the bar besides it.

they have a 24hr laundry room

the gym was clean and efficient

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

convenient access with free parking and good breakfast.

don t have room service everyday

great for kids

the friendly staff. the breakfast and the nestle coffee machine.

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

the staff were very friendly and the free breakfast was absolutely amazing.

friendly staff always went the extra mile and free breakfast was surprisingly good.

the staff was incredibly helpful, breakfast buffet was great

location, free parking

nice, clean, new hotel with anindoor pool and jacuzzi.

breakfast good. people be bad

wasn't crazy about breakfast. wife thought it was fine.

breakfast was plentiful and food replaced as needed

excellent choices and the breakfast area was well maintained ans always stocked well

room was nice and the bar area was a nice little thing to do to get out of the room for a

bar is great friendly and always professional to include: hotel employees always very accommodating

gym is

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

excellent gym

loved having a kitchen to cook in! staff was great!

kitchen with full refrigerator; bistro across the street had excellent food, complimentary cookies

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

idea for my weekend perfect location. breakfast was good.

staff and room and location were great. the breakfast was 5 star and plentiful.

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

accommodations,staff friendly and professional,excellent breakfast

the kids loved the pancake machine. in our second night the staff was wonderful.

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

more salt and sand on the ice outside, in the parking lot would of been

i made use of room service for a late supper which was fine, but i was disappointed with the choices

beautiful rooms and breakfast was wonderful! very clean too.

at front desk are all wonderful ,comfortable bed, good selection at breakfast, good parking

a lot of parking space, clean room, comfortable bed

loved the lobby and bar area, had lots of options

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

safety bar needed on the shower wall, not just in the tub

there is no gym and the breakfast included is really poor

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

wifi didn t work and only valet parking was available

i was sorry to realize the deterioration in the room service, cleanliness

glad breakfast was included especially saturday

the breakfast was very good and the location in great neck was right next to the train station and we

breakfast was very tasty but the bagels were very hard and stale the day after new year's eve

happened to stay room where some kind of laundry machine running like noises all night

the hotel has a resturant, snack place, gym and pool

bar in the lobby

swimming pool and gym

swimming pool and gym

parking no iron the breakfast is not good you have no choice what ever you are given you have no

breakfast is horrible

wish they had more breakfast options but still good food options

breakfast was a simple bag with muffins, yogurt, fruit, and bars

the breakfast and the housekeeping

the breakfast was piss-poor

breakfast

the breakfast is too simple.

it was quiet and had a kitchenette, just something i needed for a quick stay

there wasn’t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

room service not available right now

even though we only stayed overnight, my kids and i spent the whole time swimming

pools indoor and outdoor

other than a ton of kids were there for a lacrosse tournament and sort of took over every public place in the hotel

every hilton has pool and hot tub. hot tub pool makes the resort stay fabulous !!!

the parking and the morning staff

the parking lot is not safe

i like the fact it had parking

breakfast was just okay

good breakfast.

lack of parking and the breakfast choices were not too good, especially if you have dietary

breakfast could be better.

the guy serving breakfast was attentive and efficient

“breakfast included” it’s a scam.

breakfast was not good n room is bit small in size

the rooftop view was nice for breakfast

there was no breakfast offered. there was coffee.

lack of breakfast options

parking, wifi, & breakfast were included /free

when i asked to get our room cleaned they said we have no room service available today

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

we had to call room service couple of times to unclog the toilet

parking, wifi, & breakfast were included /free

ordered room service for 8:15 and they woke us up at 6:15 in error

and a complimentary airport shuttle to get there at 4:30am

flight was canceled and the shuttle picked us up and took us to the hotel

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

the shuttle driver was great and the room was clean and bed was comfy

the only reason we didn’t enjoy breakfast was simply due to our schedule, but we’ll definitely try it next time

no early check in

incredible staff, along with a great continental breakfast and gym facility

gym room

gym reasonably well

breakfast was great! location was excellent

no room service either

khan (gm) kitchen worker anisur, karim everybody was nice

one day we checked the gym and swim pool upstairs, but it closed

got there that the restaurant closed a while ago and it only serves beer or wine and the rooftop bar didn t open til

the staff and bar on the rooftop c:

the rooftop bar was closed but the oo lounge was great.

stayed in a king spa room

location and shuttle to spa castle

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

the breakfast did not include many warm options for kids.

breakfast could have been a little more selection but i wasn't disappointed

breakfast it's same all day.

we were lucky enough to get early check in which was greatly appreciated after a long flight