convenience of the location, because of were i was able to park my 18 wheeler

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

great parking

it was quiet and clean with parking on site.

free parking just outside

they basically just close when they want to and no room service available but that s not the fault if the hotel

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

swimming pool not available. coffee in rooms was very poor quality.

was bummed bc our kids would have enjoyed

i think the pool should stay opened later i like to swim at night when it's cooler

just didn’t like when it says free breakfast and you get your food and the lady that’s there give you a stink

however my kids enjoyed the pancakes

room service took a long time to answer and the food was so-so

as soon as i arrived they checked me right in and also the free parking

great lobby, nice gym and pool.

of the reasons i booked this hotel was because it offered a gym

parking lot

having breakfast available.

room and bathroom were clean, the coffee was excellent and plenty choices for breakfast

is neat and clean, friendly staff, breakfast is great, ample channels to watch on tv, comfy beds, convenient free parking

the pool was just the right temperature

the pool. the staff

breakfast was excellent, everything needed to satisfy for both adults and the kids

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

coffee maker in room, microwave and fridge are a must when traveling with five kids

br4leakfast and gym

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

great room, great to stay with kids, and breakfast excellent

the breakfast was extremely well done and delicious with a very nice variety

cookies at check in were a big win with the kids

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

put out- we saw other guests who knew walk away with them- which started discord with the kids

the staff, the breakfast, and the amazing shuttle service. the room was clean.

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

very friendly staff!!! very clean and good breakfast

the breakfast staff was not friendly

good location and clean room. breakfast was actually better than expected

they always accomodate my requests either for early check in and my preferred floor...

had a suite that had a terrace that leads to the pool

room had high ceilings, beautiful kitchen

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

rooms are very large and all have a patio that faces the pool

in this time of covid having a kitchen was very helpful

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

the gym was not the best - some of the weights were missing

the fire pit in the back was nice and the bar but the rooms.

the only flaw we found was the pool tile is dangerously slippery!

didn’t get the room i booked and we had share a bed with the kids with was uncomfortable

they offered local breakfast ideas when we asked for suggestions

now mind you as he was talking on his phone with, i'm guessing his wife and kids the whole time

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

breakfast was good but way too slow

very clean. location was great. staff was amazing. breakfast was 10/10!

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

quiet, great location, very nice staff, spotless, nice pool

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

kitchen staff was rude and full of attitude

the front desk staff, kitchen and maintenance personnel were amazing

kitchen staff was not very friendly and hard to locate

staff and also if available they will give late check out.

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close to

a nice hotel but a bit pricey about 200 a night with tax, there could've been a better variety at breakfast however i loved the fact that there was real orange juice and real bacon even though it

using the laundry facilities was not easy as it had to be done via an app.

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

when i got there for breakfast i was told i needed a voucher

breakfast was not included so we skipped it. i thought it was included

breakfast- n/a location great

i didn't have breakfast because i had other meal plans that morning.

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

was great, the bar man, german, was an excellent chap

music in the bar area was great

gym too small not a lot of equipment

the patio bar was in particular a lovely place to have a drink

would have liked a wet bar in the room and/or a small refrigerator

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front desk, but he shut the machine after he realized i

change up grab and go breakfast do something different

in rooms, side doors left open not safe, wish they leve the kitchen supplys in room and not have to ask for things

the kitchenette area

kitchen

the kitchenette, clean roomy, provided breakfast.

bed confortable, studio space nicely organized, kitchen ok, breakfast very good

friendly staff, clean room, great breakfast, free parking.

unable to use the jacuzzi or pool at the time of my stay

having access to a full size refrigerator and kitchen made me feel like i was home

everything especially the bed and the pool.

location was perfect, and the breakfast wasn’t what i’m accustomed to but it wasn’t bad it was a nice covid free

breakfast

bar in lobby with excellent bartender (amir)

clean, modern, centrally located, nice gym, friendly professional staff

breakfast was plentiful and food replaced as needed

wasn't crazy about breakfast. wife thought it was fine.

the continental breakfast was very nice

nice, clean, new hotel with anindoor pool and jacuzzi.

the breakfast was incredible value

excellent gym

hotel employees at the bar front desk and the team at the front desk

room was nice and the bar area was a nice little thing to do to get out of the room for a

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

gym is

the bar menu is good and tasty

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

only the bar food was available at the bar lounge

the receptionist to the cleaners and bar and waitstaff was excellent

location to beach low pet fee

access to indoor pool, nice fitness room, good breakfast and great staff

nice staff and big rooms with kitchen

i didnt know the rooms had kitchens

loved having a kitchen to cook in! staff was great!

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

great for an adult weekend away from the kids

kids totally love the fact we can finally use the swimming pool

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

spa was excellent

(drinks were amazing) we are looking forward to visiting again and using the spa services

my kids had to go downstairs to ask for additional towelsand

no indoor pool

view from the room was the best, the rooftop pool, restaurant service and food was very good too

pool was great .. beachfront was amazing. breakfast was good.

gym was not open but enjoyed waking the 4 mile boardwalk more.

there wasn’t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

the kitchen is convenient for us to cook some food.

laundry room if need

would have liked more choice for breakfast.

breakfast

wifi was weak

it was very clean, staff were really friendly, rooms were nice, pool was enjoyed by grand kids.

my kids had a great time my son really enjoyed his christmas present which was a hotel stay

the pool was gorgeous and the kids loved swimming

no dining options between 3:30-5? coffee shop/store closes very early, no room service offered

staff very friendly and helpful. good location. close to great diner. good breakfast.

breakfast was very good (fruit, yogurt, toast, and croissant to choose), beds comfortable, good

the breakfast was a scam

thought the breakfast was a bit spartan

went over and above in having the simple continental breakfast out for us an hour earlier as we had games early in the morning

she addressed us passively-aggressively and accused one of my kids of stealing candy

clean room, warm pool and great hours for the pool and fitness center.

the bar tender is great

clean place with nice amenities and a pool

would have liked an outdoor pool.

the breakfast was yummy.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

didn t use any amenities like the pool or gym

had breakfast at restaurant on last day, food was good not great

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

held my kids hands

comfort, cleanliness, early check in

early check in

the location the room was beautiful and parking convenient

absolutely beautiful, outside pool, washer & dryer, very clean rooms, and parking

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more could you ask for

they also have a pool

like the fact the hotel had a restaurant room service and also a pool it was very clean and

the parking was a bit challenging. the bar was in the lobby, but not opened.

close to one of our favorite gyms and the bed was very comfortable!

breakfast. attendant was super capable and charming.

wifi want working in the rooms for 2 out if the 3 days we stayed

only suggestion i can think of is to add heart healthy items to the bar menu

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

they went above and beyond to make my stay pleasant from accommodating a late check out to offering a family room so that we could comfortably sit and visit

i have two very small kids, it's cold outside, we're waiting in the street where they told us

i asked for a late check out and it was done

one microwave, located on 1st floor in the laundry room

shuttle service on time

the shuttle service was extremely useful and the complimentary dinner on weekdays was an added bonus

i couldn t call room service or contact the front desk

wish they protected the hot tub and/or pool so it could be used in the winter.

parking was also not an issue

plenty of parking space and importantly for us very close to the bethpage golf courses

kitchenette was nice wifi nice shower to short showerhead needs to taller !!!

very good free breakfast. p

the gym was closed

it was clean, the staff and breakfast.

breakfast was really on the downside bed size was small

definitely not a place to stay with kids

no breakfast. (what happen).

location, helpfulness of staff, breakfast, having a gym

only thing i didn't like was fox news on the tv at breakfast, but i had my phone and focused on that

the gym that they advertise- not open

a lot of parking space, clean room, comfortable bed

breakfast not included due to cov 19

were so pleased with everyone and everything - even the parking area

needed to have a ramp from the outside parking lot so you could roll luggage up to the hotel instead of carrying luggage up the stairs

parking, neatness, fitness center was adequate, but not great

the kids loved the pancake machine. in our second night the staff was wonderful.

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

the breakfast ended at 9:30am a bit too early

breakfast was good in the morning

restaurant and bar on site

dinner - breakfast excellent service amenities pool pleasantly furnished

location was perfect. breakfast meal was good. bar was also very nice.

pool and hot tub were out of service and we were very disappointed about that

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

proximity to the airport- free shuttle- comfortable and very clean property

bathrooms next to large burst area and gym had key card locks but the room key would not open and no sign

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

front desk staff, location, easy shuttle

the breakfast room was great, clean and well stocked

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

the gym was very outdated

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

i love using the gym

late check out time which is really nice

shuttle service, continental breakfast, location to airport

helping staff. the guy at front desk was friendly and shuttle bus was good.

a spa tub in the room.

airport shuttle bus

shuttle service, continental breakfast, location to airport

we heard kids crying and screaming for a couple of hours

there was no breakfast. or take out breakfast. toilet was child size. why?? need bigger toilet

gym across the street, closeness to the great neck station, healthy breakfast, colberh

wifi was so bad: 0,5 mb download speed

pool for my kids

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

gym, great room, aircon, shuttle, restauarant,staff.

room service, would be nice to have in a hotel.

takes a while to get to a jfk hotel, especially via subways and shuttles, so it is nice to come into a clean and updated room

my kids and i felt safe in the area

the shuttle bus frequently travel to the airport and the picked us back to the hotel within 15mins

kind of frustrating when you have tired kids

we received late check out to 2pm on request for our brief 5 hour stay at the property

shuttle from the airport, it was easy to check in. great breakfast buffet

the wifi was working so perfectly

i was with my wife and two kids

the staff were pleasant & welcoming. the breakfast was good & had variety.

practical hotel with laundry room in the basement and kitchenette in each room

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

the location, late check out, airport shuttle, laundry facilities, & the breakfast!!!

bedding, decor, staff, shuttle. i always know i’ll get a good night sleep.

loose safety bar in bathroom

parking was readily available

the friendly staff. the breakfast and the nestle coffee machine.

really needed a new bar of soap in our bathroom after a couple of days

the rooms are small. so with kids withus it was little difficult to move around.

nice bar and restaurant

no gym

shuttle, kind staff and good service! room is modern and stylish. everyone is nice and polite.

the shuttle driver and check in experience was good

restaurant and room service food was poor, the taste was not good and the food was overpriced

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

like the cleanliness, nice staffs, breakfast & the parking

excellent location the restaurant was amazing!!!!! breakfast and coffee in the am was excellent

parking lot is difficult to navigate because of space, however, it is free, so for ny, it's

bed was super comfy, gym was great, easy to get to from the airport

hotel hot tub or sauna wasnt working for the mens gym

up at jfk shuttle point was on time

room had bed bugs, my kids got bite up i got bite up

convenient and reliable shuttle to and from the airport was a welcome amenity after travelling for so long

close to a park for the kids

the weekend the shuttle bus is not available

hotel for jfk airport with good shuttle service

restaurant with good service and a varied interesting menu; excellent shuttle service; great gym - total comfort

staff great! bar and meals very good. free and fast service to jfk

wifi was the only thing that i like about this room

the gym was a hole in the wall with no tools and few machines

breakfast was great

it was easy to setup shuttle service to/from airport

to the airport, free shuttle to the airport, friendly staff and very helpful with any needs

very near to the airport and the complimentary shuttle service

helped me by offering a late check out time

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

comfy bed, early check in, coffee/tea machine

very clean rooms and facility incl. gym.

the breakfast tasted pretty good as well

reached there early in the morning and i was really pleased as i was given early check in

no water bottles or kettle, minimal snacks for breakfast

breakfast was a joke - a small bag with a yogurt and biscuit

i forgot to get breakfast.

breakfast - apple juice was a good

i didn't like the breakfast. it was the same every day and not worth the price.

they have a 24hr laundry room

early check in , room makeup timely, cleanliness is top notch

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

super clean, great room service and super comfortable beds

like the gym- clean and sufficient equipment to get a good body workout

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

breakfast amazing, staff very friendly, very clean , and family environment

only bagels were served at breakfast, no toast/bread option available

very convenience and breakfast,

the complimentary breakfast was delicious

staff very friendly. breakfast very good.

breakfast wasn't the best - i ate cereal with a fork because no spoon was available and eggs ran

breakfast included and it’s delicious. place is very clean. good customer services

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

the gym is fair — suitable if you mainly use a treadmill

the spa bath jacuzzi was very relaxing!

didn't like the fact that there its no refrigerator in the spa rooms

the towels was ruff for price of spa tub room should have better towels

the spa was nice the room was clean and the service was good ?

the front desk person was rude. the spa tub didn’t work as advertised

size of room and beds were small for a family of four with 2 teenage kids

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

kids need to walk up to the 3rd floor after the long travel

we only came because we were invited to a party for the kids in staten

the little gym area and business room was a plus

granted early check in with no problem

lack of restaurant and room service

even know about food court or even the casino

that i have a problem with my back and leg the parking lot was a little to far away but i made it

it's a casino resort hotel! we go here often. we tried the rw prime restaurant. it was good.

breakfast was good. location was excellent. staff was helpful.

breakfast was great

gratis and very nice breakfast buffet w fritattas and sausages as well as fruit n cereals

breakfast bags were not nutritious or appetizing

the breakfast was great and there were tons of options.

the pool was amazing

bar and cafe area were really good

when we arrived we were greeted by the om alina who was awesome as well as the pool attendant tara

the food at the restaurant and pool bar was delicious and the cafe had great breakfast items

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes