the breakfast need to have more selection

shuttle service continental breakfast late check out when requested

laundry facilities and vending

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 hrs to 0600 hrs

shuttle service is really convenient and the staff is really nice

we loved their mezzanine area where the bar and restaurant were located.

no beach towels available, couldn't use gym for renovations, try to extend but doubles were no longer

my kids had to go downstairs to ask for additional towelsand

location beach property with boardwalk in long beach with hotel amenities, bar, restaurant and pool

no indoor pool

the shuttle driver remained at midnight to get us to the hotel

proximity to the airport- free shuttle- comfortable and very clean property

breakfast is brilliant! the staffs are professional.

breakfast and the shuttle service to the airport

shuttle bus srvice, font desk, breakfast.

shuttle service, continental breakfast, location to airport

shuttle service was very good and rooms were clean, well kept, and modern looking

i was told all room had spa tubs but my room didn’t have one at all.

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

) the only thing i wish it was on website that there is no shuttle after 11 pm, cause they waited for quite while and only after understood to take

location to beach low pet fee

only the bar food was available at the bar lounge

the bar menu is good and tasty

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

easy shuttle to the airport in the morning

staff very helpful. room was clean. breakfast options were good.

breakfast was very. nice to have shuttle service to jfk

bed $ pillows outstanding breakfast super!

the shuttle driver was very nice and drove us into town to eat

a pool would ve been great for the kids

ontime shuttle to and from train and airport

for the price i would have liked to let the kids swim seeing as there's not much to do in the area

gym & washing facilities was convenient as was the market and the airport shuttle

was no room service and the ice machine was in the basement

shuttle was running late due to only one driver

our flight was departing in the evening so the staff on reception gaves a late check out for 2pm at no extra cost which was good of them

gym was a bit small

wifi - not secure and did not appear free

the late check out of 12pm is super convenient if you have a later flight

breakfast of just ok, and location was great.

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

the breakfast was extremely well done and delicious with a very nice variety

great room, great to stay with kids, and breakfast excellent

everything was great, nice rooms, super clean, brand new, great bar and rest

the shuttle driver and check in experience was good

the lady at reception said the room service was running, but when we got to the room, it was not

there was over charged room service, was a nice wrap but completely overcharged

next to the airport so easy to catch a flight next day and staff was kind enough to give me a late check out time

breakfast

the breakfast had a great variety and replenished, kept fresh and very

the newer hotel just across the drop off area has a great bar and restaurant

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

though close to the airport (with free shuttle to it, we didn’t hear a thing

give us late check out at no charge

the hall ways were very noisey with kids an adults running around

had asked for rooms together as we were traveling with our 4 kids

room had bed bugs, my kids got bite up i got bite up

and quality of meal in the restaurant breakfast was not included gym was closed for

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from street

breakfast was nice

coffee maker in room, microwave and fridge are a must when traveling with five kids

meanwhile i heard doors slamming all night, kids running around

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

the pantry was low in stock... and the kitchen was closed already

wifi was the only thing that i like about this room

customer service was excellent, the gym was good, they had parking, the room was quiet for the most part, close to restaurants and the

free shuttle service to airport and back,, very helpful and good people

though very expensive)

small gym was a bonus

a free tea and coffee bar was a blessing after a day of travel

and great to not have to organise breakfast in the morning

room was clean and spacious, good common area, very small gym but able to get the job done.

it is very close to jfk airport, and they offered free shuttle service

beautiful hotel very clean rooftop bar and restaurant was beautiful great drinks and food

refrigerators it would, especially what, with them being eco-conscious cause for less orders of room service, and reduce waste in that way

for how expensive the hotel and spa are, i expected the room to be bigger, the spa to be a little more luxurious, and there maybe

upstairs bar on a nice night would be lovely

i did not like that i couldn't order room service or coffee to my room.

the pool is under repair

the breakfast and the staff was friendly

i think the pool should stay opened later i like to swim at night when it's cooler

i didn’t like the breakfast or how all the accommodations were closed ( gym, pool, etc ).

the breakfast was a bite more extravagant than was anticipated as well considering the great price

nothing to report maybe room service for food would be a nice touch.

granted early check in with no problem

casino right there which was nice

parking

room service for luggage gentleman on duty was extremely helpful front desk happy and

helped me by offering a late check out time

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

hotel, clean room, especially the bathroom, good breakfast

i did not have no breakfast, was in a hurry too leave for work

comfy bed, early check in, coffee/tea machine

was pretty good easy access to go anywhere through subway and breakfast was good

breakfast was not outstanding . location was however ideal

i forgot to get breakfast.

we didn't try the breakfast

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast could be better!

breakfast is standard as you’d get in a best western or holiday inn express

breakfast is simple but standard - coffee, waffles, scrambled eggs and sausage, bagels, yogurts

beds great, gym good and views good

location is great/ breakfast was good

location price room breakfast

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

we came halloween and ppl were in the hallway till 2:30 am loud and kids running around not one staff person

size of room and beds were small for a family of four with 2 teenage kids

kids need to walk up to the 3rd floor after the long travel

also the gym wasn't

comfort, cleanliness, early check in

early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

late check out

the towels was ruff for price of spa tub room should have better towels

the jets in the spa bath in this particular room did not work properly

they don’t provide soap for the spa bath room at least something travel size for the customer

the front desk person was rude. the spa tub didn’t work as advertised

the spa bath jacuzzi was very relaxing!

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

the pool area is nice

the spa was great and the late

red door spa waiting end of day and bar great with 2 different kind of

the manger was treble they asked for $50 for early check in

my friend and i didn t use the gym or pool this trip but it s always wonderful

the gym was available for free

the complimentary breakfast was delicious

nice breakfast served by another excellent staff member

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

breakfast was pretty great

we booked with breakfast an get voucher for the starbucks breakfast bar in hotel - perfect

early check in , room makeup timely, cleanliness is top notch

there is no room service unless you request a day before the actual service

early check in and very nice check in girl.

bar barely had alcohol and closed very

convenience of the location, because of were i was able to park my 18 wheeler

the breakfast and the housekeeping

no real breakfast.

breakfast is just a brown bag, and you can get a hot coffee downstairs

breakfast was a simple bag with muffins, yogurt, fruit, and bars

breakfast is horrible

the parking lot is not safe

i like the fact it had parking

the parking and the morning staff

breakfast- but that was bad in general in us

spacious kitchen with lotsa amenities

our kids were so disappointed

i enjoyed my sent me & my kids n husband we had a good time

the pool and the room so clean

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

there was free wifi

location and parking

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

just the food for the continental breakfast could you some upgrading.

actually thought the hotel was clean and neat, but its good when you travel without kids

breakfast every day was excellent, with scrambled eggs, potatoes, meat, waffles, cold and hot

the rooms are small. so with kids withus it was little difficult to move around.

their was no breakfast due to covid

loose safety bar in bathroom

clean room with comfortable bed, good breakfast

breakfast was okay location was perfect

i liked how i was allowed early check in

close too the mall ..clean rooms and bathroom breakfast included.

hotel was dirty i had an business meeting at 2:00pm so i requested an early check in they refused me

hotel was great everyone was professional and the bar was great the rooms were clean will use this hotel

no room service.

great lobby, nice gym and pool.

i really wanted to get in the pool but it was out of order

as soon as i arrived they checked me right in and also the free parking

kitchen ran out of breakfast. i got there in the last hour.

staff and also if available they will give late check out.

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

kitchen staff was not very friendly and hard to locate

the front desk personnel and the kitchen staff

they always accomodate my requests either for early check in and my preferred floor...

the pool was a nice touch as well

a nice hotel but a bit pricey about 200 a night with tax, there could've been a better variety at breakfast however i loved the fact that there was real orange juice and real bacon even though it

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

the gym is open 24 hours and the pool which is open from 10-10 is very large and good for a decent swim

bar and restaurant had a limited menu

the bar area was inviting, the elevators quiet and quick

free parking, gym, pool, comfortable bed, good shower.

the breakfast was outstanding

bar hours should be extended if patrons are present

everything was wonderful. comfy bed. immaculate room. loved the breakfast choices.

had a suite that had a terrace that leads to the pool

we enjoyed the game room( ping pong table and pool table)

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

rooms are very large and all have a patio that faces the pool

the pool table and ping pong table in the game room were a lot of fun for our group

it include a kitchen and seating room

the cleanliness, the kitchen area. nice size room

we only had a hour in the pool but it was fun

good location, free parking, ev charger on site.

broken equipment in the gym no shower in the pool area. no jacuzzi

we didn't have breakfast there. it wasn't far from my grandparents house.

their breakfast was great

the staff was great, facilities were clean and the breakfast was great.

location is good, room is ok, clean and good wifi.

clean, friendly, well trained for covid-19 cleaning excellent breakfast

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

there was no breakfast offered. there was coffee.

lack of breakfast options

not too much. maybe breakfast

the rooftop view was nice for breakfast

i needed an early check in and they did it !!!!!

it is very clean and the food is tasty, especially the breakfast.

when i got there for breakfast i was told i needed a voucher

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

i didn't have breakfast because i had other meal plans that morning.

breakfast was just okay

good breakfast.

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

the guy serving breakfast was attentive and efficient

breakfast was ok but could have a few more choices for breakfast

what is great about this hotel you have 2 restaurants, a rooftop bar and a shrimp restaurant i believe

didn't like the breakfast that was included

the dinning room was closed and so was the gym

they have parking if you need it; gym equipment fine if you need a workout, continental breakfast is nice; good shopping in the area

has a really good location, even has a bar on the top floor where they made the best apple cider alcohol cocktails

the staff were amazing!! kevin the shuttle driver was just the best!

had to be at the airport at 5:30am but shuttle service didn't start until 6am

were not too friendly, fitness center was run down and had water leaking from the ceiling that was getting all over the

and the worker there are negative people and they were bothering me and my kids

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

room is clean and new, pretty spacious for a ny hotel. gym small but useful and free breakfast

property advertised airport shuttle but does not specify which airport so i land at jfk expecting to get a shuttle and theirs

from check in we were never told that we should fill out a room service form

* excellent location * small living area in the room was great for a small family * the small gym did what it needed to do * great temperature control

i must mention that sheikh working as shuttle driver / reception was extremely helpful and went above and beyond to make our stay

us a pool and a tennis court)

nice size gym

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up when we arrived after a long flight

they had a shuttle service from lga that picked us up after we landed dropped the ball on getting us back even

airport shuttle was perfect, we arrived early so we left our bags and we went on our day

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

we were lucky enough to get early check in which was greatly appreciated after a long flight

the breakfast was fine and good enough for us and their warm breadrolls were delicious

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

the road to the hotel is hilly, and may be a bit tiring, especially if you are old or have young kids

breakfast is great

the kitchen was fantastic, but there weren't any mugs or normal kitchen things to use

very spacious room, had a whole kitchen and living room

nice that they provided breakfast

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

i wasn't given a wifi password or a remote control for my room

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

the very first-morning room service came and we advise we don't need anyone

the complimentary breakfast was a nice bonus and the room was super clean

gym is hardly even basic

honestly everything was ok i was hoping that there will be a gym but overall perfect

front desk waived early check in fees

the place was clean and the breakfast was good

they gave me early check in at no cost and we're very attentive to answer any questions

i did not get to experience the breakfast

staff is chill and breakfast is good because i like waffles and making it myself

goodud83dudc4d10 out 10 room clean, location is good, checking fast the staffs are nice breakfast was excellent to be honest i don't know why people gave that hotel negative comments

only one thing the breakfast was not good

breakfast is great but good be better

the staff and bar on the rooftop c:

the rooftop bar was closed but the oo lounge was great.

location and shuttle to spa castle

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

they have a rooftop bar and you can order food as well

staff allowed a late check out

the breakfast was so good and the waiter (can't remember his name), he was awesome too

no sufficient food selection and only a scant breakfast

location and cleaniness, downside is no free breakfast. i would definitely stayed again

didn't have breakfast.

cleanliness, friendly staff, yummy breakfast

not able to use the gym; we could wear our masks and the they could restrict the number of

convenient store / deli right next door was friendly and had what i needed, hotel airport shuttle was prompt and friendly and easy short ride to laguardia airport

10/10 stay food to try lucky chen (the shuttle driver told me about this place it was amazing and directly next to hotel

until 3:30 am there were after hour parties with booming music, and vomiting ‘underage kids’ outside on the street

we would have liked more choice at breakfast, every day was the same offer

did not have breakfast but the location is perfect.

was very friendly, the room was big enough for me and 3 kids

breakfast was 16.99 a person the amount i paid should have included breakfast

room was dirty, the carpet was coming up in the room and kids kept tripping on it

there's not much to do in the hotel when you have kids.

the pool wasn't open. ðŸ ? ??

pool very nice and loved fire pit

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

the only flaw we found was the pool tile is dangerously slippery!

restaurant leaves a lot to be deserved; what bar does not have gin

very nice new hotel with a shuttle to laguardia.

the shuttle, staff, cleanliness.

very friendly staff and beautifully appointed. gym and pool very nice.

location and gym