the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

convenience of the location, because of were i was able to park my 18 wheeler

the pool wasn’t open.

to much young kids being

breakfast was excellent was close to where i was going and i'll be back in two weeks

the breakfast and the staff was friendly

room was a good size enough room for the 5 of us 2 adults and 3 kids

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

my kids hurt themselves on the bed several times

the gym is very small and seems scary

breakfast was nice

the staff, location, breakfast, parking

the price for breakfast included, the beautiful and clean room was fair

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

cookies at check in were a big win with the kids

shower had no bar to hang onto and was a little slippery. pipes made noise at night

great parking

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

- carpets on the floor -no internet connection due to bad wifi

d bar attached to it

easy shuttle to the airport in the morning

bed $ pillows outstanding breakfast super!

but we were offered shuttle service who can drop us off

everything. especially the breakfast

the breakfast staff was not friendly

the pool was closed due to covid but that's ok... very quiet

late night room service menu.

we loved the pool.

needs a little updating-no bar soap in the whole hotel

the scale in the gym is outdated

the bar food was delicious and the drinks were perfectly balanced

king bar and red salt restaurant are truly exceptional

definitely book your spa appointments ahead of time that is no pop in service :-)

was great, the bar man, german, was an excellent chap

the swimming pool is super small compared to the size of the hotel and so is the gym

the fitness center is also nice too

we are a company of five (2 adults, 3 kids) and we booked a double queens room with sofa bed

close to adelphi university water at front desk with fruit cleanliness breakfast

our kids were so disappointed

a fairly new hotel so it’s very clean, i got a suite which came with a lot of things like a kitchen (oven, dishwasher, pots, pan, refrigerator, stove) the one bedroom suite had 2 tvs, iron ,

they always accomodate my requests either for early check in and my preferred floor...

we enjoyed the game room( ping pong table and pool table)

the pool table and ping pong table in the game room were a lot of fun for our group

big rooms. nice, spacious pool.

the lobby was beautiful, the pool as well

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

kitchen staff was not very friendly and hard to locate

large room, very comfortable bed & bedding, fridge in room, continental breakfast

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

clean, decent breakfast, nice staff ,close to everything

using the laundry facilities was not easy as it had to be done via an app.

hotel premises/ swimming pool/ spacious room

we loved the pool and the breakfast was amazing and it was included

there's free breakfast and free wifi

i always love my breakfast , the pool and hot tub so close to many activities

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

pool, gym, business center, etc

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

did not have breakfast but the location is perfect.

we were early so we used your wonderful pool and outside tables

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a wholesale cost of 40 cents), and dry/cold breakfast sandwich smaller than my palm

the fire pit in the back was nice and the bar but the rooms.

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

had a good time at the gym

i loved the small gym it was good to use some equipment again

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

when i got there for breakfast i was told i needed a voucher

not breakfast

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

only the bar food was available at the bar lounge

location to beach low pet fee

the receptionist to the cleaners and bar and waitstaff was excellent

the bar menu is good and tasty

us most of our money back so we can actually buy extra food some we cannot use the pool at the gym but like i said i do understand because of the covanta virus but i could have found a cheaper

there was a patron who was smoking inside the pool area

broken equipment in the gym no shower in the pool area. no jacuzzi

we were not aware that a pool and gym were available

the daily housekeeping service. on site laundry facility.

me and my indiana bestie (ace) enjoyed the pool

no hot pool. laundry was out of service. one of the elevators wasn’t working

we stopped for a nightcap at the bar downstairs and amir was great

bar hours should be extended if patrons are present

the breakfast was outstanding

my kids had to go downstairs to ask for additional towelsand

view from the room was the best, the rooftop pool, restaurant service and food was very good too

clean, close to beach, good bar and restaurant, friendly staff, kids friendly

pool was little bit cold but refreshing for kids to play in

the roof top pool is heated, so good to swim even in the colder months

we enjoyed the pool and the waffles for breakfast

very clean property. staff was friendly. outstanding breakfast with lots of healthy options.

was nice and it was very cleanunfortunately it wasn’t advertised at the pool was closed the gym was closed and there was no hot breakfast those are the reasons that i booked the

the facility was perfect for us, with the pool and the gym, with the breakfast it was a perfect stay for a

every time i visit my mother i stay here if there’s availability inside only when i’m with my kids but they make it a

comfort, cleanliness, early check in

early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

held my kids hands

hotel & spa has become my home away from home

the spa was also very nice

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

spa was excellent

property was nice best part was the spa treatment.

breakfast was only adequate.

the breakfast offering was good

love the kitchenette area and that the hotel provided pot and pan and eating utensils

having the kitchen facilities and this month the price was good.

breakfast was not hot foods.just grab and go snacks

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

staff was very nice and the shuttle

shuttle service continental breakfast late check out when requested

hotel was very receptive to my late check out request

they went above and beyond to make my stay pleasant from accommodating a late check out to offering a family room so that we could comfortably sit and visit

the coffee was great and always available. breakfast was mediocre but that was expected.

the continental breakfast was very nice

nice, clean, new hotel with anindoor pool and jacuzzi.

the breakfast was incredible value

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

the food at the bar bistro was just average.

bar is great friendly and always professional to include: hotel employees always very accommodating

hotel employees at the bar front desk and the team at the front desk

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

excellent gym

loved having a kitchen to cook in! staff was great!

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were great

i didnt know the rooms had kitchens

staff and room and location were great. the breakfast was 5 star and plentiful.

staff accommodate you when you have allergies to the free breakfast they

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

they gave us an early check in on the day after american airlines canceled a night flight

free shuttle from train station, offered late check out.

shuttle bus srvice, font desk, breakfast.

the gym has a few weights and a couple of machines and is clean and modern, open 24 hours a day

free shuttle noise outside. people talking yelling,

shuttle service was very good and rooms were clean, well kept, and modern looking

shuttle service was good which made it easy for us to transfer to

airport shuttle bus

shuttle service, continental breakfast, location to airport

were forced to park at the basement because parking spaces in front of the hotel were roped off for an event the following day

lower level rooms view to a wall. bar closes way too early.

meals in the restaurant downstairs were excellent, as was the room service breakfast

excellent buffet breakfast, easy parking, could not have been better

no fitness center

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

accommodations,staff friendly and professional,excellent breakfast

breakfast was perfect

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

staff was friendly and accommodating. breakfast has great choices for everyone!

very poor breakfast.

breakfast was great and easy quick day starter

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

it was quiet and had a kitchenette, just something i needed for a quick stay

staff is great as is the kitchen

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

we had to call room service couple of times to unclog the toilet

only suggestion i can think of is to add heart healthy items to the bar menu

that we could use the gym.

that there was a bar and the lobby was nice and spacious

it was very clean, staff were really friendly, rooms were nice, pool was enjoyed by grand kids.

poor room service

rooms need updating. wifi was horrible.

quiet large confortable room. good bed, good wifi good tv

little kids and babies are taught to swim safely on the weekends

this location was really convenient with a bar and restaurant

a pool would’ve been great for the kids

poor and inaccurate instructions for wifi

location, on site restaurant, shuttle to jfk, wifi free

also, i came to appreciate small gym with some basic equipment

great gym and pool. convenient laundry room. useful shuttle service

staff was friendly, bar was nice and it was very clean

happened to stay room where some kind of laundry machine running like noises all night

hotel is beautiful. the pool was clean, close to the beach.

restaurant and coin operated laundry on site.

our flight was departing in the evening so the staff on reception gaves a late check out for 2pm at no extra cost which was good of them

the gym is bigger than it looks in the pictures, its nice with towels and water provided

the staff was so friendly and great with the kids

hotel wifi keeps disconnecting. it could have been more stable.

like a midnight room service or something

airport shuttle free breakfast and the kitchen

the room had a small kitchen, which was nice and clean and had toiletries

too expensive breakfast finished too early

bedding, decor, staff, shuttle. i always know i’ll get a good night sleep.

gym was well equipped

reception guys where in abit careless and at arrival when requested for an early check in possibility the reply was rude and was repeating go and come after 3 which

shuttle, kind staff and good service! room is modern and stylish. everyone is nice and polite.

the room service food was excellent

next to the airport so easy to catch a flight next day and staff was kind enough to give me a late check out time

everything was great, nice rooms, super clean, brand new, great bar and rest

the pool was good and my kids had an awesome time

fantastic, clean location and friendly staff! free parking!!

liked the convenient location, the pool & workout room, the bar & restaurant

staff bedding breakfast. bar pool the grounds

in a breeze - asked for different accommodations to be closer to the pool & immediately done- room w/2 queen beds great - the beds & pillows were so comfortable

shuttle service, near by airport, clean

the hall ways were very noisey with kids an adults running around

we had a very late check in so he gave us a late check out

my kids were so exhausted that they were willing to just sleep on the floor at this point

and spacious room; hotel has a small shop in the foyer which is useful for small items; good gym; good wifi

expensive for midweek especially when there wasn''t many cars in the parking lot, neither this time or previous stay

like the fact the hotel had a restaurant room service and also a pool it was very clean and

fix the gym. broken old equipment

clean room, helpful staff, nice hotel bar that was not as expensive as i thought it would be,

staff was very accommodating, bar and restaurant very convenient right on premises!

had to pay extra for breakfast even though tasted good and no food offered for dinner.

breakfast has not been requested.

the breakfast was yummy.

didn t use any amenities like the pool or gym

the fitness center never had more than one person in it but we saw it and the pool in use

more cereal selections for breakfast as well as fresh fruit as an option.

the breakfast was very good and the location in great neck was right next to the train station and we

gerald who ran the breakfast bar was terrific. a very good man indeed.

i was sorry to realize the deterioration in the room service, cleanliness

pool for my kids

the gym is really nice and a big space

hotel for jfk airport with good shuttle service

the staff was great at check-in and the bar for food service

reasonably priced restaurant on site, wifi good

room was hot and muggy and air couldn't get the temperature cold enough for any of my kids to sleep

their was no breakfast due to covid

the friendly staff. the breakfast and the nestle coffee machine.

the rooms are small. so with kids withus it was little difficult to move around.

don t have room service everyday

my kids had to get an airbnb

bad news: small breakfast feature and no sports channels

breakfast was very good (fruit, yogurt, toast, and croissant to choose), beds comfortable, good

expensive bordering on price gouging very basic breakfast but good coffee 2 star hotel with 5 star

the breakfast was poor, little choice (a banana and a cereal bar)

paid for breakfast but only consisted of toast and coffee

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

there is no gym and the breakfast included is really poor

location, free parking

parking.

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

is not the hotel's fault, but the street by the parking lot is completely broken up & it sounds like it's been that way for awhile

the food in the breakfast could be better maybe offer boiled eggs instead of scrambled

i think it should be noted that it's a continental breakfast.

the breakfast was great and had a comfortable area to sit and wait after checkout until i got a free

shuttle to and from airport, modern clean room, small gym - good for a quick stay near jfk

free shuttle, breakfast to go even before 6 am

partners flight wasn’t until 7pm, they kindly offered a free late check out until 12pm

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

loved the coffee bar and having the option to have espresso

wine bar and restaurant beside the lobby

enter toilet height and parking.

wish they protected the hot tub and/or pool so it could be used in the winter.

ds and adults)

helped me by offering a late check out time

i did not have no breakfast, was in a hurry too leave for work

reached there early in the morning and i was really pleased as i was given early check in

staff was friendly and allowed me to get an early check in at 12 noonud83dudc4c

breakfast was top tier

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

i mis that they didn't have continental breakfast ud83dude15

i forgot to get breakfast.

breakfast was a joke - a small bag with a yogurt and biscuit

i didn't like the breakfast. it was the same every day and not worth the price.

no parking/ a choice of breakfast meat

location price room breakfast

location is great/ breakfast was good

it was clean comfortable and great atmosphere the breakfast was decent and i had a gym to work out in my fiance and i

beds great, gym good and views good

the gym was closed

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

very good free breakfast. p

kitchenette was nice wifi nice shower to short showerhead needs to taller !!!

no golf channel on tv

was advertised hotel has a gym and a spa

i enjoyed the breakfast, and the seated area was nice

location, helpfulness of staff, breakfast, having a gym

fact that really good breakfast was a part of the price of accommodation, was a big plus for us

than just soap price is extremely overpriced for an inn common area could use more facilities for breakfast/light

super clean, great room service and super comfortable beds

to notifying the front desk for room service

they have a 24hr laundry room

there is no room service unless you request a day before the actual service

like the gym- clean and sufficient equipment to get a good body workout

room and breakfast

everything! breakfast is amazing, really clean and the staff is excellent !!

breakfast was pretty great

the gym was available for free

breakfast amazing, staff very friendly, very clean , and family environment

they don’t provide soap for the spa bath room at least something travel size for the customer

didn't like the fact that there its no refrigerator in the spa rooms

the front desk person was rude. the spa tub didn’t work as advertised

the jets in the spa bath in this particular room did not work properly

the spa bath jacuzzi was very relaxing!

gym

the gym was well equipped

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels to use

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

the little gym area and business room was a plus

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

the gym was very outdated

the gym facility is in the basement, machines not working

i love using the gym

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

granted early check in with no problem

lack of restaurant and room service

even know about food court or even the casino

that i have a problem with my back and leg the parking lot was a little to far away but i made it

it's a casino resort hotel! we go here often. we tried the rw prime restaurant. it was good.

the friendly staff, how easy it was to valet park, the pool, the decor

refrigerators it would, especially what, with them being eco-conscious cause for less orders of room service, and reduce waste in that way

pool not heated and saunas left in poor condition also children throughout the entire pool/spa area

beautiful hotel very clean rooftop bar and restaurant was beautiful great drinks and food

get rid of the obligatory spa charge. i'm 83; my wife is 74.

cleanliness & breakfast

breakfast area is a bit small

breakfast was good

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

lack of parking and the breakfast choices were not too good, especially if you have dietary

the room was very modern and had a beautiful spa tub.

stayed in a king spa room

the spa tub the balcony and the staff we're amazing.

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

the staff and bar on the rooftop c:

and the worker there are negative people and they were bothering me and my kids

they don't care about you and your family and small kids

very large rooms and free airport shuttle to

the staff were amazing!! kevin the shuttle driver was just the best!

the location great, very close to the subway station and multiple busses, clean, airport shuttle

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

not too much. maybe breakfast

there was no breakfast offered. there was coffee.

they always have fresh tea at the lobby and great breakfast at the roof

breakfast was not good n room is bit small in size