i ate at bar sunday evening and it was quite tasteful

this was all served in a kids party bag with no protection from handling food due to the current covid situation this was

not safe fot kids

checked out early,should of asked for refund,but didnt want to come in contact,with any of the kids running this

the bar area is fabulous to sit and relax so so friendly

room service food was below average

food was pretty good and lots of kids choices

very clean, nice bar and food was good

the hanger on door for breakfast room service

hotel in a very nice location, immaculately clean , excellent breakfast , highly

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

kitchen area was great for making breakfast in the morning along with complimentary tea, coffee and

very comfy bed temperature amenities eg kitchen toiletries very quiet check in lady was lovely the bath vanity mirrors with lighting and

kitchen lacked cooking resources and had minor issues with the wifi but staff were great and helped

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs to sit

room had it own kitchen and was fully equipped, with tea and coffee

staff, ate in bar tuesday evening food was lovely and good value

clean convenient and lots of parking

room only had a functional snooker which the kids enjoyed all other gadget weren t

loads off parking room.an close shopping centre.

lovely staff, especially the man working on the bar on a busy friday night

having a bar and restaurant on the location is great

location a hidden gem, really friendly staff , awesome food and great bar with fantastic

everything was lovely except the choice of cider at the bar lovely stay

good bar and

noisy kids

pool was out of action as refurbishment ud83eudd7a.. i'm sure it will be nice when finished

excellent reception staff. clean, spa was great thank you

wifi wouldn t work and staff were very reluctant to help saying it s a head office issue and

noisy kids

bed, nice shower, great facilities, free parking

missing room service information and do not disturb card

was excellent, easy to find and plenty of parking

we wanted food or a drink when we checked in at 2 and both bar and restaurant was closed

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

kids acknowledged and given gift bags

we loved the room and the breakfast

lovely staff, bar area was clean and comfortable

staff, the use of parking, the breakfast and speedy check in/out

the availability of a spare toothbrush, hair dryer and iron. and breakfast is included.

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

bar closings at 10pm for a hotel i have been to hotel we’re they close at 12 or you can get room

the price was good and having a late check out is great

poor choice on drinks at breakfast for the kids there was only water or milk(meant for hot drinks) only 2 of the 4 bathroom lights worked but

late check out. secure car park. nice shower. nice tv

the atmosphere in the bar and restaurant is fantastic

clean room friendly helpful staff cleaners and bar staff were great

the bloke behind the bar twice over charged for the same drinks

it’s got a fantastic restaurant and bar below , and the rooms upstairs are lovely in

friendly staff, great bar & restaurant with fantastic food

accommodated a late check out

breakfast and dinner was delicious..brilliant service and good vegan range

exceptional service as always. friendly staff. very large portion on bar meals.

we had room service and it was quick and really tasty

wonderful,all just fine, pnly glitch was my wifi was not working but it didn't matter!

breakfast hot

fitting bath panel complete with mould let down a very spacious and well presented room, the car parking fee additional cost to our stay was an unwelcome surprise, i would prefer to see the

had to pay for parking

we loved the swimming pool, sauna and gym

the disabled parking bays were scattered with discarded rubbish, beer cans and most unsanitary smells and waste

staff facilitated an early check in

comfortable bed the lovely kitchen

ok the room had wifi and a tv with only 4 channels and a leather sofa and a four poster bed, there hadn t been

room service set up with local pub which is a great idea until you realise its cheaper to order on

good parking safe comfy great for overnight stay help yourself breakfast in the kitchen/dinner

very worn & tired, wifi was non existent, think they had 1 member of staff working at once

as well as the restaurant they could have done bar food.

from my family is so table lamp working with main light so can by switch on durring night for kids

great parking and friendly staff rooms were clean and comfortable beds

lovely staff clean room room service great .

(there's also a golf course literally just behind it, in case you're looking for an exercise in scottish

comfortable nights sleep, very quiet and the golf course is great for a morning run.

lovely walks close to the hotel that you can take with good views of the city, also close to the golf course

nestled in very nice grounds by the golf course

so handy situated in a country park with some beautiful walks and also handy for golfers having a small golf course available

was quaint, breakfast and bar food fantastic

breakfast is fine and in included in the price. lovely grounds

better selection of ales in the bar but that's being very picky.

we had breakfast, lunch and dinner and the food was delicious, very good prices and catered for my rather

nice staff, pleasantly surprising comfortable bed and great breakfast and buffet lunch

great music great hotel room brill bar staff very helpfull

on site bar and pool table. bedrooms excellent, recently refurbished and cleanliness was 100%.

it was a saturday evening when we stayed, the venue had a dj in the bar downstairs so we enjoyed an evening of free entertainment whilst having a drink

their bar had a live band

two parties a 21st and a wedding plus main bar open has normal yet we never heard a sound from our room

the really helpful guy on the front desk supplied us with plates, forks and even sauce ( for the kids)

are rather “echoey” obviously depending on just how many kids parents are allowing to run around and slam doors at midninght…

bar and snooker tables if you want them

staff great used bar for food lovely! local’s lovely

much noise all hour till 4am there kids running around all hours and people shouting all hour and banging on the door them shouting so

friendly nice bar comfy room

staff were super friendly, food was amazing, bar was cosy and friendly.

host was amazing, bar had a buzz about it you don't normally get without being full on

on the evening the flirts bar is really friendly

would highly recommend this place to all adults

no kids allowed to be using swimming pool that was a bit disappointing

staff were a little patronising, felt targeted as were told need help kids as grown women and as we look young for 25 year old women, it felt a long process

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

stay long enough to check out spa/gym as this was only a quick visit, surprising friends on way home to scotland

lots of parking,easy to find and modern facilities

clean. friendly staff. comfy bed. good breakfast. good pool facilities.

45pm only to be told that kids were not allowed into the pool after 6pm

no hair dryer,no phone in the room no room service menu

there were alot of kids who were left unattended by their parents

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

lovely swimming pool

bar, restaurant & reception area modern & smart

the pool facilities was just right and the kids loved it just needs updating, the staff were so friendly, welcoming and were great with the

good all round experience, gym, sauna etc

pool, gym, restaurant on site , everything was great. free upgrade from ahmed sw

were excellent and very accommodating even allowing us room service at a late time

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

bad wifi and bed matrices.

lcoation was brilliant. free wifi and free parking is a bonus in such central locations

first room the wifi was very poor and intermittent, partly due to distance from router and also due to ongoing

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

huge bathrooms to boot which is great when bathing kids

we were asked for early check in payments!!! first time i heard of this. no breakfast available

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

i was afforded an early check in for which i was extreemly grateful

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

there is also a bar available in the eve

small hotel, everything was convenient. very good breakfast and a comfy bed.

everything. location, staff especially julie amazing hostess. the bar was pretty good too.

very friendly staff, a comfortable room and a delicious breakfast. i couldn't ask for more.

the hotel was also very clean and breakfast was

used the communal kitchen (which was very clean) to make some dinner rather than have a take away

check-in and checkout, clean, communal kitchen if required with washer and dryer

town center, bed was very comfortable, tea, coffee, and bathroom stuff all supplied plus a full kitchen available if required

- communal kitchen, amazing decor and spacious rooms with a very comfy bed

outside the room there was kitchen with, oven, washing machines and a breakout area

breakdown buffet was great and kids are free

very friendly staff and a good breakfast. nice bar facilities

piano in lobby with kids making a racket

very loud party going on wasn t ideal with kids trying to sleep

lots of kids running round in breakfast room

location away from the hussle and buzzle, yet close enough to the city, parking, and comfy

the quiet room location - very helpful and friendly staff - the venue has ample space - lots of parking - prompt service - bar and restaurant area very nicely set out and

plenty of parking

really nice meal through room service and room was nice and quiet with a comfortable bed

good location. good wifi. nice sized room.

clean and comfortable. staff very polite and helpful. nice pool for the kids to swim in.

gorgeous building, friendly helpful staff and plenty of free parking!!

only get 1 pillow per bed and room service was abit slow other than that excellent value for money had great night with

great service from the girls in the bar and restaurant. lovely location and great stay overall.

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

great value for money nice bar and restaurant

very clean and great location. staff were lovely especially in the bar area

we was even allowed to take our drinks from the bar to our room in the evening

lovely place and great bar below with decent food and range of beers - room was nice enough.

great breakfast and really comfy bed. perfect for staying with kids and facilities are great.

nice pool and gym

nice hotel. very nice staff. surprise cake for my daughters 4th spacious rooms and has a gym.

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in for 2 rooms was greatly appreciated

restaurant food menu is room service with table at best

probably best at weekends, the bar downstairs closed at about 8 pm and there was no food available when we there there

place rather than a rowdy establishment, which means you won't be disturbed but also that the bar may close early

the location is great with plenty of car parking and it is only a short walk up the canal to the town

parking on site which is really convenient but can be tricky when the pub is busy

the bar had a nice atmosphere full of very welcoming locals

gym could be better equipped

gym great, not crowded

gym,,was great food was great

to do with the hotel but seeing someone at breakfast all sweaty from being at the gym, mopping himself with a towel and leaving it on the table

clean, nice gym. adequate. friendly staff

wifi was spotty m

the bar was brilliant

was amazing, staff were great and the food we ordered through room service was

room very spacious, breakfast value for money plenty of choice.

as a family we liked the bar area and staff where very friendly.

ok gym decent location

the kids loved the waffle makers! coffee was good

breakfast was also great and went on to a decent time- 11am

the gym was good

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

we requested early check in and was told not available - fair enough

ok for us but the bar did close a little early considering it was a new years eve stay.

and the gym could have better facilities and a bit more

5 service charge for room service

good breakfast and even had gluten free toast

great location, secure parking, bar....just book it.

gorgeous breakfast

shower head so you can shower if you don t want to wash hair no draught beers on tap in bar

lovely cozy hotel with lovely staff . rooms are very clean and spacious. plenty of parking .

breakfast was delicious and they even offered room service for a small fee

nice bar area to enjoy a gin or two :) staff were so friendly and efficient

is not a purpose built hotel, although the bar and dining areas are well-thought-out modern additions

super friendly and efficient staff very comfy bed no husband or kids present.

we had salmon and pork dishes for our dinner and a full english breakfast in the morning

only thing i m not okay with is the wifi, basically i m using my own 5g

it was concluded that the hotel had miscommunicated information to me and their room service menu is

kids friendly and pet friendly.

the breakfast was spot on and the room was surprisingly quiet given its right in the middle of the bars

bed, close to all amenities, easy parking, good restaraunt, great staff and 24 hour room service menu

the welcome area and bar already look like they’re making big improvements

secure car park, bar , clean spacious room, tea and coffee in room

the lift wasn't the best either but worked ok bar the door not opening very well

also there’s a nice little bar next to reception that’s open til late

sports channel put on request to watch in the small bar

and clubs, staff great but did not have to bother them as everything was nice and straightfoward, room service great, they make your bed and top up with water teas coffees and buscuits, rooms very

poor service in bar when returning from concert

ecream) we went bed that

i had a problem with my room service food tasting off and the staff were very quick to accommodate me and solve the problem

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

excellent location to town centre. the staff are vert helpful the bar is open 24hours a day

hotel was well situated for my visit to wolverhampton, breakfast hit the right spot, room was good, the staff were very helpful,courteous and friendly

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

when we were in the dining area there was a guy rolling a spiff in front of us and kids were about to

nice little bar near reception too

this is not kids friendly or even adult friendly for those who can t swim

she also gave me and late check out as i was staying there for two nights and also had a choice to

i don’t feel that’s value for money reallyz i didn’t get to use the facilities but normally kids under 12 and weekends they can’t use the pool which i feel is a shame and a bit of a poor

enjoyed the leisure facilities, especially the swimming pool

swimming pool only for kids 12+

some of the spa facilities were out of use

breakfast too expensive, wifi did not work

is one of the best in birmingham amazing views from the room, spa very nice, breakfast

breakfast was good and room service was amazing

great to relax & swim without having to put up with kids everywhere

staff friendly and accomodating with early check in

was a ideal spot to stay close to the canal and utilita check in and out was a breeze comfortable bar area to relax in

breakfast, location, early check in was possible

kept awake by loud singing in the bar at 4

location and breakfast were nice.

the young ladies at reception desk and bar were very friendly polite

he only thing worth the 35 was the late check

tv remote in the gym... i couldn't locate it.

switched data

told/offered about wifi, last minute change of hotel email i didn t get until i d already checked in, gym poorly

the gym was rather small.

the quiet spacious and clean apartment. kids really enjoyed it. will definitely be back

kitchen was equipped with all cutlery and dishes

the kitchen area was also very small but didn’t need to use it much during our short stay

-there was a laundry room on the premises, also a gym if you could go (i couldn't cause i had the kids)

room service was quick,

nice colouring packs for the kids nice big breakfast with lots of variety clean location great

my kids couldn't stop talking about her how caring she was to everyone in that canteen, running

spacious with excellent service. enjoyed the gym.

restaurant and bar area was good, we had evening meal and drinks which were reasonably priced

wonderful grounds and lots of parking

room bar / terrace restaurant good menu excellent breakfast staff friendly and

was no wifi for at least 24 hours of my stay and as i have a business that made it really hard for me

wifi was intermittent

the wifi in the rooms could be better a bit intermittent

the bar staff were lovely and helpful ud83dude0a it was carnival day and very busy but still

lovely location, friendly bar staff and room just as described

the property had no customers in the bar they shut early so was unable to get a night cap

location next to the river, wonderful traditional bar with open fire and friendly

can’t comment on the food as we didn’t eat here but the bar was well stocked and cosy

sofa beds for the kids were really uncomfortable

wifi password hard to find. pillows could have been better.

due to kids' runny nose we asked for a vacuum cleaner which help to clean the kids' nose

be on the breakfast hall on early. make sure you put on the sign for room service.

staff were exceptional very helpful breakfast was great rooms spotless carparking great couldn't fault our

there's a nice little gym, which i used

excellent breakfast, plenty of choice & all cooked to order

great small hotel with lovely helpful staff and good bar and restaurant.

plenty of parking and space in reception to relax

breakfast good but you have to be there in good time

they even kept the room ready for early check in, without even requesting it

bed was very comfortable and room service was very quick and

late check out, great bar and lounge

24 hour bar and reception, games room with playstation and pool table

brilliant breakfast, cheap accommodation, central location

afraid i can't remember the staffs names but the bar staff young guys was amazing and the young black gentleman who work at night i believe soon to

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big bottles stuck to the walls

£15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

the room service excellent

th usb and 3 pin) good shower, friendly staff, good wifi, comfy bed, air con, working lifts, close to city centre

clean rooms play area for kids

would be excellent if self-service laundry facilities were available

the breakfast room wasn't too busy and none of the food was depleted

there was dirty laundry in the corridor, i assume the price reflects more on the location as appose to the standard

this in itself is ok until the laundry truck arrives around five in the morning

they do offer late check out for 1pm for £10, but lets be realistic, nobody wants to pay just to sleep a little

when i asked about late check out hony was really helpful and

steven on the desk was particularly helpful when i arrived late at night and gave me a late check out which was great

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

but only £15 for a late check out till noon

the room service costs were extortion and the staff seemed hardly bothered even after three complaints

free wifi was also a great bonus too as we also had an ipad for our little one

the hotel is always very clean, food and bar always excellent

thankfully didn t wake the kids

the room was cold. the gym was too small so that it was little dangerous.

the worse night with the kids i ve

gym was well equipped but we do enjoy a very good gym

bad to say just prefer them to tell you on the day if you can have a later check in rather than calling in the morning as if you plan a night out you can t really

breakfast was amazing

room service options but no directions on how to order.

lovely bar

and in particular the manager running the bar - extremely helpful and lovely

collar place, interesting people at the bar and staff that is quirky in the right way

having a cooked breakfast

the breakfast was a nice touch but more vegitarian options could have been provided (for example, ham

the breakfast was amazing!the room was nice and happy with the gym

the staff member who served us at the bar at around 1am was also very friendly

daughter loved the gym

brakfast choice, thie kids loved making their own waffles with whiped cream and chocolate sauce and sprinkles

) and great little bar area - staff very friendly and helpful

great proximity to train station. breakfast was also good

of little extras for children

late check out time (12 o'clock) overall a very enjoyable stay and i would happily stay here again (+)great location, late check out is great. good customer service (+) lifts are quick, late check out allowed for members, discounted parking at grand central brittania car park 12 (-)not ready by 1500 for check=in but they compensate us with free drinks and late check out the air=conditioned not working and the guy in reception replied unprofessionally as

a special shoutout to geoff, and ashley from the bar and restaurant they were incredible

wifi was good

great bar with real good prices

great place and desk guy was sound and bar beside great crack in station bar very friemdly

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

excellent value for money. great location and bar staff friendly.

we paid for early check in, and room upgrade to a suite

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

comfy bed!, central location, room service

very friendly staff, both on reception and delivering room service

room service was prompt, staff were welcoming and polite

i had a gym on my floor which was well equipped

requested a slightly late check out and was shot down without even trying

good food at breakfast

gym could be a little larger but just nit picking

and bathroom decor lovely, staff very helpful and allowed late check out as

the bar was open late for guests and panini's were also available (we had been to a concert), buit no other hot food

there is a 24 hour bar and restaurant

very engaging and were very good with the kids

for a low budget hotel, the bar and food options were fab

overall stay is good. however no tv channel for kids.