given the hotel is located by a popular racecourse would expect more facilities in the hotel ie gym, sauna, steam room, pool, jacuzzi as other holiday inns across uk

checked in of friday night to be greeted with kids running riot

were lovely and friendly rooms were clean cosy and comfy breakfast and bar staff were lovely

location to racecourse nice bar area good breakfast

expensive breakfast as kids eat free only applies to under 12 not under 16 like other places .

the lift wasn't the best either but worked ok bar the door not opening very well

secure car park, bar , clean spacious room, tea and coffee in room

the welcome area and bar already look like they’re making big improvements

sports channel put on request to watch in the small bar

also there’s a nice little bar next to reception that’s open til late

wifi was also incredibly fast and able to stream videos/work with ease

lovely bar and restaurant and beautiful garden out the back.

the bar area was lovely to relax in

bar staff so warming and attentive

parking, pleasant room, lovely food, good service, trainee waitress very good, copious breakfast

room is well set out & comfortable & though we didn t have chance to use it there is a cozy bar area which looked very inviting

secure parking on site

a slight problem with the wifi, but staff sorted it quickly for me

good wifi signal 5g & all freeview tv channels

wifi was a bit glitchy.

breakfast was delicious ud83dude0b staff were all so lovely and helpful

a gem , staff super , had lunch on arrival exceptional , large spotless room and breakfast was excellent one of the best one night stays i ve ever had

lovely bar area and restaurant

have been nicer if the bar area was open later, we were having a good time drinking and ended

super friendly and efficient staff very comfy bed no husband or kids present.

kids enjoy the

bar a good meeting place pre and post match

definitely not a hotel for kids

everything the service, staff, room, breakfast all top notch

staff helpful and cheerful, breakfast excellent, bar had good beer and open a log time!

pizza from the bar, kids corner my daughter got to see the wolves players

nice hotel. the best in wolverhampton. easy access from the train station. nice breakfast.

wifi was spotty m

room next door had a load of kids who were noisy and running around in the corridor.

room next door had a load of kids who were noisy and running around in the corridor.

huge bathrooms to boot which is great when bathing kids

an early check in time of 2pm was very handy, and self check out just as convenient

i was afforded an early check in for which i was extreemly grateful

welcome---early check in wasn't guaranteed but all 4 rooms were ready on arrival (12

plenty to choose and location great for getting to most places ud83dude00 we were playing in golf tournament and coarse 3

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

the breakfast was amazing

great breakfast value for money

room was beautiful and the breakfast was excellent. staff very friendly and helpful.

breakfast included in the price of the room

excellent retreat, pool steamroom perfect location

i wish i d had time for the spa, room service is excellent, we are fussy and this is the very best for a while in a long line of

wifi did not work very well

variety of things to eat at the breakfast was great

good value, i really like the kids bed is a proper comfortable bed, not a sofa bed.

got back late only had a few beers the bar person helped me set up my tablet staff were nice letting us have another

clean, very modern, comfy. ev charger in car park (rapid)

it's a great find for me and a better alternative to other hotels in the area particularly the ev charging which is a great differentiator

staff at check-in and bar all very friendly and helpful

cosy, excellent value for money, bar restaurant is a stone throw away, reception for hotel is inside the pub/restaurant, food is

wifi poor, wedding party was noisy banging doors etc, we did not know that there was a wedding

plenty of secure parking including some ev chargers

great value met our needs at the time and the breakfast was a bonus

cleanliness,lovely breakfast, lovely building, relaxed atmosphere.

good parking,great location food was fantastic

poor wifi

have been mentioned that there were 2 coach parties staying at the hotel when booking in as the bar area was

the bar staff the bed was lovely and the breakfast was great

very lovely bar and restaurant stuff ud83dudc4c

had no lemonade or lemons at the bar. need to get they bar filled

for money, good rooms, great views, good food, good room service, seamless check in and check out, polite and helpful staff

friendly staff and a lovely sky bar with a helpful barman

breakfast was well worth booking for 7

very comfy beds, excellent breakfast, excellent quality hotel and fantastic staff.

however breakfast was very good and staff very welcoming

to many kids running lose

good friendly staff, reception lady was excellent along with the room service lady

breakfast wasn t great

can t get room service

the woman was swearing at my kids and me and the staff just stood there and did nothing amd were not bothered

and bar were really good, food was excellent

the bar was a pleasant retreat at the end of a long drive

pity the bar shut at 10.30

good bar and

also found the bar and restaurant to be a lovely place to unwind and the staff really helpful and

comfy rooms and a bar plus beautiful meals this place is just right if your working or visiting friends in the area

the bloke behind the bar twice over charged for the same drinks

clean room friendly helpful staff cleaners and bar staff were great

fab all round service and a superb pie and chips in the bar below

friendly staff, great bar & restaurant with fantastic food

kitchen had all the appliances

have your own parking space next to the property

large and has private parking. staff were great

main bedroom was very comfortable and there was a good selection of kitchen utensils to make cooking easy

generally - with this property you have a self contained flat with everything you need with a car parking space, room space, netflix, wifi etc - absolute value for money in comparison to hotel

breakfast was too big,!

very accommodating to collect key for early check in on way to wedding

they were friendly , helpful, and could even pre book breakfast for an early start

the breakfast was excellent, probably the best full english we have ever had.

nice breakfast

the small touches were incredible - a welcome card on the desk, takeaway hot drinks cups in the kitchenette, toiletries, lots of towels - just a really really nice place to stay

including a communal kitchen

they don't offer food but there is a communal kitchen but each room has a microwave and fridge and there are various stores locally

outside the room there was kitchen with, oven, washing machines and a breakout area

the shared kitchen was a pleasant surprise and a group of us sat in there to eat our takeaway

nights sleep really comfortable lovely staff all excellent will fully recommend to others breakfast good and nice garden

hotel was really nice & very quirky, each room was different & the bar downstairs was fantastic with a nice open fire, the staff were all very helpful, the breakfast

super clean super comfy quiet good shower good english breakfast. fresh!

double beds the second room was to much the same standard but with a king size bed as ther were 3 adults so 2 rooms

the staff were friendly and welcoming, the room comfortable and the breakfast outstanding

great location for football club. next door. free parking. great bar area. friendly staff.

very helpful staff who accommodated an early check

of the pictures showed a pool so the kids were looking forward to that but we were told this park inn did not have a pool

nice comfortable big bed, also the wifi was

really nice breakfast, very friendly staff and they were happy to accept my well behaved dog !

a little bit of a walk to nearest amenities but the hotel had a bar and restaurant

also i arrived a little late but there was still some service at the alcohol bar which was good

the bar / restaurant area was nice and the food was definitely a bonus!

staff wer friendly we wer served by a guy at the bar after a night out had a good chat and took out drinks upstairs to drink in the room

early check in on christmas day fulfilled so i was able to return for the night later and get

comfy bed , kitchenette , wifi which was sorted straight away

hotel also has a gym and laundry / lounge but didnt use these

and because signal on my ozone wasn't great i was without internet at times and when ur wiv ur kids that like youtube avin no internet isn't the

and dudley black country museum and the canal world and all the major attractions around add car parking to the rear i love you in

the laundry facilities and games room

the heat in the gym

kids loved the swimming pool but we didn’t know until we got to the pool that children were only

facilities were good spa and leisure

nowhere to get a late night snack. room service finished at 11.

the area is great i take my kids so they love it clean and tidy with lots to do

lots of free parking including ev charging

convenient location, friendly receptionist, good food options on site - ev charging outside!

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

were not enough ev chargers at the service station

wifi in cabin

art from the mower at 6:30), which you d expect on a golf course

is what we wanted and i like it had trees around it my partner was able to play golf and food in bar

staff - cleaners, reception, management, restaurant, and bar - were very helpful and friendly

room directly looking out onto the golf course

the noise from the bar below

you might be tempted to pop down to the bar for a few pints

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the rooms were very good and bar good

live loud music that didn’t stop till midnight constant booming beat sound kept us awake and in bar we had to shout at each

theres a kitchen area with a full size fridge not a mini fridge like most hotels and a decent cooker and hob

property is incredible inside and out… from the bedroom to the incredibly large kitchen/lounge to the amazingly designed modern bathroom

so not homely but it was sparkling clean, everything you need in a two double bedroom flat, with kitchen and living room

kitchen was there but not very well equipped

this property has kitchen, washer, fridge freezer and all amenities to cook a meal, there was no table/ chairs to sit

very friendly clean room tasty food excellent facilities especially wifi lovely scenery around the hotel and in the

room service meal was piping hot and good

also included was access to swimming pool and the hot tub in the leisure part of the hotel

and we wanted somewhere in a lovely location, with attractions close by and that had a swimming pool

room service and bar menu were good

no breakfast

perfect room if traveling with kids/babys

i had a family in the room next door to me with the kids (understandably as stuck in a hotel room and parents were trying to settle them down) bouncing

room was great. breakfast was great.

breakfast is decent for the price

the house and garden are both well presented with good parking facilities

sitting outside the orangery after a delicious breakfast looking over the fields and beautiful countryside made me feel relaxed and ready to face

breakfast first rate

lack of parking at times

good breakfast

:) the breakfast was 10 out of 10 too

the breakfast was beautiful

friendly staff, comfortable room, reasonable prices and easily accessible with free parking.

spotless clean , the bar and amazing meals and staff in restaurant never use the swimming pool or spa etc but by people do only first class, thank you copthorn for hundred percent perfect stay

despite restrictions the hotel had a full room service menu and i had a very tasty evening meal

internet/ wifi wasn t working properly for my whole stay

from ease of parking, welcoming staff to very comfortable bed and superb breakfast in light and airy smart

breakfast was a bit disorganised and waitresses forgot we were there

restaurant and bar were very well stocked and were very efficient

the breakfast is fabulous, it has a warm & homely atmosphere for a 4* hotel

friendly helpful staff great gym and spa facilities comfortable large room excellent

we used the pool twice and the kids loved it

the suite i was in was really nice, massive room, warm and cosy with great wifi.

last stayed here approx ten years ago. easy parking. breakfast service very good.

free parking

easy parking. slept like a log. great breakfast. meal at the malt shovel was lovely

tv and wifi iffy, especially wifi, prefer a shower unit

friendly welcome. clean comfortable room. gym nice nature reserve close by

wifi wasn t great in room

spacious rooms. a lovely bar area. friendly staff and an amazing buffet breakfast

breakfast included at fair price, parking included, there is also just outside the hotel one mcdonald's and one

parking, have been fined on more than one occasion, hotel are however able to cancel but

very friendly good with the dog too. great breakfast

wifi worked well

stopover location close to m6 en route to lake district cheap, clean, adequate breakfast, free wifi & parking - does what it sets out to do very well

staff were super friendly, food was amazing, bar was cosy and friendly.

host was amazing, bar had a buzz about it you don't normally get without being full on

we had arrived on a bank holiday and that evening the bar and other parts were not open, which was a shame, but was not a problem

would highly recommend this place to all adults

on the evening the flirts bar is really friendly

we had a drink in the bar during the evening which was served by friendly staff

accommodated our requests for 3 rooms next to each other and our request for a late check out

breakfast choice, facilities were great , fat better than premier inn where we previously stayed

friendly staff, comfortable room and good choice of breakfast

location, friendly staff, very clean and comfortable. fabulous breakfast.

kids enjoyed the pool area.. plus s was easter and stuff done a little egg hunt for them

food in the bar area was ok-puddings yummy

pool and spa facilities great and open till 10 each night

was nice wifi good nice to have the gym and pool very friendly and helpful staff who organised a late check

the location, facilities, space for parking and the services were splendid ud83dudc4c.

staff / room / gym.

food was very good, the breakfast buffet had a lot of choice and the evening kids menu was great

the gym facilities

no entertainment and not alot to do for kids

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

couldn't connect to wifi on all our devices but the reception girl was more than helpful and assisted with it very

easy quick check-in , good location, handy ev charge points

good that there are ev charge points outside the hotel

easy check in travel cot available early check in available

bed, nice shower, great facilities, free parking

for late check out which was granted until 12pm but had house keeking knocking at my door from 11am

missing room service information and do not disturb card

wifi could be faster, but can t complain for the price we paid

was spotless, staff were friendly and hotel bar was a bonus after a hard day at work complimented by the rooms low price i would definitely

room service - due to a language issue

i had a lovely lunch in the bar and room service for dinner

was accomadated really well and even had a early check in due to a family funeral and you up graded me so i could be near my sister which was

the pool, the restaurant, the bar, the staff, the hot tub area, the food was all very good

breakfast was excellent and well presented and i managed to make good use of the well equipped gym and spa

great staff good food and bar great location

i was in the car with 3 kids and i was booked for a dinner with a group of friends

the bar area is fabulous to sit and relax so so friendly

had a very good meal at the bar and staf were so nice and friendly, that we decided to stay an extra night and we are already

i also must say that the meal i had in the bar was simply put delicious, hopefully, after the lockdown i will defenitely comeback

couple of bars

ev chargers outside the kent building: it is very difficult to load the app and get it to work etc

sunday evening, no restaurant or bar so had to travel out

the breakfast, again with a lovely view, was delicious

cafe was not prepared for the gymnasts staying the bbnight before the competition we were met by really stressed out staff

location, staff, ev chargers, dog friendly

spa facilities are excellent as is the use of a really good sauna/steam room and pool

confusing wifi instructions

we had room service dinner this time, food was great, arrived hot and was delicious

facilities with a lovely spa and pool, steam room and gym

very friendly, very clean hotel, breakfast lovely beds comfortable, bar are/lounge was lovely and welcoming and good prices for alcohol on

delicious breakfast and free parking

nice hotel , rooms nice n warm and breakfast included, parking as well

garden and the breakfast

to stay as the hotel has so much history the gardens were lovely for a coffee and cake and the breakfast was

drinks were also cheap in the bar and they also did happy hour

excellent restaurant and bar providing a good choice of alcohol, including amazing cocktails

my room was next to the kitchen, which was noisy

room/rooms we had room 1 in the courtyard, it had everything that was needed living room/kitchen, fantastic bathroom and bedroom

breakfast was very basic the person serving not at all friendly however the staff on check in / bar

reception, bar staff abd leusyre centre staff

kids loved swimming pool

is the second time we have stayed here and the kids love it - even though the hotel seems quite business like the staff are so friendly

loved the spacious room, good shower, plentiful breakfast, the gym and pool including jacuzzi, steam room and sauna

the pool and spa area was excellent too

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

were allowed early check in which was really helpful

comfy bed, great outlook, great location, great bar and beergarden

loud music from bar below room.

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

lovely breakfast

the staff are friendly, lovely room and very good breakfast.

a double room above a pub and got an entire self contained apartment with a living room and kitchen

they were happy to make a sandwich for us outside of normal kitchen hours -

staff were very friendly and helpful, the room very clean and very good breakfast, the bar had a good selection of beers and wine

bar is modern and priced reasonably for hotel prices

the pool was full of kids from people that ain t guests

the spa and gym

arrived we were kindly upgraded and could use the pool and were given a complimentary drink and breakfast

the location, the staff, kids loved the spa.

gym look good

the gym/pool should open earlier. a gym should be open by 6am at least.

across the road and many other choices for food depending on what you fancy, despite all this room service is amazing

easy to check in, nice room. pool was closed but that didn't matter.

the kids loved the swimming pool and most important for them the wifi had a good signal

bar & restaurant on site

convenience of the bar and restaurant, clean, stylish room and friendly staff

when juggling the kids between you one adult might it in the room with the kids while the other sorts out the car, or

we had our dinner in toby carvery was lovely kids had spaghetti and eat every

kids and parents screaming and banging late at night

loud music, gangs of kids outside, no kettle or drink making condiments

kids play room was not open due to fixing it up but park across the way done the same thing

management are brilliant, together with bar staff.

they use the pub mainly for events so lots of kids screaming, doors banging and banging going on in the room next door

nice bar and restaurant downstairs

wifi is fast, breakfast is standard location is right in the city center

location of property and parking also friendly staff

lovely friendly staff. great location, free parking and the cater for gluten free

stayed with two kids for visits to waterworld & alton towers

parking, there's a bit of pressure in planning to be back in stafford before it gets full and you

the bar area was basic but the rooms were exceptional and would give any boutique hotel a run for their

used other local bars as the bar downstairs was not open until 6

bar only open on the first night, but excellent meal provided

lovely and very friendly so it would be nice for them to have more clientele, especially in the bar (although i’m not sure it was

our hosts margaret and barry were brilliant

rooms are comfortable with large televisions and modern bathrooms with a bar downstairs

i liked the bar which was lively and reasonably priced

the place was clean and welcoming and a lovely bar to have a drink

the four fliytes of stairs to the room after being in the bar at night.

the owner and bar staff was so welcoming

wifi was a bit weak but only an issue if you are there on business

excellent food & bar

great breakfast

location was lovely my breakfast was nice just bacon on dry toast my husband had full english asked for well done bacon

good selection at breakfast and supper yummy and excellent value

we haven't tried the restaurant but the bar offered a nice selection

parking n room facilities

no room service, no food available at 7 30 on a saturday evening, not enough toiletries for a twin

it is near to city centre and has parking facilities , clean hotel

location and free parking very helpful staff

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

included breakfast had full range of options

we’re helpful and pleasant i was standing in the bar and the young man came over and asked if i wanted a seat and he’d find one which i thought

there is reasonably priced parking close by (and the bar staff can recommend a few dodges

breakfast too was excellent

breakfast is taken next door - only a minor hassle though

friendly staff and pleasant bar area

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

would be good to know where the rooms are relative to the pub bar when you book.

friendly staff lively bar room clean and tidy

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

the staff were superb, great friendly bar with a great choice of beers and lovely food.

the breakfast was lovely and very big

artist on in bar area saturday evening, busy and

the accommodation was lovely for a night away and breakfast was gorgeous

good breakfast