reception and bar area was nice and relaxed

the bar could have a better range of drinks, there were no non-alcoholic options for example

staff were friendly, and reopened the bar for us so we could have a drink when we arrived, although there was not what we wanted to drink

no beers, ales, or ciders on tap even though the bar has taps visible

the dining room and bar were open until late (although i didn’t need to use it)

good to find family rooms with separate beds for kids

the takeaways on high st, i only travel up to see my kids

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

late check out however one of the very rude staff members barged in 2

easy check in. added late check out on for only £10 more. close to bars.

nice complimentary water, +tea & coffee + biscuits hairdryer, iron & board options for laundry & room service as standard

about the hotel was exceptional the warm welcome by the reception staff the room the location the bar staff

use of pool and gym at no extra cost

wifi was not great, slow at times but always worked.

pool was lovely, hot if you were sat poolside but the children enjoyed the pool

easy to use room service

are exceptional from elaine at check in who helped us get a quiet room to all the bar staff who all offered to help me carry my food and drink on different days

good leisure facilities, pool, gym etc

room, comfortable and good wifi

gym and pool facility can be more modern

very pleasant helpful and friendly, great for kids

spa facilities were nice however jacuzzi was out of action ud83dude41

very pleasant helpful and friendly, great for kids

the choice of restaurant and room service was fantastic

i couldn't access the wifi for some reason, but didn't raise this with staff

comfy bed. heating just right. quiet. late check out. good location.

i asked for a late check out, and was then moved to the adjacent building

very congenial host at the bar after a long day at crufts, we put the world to right, lol

clean rooms. host was very accommodating. good breakfast. small quite hotel close to nec .

arrived late and nigel stayed and chatted to me in the bar over a drink

we didn’t make it in time for breakfast and they still offered us some toast :) will 100% be going again

host, lovely warm and comfortable rooms, and a tasty breakfast each morning

i like the bar bar staff and locals very friendly.

it was nice to have the bar available for breakfast and dinner

there is a bar there, you can have food too

didnt try the food but had drinks in the bar in the evening

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

the bar was excellent with tasty food

the bar closed to early.

bar area was exceptional also

the bar and food was excellent will definitely stop here again also a very large car park

the bar was very lively when we arrived but didn’t disturb us once in the room

superb spa pool and gym

fan didn't work in bathroom dust and cobwebs everywhere no space for the rollaway beds for kids fire alarm went off 3 time in our 5 day stay waking us twice at the early hours of the morning

option of a late check out and reduced rates at pool

the breakfast was also good for us ceoliacs

the gym and swimming pool facilities

i stayed with 2 kids they couldn't sleep till 12music was so loud

did not have breakfast as left to early, but others told me more than adequate

having to walk across the bar to get the elevator to the room.

is a pleasant hotel perhaps in need of a little tlc but great value for money with a great bar and good car park

not somewhere you’d take the wife and kids

food, great ambience in the restaurant and excellent service from the bar and waiting

can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of any more than

was very tight when trying to shower kids but apart from that it suited us as we were only staying the 1

breakfast was excellent and the kids ate for free

bar and food were very good and not expensive the room and versilters was very comfortable and

breakfast was a bit expensive

bar is extremely pricey even had additional charge added to the bill for service even though i went

excellent food and service great with kids

gym - dark and unloved

sheets and quilt used on the sofa bed which were both too small for the bed with 2 kids in it, but not really an issue for them

it was clean, food at breakfast & dinner was excellent & staff brilliant

can see the runway and jet 2 planes so kids loved it and made them more excited for their holiday comfy beds decent price for on the

good wifi and tasty breakfast

was very comfortable, room service was quick, plenty of hot water, super friendly staff, very clean throughout

room airport view nice breakfast a gym multistory carpsrk and airport parking close by ideal for early morning flights or visiting

member provided me with an ironing board and iron, and was able to tell me that there were no laundry facilities on the premises,  that the washing machine had not been delivered

not an early check in as £10 an hour but more time in the bar as going to the match

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls very thin able to hear

early check in

great bar with friendly locals

had a great swim in the pool where a fresh towel was provided free of charge

people were friendly and the gym and swimming pool were fab

the pool and spa was great! so was the facilitites in general.

i love this hotel and the use of swimming pool,

great location, kids friendly, lovely spa and pool to use, big parking lot, very helpful stuff.

there wasn't anywhere for a single person to eat quietly and no room service was available

very helpful and managed to find us an early check in

a few more items on hot breakfast

seating in bar inappropriate especially rocking chairs

easy to get to from the nec and international train station ^^ great room service even when we desired privacy in our

location, breakfast, comfortable room

the host kindly made us breakfast early and it was delicious

great location, self contained and a well cooked breakfast. will be using again.

the location the stables the breakfast

we enquired about an early check in due to the timings and that was arranged without any extra charge or hassle

very nice, clean rooms at a reasonable price, especially given the wonderful breakfast included

fabulous breakfast

it was a pain tryna get the gym stuff woman wouldnt let me fi out form whike they

clean, nice location, friendly stuff, gym included.

there was little play area for kids, which was amazing

lots of space to sit in different areas near the bar & outside

noisy with a room above the bar but worth it

,the history of this place is really interesting then out at the back there is a bar some booths , tables and a dj and street food vendors , amazing stay , walked into city centre

lovely bar and restaurant area and good food

outside bar vas very welcome

quiet location, easy to get to. friendly hosts, good breakfast and comfortable room.

nc yogurt, private joke )

excellent breakfast. excellent evening meal.

it's a very neat lodge, in a very quiet neighborhood with enough parking space

comfortable bed, warm room and good shower and wifi, all of which are important when you travel

host advertises use of a spa pool but only one room has it

wifi was not great.

the pool and other facilities were lovely

the pool was amazing so nice to relax in and wifi was good very strong perfect for going to the resorts world

location for our purpose of playing golf was perfect

& we took the kids every day

the restaurant bar area was really nice and breakfast was spot on with a huge variety

fun property, my kids loved it and so did i

very clean, tidy, spacious, and modern buildings and bar area, perfect for trips to the nec.

check out was at 12 so didn't have to rush perfect location for concert at nec comfy bed nice bar area serving food till late room decor really nice and everywhere was very clean friendly,

small, basic fitness centre (gym)

wi-fi - the hotel doesn t actually have its own wifi as it uses the resorts-world centre wifi, which i found shocking

think the pool and leisure could have opened earlier for me personally as i went for a swim and wanted to

the website which wasn't clear not allowing kids in the pool..

1 hour 20 mins for room service to arrive

then the wifi wouldn't connect the next morning & it took several tries on the phone to get a response

staff was really nice, we were allowed an early check in and we were assisted immediately when we reported an issue with the heating

clean and quiet nice bar area and the manager pauline was brilliant we enjoyed our stay here very much don’t believe

to stay for good prize, close to city center (about 3 miles), very nice and friendly staff, big bar inside with really good prizes, room was clean, smell nice with fresh towels, bathroom with

of a run down/industrial area, however upon entering the premisis the lady who greeted me at the bar was lovely, directed me to my room and the parking to the rear

breakfast was a good quality with plenty of chioce

with the location-right next to the m42 the restaurants and bowling/cinema superb with having my kids with

early check in

the cooked food was nice and hot, and kids had plenty to choose from

great room 2 double beds and a sofa bed massive tv in lounge area great for movie night with kids dead quiet no disturbances through the

excellent location with very fast wifi connection

the wifi was reliable and fast

no room service and noisy and cold

wifi could have been better.

wifi ! we didnt manage to find it.

we had drinks in the bar on our return which was good

the kids activity packs would have been nicer to be in the room for our arrival

no kids menu on room service, made dinner very expensive

the gym facilities and swimming probably the best

beautifully presented, handy location, amazing spa facilities.

i didn't get up early enough for breakfast, but the pub is wonderful

i was a bit concerned for the barman as he seemed to be on his own on a sunday afternoon, greeting and showing guests around as

location was brilliant, we would of preferred a cooked breakfast but what we had was fine

and in particular the manager running the bar - extremely helpful and lovely

breakfast was different to what i expected but it was nice, i enjoyed a nice morning coffee to wake

there is a 24 hour bar and restaurant

as i asked for bath an shower but all round was ok very noisy at night so dont recommend for kids staff lovely ok

the staff were incredibly helpful and welcoming, lovely bar area and breakfast.

yummy breakfast

5pm late check out

ee signal there not great, but having wifi made up for it

bar comfortable, live music and reasonable priced drinks

had to move to adjoining rooms on the second night of our stay which was very disruptive with 2 kids

the restuarant/room service was really delicious, i'm big on food so this was great for me

rude in their approach to when we brought food back to hotel as food menu didn’t cater for kids

no breakfast loc,good

kids liked the bunk bed

clean rooms play area for kids

late check out is great

too noisy. laundry van loading/unloading in the car park at 05.15 in the morning.

wifi did not get a strong signal all the time kept having to wait for it to catch up.

the beds were comfortable and the breakfast was brilliant

the wifi was not very efficient, not letting me see all my favourite sites, so i reverted to 4g

big beds and clean rooms with a bar and breakfast option in morning

ere is a paid laundry service but the prices are very unreasonable)

a nice clean gym to start your day and a fresh buffet breakfast with a variety of drinks too

tasty breakfast . bar open late . comfortable room

good rooms and had a gym

tasty breakfast . bar open late . comfortable room

great vibe and nice gym

bar at the bottom didn't have very good beers

are friendly and helpfull location is fantastic bar is responsible prices for bham city center

close to new street , comfy beds , pool table in bar and jukebox , lovely barmaid .

excellent value for money. great location and bar staff friendly.

mostly everything, couldn't fault the hotel.except for the bar closing early.

room service was amazing.. pizza 24/7 is a brilliant option for hungry guests!

called room service at 18.15 to order a drink and after ringing for 5 mins gave up.

with 2 very tiring kids… i really don’t know what to do … the hot water finally resume around 10 pm but this is

staff couldn t do enough for us great view very clean and fab breakfast

liked the view and the fact that i was able to have room service which alot of the radisson blu hotels do

great staff, good quality price wise , small practical gym included

comfy room, as we had a late night the free late check out was very welcome the multi storey car park round the corner at

decor, friendly staff, breakfast!

very fast room service

charge is exceptionally high and was told wifi would be free however there is a limit then you have to pay

being woken early by gardeners when we did a very early check in between 3am and 4am

tasty breakfast, well stocked and replenished

the room was really clean and breakfast was great

very clean, staff very friendly, bar area set out lovely, lovely hotel.

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

no remote for tv, had to ask, menu for room service, but no phone to

wardrobe up to find a used towel just tossed on the top shelf clearly visible to anyone, so the room service must be blind

hotel looked nothing like the actual hotel,damp,lift not working,bar closed down,no restaurant or room service available

no room service, no cleaning,

room service menu could be some better than the one in room.not any choice

bar could do with a better choice of spirits

gym & swimming pool was a bonus they were both spotless

wifi within room goes slower!

the wifi was a little flaky, and the room, fine for one, would have been a bit tight for two

the gym was also really good

and there was instant easy connection to macdonalds wifi

comfy bed!, central location, room service

have been nice to have small fridge in room, fresh milk and ice brought free by room service to room but milk was off by morning

mum and i) to watch the world cup match at

very nice and friendly staff, bar was lovely and room was 1st class, definitely be back soon

the ice bucket and room service

breakfast served in our room was perfect

tional) we'll be back for sure

clean,99% staff helpful,pleasant. food good. good parking. comfortable rooms

comfy bed , good room service .

i could have and it's minimum were that they put one towel out for 2 of us and we asked for late check out and the house keepers came at 10am

any extra frills (late check out, bag storage, tv and wifi) cost extra, but it's super easy to add them on

it was very modern, there were no windows meaning it was pitch black and silent and we paid for a late check out which was 1pm

but only £15 for a late check out till noon

when i asked about late check out hony was really helpful and

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big bottles stuck to the walls

had not requested an early check in but the receptionist went out of her way to organise early check in and a quiet

forgot to mention to the reception staff - the rowing machine in the gym needs an urgent service

definitely disappointed weekend break from the kids, got no sleep and i also do social media so was hoping for a fancy looking bedroom to make

wasn’t clear the spa wasn’t for under 16’s we wouldn’t have stayed here and the kids were very

switched data

we had a few drinks in the bar on the evening and the lady serving us was

no room service

access to the gym and the room service option were just bonuses

room is big, there is a gym at basement opens 24hrs

was spacious with separate beds in the ante room for the kids, restaurant and bar served well

not an issue or a dislike, but the kids found the beds a bit too firm.

and wifi in room didn't work but that was fine as we had previously downloaded our movies onto the ipad

no bar after 11, no room service

breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown

there wasn’t a fixed light in the actual room which kids disappointing but it was nice

the spa was nice and relaxing . the view from our room was amazing

the spa loungers were very uncomfortable i thought. your basically sitting on the floor

thought you could of added hot snack like chicken wings and more of selection alcohol to room service

breakfast too expensive, wifi did not work

it was my birthday & they arranged some chocolates + prosecco in the room which was a lovely suprise

gym is open 24/7

good if small gym

enough equipment in the gym

rooms and breakfast were great

breakfast busy

low staff number on breakfast

not enough bar staff had to wait a long time to get drinks as staff were busy on reception

they have their own bar with reasonable prices

everything was fine from the bed to the breakfast used to use travelodge but not anymore

considering there was a live night going on in the bar downstairs there was next to no noise which was lovely

bar and restaurant looked attractive too but we didn’t use it so can’t comment on food/drink

great value for money nice bar and restaurant

we was even allowed to take our drinks from the bar to our room in the evening

very clean and great location. staff were lovely especially in the bar area

breakfast and the services

early check in

everything was perfect my kids enjoyed the mother day activities in the hotel thanks alot

didn't rate the wifi high because it didn't work and they didn't have parking but everything else was brilliant

great little perks for the kids and the breakfast choice the following moening was exceptional with the most friendly staff

little masks left on the bed for kids and towels made into an elephant delighted them

kids loved the choice, especially the pancake machine

us wow as long as we stayed there every day they asked about my boy how he is and about his breakfast

breakfast was great

my kids get treated like family

drinks at bar could have more choice

breakfast needs improvement. change the menu in each day at the week more option needed

and single bed, the spotless and well-equipped room, the plentiful breakfast with variety for kids, the attentive breakfast staff, and the convenient location near birmingham city centre

reception & bar staff pvery pleasant and helpful

bed in the room are uncomfortable, there need an update and for breakfast need more options for kids like nutella spread

pool gym was amazing jacuzzi was beautiful ud83dude0d breakfast was amazing an staff was

no paddle pool for small kids

i loved the spa in the basement it was my favorite place to be in the hotel

kids under 12 not allowed in pool weekday and no kids at all on weekends.

room service breakfast was tasty and quick

great cooked breakfast

bar and restaurant were well staffed and service was spot on

the location is also very pretty and convinient - short walk to a beautiful lake, a golf resort or only 9 minutes drive to the birmingham airport

breakfast was delicious.

breakfast was fantastic, dinner was excellent with wide selection of home cooked food including

the only issue would be the breakfast but otherwise it was perfect

the rooms are clean and comfy, the staff are very welcoming and the bar is lively with a nice atmosphere, perfect for a drink after a long drive

decor, plenty of space, clean, good food, comfortable air conditioned room, easy free parking

wifi good and staff very pleasant and helpful

helpful and friendly staff, as i expected, the music from the bar could be heard until around 2330 but earplugs covered that

bar service, and breakfast good

it was no toiletries in the rooms we asked for toothpaste, shower gel, room service refused to give us and say go to the reception and ask them, reception said we haven't

kids would have liked a bath in the bathroom but we were only there a night at a time so it was no

was good except : room service was not great, towels & bed sheets were not changed and room was not cleaned the next

not worry, no

wifi was fast and was great for streaming iplayer and youtube on personal devices

great tea selection and coffee machine - the bar staff even kindly gave me some oat milk for my coffee as i'm vegan

friendly staff, the room was really clean and comfortable. the gym is really good too

i was surprised that room service was on offer

and a bit boring it would have been nice to have a chefs special like omelette or pancakes for kids

delicious breakfast and friendly staff. the kids play area was fabulous too.

sauna, steam and gym

slow room service late at night.

kids friendly and pet friendly.

room service food

literally nothing bad to say about this hotel it even has a gym

gym has very basic stuff.

the room was very clean and we really enjoyed their breakfast

great location, spotlessly clean in all areas very good breakfast, bar service very good.

snack bar caused a delay due to payment options and reception had to support

modern facility, staff were friendly and we were given a complimentary late check out which was

i asked for late check out unfortunately couldn't extend the booking

the bar entertainer was excellent

centre and transport breakfast well presented lots of choice there wasn’t much staff around in bar area waited quite a while for staff to serve

everything was clean, at the restaurant the food is good they also have a spa and a clean gym breakfast with good food thank you for everything and much success in the future

great for a family with two young kids. priced like a travelodge but with so much more.

the apartment was spacious, clean, and well-equipped, making it perfect for travelling with kids

easy location, nice to have kitchen facilities

used the bar later and it was clean and pleasant

of 4 including 2 teenagers, the apartment included 2 single sofa beds which was perfect for the kids

the staff, early check in

ud83dudc4fud83dudc4f though, because of covid precautions, there was no room service unless specifically requested, though i actually liked the fact that no one came to my

upgraded to free breakfasts for my son and i, plus a complimentary late check out

very limited room service menu from

waffle maker at breakfast

at 12:18 i received a call from daniel at reception informing me i am 18 minutes late to check out, i apologised profusely as i know we was slightly late but he ignored my

kids were in room 212 and there was a peeping sound that refused to stop

there is even a gym in the basement

daughter loved the gym

all the staff were fantastic and the breakfast was

they were patient and tolerant of all our mess and noise from the kids and so kind to us all

nice big tv and free wifi which

also excellent room

surprised room service provided a cake & birthday message for my 10 year old daughter moments after arriving

they were patient and tolerant of all our mess and noise from the kids and so kind to us all