our host was welcoming and polite, nothing was too much trouble and the breakfast was lovely

cleaningness, ambience, staff and chamber. and special mention for the breakfast

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

the breakfast buffet was also very nice

the breakfast was amazing and the staff was exceptional! would definitely stay again.

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property is unique in that it is part of a middle ages palace

bar and restaurant are really really nice

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

was through the bar next door

free breakfast option was excellent and perfect for starting the day before exploring the area

nice breakfast

the bar on the ground floor is a nice place

breakfast buffet was good, so is the half-board option

good beds, new hotell, good breakfast, nice staff.

breakfast is very basic, but better than what i am used to in this area of europe

breakfast area was very crowded and caused the simple buffet to be a little incomplete at certain

julen at reception so helpful, rafael great fun & nice, & other lady sorry not get name on breakfast duty so nice

location, comfy room, plenty of power points, bar downstairs, absolutely brilliant breakfast included in our stay

2-3am) bar and disco

and most of all - disco bar under the hotel and loud music till 1 am on friday and saturday, impossible to sleep

d unfortunately the restaurant was closed)

and efficient check-in, great bar and dinner service

didn't make it downstairs for dinner due to timing issues with our kid's bedtime, but room service was hands down the best i've ever had - very timely, well presented, and the food is

parking slots a little small.

enough parking space close to the hotel

it was the best breakfast we had during our 1 week trip around the basque country

breakfast was a kids dream with many homemade cakes

the food was absolutely amazing - both dinner and breakfast

great room and good restaurant. parking for motorcycles ok round the back of hotel.

great personel, nice interior in old building. good experience with dinner. good parking.

golf course, driving range and padel court on site

the staff, the breakfast, the cleaning, the restaurant, the parking... literally everything!!

is a golf club in the mountains

bar and food facilities excellent

quiet location, great staff with par 3 golf course too !

the swimming pool is perfect and there is many things to do with kids

parking a walk from the hotel though we could offload outside the door

entrance was not easy to find, it was not obvious were to go from the main parking area

breakfast was a little steep so we skipped it but i’m pretty sure it woulda been good

nice , big rooms ,clean hotel , big parking space.

we woke up late our first morning and missed breakfast

the service was delightful and topped off by the truly excellent restaurant next door (also breakfast)

lovely room finished to high standard. friendly staff and good breakfast

quality commercial grade linens tranquil location with lovely park area opposite restaurant and bar on-site super fast wifi unbelievably good value for

i wanted to leave early and so the man on reception arranged for a bag of breakfast treats that i ate on my journey

the staff were friendly and helpful, and a special mention for brigi in the bar and restaurant who went out of her way to make us feel welcome and well looked after

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

the bar and restaurant were pleasant and busy

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

bar staff were kind even when we wanted a drink late into the

guests have access to the first floor as well where they have a kitchen and a living room

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of our visit) but the views from room and the terrace are superb it felt

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous food at exceptionally good prices

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel which was central to the town which was a vibrant

breakfast buffet a little sparse.

the breakfast, beds, staff and the comfort

breakfast, nice late checkin.

choices poor, staff at the restaurant bar not smiling, not nice and doesn't make the effort to speak another language than spanish

breakfast was included, basic but good selection

enjoyed the excellant spa which was offered in price

bar is so poor

personnal at the spa really nice

there is access to the pool, but you must make reservation due to covid restrictions

restaurant and no help to find alternative arrangements; no bar service; bathrooms needed serious redecoration; unhelpful staff; didn’t answer the phone when

great little bar with friendly staff.

nice staff, bar on property

loved the place, set somewhat in the hills in a delightful town, with a well stocked bar downstairs and an extremely hospitable owner who cooked dinner for €11

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

clean room and restaurant/ bar in the hotel

staff. bar facilities. near town center

a irish bar with great food

breakfast was at the bar with limited options available.

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

the hotel doesn't have any dedicated area for chilling/staying with kids

playground for kids

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

property seems more focused on being a bar than a hotel and isn't very covid-safe

had a restaurant and bar on site.

restaurant could have been open, bar was closed when we got back

the hotel has a cosy restaurant with a good look as well as a nice bar area

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

wifi was very slow

the wifi system has a problem and lacks any security

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

the wifi was too bad. didn t work properly in the bedroom.

spa is amazing, but bring your shower cap and flip flops

if you travelling by car, there is free private parking space at the hotel (another very big (+) garage parking was a nice freebie, but the best is the spa and water therapy (+)the location, the spa, the personnel, free parking, and the awesome view to the sea (+)amazing location, free parking, friendly staff. (+) underground parking in hotel was helpful (+)the view of the beach. food when you could get it. secure underground parking. (+) there s on-site parking, which is a plus, though the entrance is quite narrow but manageable with normal size cars (-) it doesnt say it has parking availble

guests can use the amazing salt water thalassotherapy spa pool without charge

the restaurant wasn t operating, bar was also closed and breakfast couldn t be booked through booking

great parking

easy parking was a great bonus

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

such friendly and kids friendly staff!!

such friendly and kids friendly staff!!

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

breakfast and nice room

the pool is old

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

bar could have done with more staff or waitress service at busy times

good parking facilities and easy access for wheelchairs

private parking behind a close

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

accomodation, great view and usefull parking

private parking and good communication were also much appreciated

the breakfast was excellent, and the staff could not have been kinder and more accommodating

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the breakfast is obviously a highlight

left the staff rushing around multiple errors on our room service orders

the pool was a little disappointing. a little small.

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

missing a pool outside.