big parking space

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

accomodation, great view and usefull parking

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

good parking facilities and easy access for wheelchairs

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the shower was excellent and breakfast was scrumptious

they serve a very nice dinner at a reasonable price, breakfast is great

we enjoyed diner and breakfast at the hotel, all very tasty

breakfast was the best i ve ever had

my last tip is to really enjoy the hotel, go for a walk, and enjoy the spa, and the pool is not for swimming but for pure relaxation with massage jets

everything, restaurants service was excellent specially at breakfast

the rooms are so beautiful and the spa was easy to get into and enjoy

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

just down the road is a great restaurant and even a mini-golf

to use the spa room, there's an additional 25 euros for 1

with virtually no people in the bar or restaurant the atmosphere was poor

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

although we could see the beautiful gardens, the view was overshadowed by the unkempt pool area

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

size room, comfy beds, great shower, small gym available

underground parking felt safe and secure - the lift went all the way from the rooms, reception, bar area, down to the car park

the wifi connection was intermittent and bad. the door to our room was very difficult to open

it has small gym although better say a couple of cardio machines and some

lots of parking and although we missed the evening food the breakfast was good

expensive breakfast with limited choice.

great stay on the way. late check in, clean room and great breakfast.

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

room, excellent shower continental breakfast very good due to rain could not make use of rooftop pool staff on reception who gave excellent advice/help with car park and

facilities were great, there was plenty of space, gym, pool

very clean and good access to centre via bus outside door free secure parking nice bonus gym was ok but bit small if more than two go

bar at the ground floor is very handy if you don't want to have full breakfast

the pool and the staff were fantastic

gym and service for pizza and sushi. we were allowed to enter our room earlier.

great gym and pool facilities

lovely breakfast. pool rateable great. quiet.

the room was lovely and bright and cool and clean with a fabulous view over the town, the pool was refreshing and relaxing

pool was a bit too small to accommodate more than one family with kids.

i enjoyed the gym

hotel bar was lovely and relaxing

great property and loved the gym. staff were excellent

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

great views and location. kids loved the free sweets! clean rooms and good facilities.

unfriendly front desk service, no parking available, the wifi is not stable.

clean, modern, comfortable, parking outside hotel

parking

free parking was available on a first come first serve basis

considering we were with the kids and many luggage this was not

great breakfast, nice pool, really good room

designed hotel, rooms, pool and gym, great service

rooftop pool bar could’ve been better - no option to get lunch there.

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

that kids were not allowed even with supervision the go to the gym or spa

lots of parking available thank you guys for a memorable stay and we would highly recommend this as a

the snack bar provided good menu of light meals

ee sparkling wine), soap & shampoo with nice smell, good breakfast

great parking

such friendly and kids friendly staff!!

the bedrooms were clean and comfortable and the same with the bar area

modern, comfortable hotel with a good bar on the ground floor

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

the food at the bar is really bad

evening meal in the restaurant was very good along with bar services too

the hotel also benefits from the bar 'pepe', 2 minutes walk

nice bar area

closing time of the bar (11.00pm)

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

the gym facilities were good and the pool looked great

didn t use it)

restaurant offers great breakfast and the cocktail bar was a nice

very helpful and friendly staff, nice and well organized parking, great breakfast

a bunch of kids under 14 were staying there too (with parents) and nobody told them to be quiet

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

they have their own bar and restaurant downstairs

cleanliness super comfy & the bar restaurant had the nicest staff at night

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

were told the bar and restaurant closed at 10

excellent breakfast and pool

only large lights in sofa bed room- a little night light would have been helpful for kids.

the spa downstairs, is really good, the gym as well

lovely clean hotel easy walk to seafront and town super large pool

the menu of the breakfast is same every day

lounge & bar area with views over san sebastián

breakfast

stunning views of san sebastian's bay la concha, amazing lobby bar with greater atmosphere.

breakfast was pretty

we had dinner on the 2nd night in the bar - and that was great with the biggest gin and tonics on the planet and great service yet again

a great hotel with amazing food! breakfast was awesome too. would definitely stay again!

the pool was tiny with very little space for people as there were only 4 loungers

breakfast

comfortable property with great seafront location, amazing views and nice rooftop pool service was very friendly and responsive using a dedicated whatsapp channel to communicate

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

only issue we ran into was that the bar staff at the restaurant downstairs weren't very nice to us when we came to ask them for ice and

were expecting a swimming pool, the pictures of the rooftop “pool” were taken with a wide angle lens

) -gym on the first floor was incognito (sign on the door referred to a meeting room) - wonderful

drinks in bar very expensive

great it had a gym and hot tub

wifi good, parking free, cleanliness

plenty of free parking

bar open till late hours

big, free parking

no explanation, there was a little fridge pretending to be a mini bar again unplugged

breakfast was fine

wifi was terrible in my room

the breakfast was great, with lots of selection

excellent breakfast, comfy bed, easy to walk everywhere from here

clean, comfortable room, air conditioning and wifi worked well

we enjoyed the bar and restaurant attached to the hotel and appreciated the early check-in we were given

service from the front desk to restaurant and bar staff

easy parking facilities good breakfast

poor quality internet wifi connection on the 8th floor. very weak signal.

cafe and restaurant good value and the bar a joy at end of the day

when travelling with kids, sometimes you need help with food deliveries or assistance with baby food

20minute walk from the beach with kids

the cocktail bar was excellent!

friendliness of staff, cleanliness, downstairs bar area, peaceful area

a bit expensive. the gym is tiny.

swimming/jacuzzi pool tiles very slippery, as you would expect swimming pool tiles to be perhaps, but little grip

breakfast and nice room

rooms were clean and spacious and the daily supply of bottled water was a nice touch

the pool is old

emplacement restaurant bar personnel

great facilities including the gym and spa

everything was perfect the room the gym the breakfast

have liked spa water to be warmer but may just be an american thing, facilities were clean and well maintained

the adults only element

really good gym, although the air conditioning in the gym did not work very well.

great hotel location good very central bar people very efficient and helpful

the bar could have stayed open later than 11pm

good service in the bar

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

bar and restaurant next to it was perfect and breakfast was

bar / room service was a bit chaotic - suspect it was slightly understaffed

we had some problems with room service

an indoor pool and a gym would be nice some plus.

the size of the gym.

great location. clean. large room. pool. excellent staff. highly recommend

good position for beaches and old town, wonderful breakfast, very helpful staff.

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

amazing breakfast, freshly made, simply delicious

clean and modern room, great breakfast, friend staff

laundry service was a bit slow

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi didn't work with iphone

wifi was very poor

location bed staff wifi

delighted there was a good car park. we were facilitated with an early check in.

minor moan was the bar lacked a bit of atmosphere

the gym could be bigger and better equipped.

- amazing view from the room and rooftop - parking conveniently located under the hotel - good room service - friendly staff and very

the welcome from the reception man great room comfy bed with gorgeous spa amazing location lovely rooms with very quiet corridor for a great sleep thank you

pool was closed & would have been nice to sit outside with a drink as weather was glorious whilst

was no bar at the hotel but there are plenty just around the corner

loved the location of the hotel and the breakfast was great

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

comfortable bed, excellent breakfast, good location, small room area

wifi ran a bit slow at times.

view on the bay very good room service and very professional team from concierge, people at the desk and lady at the room

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

was a brochure in the room touting the incredible spa down the street

however, when i called the people in charge of the room service they changed the pillowcase and brought new towels

breakfast could have more options, and should should be fiiled regurarly with food.

location, beds, staff, great breakfast & excellent restaurant.

no lounge, bar or restaurant but plenty around

restaurant & breakfast bar was under renovations

it was between bar area and bus terminal

) they have a spa

great breakfast in the

we ordered room service a couple of times and it was always extremely quick and delicious

great connecting rooms so kids had their own space

breakfast was not only very well taken care off, the staff was extremely helpful in finding us a

have a small gym and bigger pool with sun loungets

room service food was ice cold

a top class breakfast was also provided in a beautiful restaurant and the rooftop pool and bar is nothing short of

no gym or spa facilities

24 h room service

alley which was at the exact same height as the apartment (2nd floor) and it's a pathway used by kids to get to their school so it can be quite noisy for a bit around 8 in the morning

we stayed with our young kids and were so happy to have a short walk to all the sights

were very friendly and did a fantastic job helping us with pintxos bar recommendations, area directions, and navigating the james bond-like underground parking

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

was tasty but too much effort to have to choose from a menu when you have young hungry kids

staff, convenient location, clean, breakfast

location, staff, breakfast and our room

brilliant location, class views, zero noise, the breakfast is unreal, proper good food

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

perfect location, nice staff, new hotel, great breakfast

the room was really spacious and the bathroom in the suite was like a spa in itself

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

they also have a small gym and sauna in the basement

also, the hotel has a small gym and sauna in the basement

the gym in the basement isn't quite finished yet.

lovely breakfast, great room, friendly staff and excellent location

they kept the bar door open to outside and it was quite cold inside.

bar next door closed around 12, would have been nice if it opened later

breakfast was lovely

the staff and the location especially the girl at breakfast excellent.

minimally decorated room, but with good shared kitchen facilities

the community kitchen and the hot chocolate was so good, perfect location for our stay that week, nice room and

the shared kitchen is helpful

and the kitchen area was useful

spacious room and access to coffee and kitchen

no room service or spa

the old bar position was great and we didn t like the new position as much.

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

room service for a cup of coffee seems extortionate

service was hit and miss - laundry arrived late, concierge booking messed up

location, quite, nice room, delicious breakfast, reason able gym, fun roof bar, parking was

the hotel has a roof top bar with beautiful views of the city

location / rooftop bar / room facilities

gym facilities were a bonus

the gym was small, but we made use of it

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

the gym is very tiny.

gym is not suitable for training. small and little equipment

did advertise having a gym which is true but two cardio pieces and a pec deck is very small and was a bit of a shame if

the breakfast was wonderful ,& so was the location.

the gym a little small and cold

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

wifi at evening not working very great but triedto find solution

didn't) and did not screen capture them

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

nicely decorated rooms, great wifi and shower units

i was at the edge always with kids in the room

also the bar tender marcos was super nice and friendly

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

really nice hotel and good food. on-site ev charger is 3.6kwh.

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service food was very good as

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality all itself

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown with lots of restaurants, shops etc

the facility was excellent. well kept and well appointed. even had an updated gym.

i ordered tea as part of room service

the swimming pool was great

the grounds were very pretty and there was a nice pool

pleasant garden and swimming pool

free parking, friendly stuff, clean.

not far from san sebastian, we drove up to the loiola train station, the last entry point where parking is free, and then it's seven minutes by train or thirty minutes on foot into the town

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

no bar or restaurant but a short walk to a great little taverna

go to the bar op down the road across from the michelin place, great

allowed early check in. room was basic but ok.

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

the wifi system has a problem and lacks any security

the hotel is beautiful, clean, spacious and they have nice play areas for kids

wifi not always stable. breakfast very simple.

the wifi was too bad. didn t work properly in the bedroom.

wifi was very poor, there was no bar