loved that they have enough parking lots there, so you are relaxed by the time you are there

d unfortunately the restaurant was closed)

and efficient check-in, great bar and dinner service

great bar tapas if you didn't want to eat in the restaurant

room service every

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous food at exceptionally good prices

easy check in/out and a good bar next door

get a table in the bar on the saturday night, but there was a local festival and all were

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel which was central to the town which was a vibrant

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of our visit) but the views from room and the terrace are superb it felt

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

guests have access to the first floor as well where they have a kitchen and a living room

ftover from the restaurant i'd imagine), plus many other

playground on site so kept the kids happy

private off-road parking

free parking was also available

they even gave me an extra gf roll filled with items from the breakfast bar to eat on my

good beds, new hotell, good breakfast, nice staff.

friendly staff with check-in and breakfast

friendly reception, very clean and spacious. good location near centre of town. good breakfast.

breakfast was excellent, a good choice of spanish meats, cheeses, bread and pastries

we had the most amazing view of the iconic peak of txindoki from our room and from the rooftop bar area

bar staff were kind even when we wanted a drink late into the

nice breakfast

i needed an early check in and they facilitated it

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

was through the bar next door

breakfast was perfectly adequate

bar and restaurant are really really nice

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

location was good; breakfast buffet also good; bar with snacks or restaurant available!

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

the bar and restaurant were pleasant and busy

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

breakfast

would suggest a few more sugarless breakfast choices such as yogurt, for people who don't eat cakes

pool in the spa area and the dinner

restaurant and no help to find alternative arrangements; no bar service; bathrooms needed serious redecoration; unhelpful staff; didn’t answer the phone when

there is access to the pool, but you must make reservation due to covid restrictions

nice buffet breakfast was included

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

super welcoming and nice staff, right off the highway, spacious parking available

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

very beautiful and friendly hotel free parking tasty breakfast

such friendly and kids friendly staff!!

ee sparkling wine), soap & shampoo with nice smell, good breakfast

wifi with disruptions in several rooms

no tea or coffee making facility wifi spasmodic at best

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property

the wifi was too bad. didn t work properly in the bedroom.

restaurant could have been open, bar was closed when we got back

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

the hotel has a cosy restaurant with a good look as well as a nice bar area

at breakfast was disappointing as was the bar being closed when we arrived

location was great, wonderful terrace bar outside, good breakfast buffet & professional and nice staff

spa and pools down stairs with amazing massage! room was spacious and nice balcony.

super close to the great beach. brand new hotel comfy beds, good wifi

spa was wonderful with lots of pools with massage jets as well as a sauna and steam room

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

brand new, with bed the size of a football field! breakfast was excellent and good value.

expensive breakfast with limited choice.

modern clean comfortable with outside terraces and a good bar and dining room

the breakfast buffet was fresh and plentiful

parking is plentiful and secure

accomodation, great view and usefull parking

good parking facilities and easy access for wheelchairs

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

big parking space

ailable at the hotel bar

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

if you travelling by car, there is free private parking space at the hotel (another very big (+) garage parking was a nice freebie, but the best is the spa and water therapy (+)the location, the spa, the personnel, free parking, and the awesome view to the sea (+)amazing location, free parking, friendly staff. (+) underground parking in hotel was helpful (+)the view of the beach. food when you could get it. secure underground parking. (+) there s on-site parking, which is a plus, though the entrance is quite narrow but manageable with normal size cars (-) it doesnt say it has parking availble

wifi in the room was horrible

guests can use the amazing salt water thalassotherapy spa pool without charge

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

everything - design, location, surroundings, staff, breakfast

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

the breakfast was excellent, and the staff could not have been kinder and more accommodating

they serve a very nice dinner at a reasonable price, breakfast is great

wifi good, parking free, cleanliness

staff, comfy stay, great parking and also dog friendly

plenty of free parking

no explanation, there was a little fridge pretending to be a mini bar again unplugged

location and a big parking lot

just down the road is a great restaurant and even a mini-golf

left the staff rushing around multiple errors on our room service orders

spa wonderful

the pool was a little disappointing. a little small.

spa's opening hours is longer

i would also highly recommend booking a service in the spa

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

the spa is awesome and everything is brand new

beautiful location, peaceful gardens & pool, lovely restaurant & terrace & only a 10 minute taxi ride into town

to use the spa room, there's an additional 25 euros for 1

reception and most (apart from one waitress) restaurant and bar staff super helpful and attentive, peaceful surroundings but close to the town of san sebastian

ev charging very reasonable and great

room service but we wanted a light meal in the evening

breakfast and gym were excellent

welcoming staff, room was very clean, wifi was great, very quiet and cosy

it does not have a gym

great gym very tranquil hotel

that kids were not allowed even with supervision the go to the gym or spa

early check in was much appreciated

pool is nice but not so much when full of kids

the breakfast was amazing, the gym is so modern and good also

the gym facilities were good and the pool looked great

the quality of the hotel - it s modern, clean, with free parking on the street and a swimming pool

fantastic friendly staff amazing food and room service

all lovely and clean, staff always helpful and breakfast very good and plentiful

restaurant in the area was at the nearest hotel

there was a decent sized restaurant and bar area, although we didn’t have food, so can’t comment

very clean and good access to centre via bus outside door free secure parking nice bonus gym was ok but bit small if more than two go

lovely rooftop pool,great outdoor seating area ♥️

gym was small but well equipped

everything was perfect, great quiet location , great food and drinks in the hotel bar and very reasonably priced, far better than the

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

slightly later check out time than normal which is great for organising kids

gym equipment looked very tired which isn’t unusual but not really an issue for 99% of people

the gym is not worth to mention

although we did not use it, the outdoor swimming pool looked cozy, though small

the pool was brilliant although a bit chilly at first to get

considering we were with the kids and many luggage this was not

modern with restaurant bar and coffee shop. very pleasant surroundings would stay again

wifi also excellent

the bar serves lighter food from the restaurant that is just as good, rather cheaper

unfriendly front desk service, no parking available, the wifi is not stable.

the hotel has secure underground parking and ev charging points

good bar and food.

gym a little limited.

hotel bar was lovely and relaxing

i enjoyed the gym

the snack bar is very pleasant and ideal for a drink or snack any time of the day

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

modern, comfortable hotel with a good bar on the ground floor

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

they helped to get 2 rooms together so parents and kids could be together