great lication! sea watter swimming pool. friendly staff.

if you travelling by car, there is free private parking space at the hotel (another very big (+) garage parking was a nice freebie, but the best is the spa and water therapy (+)the location, the spa, the personnel, free parking, and the awesome view to the sea (+)amazing location, free parking, friendly staff. (+) underground parking in hotel was helpful (+)the view of the beach. food when you could get it. secure underground parking. (+) there s on-site parking, which is a plus, though the entrance is quite narrow but manageable with normal size cars (-) it doesnt say it has parking availble

also very flexible: if you do not need havy breakfest, you could take a very good coffee from the bar and some cake

beautiful location next to the beach and walking distance to several bar and restaurant.

for 90 min)

had a restaurant and bar on site.

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

restaurant could have been open, bar was closed when we got back

the hotel has a cosy restaurant with a good look as well as a nice bar area

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

the facilities were like swimming pool and etc was extra

pool in the spa area and the dinner

restaurant and no help to find alternative arrangements; no bar service; bathrooms needed serious redecoration; unhelpful staff; didn’t answer the phone when

spa treatment

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

wifi with disruptions in several rooms

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

wifi was very poor, there was no bar

wifi not always stable. breakfast very simple.

wifi was very slow

breakfast and nice room

parking, large balcony, swimming pool, walk into town.

the spa bath was very relaxing

breakfast was amazing, and the spa, and the hotel team were great

spa and pools down stairs with amazing massage! room was spacious and nice balcony.

we came at night and there was no problem to park a car in their secure parking lot

easy parking was a great bonus

free on site parking too

parking secure right next to the hotel

big parking area even if you travel with trailer

bar staff were kind even when we wanted a drink late into the

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

the bar and restaurant were pleasant and busy

the french billiards was fun and the bar area is nice and green, cleverly away from the sawmill

sister who served us attentively and his mother

great personel, nice interior in old building. good experience with dinner. good parking.

playground on site so kept the kids happy

the bar terrace was great, and the bedroom was a good size

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades of travel, almost defying the laws of

breakfast was the best i ve ever had

not a very good fitness room

room service menu is rather limited

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

beautiful, chap in reception helped us sort out a parking fine,

good parking facilities and easy access for wheelchairs

accomodation, great view and usefull parking

big parking space

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

beautiful location, peaceful gardens & pool, lovely restaurant & terrace & only a 10 minute taxi ride into town

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

however, they did give us a free pass to the spa as a substitution

really pleased we stumbled across this place -plenty of parking -really easy to find -the spa is stunning and has everything you want from a good spec

room service every

loved that they have enough parking lots there, so you are relaxed by the time you are there

the staff are great and the bar and restaurant are lovely

easy free parking

and efficient check-in, great bar and dinner service

the room was lovely and bright and cool and clean with a fabulous view over the town, the pool was refreshing and relaxing

awesome swimming pool with proper depth, lot's of sun beds on two levels

they have a nice gym

pool was a bit too small to accommodate more than one family with kids.

there are nice spaces to hang out such as the common room near the reception and the gym, the breakfast was delicious and served in a room overlooking all the town

everything - design, location, surroundings, staff, breakfast

they serve a very nice dinner at a reasonable price, breakfast is great

the breakfast was excellent, and the staff could not have been kinder and more accommodating

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

we enjoyed diner and breakfast at the hotel, all very tasty

breakfast was pretty

the staff were superb. excellent breakfast and very clean rooms

the funfair went down well with the kids and the rooms were fabulous

the lobby bar was nice and the breakfast buffet had delicious food

you don't like to walk and have a fairly good level of fitness (this is not the hotel for you) the train/cable car from the hotel to the bottom of the

the gym is in a separate building, two doors up the road

great gym

we were able to have an early check in, which was great.

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

had interconnected rooms so our two young kids could have some independence

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

it does not have a gym

there was only one person, doing the check-in and reception, answering the phone and running the bar with terrace

was further out of the town than i expected the bar wasn't always open and not a great arrange of

size room, comfy beds, great shower, small gym available

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

the snack bar is very pleasant and ideal for a drink or snack any time of the day

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

the food at the bar is really bad

they helped to get 2 rooms together so parents and kids could be together

clean rooms and great food in the neighbourhood bar and restaurant downstairs

cleanliness super comfy & the bar restaurant had the nicest staff at night

they have their own bar and restaurant downstairs

wifi not good

tapas bar was awesome - food extraordinarily tasty

closing time of the bar (11.00pm)

nice bar area

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

the hotel also benefits from the bar 'pepe', 2 minutes walk

evening meal in the restaurant was very good along with bar services too

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

property seems more focused on being a bar than a hotel and isn't very covid-safe

playground for kids

there is a children’s playground on the site which is great to keep the kids entertained for a while

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

the hotel doesn't have any dedicated area for chilling/staying with kids

gym was small but well equipped

gym and roof top pool with lots of space of sun beds plus a bar

pool & free parking… smart hotel, the location worked for us, bus to centre directly outside and

caffe and gym

rooms were modern, perfect size and clean the bar was lovely with great selection bus stop right outside to take into the

amazing buffer breakfast

great pool

- breakfast was excellent with a wide variety of food choices, well appointed and comfortable room

the menu of the breakfast is same every day

had to pay to use the gym, it was an independent health club (very nice) it would be great if the hotel either had its

thought the 13 euros breakfast charge was a little pricey and the dining room service seemed to suffer from understaffing - for example they were slow to react to the

no tea/coffee facilities in room or room service. continental breakfast very expensive.

considering we were with the kids and many luggage this was not

facilities - spa is great

room was spacious and comfortable, staff were friendly, and the food and drinks in the bar quite good

breakfast was lovely

beautiful room with incredible views. nice breakfast.

no pool access and nothing to warn us. we wouldn’t have booked if we knew wasn’t open

breakfast was the same for 4 days

the little plunge pool on the rooftop terrace makes for a refreshing break from the hustle and bustle of the old town

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

location close to shops and bars and restaurants for pinchos

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

great fold down beds for the kids. lovely shower. quite room even though festival on.

nothing! busy bar outside the room at the front but it was quiet by 10.30.

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi didn't work with iphone

delighted there was a good car park. we were facilitated with an early check in.

wifi was very poor

free wifi

the pool on the roof was not open, due to it being march, but the whole pool area was huge and in

bar / room service was a bit chaotic - suspect it was slightly understaffed

gym is a bit small, there again you can go running on the beach!

great rooftop pool

bastopol) and it had my favourite pintxos of the trip

small gym would be great but there s so much outdoors activities that one really does not miss it

room service very expensive

did not make use of it though)

the early check in for both rooms was another big plus in terms of service

room service food was ice cold

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

the spa and the gym are excellent in comparison to others hotel

liked that it was an “adults only” place with no kids, the staff were very friendly and helpful

the spa was nice and never very busy

the room was fabulous and the rooftop pool area was lovely

location, modern decoration and delicious breakfast

gs, toast,

staff, convenient location, clean, breakfast

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

just everything! location, staff, rooms, breakfast

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

much choice at breakfast - also it would be nice if they invested in a nice wine bar for evening time to relax

good position for beaches and old town, wonderful breakfast, very helpful staff.

no bar or restaurant. breakfast mediocre

laundry service was a bit slow

comfortable bed, excellent breakfast, good location, small room area

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

great location, extremely clean and comfortable room, great breakfast

only thing we didn't like was the breakfast. the food wasn't very good.

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

note spa is not on site nor is access included with booking a room

no spa access

was a brochure in the room touting the incredible spa down the street

location , bar , staff

roof terrace and plunge pool to cool off was an added bonus

unfortunately the rooftop spa pool was closed during our stay ud83dude25

spa pool upstairs (only extra facility in the four star hotel), a bit of a walk from the town

beautiful hotel. excellent gym. nice bar

drinks in bar very expensive

it was beautiful in all the common areas and had lovely facilities like a spa and gym

location boasting magnificent views of the city from the rooftop bar and pool

hotel was beautiful, very clean, staff very helpful, laundrymat approx 10metres away, rooftop bar a standout and the breakfast bar exceptional

it starts with the description, how to access the parking, sent by mail, in spanish and english, very detailed and the big car boxes

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

room was large and comfortable, and the hotel’s decor and facilities are modern— spa, pool, meeting rooms

playground for kids across the bridge

and comfort of the room, the quality of the restaurant and the breakfast, the incredible gym (best ever), and the overall design and feel of the place

the hotel also has a really good gym and spa

the breakfast was amazing, the gym is so modern and good also