around bath, pictures on booking are way not of what hotel represents; wearing caps in swimming pool, foto’s website show different poor food

spa treatment

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

nice buffet breakfast was included

we would have liked to have tried the spa but just didn't have time

bar staff were kind even when we wanted a drink late into the

the hotel has a cosy restaurant with a good look as well as a nice bar area

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and wonderfully noisy with locals who looked like working farmers at the end of a days

had a restaurant and bar on site.

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat and

the wifi was good

are quite basic and overall the hotel is a outdated having to pay more for use of the swimming pool

it was a very short walk to the sea with an amazing beach,we had dinner at the bar on the beach as it was cheaper than eating in the hotel

the restaurant wasn t operating, bar was also closed and breakfast couldn t be booked through booking

would benefit from some information in the room such as wifi code, spa prices and availability, tourist information

great room and good restaurant. parking for motorcycles ok round the back of hotel.

breakfast was very good

there was a large tarmacked area for parking - always a bonus with motorcycles

free parking was also available

commend the tortilla)

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few hours

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary from what's outside

the bar and restaurant were pleasant and busy

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors can be a problem

wifi was very poor, there was no bar

no tea or coffee making facility wifi spasmodic at best

wifi not always stable. breakfast very simple.

wifi with disruptions in several rooms

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn t work at all, no air con

room and breakfast

nice breakfast

the breakfast was lovely

the pool is old

and if you think you ll take a nice dip in the pool think again

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

the snack bar provided good menu of light meals

such friendly and kids friendly staff!!

easy parking was a great bonus

big parking area even if you travel with trailer

ee sparkling wine), soap & shampoo with nice smell, good breakfast

enough parking space close to the hotel

and efficient check-in, great bar and dinner service

the more simple food in the bar was lovely though

easy free parking

even the bar prices were reasonable for a hotel of this

playground for kids

to find out adjoining rooms were not adjoining, just next to each other as we have two young kids

there is a children’s playground on the site which is great to keep the kids entertained for a while

this time and because i had to leave very early, they prepared a take away breakfast bar for and it was delicious

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel which was central to the town which was a vibrant

easy check in/out and a good bar next door

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous food at exceptionally good prices

get a table in the bar on the saturday night, but there was a local festival and all were

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

big parking space

parking is plentiful and secure

accomodation, great view and usefull parking

private parking and good communication were also much appreciated

left the staff rushing around multiple errors on our room service orders

spa wonderful

speaks for itself, but the hotel is modern without being dry, the staff are excellent, the the spa is delightful

everything, restaurants service was excellent specially at breakfast

soap next to the bath. bigger/ other swimming pool.

good breakfast and pintxos were available at the bar in the lobby

staff. bar facilities. near town center

a irish bar with great food

room, modern and fairly new, very helpful staff and they serve food and drink at the bar of the hotel, which allowed us to have some late diner when almost everything else was closed

breakfast was at the bar with limited options available.

the village is basically dead after 9 but the hotel does have a restaurant and bar (closed tues the night of our visit) but the views from room and the terrace are superb it felt

small kitchen facilities available and restaurant-bar attached to the property if you don't want to cook

guests have access to the first floor as well where they have a kitchen and a living room

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

no swimming pool

to use the spa room, there's an additional 25 euros for 1

i liked the grounds and the appearance of the gardens and pool.

nice we had a room in the annex building a sort walk from the main building next to the outdoor pool the room we had was excellent & with a fantastic view would highly recommend this hotel its

the staff at the bar are extremely pleasant

friendly staff with check-in and breakfast

friendly reception, very clean and spacious. good location near centre of town. good breakfast.

breakfast is very basic, but better than what i am used to in this area of europe

the bar staff were neither pleasant nor helpful

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property is unique in that it is part of a middle ages palace

location was good; breakfast buffet also good; bar with snacks or restaurant available!

bar and restaurant are really really nice

no wifi poor tv interface poor value for money air conditioning , noisy , not regulatable

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

lovely bed and breakfast inn in the basque countryside, exceptionally well outfitted and furnished

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

modern and spacious hotel room, yummy breakfast by the professional host and a charming garden

our host was welcoming and polite, nothing was too much trouble and the breakfast was lovely

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

everything - design, location, surroundings, staff, breakfast

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the shower was excellent and breakfast was scrumptious

very nice and friendly place. room was very comfortable and breakfast perfect. great bed.

i needed an early check in and they facilitated it

breakfast was perfectly adequate

don't expect a buffet breakfast, it's more like a coffee and a croissant.

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

nice staff, bar on property

loved the place, set somewhat in the hills in a delightful town, with a well stocked bar downstairs and an extremely hospitable owner who cooked dinner for €11

great little bar with friendly staff.

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

the gym could be better.

although there is pool and a gym

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

we also hoped that pool would have been heated or at least stated it was not heated

poor wifi, noisy neighbors

the room service food was of a

it has small gym although better say a couple of cardio machines and some

was further out of the town than i expected the bar wasn't always open and not a great arrange of

room service but we wanted a light meal in the evening

we were able to have an early check in, which was great.

gym a little limited.

hotel bar was lovely and relaxing

the gym is in a separate building, two doors up the road

expensive. the gym was closed.

they helped to get 2 rooms together so parents and kids could be together

the bedrooms were clean and comfortable and the same with the bar area

would have been nice if the bar was open in the evening for a coffee or drink

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

the snack bar is very pleasant and ideal for a drink or snack any time of the day

great location. good pool with amazing view.

the pool was beautiful with stunning views

you don't like to walk and have a fairly good level of fitness (this is not the hotel for you) the train/cable car from the hotel to the bottom of the

the pool was great too

we asked for snack for the kids as we just arrived

evening meal in the restaurant was very good along with bar services too

good bar and restaurant with a terrace

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

the hotel also benefits from the bar 'pepe', 2 minutes walk

closing time of the bar (11.00pm)

has bar and restaurant

they have their own bar and restaurant downstairs

clean rooms and great food in the neighbourhood bar and restaurant downstairs

were told the bar and restaurant closed at 10

wifi not good

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the evening

the gym is very limited

small but decent gym available, and the pool is very nice

rooms were modern, perfect size and clean the bar was lovely with great selection bus stop right outside to take into the

everything was perfect, great quiet location , great food and drinks in the hotel bar and very reasonably priced, far better than the

free parking was available on a first come first serve basis

nice hotel with parking, convenient location if traveling by car. clean rooms. good wifi.

no room service with very limited food

no tea/coffee facilities in room or room service. continental breakfast very expensive.

location, clean rooms, friendly staff and free parking

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

the hotel has a wonderful pool onsite and the beach is approximately 10 mins walk away

the pool area, gym & spa (paid separately but fantastic

there is a spa downstairs and the staff is terrific and talented