big parking space

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

accomodation, great view and usefull parking

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

good parking facilities and easy access for wheelchairs

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

the shower was excellent and breakfast was scrumptious

they serve a very nice dinner at a reasonable price, breakfast is great

we enjoyed diner and breakfast at the hotel, all very tasty

just down the road is a great restaurant and even a mini-golf

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

breakfast or even a coffee was not available before 8am.

bar and good restaurant for dinner (although the websites are not too clear about this, there is

lots of parking and although we missed the evening food the breakfast was good

modern clean comfortable with outside terraces and a good bar and dining room

playground for kids across the bridge

in the hotel lobby there was always spa water and an nespresso machine for an afternoon coffee or evening tea

kids loved the science museum that is just behind the hotel (just take the walking

designed hotel, rooms, pool and gym, great service

great breakfast, nice pool, really good room

the wifi kept dropping even when i reported it was not fixed

the wifi connection was intermittent and bad. the door to our room was very difficult to open

breakfast and gym were excellent

room service but we wanted a light meal in the evening

staff room service

i also liked the swimming pool but i would have liked to have umbrellas for shade and for the pool to be open after 8 pm

t must choice) or food delivery service

we ordered room service and it arrived promptly and was very tasty

room service excellent

we had 2 connected rooms, ideal with kids. the rooms are comfortable, nice beds and good shower.

plenty of free parking

it has a private parking so there is no problem to park your car

location and a big parking lot

bar open till late hours

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

comfortable, breakfast was good, the staff was helpful and as an added bonus the gym facilities were nice for a quick workout

pool is a bit small, but hey it has a pool and a food truck

and the rooftop pool was the icing on the cake

with good bedding, we got free room upgrade because of baby, tons of parking in front of hotel, gym very modern with kettle bells, this hotel rocks

there is a rooftop pool with a snack shack for convenience and the main hotel bar had a lively atmosphere in the evening

unfriendly front desk service, no parking available, the wifi is not stable.

room was spacious and comfortable, staff were friendly, and the food and drinks in the bar quite good

also no wifi in the room not even in the

considering we were with the kids and many luggage this was not

the room service is also very nice

the pool was a little disappointing. a little small.

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

breakfast was the best i ve ever had

lovely spa facilities room size and decor was perfect

i would also highly recommend booking a service in the spa

it was a pity to pay extra for the pool and spa.

should publicise your bar snacks more

the spa was phenomenal, and the staff was incredibly charming and helpful in every aspect

also, it would be nice to be able to order drinks from the pool, that would suit the overall experience of this amazing place well

there is no pool and sadly the price of this hotel was high at 100 euros per night

the gym was the cleanest hotel gym i've ever been in, plus it has a lovely view

pool was a bit too small to accommodate more than one family with kids.

it was clean and fresh the pool area was beautiful

gym and service for pizza and sushi. we were allowed to enter our room earlier.

the room was lovely and bright and cool and clean with a fabulous view over the town, the pool was refreshing and relaxing

nice tidy nh hotel with comfortable room and bathroom. proper gym. good bar.

the gym is just around the corner and has everything you need

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

great gym

we were able to have an early check in, which was great.

the snack bar is very pleasant and ideal for a drink or snack any time of the day

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

they helped to get 2 rooms together so parents and kids could be together

the bedrooms were clean and comfortable and the same with the bar area

the food at the bar is really bad

the pool area, gym & spa (paid separately but fantastic

excellent breakfast and pool

a very nice hotel and well located, the rooms are spacious and kids enjoy the swimming pool

excellent breakfast and pool

good bar and ate in restaurant on first night

evening meal in the restaurant was very good along with bar services too

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

great bar for drinks and food

the hotel also benefits from the bar 'pepe', 2 minutes walk

good bar and restaurant with a terrace

the special notice of what hotel advertises as pool - actually a small jacuzzi for not more than 3-4 people

rooms for the price, very convenient underground parking ( if available ), staff were great, good gym, it is approx 15 to 20 min walk to the old town ( for us was not an issue), we enjoyed the

used the spa on the roof

the tiny rooftop pool (spa pool)

roof top spa and sunbathing area really nice

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

room was a bit noisy at times as there is cafe/ bar below

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

great hotel location good very central bar people very efficient and helpful

good service in the bar

the bar could have stayed open later than 11pm

wifi was extremely poor, breakfast is poor, the cleaning staff entered in our room while we were

it was a great stay with wonderful rooms and super nice room service staff

were very clean, nice big showers, and good wifi

good breakfast close to a number of bars and restaurants

the cleanest the decor and the breakfast

wifi didn't work inside our room. we had to go into the hallway

cleanliness super comfy & the bar restaurant had the nicest staff at night

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

were told the bar and restaurant closed at 10

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

poor quality internet wifi connection on the 8th floor. very weak signal.

the wifi was fast and secure, the bathroom was really modern with a good shower and the beds are

comfortable rooms and ev charging in the parking below

limited selection on the room service menu and limited times to order but that is only minor.

very good breakfast buffet

breakfast

pool and pool area was very nice but small.

breakfast was the same for 4 days

beautiful room with incredible views. nice breakfast.

fantastic breakfast

i loved the entrance and the bar in particular

room

room & public areas had excellent wifi coverage

the room service breakfast was excellent and very generous

20minute walk from the beach with kids

hotel staff managed to locate it at the external laundry and returned it to me by post

great facilities including the gym and spa

loved everything… the room with balcony, the facilities (spa, sauna, gym, pool), breakfast buffet and especially the nice staff who was very friendly

the gym jacuzzi facility was a good bonus

the room was fabulous and the rooftop pool area was lovely

the lobby bar was nice and the breakfast buffet had delicious food

the highlight was the breakfast room where the views cannot be matched

great location. excellent breakfast

the staff were superb. excellent breakfast and very clean rooms

breakfast and other hotel facility perfect

breakfast has all the options for everyone and a good variety

laundry service was a bit slow

no bar or restaurant. breakfast mediocre

mini bar items quite expensive hotel isn’t cheap although nothing really is in san sebastián

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

answer at all after several calls) and no assistance from the reception in that

staff was amazing, i had the chance to be upgraded to a bigger room with an amazing spa bath, huge terrace and amazing bathroom

gym is rather small and smelly

lovely looking lobby and bar area

room service was very limited, we asked to have a fresh coffee and orange juice bought up to the

room service hours were hard to figure out

roof top bar was great

spa area is awesome and everything is clean and maintained

location boasting magnificent views of the city from the rooftop bar and pool

happy overall, the clear glass between gym and spa a little uncomfortable, everyone staring at gym users

free wifi

wifi didn't work with iphone

location bed staff wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

location, staff, breakfast, wifi

some bar food availability

only thing we didn't like was the breakfast. the food wasn't very good.

excellent service, breakfast was excellent, 50 mtrs from the beach, 400 mtrs from the old town.

nice room despite the internal courtyard, small but serviceable fitness room, very good breakfast

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

great room and bathroom. lovely helpful staff. great value breakfast. close to the old town

restaurant & breakfast bar was under renovations

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

no lounge, bar or restaurant but plenty around

breakfast could have more options, and should should be fiiled regurarly with food.

bar area lovely

breakfasts were up to standard, as was the room service and the restaurant

room service has limited options

note spa is not on site nor is access included with booking a room

no spa or gym on location

we ordered room service a couple of times and it was always extremely quick and delicious

the gym was well equipped but could have smelled fresher.

very clean, excellent location, very friendly & attentive staff. great breakfast too!

rudely told that there were no tables, yet it seemed empty and we were prepared to just have a bar snack

room service was held open beyond closing so that we can be served with delicious basque choices

also, the hotel has a small gym and sauna in the basement

they also have a small gym and sauna in the basement

there is just a sauna room next to the gym

she helped us a lot in arranging a possible early check in instead of luggage storage only as we will head to sanctuary of st

gym and sauna were broken for the full four days we were there, and the staff didn’t seem to know

great location, useful fridge/kitchen area

nothing really. would've been nice to have some tea options in the kitchen area

minimally decorated room, but with good shared kitchen facilities

having a private room and the facility to use a kitchen was very practical and exceptionally good value

the shared kitchen is helpful

no gym or spa facilities

overpriced extremely small rooms no gym

overpriced extremely small rooms no gym

and the bar downstairs feels like at home

quality and price of the food of the room service

breakfast and gym were ok, can be improved slightly.

lovely breakfast, great room, friendly staff and excellent location

breakfast could have had a little more choice, but it is a small hotel so nothing much to complain

wonderful staff at breakfast and reception

the staff and the location especially the girl at breakfast excellent.

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

was tasty but too much effort to have to choose from a menu when you have young hungry kids

great fold down beds for the kids. lovely shower. quite room even though festival on.

we could however open the windows, although with a bar below it was a bit loud at times

we had a 2 bedroom apartment with a double room and a bunk bed room for the kids

staff, convenient location, clean, breakfast

location, modern decoration and delicious breakfast

rooms are fantastic, breakfast is amazing with pinxtos style food as well as more standard breakfast fare

gs, toast,

perfect location, nice staff, new hotel, great breakfast

location / rooftop bar / room facilities

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

early checkin dir to ongoing car problems great bar and terrace areas

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

the gym was small, but we made use of it

the old bar position was great and we didn t like the new position as much.

ordered room service which didn't come

limited vegetarian options in hotel restaurants and room service

amazing view, exiting interior, comfort, style, everything was excellent! room service was great

but room service made up for it

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

the gym is very tiny.

warm and helpful staff, wonderful easy breakfast, convenient location in a non-touristy area

gym is not suitable for training. small and little equipment

gym was tiny and claustraphobic

breakfast was amazing!

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

pleasant garden and swimming pool

the swimming pool was great

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

swimming pool was not so clean

the grounds were very pretty and there was a nice pool

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

didn't) and did not screen capture them

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

very poor wifi

nicely decorated rooms, great wifi and shower units

really nice hotel and good food. on-site ev charger is 3.6kwh.

the bar was a comfortable area to relax at the end of the day

also the bar tender marcos was super nice and friendly

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

big parking area even if you travel with trailer

the snack bar provided good menu of light meals

ee sparkling wine), soap & shampoo with nice smell, good breakfast

easy parking was a great bonus

such friendly and kids friendly staff!!

lovely terrace area bar open till 2300 hrs

thought of the little details everywhere, the room, the bed, the private yard, the bathroom, the gym, the dining room, everything of the highest quality

breakfast was luxurious and my wife enjoyed a spa treatment

room service was very prompt

experience, great with kids (friendly and very helpful), room was spacious, good restaurant recommendations and

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

no bar !

no bar or restaurant but a short walk to a great little taverna

breakfast and nice room

we were told we had to book our daily pool time and breakfast times, yet the place was virtually empty

couple of the bar staff could have made a bit more effort to be friendly

breakfast is very poor and not tasty

did not have breakfast. staff was extremely helpful and very friendly. no negativ to say at all!

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

the wifi system has a problem and lacks any security

wifi was very poor, there was no bar

the hotel is beautiful, clean, spacious and they have nice play areas for kids

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property