the bar could have stayed open later than 11pm

great hotel location good very central bar people very efficient and helpful

good service in the bar

room was a bit noisy at times as there is cafe/ bar below

bar and restaurant next to it was perfect and breakfast was

erican kids with absolutely no manners) and putting them in rooms on the same floor as

easy parking facilities good breakfast

amenities eg: room service, bike hire. friendly welcoming staff.

great bathroom. kids loved the spanish candy at the reception.

great bathroom. kids loved the spanish candy at the reception.

clean, stylish room with comfortable bed. helpful staff. good wifi.

hotel with an excellent lounge/library area and gym

excellent breakfast with plenty of choices both hot and cold

drawbacks: it s about a 15 20 minute walk to the old town and the beach; and the gym hours are limited, opening only at 9:00, which makes morning workouts difficult

there was a mini bar that didn t charge excessively which was replenished daily

excellent wifi connection

it was a great stay with wonderful rooms and super nice room service staff

the breakfast is great

wifi worked well

excellent breakfast, comfy bed, easy to walk everywhere from here

there is just a sauna room next to the gym

the room was really spacious and the bathroom in the suite was like a spa in itself

the gym in the basement isn't quite finished yet.

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

the gym is very basic.

advertise a gym but its really a room with a treadmill, stepper and indoor bike which needs some repair

gym needs expanding updating

staff so good. lovely bar very relaxing

had a drink in bar in evening

great to have a small but functional gym, parking and ev charging facilities on

minimally decorated room, but with good shared kitchen facilities

and the kitchen area was useful

the community kitchen and the hot chocolate was so good, perfect location for our stay that week, nice room and

great location, useful fridge/kitchen area

kitchen facilities are there for guest use, making it convenient for us to warm up food etc

location, beds, staff, great breakfast & excellent restaurant.

breakfast could have more options, and should should be fiiled regurarly with food.

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

great location, clean and chic hotel. great breakfast. highly recommend.

super lovely helpful staff from the front desk to the bar to housekeeping

the bar was a comfortable area to relax at the end of the day

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

upon request a parkingspot with ev charging was reserved for us

in a beautiful garden, silent, modern rooms, liked it very much, stayed in junior suit with 2 kids, comfortable

the hotel did our laundry was 10 euros a bag

the weather was hot when we were there so the rooftop pool was a godsend

the pool was freezing

and if you wanted to actually enjoy a swim in it, this was hard to do if there was more than 2 adults in it

the pool is outdoors and it is more for kids than adults (size and depth)

the spa was amazing and great way to finish a day exploring the city

location / rooftop bar / room facilities

the rooftop bar has great views and is a definite plus

early checkin dir to ongoing car problems great bar and terrace areas

location, quite, nice room, delicious breakfast, reason able gym, fun roof bar, parking was

the hotel has a roof top bar with beautiful views of the city

nice pool area on rooftop

you have to pay extra to use to gym and sauna facilities.

delicious food in the restaurant/room service too

with parking, good facilities if you re staying longer but we didn t have time to use spa or pool

very good gym

food offering no room service available until bar open anyway, so just from 7

i ordered tea as part of room service

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service food was very good as

and clean room, friendly staff, was great to have 24/7 gym with all necessary equipment short walk to the downtown with lots of restaurants, shops etc

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality all itself

the breakfast is excellent, the hotel is spotlessly clean, and the rooms are quiet and comfortable

room service options limited only to michelin star narru

) they have a spa

food in the hotel bar and restaurant, very friendly staff

eam, sauna) and gym downstairs which you have to reserve

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

good position for beaches and old town, wonderful breakfast, very helpful staff.

no bar or restaurant. breakfast mediocre

i also appreciated the laundry service & them holding my bags before and after check out

air conditioning not working. no availability of early breakfast with early airport departure.

very polite staff, excellent location, good breakfast, the room has all you need - a really pleasant

no bar !

there’s no bar as it’s in a residential area and probably beyond walking to donastia, the area most would

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

allowed early check in. room was basic but ok.

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

good bed, and located above a side street that was quiet, so no problems sleeping; excellent wifi

nicely decorated rooms, great wifi and shower units

wifi was strong and free, and my shower had seriously magnificent water pressure

didn't) and did not screen capture them

staff were also very caring and accommodating with late check out as my girlfriend had food poisoning

excellent breakfast in a well laid out

location, lovely friendly staff great place for a visit to san sebastian pet friendly bar facilities were

great location, extremely clean and comfortable room, great breakfast

no hotel bar to sit and relax in at the end of the day, although this is a covid problem, not a fault of the

room fully serviced with mini bar and tea/coffee making facilities

lovely looking lobby and bar area

gym too small, rooms could be bigger, no water in our room on arrival and tv remote didn t

stunning building, spacious rooms and lovely rooftop pool area.

reception & bar area

the entrance and bar to this place is stunning and fairly priced and the building was apparently a former convent

breakfast is excellent! the staff is amazing!

would have preferred fresh coffee for the breakfast rather than from a machine and if they could add diet coke to the snack bar

gym was tiny and claustraphobic

the gym is also tiny and doesn't have a lot of

the gym a little small and cold

location, staff, breakfast, wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi was very poor

location bed staff wifi

free wifi

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

no spa access

amazing location, right at the beach, and helpful staff. spacious room and prompt room service.

bar area lovely

no spa or gym on location

the room service food wasn't great

ordered room service which didn't come

no room service or spa

but room service made up for it

fitness room was under renovation (and it was not mentioned during the reservation time), i was (+) the fitness facilities are out of this world (+) gym is the best, big space and different variaties of fitness equipment

breakfast was great and the lady who served it extremely polite

lovely breakfast, great room, friendly staff and excellent location

check out at midday and early check in was much

breakfast was lovely

only draw back to the property is how early the bar closes - but otherwise everything is perfect

selection at breakfast buffet, huge pool, gym with nice view to the woods

playground for kids across the bridge

great breakfast, nice pool, really good room

actual laundry on site

the spa facilities were really good and the massages were amazing

staff were excellent and the bar area was good with a very good breakfast

restaurant in the area was at the nearest hotel

pool was bracingly cold but that didn't really put us off

and it s a fancy one, so not as easy to get something to eat for kids

bar area was very small with a small range of drinks on offer

great room service with reasonable prices

is a 20 min walk to the sites a bit long if you have young kids

breakfast, staff was friendly with us and the kids and helpful at all times

location, clean rooms, friendly staff and free parking

also restaurant was good and great room service until late in the evening

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

the gym is tiny, as is the pool

room service for breakfast wasn’t accessible via phone so we had to order at main reception.

breakfast

breakfast was lovely

and the bar downstairs feels like at home

room service very expensive

quality and price of the food of the room service

no gym or spa facilities

small gym would be great but there s so much outdoors activities that one really does not miss it

sad you had to pay extra for the gym

and bar staff first class, reception staff very good at an exceptionally busy time

gym facilities which are very professionally run aren't included in the price

super staff & fabulous breakfast & big rooms & a great tasty dinner menu

very big rooms, very clean. the best breakfest ive ever been! free gym!

gym and roof top pool with lots of space of sun beds plus a bar

with good bedding, we got free room upgrade because of baby, tons of parking in front of hotel, gym very modern with kettle bells, this hotel rocks

pool is a bit small, but hey it has a pool and a food truck

lovely rooftop pool,great outdoor seating area ♥️

bar at the ground floor is very handy if you don't want to have full breakfast

location, very kind and welcoming staff, nice rooftop terrace, great breakfast

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

location, modern decoration and delicious breakfast

location, staff, breakfast and our room

staff, convenient location, clean, breakfast

coffee, cackes, advice, late check out not a problem

nothing! busy bar outside the room at the front but it was quiet by 10.30.

we stayed with our young kids and were so happy to have a short walk to all the sights

bit noisy in the room in the morning with all the kids going past to get to school but the location was worth the minor inconvenience

very friendly and helpful , gave us early check in comfortable bed , fresh linens , great breakfast with homemade cheese cake carrot

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

pool, staff and breakfast

for cycling down into the centre of san sebastian, truly amazing breakfast and a swimming pool to cool down in after a long journey

pleasant garden and swimming pool

on-site parking lot was also good

was further out of the town than i expected the bar wasn't always open and not a great arrange of

i ask the front desk the night i checked in why the wifi was so bad i was told to i should just except the why it was because they had just reopened a

size room, comfy beds, great shower, small gym available

clean rooms, fridge in room, gym downstairs was good with dbs up to 20, trx straps on wall, box and 3 pieces of cardio kit

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

nice bar area

evening meal in the restaurant was very good along with bar services too

staff allowed an early check in, the location is very close to the beach and some cafes, bars etc

great bar for drinks and food

closing time of the bar (11.00pm)

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

our kids had 103, also a great room

would have been nice if the bar was open in the evening for a coffee or drink

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

modern, comfortable hotel with a good bar on the ground floor

they helped to get 2 rooms together so parents and kids could be together

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

has bar and restaurant

they have their own bar and restaurant downstairs

out after that), and then on the last night being called down from my room as someone in the bar had not paid their bill

tapas bar was awesome - food extraordinarily tasty

amazing hotel and fantastic value for money, bar and tapas menu amazing

facilities in room, bar & restaurant served excellent food and were able to accommodate dog in bar

great views and location. kids loved the free sweets! clean rooms and good facilities.

in the room of my kids, it smelled like smoke because of the restaurant in the ground floor

the hotel has secure underground parking and ev charging points

we used the gym, which was small but comfortable

shame, since more noise nuisance was caused by kids running at 22h at night right above my room

they have a nice gym

the gym could be better.

pool was a bit too small to accommodate more than one family with kids.

just down the road is a great restaurant and even a mini-golf

bar and the restaurant were very pricey

the pool was great too

i wish we had stayed during the summer when the pool was open

great location. good pool with amazing view.

so it was bar snacks for dinner or down to san sebastián

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

they serve a very nice dinner at a reasonable price, breakfast is great

we enjoyed diner and breakfast at the hotel, all very tasty

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

the spa is awesome and everything is brand new

although we could see the beautiful gardens, the view was overshadowed by the unkempt pool area

to use the spa room, there's an additional 25 euros for 1

should publicise your bar snacks more

however, they did give us a free pass to the spa as a substitution

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

wifi good, parking free, cleanliness

bar open till late hours

location and a big parking lot

no explanation, there was a little fridge pretending to be a mini bar again unplugged

very spacious room in a quiet area ! plenty of free parking and modern facilities

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades of travel, almost defying the laws of

pricing model for minibar and room service is way out of line, 25% surcharge for anything in the room

left the staff rushing around multiple errors on our room service orders

even the best hotels (noise from rooms/guests, lack of sockets, retrieving the car, unreliable wifi, etc (+) free electric vehicle charging and a solid wifi were also nice to have

spa's opening hours is longer

quiet, very clean, convenient free parking, simple but good breakfast, wonderful view of the mountain and valley, and nothing really

good parking facilities and easy access for wheelchairs

accomodation, great view and usefull parking

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

beautiful, chap in reception helped us sort out a parking fine,

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

brand new, with bed the size of a football field! breakfast was excellent and good value.

modern clean comfortable with outside terraces and a good bar and dining room

bar and good restaurant for dinner (although the websites are not too clear about this, there is

breakfast or even a coffee was not available before 8am.

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

is only minutes from san sebastian and france, good for adults or kids

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money

good location with parking and ev charging

the ev chargers are a big plus for me

such friendly and kids friendly staff!!

the snack bar provided good menu of light meals

big parking area even if you travel with trailer

great parking

ee sparkling wine), soap & shampoo with nice smell, good breakfast

the staff were great the food in the bar is good quality against cost

car park, bar restaurant.

30 and a bar which was much appreciated as we checked in at 21

little bar open too for drinks which was a nice surprise

the bar was well stocked

parking, large balcony, swimming pool, walk into town.

swimming/jacuzzi pool tiles very slippery, as you would expect swimming pool tiles to be perhaps, but little grip

had not gotten things sorted out re wifi,parking,restaurant

room and breakfast

at breakfast was disappointing as was the bar being closed when we arrived

no kettle no bar no food sunday evening

lovely food at the bar opposite

with food on the table and a beer from the bar we’re happy

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am