friendly staff, bar food excellent

room was super comfy and outside bar area was fun

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

it had a restaurant and bar with excellent staff.

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

great breakfast, great grounds.

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

no restaurant or bar for breakfast and evening drinks

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

reception in manned had to walk around to hotel bar to get a member of staff to check us in

clean and modern, attached bar very good, unfortunately don’t do food.

lots of free parking and very well located for travel to the west end, braehead, motorways and loch lomond

the hotel also offers free wifi but it was very difficult to connect and we had to rely on 4g instead

towels and room service each day

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

parking rooms very comfortable plenty of clean fresh towels nice soft pillows staff were very

allowed me early check in which was most helpful

have been nice if public computers for the internet and laundry facilities had been available

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

early check in and 12pm check out

beautiful room lovely breakfast and friendly staff x

no soft drinks or mixers in the bar and no ice

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

fact that there is a bar with small food selection is great too

large comfortable room, very good breakfast, nice bar and friendly staff

really liked the quirky story behind the douglas hotel and the early check in

location was perfect, rooms were clean and got early check in

most staff were helpful, early check

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

also next to a noisy laundry room

and the bar especially the front area where you have an excellent view of the street and can people

staff were great. excellent breakfast. comfortable bed.

breakfast was nicely cooked,

staff were brilliant, so helpful. great breakfast comfortable beds

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

breakfast 10/10

very clean and efficient, room service made very easy and had an extremely relaxing nights stay

good facilities including pool, steam room & sauna etc

maybe the car parking but we got parked fairly close to the hotel

room service was excellent and staff very friendly

spa = swimming pool and other facilities very good

was great, only slight down point was the electric shower with poor pressure, however the spa bath makes up for it if you have the time for a

bad wifi, tv sky remote doesn t work.

cosy bar lounge with open fire

looked very plush and inviting on arrival and there was ample parking

spa bath is good

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

breakfast was plentiful with good variety

great staff range of beverages in the room and lovely breakfast in the morning

we loved the quirkiness of the room and the breakfast

very quirky with the record player and the bar open till midnight

wifi band in our room

it was perfect for our family, we used the family room and kids were very happy

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

the wifi was quick enough for me to watch netflix when i returned of an evening

wifi is a bit slow at times, but not a major issue.

was pretty good, quite close to the centre, lots of cafes, several groceries' stores and a laundry place nearby

room was right outside the lift door. 10 room service charge.

i ordered room service for dinner which arrived very quickly; and was faultless

free wifi

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

location and early check in was appreciated

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

the triple room is perfect for a single parent with two kids

not really suitable for young kids

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

wifi really poor in room

went to get away from all this madness lovely never opened the door again till room service next morning which was amazing dated room needs done up however done the job had a

we also ordered room service up to our room which came quickly and was delicious

plenty of free car parking the free wifi was excellent

had to buy an extra room for kids

receptionist and helped with early check in

we did get an early check in at 3pm

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

noisy cleaners when i had paid for late check out

the late check out option (£10 extra) was easy to book and well worth

also got late check out for 10£ fee

we also took advantage of late check out which allowed us to ease into the next day

option for 1pm late check out

check took longer than anticipated had to return to reception from the bar 3 times and we had young children with us

no food left that the kids liked and not alot left for the adults either

great comfy bed and location. kids loved pool. nice and warm

welcoming friendly staff. great location. big rooms. room service was lovely.

staff polite & attentive, room quite, wifi was good, washing service was impeccable, only downfall was if i didn't ask i wouldn't have

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

the staff were okay but they briefly lost my laundry

no laundry facilities but this is a very minor point.

room was a decent size, shower was amazing, fee wifi is always a bonus

room service could have been cheaper.

i had asked about early check in or left luggage several days prior to arrival

neat maintenance and high speed wifi

location, reception team fab managed to get an early check in

early check in was facilitated

location tv and wifi was good breakfast and bar food were good

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge (*) we also used the laundry service which was so so easy and efficient (-)laundry was the only problem (-)body towels had a weird smell, something wrong was with the laundry (*)location, within walking distance to charing cross station, several restaurants, 24hr public laundry service (-)no laundry facilities close by. (-) outlook on to back of buildings with laundry(

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

room

to city center and bus station, love the big room with a kitchen full equipped

had to order breakfast the night before to get 5 discount

clean, stayed here previously with my partner and was taking two younger kids this time to glasgow so booked it knowing it was very clean and suited our needs

was a wonderful touch on the room service cards, could get light or deep clean

getting woke up at 730 am by builders staring in the window at us kids were horrified

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

been with small kids and it’s been most horrible stay

took another 30min to arrange rooms it was 1am with kids so not to good

friendly bar staff and management. excellent service.

parking for airport was great .hotel was clean and food in restaurant / bar was delicious,

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

accommodated an early check in - thank you.

we got an early check in

easy access to the room (no elevator, with kids and luggage can be annoying)

elevator, with kids and luggage can be annoying)

sofa bed was pretty uncomfortable and a bit small for our kids - 13 and 11 years

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

everything is perfect. only the breakfast is very limited in serving food.

fold out bed was a little small for 2 kids.

the food at the restaurant is superb expecially the buffet breakfast where you can have as much or as little as you want

price was good for one adult and two kids

very clean and v good wifi

the tv wifi wasn t connecting so i couldn t put on youtube and netflix when it said i could

booked the night for my son, his wife and three kids as an early christmas present as they were going to see the musical hamilton

room was good sized, bed was comfy, room service was great

excellent even for 2 fussy kids

we arrived early to drop of our lugguage and we manage to get an early check in at no extra cost

staff extremely helpful and friendly. ability to have a late check out was so helpful

bed was very comfortable, and there was plenty of choice for breakfast

have liked the bar to be open a little longer as we had something so we could have celebrated a great scottish

comfortable, gym facilities, friendly and helpful staff and wondered complimentary

there were plenty of good eating close by as well as a laundry and supermarket across the road

location brilliant, nice staff, room, bar area, all very good standard.

the staff were able to facilitate an early check in by 60 mins.

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

breakfast was busy, attended to quickly and seated in

minute booking, early check in

fantastic, plenty of parking with ev charging

kids loved it

amazing staff, clean rooms. great location, good selection of breakfast options.

great room service!!

room service, no restaurant no bed and breakfast

wifi kept dropping out only 2 caffeinated coffees in the room

no room service!

the wifi didn't really work, there was no water provided with the room

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

in morning we asked if we can get a late check out as we were so ill

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

good little gym as well

the gym, which is really a cupboard with some machines, and it doesn't have a treadmill, which i found

only thing that wasn t great was the gym

gym a bit trouble as needed to registered everytime.

room service

it is an amazing hotel with a very nice staff, fabulous spa zone, fantastic atmosphere, amazing food

everything, the hotel had what i need: clean rooms, nice staff, great breakfast, hot shower, and wifi

helpful staff and kids eat free at breakfast which was a bonus

room service breakfast arrived a little cold & toast which was on the side stone cold only let down

the bed was comfortable and the view was excellent as i paid for a city view, i also order room service and the food was delicious

a contemporary modern hotel very clean good staff and a great breakfast

gym is good, small but well equipped

location, fun atmosphere and late check out

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

late check out is always a good thing after a late night

great facilities and again very helpful and welcoming staff at the gym and spa

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made us very welcome

kids can’t use pool after 7 which we didn’t know before getting there so we didn’t get a

the hotel accommodated every part of my trip by allowing an early check in and late check out at no extra charge

- we made use of the gym, pool and spa facilities - fantastic

early check in

clean and convenient and good staff and early check in

the staff were lovely and accommodated our early check in and also authorised a late check out (gary on

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

room, generous breakfast, great location with good connections to the armadillo and the centre

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

there is not any gym, spa, swimming g pool etc.

excellent location. comfortable room. brilliant breakfast. friendly staff.

breakfast was great and the hotel location for the show we went to was perfect.

my husband didn't like the bar bill!

early check in and free guest laundry albeit dryer needs an upgrade

location and convenience of hotel having ev charging stations

wifi worked well

also they disabled the hotel app so couldn't order room service, as they wouldn't be able to cope with the demand, as they had 2 staff

excellent breakfast and late check out 12pm

very clean and new. breakfast was good. staff were helpful.

and although due to the restrictions we couldn't access all the facilities the option of the room service was superb , the breakfast was good and the location is excellent , george square to

room was spacious clean pool and thermal spa was good communal species where excellent

lovely pool and well equipped gymnasium

we could use the pool and keep our bags in a room while we explored throughout the day

staff at the reception desk was very helpful and friendly. they were very nice to my kids

staff at the reception desk was very helpful and friendly. they were very nice to my kids

wellness spa a bit small

no bar atmosphere at all! big empty space going to waste! a pity

arrival male receptionist was rude re enquiry about early check in

the toilet was spacious and the rainfall shower was excellent

the spa was a great way to wind down

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot breakfast menu great quality and selection

the music by the bar in the evening could be mixed.

hotel was clean and quiet - the bedroom ceilings were super high and the decor was fun for our kids

was lovely, clean and bed comfortable breakfast very good and freshly made staff very friendly and

gym small but ok

our view was of the gym/ event section

were superb, sorting seating out in lobby for late drink (gareth) which was just very kind but breakfast thai morning was disappointing

friendly staff, nice pool and gym. friendly staff kids menu.

great staff, excellent gym and decent breakfast.

great selection of foods available at breakfast.

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room

rooms were great and staff were lovely, only thing i would have to say that s negative is the pool opening at 4 as in the evening was when most of our plans were so we didn t really get to go

spa a little bit outdated and sauna didn't work when i was staying in

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful during our trip

we also loved the pool even though kids under 16 weren t allowed in the saunas or the jacuzzi

out how to order room service was a pain

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

wifi is open, not secured, unusable for business travellers.

sliders in bar were delicious

great people watching from the bar area

started doing cocktails and it says that the bar was open to residents (subject to availability) but i wasn’t informed that you stop selling

staff at bar were exceptional, as on previous occasions very helpful

great location, next to train station , friendly staff , staying 1 night 2 adults and 3 kids

the friendly staff. conservatory bar & breakfast room over looking st george's square.

no room service, very cramped shower cubicle, slow check in.

i also liked the late check out time

convenient. security. close to bars, shops, bus and train. clean. late check out

staff alllowed slightly early check in which was appreciated due to long train journey

late check out

gym equipment limited

breakfast offered

modern room which the kids loved (we had a triple room with bunkbed and double)

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been made to feel any more at ease

breakfast was also great

breakfast and, although we stay local and were at an evening function, we'll return with the kids once the leisure facilities are completed

the late check out, the bar and the room size.

a free complimentary upgrade into the junior suite and a complimentary late check out

quick efficient & early check in

he was great with the kids and definitely made our stay memorable for them

lounge, gym, bar, breakfast and dinner areas were immaculate

the gym need a/c

was the only place in scotland in our whole trip that had an air conditioner and a gym so we were thankful for that

friendly and professional staff and added bonus was that an early check in was facilitated

was fantastic as were reception staff and bar staff

the lift the corridors and the room staff were very pleasant and helpful there was a small bar for refreshments and snacks breakfast was great and plenty of

nice mixed breakfast various items including cooked food to a decent standard

central location, nice friendly staff, room was clean and we even got room service although we were only staying for 2 nights

staff were friendly and gave us an early check in.

breakfast, staff, wifi, bed comfort, shower all perfect - can't complain about a thing

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

location is close to bars/shops/ leisure/casino

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

offers a series of games for kids in the lobby

located near numerous bars and restaurants and a casino

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during the day

no breakfast available as kitchen out of action ud83dude15

laundry takes contactless card payments

had thought there would be a kitchen but went over the street to el paso for entertainment and a lovely steak

machines on the premise, now they were occupied the whole evening when we were planning to do laundry

great location, fab gym, lovely comfortable rooms

room service was swift and piping hot when it arrived. room had everything required.

we got an early check in and maria helped us trying to solve an issue and then printing tickets to a football

staff were great and allowed an early check in and late check out- which was massively appreciated

the bar area is really nice too

spa & steam room

lovely clean room, plenty parking, great facilities.

hotel great staff nothing wzs a bother great bar service

kids loved it

convenient free parking

having a little personal kitchen was very handy

apartments with a perfect location brand-new apartments, everything was clean, kitchen and bathroom facilities in good condition

the bed is very comfortable and they have a good breakfast

the kitchenette was a great addition

they explained everything we needed to know and were great with our kids

i forgot my work out clothes, so i didn t have an opportunity to utilise the gym!

we really enjoyed our stay here and got room service

we got an early check in which was a bonus and greatly appreciated

bar area very relaxing

the hotel is immaculate & very comfortable, we also had a lovely breakfast

chilled vibe , excellent breakfast options

the location was great for me the staff were excellent especially the young girl behind the bar who’s from inverness

expensive breakfast

late check out was a great option although i didn’t use it

the breakfast was cooked fresh and plenty of choice

also on arrival very difficult to find parking due to large wedding taking place

the spa and gym facilities were fantastic

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

lunch to in the spike bar was lovely breakfast was very good with a great range snd choice and what a stunning setting

very slight issues were spa not having a spa bath and the bar having a poor selection

they also gave me a late check out so an excellent stay

breakfast was lovely and filling, set us up for the day

spare bed for kids could be more confortable.

restaurant and bar available and a great serves a great breakfast

the price of alcohol at the bar was a little expensive.

location. wifi. space. parking. restaurant.

pleasant and professional staff helpful with early check in as we were getting dressed for a

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

free parking and very close to city centre.

lots of parking out the back, and both breakfast and dinner were really good