really friendly staff and very family friendly. we loved the pool and had a nice stay.

spa was out of this world, food was outstanding and the room was perfect, next level comfort in the

poor signal and wifi. the property is cashless too.

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full of potholes

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

location, kids loved the lights and the horses as well as the spotlessly clean and modern rooms

there wasnt a pool

friendly staff, bar prices too high,

standard of food delivery via 'room service' was appalling

wifi wasn't good in the rooms.

was good to have seperate room for kids. convenient location

easy to find and good parking

the wifi was when it wanted to work, so instead i didn t bother

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

really friendly staff and a fantastic breakfast!

no breakfast

played pool in the bar the morning after and also had breakfast

bar comfortable & friendly

very cosy and well presented bar area, dog friendly with dog treats

the bar was well stocked

all the bar staff were brilliant made us feel welcome

the bar ladies were beautiful and amazing

the spa and gym facilities were fantastic

had food in the lounge bar in the evening, fish and chips were excellent

the pool and gym could benefit from some updating

the corridor we had to use in spa was wet with puddles of water from people using the pool

perfect location for the golf course. breakfast was fabulous.

had difficulty finding the room from the bar because it's marked as a toilet

room was lovely and very clean, breakfast fab

even the music in the bar was a great vibe- nothing was too much trouble for anyone

food was delicious and the restaurant and bar were beautiful

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value for

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

room was newly renovated but windows opened dangerous for kids as all floors are high up

were informed the day before arrival that the spa was fully working, on arrival nothing was working, the pool and jacuzzi were open but the

peaceful down by the waterfront xx great sleep , comfy big bed and great room service for hungry kids when we arrived late at night

of families with young kids particularly in the pool so not super quiet but very, very small complaint overall was a great

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

great gym and food, wifi's good as well so i could work throughout the day

great hit breakfast

breakfast is delicious and more than enough to keep us going till our evening meal

spacious room with great facilities and the breakfast was lovely

bonus was the spa and pool facilities which we had free access to which was a real treat for the kids

good wifi

my wife loved the spa bath

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

the check-in was in the bar and restaurant area.

it was hard to log on to wifi. room was nice and clean and obviously new. everyone was pleasant.

location for loch lomond, wifi was superb

inexpensive accommodation, wifi worked well, parking on-site

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

oh also, no wifi

the staff upon arrival as well as in the bar were totally fabulous and always there if we needed anything

were so helpful and friendly went out their way to make sure we had everything and so good with kids

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

the breakfast was wonderful, and the beds were very comfortable

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

location to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

lovely bar with a pool table

breakfast the next morning was delicious and generous with both a continental selection and a hot

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

nice and clean rooms right next to the airport. good value and great breakfast.

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

charged 30 for an early check in considering the room is already clean and empty for us to use

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

& 10) slept with hat and jumpers on and still very cold, cleanliness not very good at all

cold in room heating was not working partner and 2 kids

has a kids menu which is however a plus

has a kids menu which is however a plus

good amenities, spotlessly clean and new, good facilities like gym, bistro

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

convenient for early check in at glasgow airport. quiet and comfortable.

room. breakfast. location. comfort of bed. blackout curtains.

early breakfast was nice to catch an early flight

i had requested an early check in as we had travelled for 2u hours previously

cheap and so good rooms where lovely and bonus having wf in rooms staff helpful good bar to relax

nice comfortable room, good wifi i would use again

stayed 3 times now & never been able to connect to the wifi yet

it provided everything we needed, comfortable bed, spacious room, off road parking and a very reasonably priced restaurant on site

a member of the bar staff come up to us

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

no restaurant or bar for breakfast and evening drinks

clean and modern, attached bar very good, unfortunately don’t do food.

bit sad going through a bar to meet the staff

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

great park and fly hotel. friendly staff, good wifi in room.

we also ordered room service up to our room which came quickly and was delicious

it was xmas day two families were there with there kids for xmas dinner but later that evening they spoiled other people's enjoyment drunk adults kids

beds were very uncomfortable and the noise was terrible kids running up and down the corridor all night

my only negative was room service came to the door 3x very early and frequently on sunday morning to gain access and

really liked the quirky story behind the douglas hotel and the early check in

in particular iain in the lobby cocktail bar and raymond in the great scot s bar were delightful to chat to and both had an encyclopaedic

lovely resort excellent amenities spa a must see grounds breathtaking

kids swimming pool is fantastic

thing i found strange would be the small selection of food options within the room service menu

the staff

bar has wonderful selection of whisky

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

they have a bar that specializes in whiskey’s

the breakfast was excellent. lovely bar and lounge to relax in before going out.

great breakfast. nice selection, well prepared and seved. very welcoming hospitality.

good kids menu

the bar area was nice for a quick bite and the staff was

the gym equipment was a little bit tired and one piece was broken

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

swimming pool, good, parking good and room service was very

a pool a spa something for the kids at the fun factory the food is very good and the staff were guest

the soft play and swimming pool is great too for the kids

a pool a spa something for the kids at the fun factory the food is very good and the staff were guest focused and willing to enjoy

we went with friends and were accommodated next to each other, which made it even better for the kids to run about

one of the best and the outdoor hydro pool was amazing they also have great facility's for kids if you are travelling with kids they have a big soft play aswell as the pool and outdoor

value for money and a bonus that breakfast was included.

asked for early check in as our wedding was at 1 pm

the rooms were clean and good parking to the rear of the

i don t need a gym or pool, just a comfortable bed, good breakfast and a great location

wifi wasn t good. the signal was weak and couldn t really use it much.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

breakfast was very good quality and a great view from the restaurant area

wanted a drink as i had food so would have loved sitting in a bar area rather than coffee

breakfast was lovely from cereals, juice, tea/coffee & hot choice of food

could do with an additional bar perhaps with sports tv

slight mishaps with the room service but nothing seriously negative to report

bar area, food was reasonably priced & very nice

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

great bar menu and again staff offered great service

the bar prices

great hotel, with friendly and helpful staff. great bar with food options available

friendly clean great breakfast

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

staff were really helpful and friendly. nice bar and restaurant

for overnight stay after landing at glasgow airport then drove home next morning after a lovely breakfast

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

lovely breakfast

the bar was great for food and drinks

booked two rooms for two nights, kids wanted to check out same night

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

helped me with a late check in as my flight got in late

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

decent bar downstairs

we ate in the bar and the food was great

breakfast excellent and the meals at the bar first class

staff, especially gordon and the restaurant/ bar team

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

everything was perfect : the room, the diner, the breakfast and the staff !!

lovely comfortable hotel lovely views and the bar and meals excellent x

the location is great, the room comfortable and the breakfast was wonderful

effective wifi in bedroom & public areas

parking, excellent breakfast and really enjoyable evening meal

quite a lot of loud families with kids running up and down the halls

did wait almost 30 mins for a bottled beer and cocktail

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

it would be lovely to see more choice for vegetarians on the bar menu.

we would have cancelled sooner but our kids were exhausted by the time we got to the room

requested for an early check in and my request was taken into consideration

friendly staff who helped get an early check in

early check in and 12pm check out

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

good breakfast, isolated village location. friendly staff especially lisa

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

breakfast was well serviced , dinner was excellent service was great , service of staff was

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

great breakfast, great grounds.

breakfast just right for our needs

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

the bar is a happy place for both locals and visitors

especially the bar staff on the evening

great for kids

even had an intimate personal breakfast for 2

very nice location. superb breakfast friendly staff

continental breakfast met our ecpectations

friendly helpful staff, lovely breakfast

the breakfast choice was good and the service efficient and friendly

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

stay was magnificent the only downfall was the cafe and bar ect were not open

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff in the bar especially thomas and his boss they made us laugh all night

nice bar area

bar staff very good and chatty

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

staff were brilliant, so helpful. great breakfast comfortable beds

late check out at 11am also meant a leisurely pack after breakfast

breakfast was good and friendly staff

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

the staff were really friendly and helpful. freshly cooked breakfast

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

had room service clean and replenish complimentary tea/coffee everyday

the gym, swimming pool, and sauna make this place very attractive

grandson enjoyed the gym

residents bar and no room service despite the hotel website saying that this was available 24hrs a

great location in glasgow. very comfortable room for two adults and three kids!

i have 2 kids with me, that means you have a little groceries with you

it didn't have a bar where you could get a drink

great bar down the road called the slope, which has a great choice of home made food too

clean room, comfortable bed, great bathroom, fast wifi

room was super comfy and outside bar area was fun

friendly staff, bar food excellent

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

the reality was a selection of processed food, bar a bowl of fruit

good breakfast choice

the breakfast is generous and delicious

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

breakfast was amazing

arranged late check out but a member of staff literally burst into the room while we were in bed

very friendly and helpful staff, room with a great view and nice spa facilities

gym manager was extra attentive and very helpful

good breakfast with plenty of choices ud83dudc4c

the gym and pool are great, with steam room, sauna and jacuzzi, all of which were spot-on

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

new executive bedrooms good wifi free parking

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don t know

no early 6 am room service alright wbreakfast as mentioned in the room advice book.

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside the room

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

east to get to and easy parking . food close by !

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

wifi was poor in our room past the butcher's shop

i was a 'bit' to tall for the shower head location and the wifi is bad in some parts.

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

20am and couldn't get a drink at bar for room

stuart behind the bar was excellant

very homely bar area lovely room small but cosy lovely conservatory

the bar is a nice place to be in the evening, with a good selection of drinks available

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

good breakfast...and early check in...

not really suitable for young kids

girl helped us out with an early check in.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

staff very friendly great bar great menu lovely food starbucks leisure facilities

beds really comfy, amazing gym, lovely bar, great staff

lovely pool with floats for kids to play with and nice steam room and sauna

amazing staff. all from front desk to spa and restaurant were excellent

had dinner and breakfast both excellent and the staff are very attentive and happy

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the following morning

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

very clean and comfortable. nice breakfast suitable for during this time.

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

very easily accessible by car very well presented property drive up to hotel experience plenty of parking spaces friendly and efficient receptionist - incl

the quality of the wifi needs work

parking facilities could be better

lovely building, great big room, speedy wifi.

the beauty great parking excellent food friendly staff amazing room

in roof top bar not very pleasant

gym, despite being spotless and having and ac, could've had a bigger variety of equipment

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

the sky bar open and no ability to access the sky bar from your floor and having to get the lift to the

great to find laundry facilities

the bar is set out very nice and very welcoming environment

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

than a two minute walk away from the armadillo ❤️ exceptionally clean and modern, the best breakfast facilities i’ve had

large room -good price -near the hydro an secc -comfortable bed -clean -friendly staff -early check in for no extra price -nice restaurant located near

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

early check in friendly staff great room great location for ovo hydro parking next door for £12

for early check in as room was available

the breakfast is really good too if you opt for it, which we did for one day

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

of genius) there were also lots of things to do inside the hotel, like a photo booth, pool table, gym etc

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

very close to secc. great atmosphere. lived the foer and bar area.

the stuffed animals and “catch of the day” fish in the bar are not necessary.

all the boys and girls working on reception, bar and restaurant were fantastic

great view of loch lomond from the bedroom. bar restaurant also great.

but facilities are very busy during the day due to a large nearby car park

the bar takes your order and then serves you in order across the site, really helpful and cheerful

the bar and restaurant weren’t open

the bar lacked atmosphere and poor choice of beers on tap

we did get an early check in at 3pm

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

staff was so friendly and absolutely fantastic with the kids

location was great with bowling, cinema, casino and a few restaurants

extremely clean. staff extremely accommodating. breakfast superb.

breakfast available at extra cost if not already in your

no cooking, towels, must be bought, no laundry.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

the staff were okay but they briefly lost my laundry

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

clean top class food would highly recommend rooms spotless very comfortable we used all pool and gym facilities

quick service, spotless clean and staff were amazing with the kids

we had exceptional service with early check in and late check out being no issue

drink price and that kids under 16 where aloud in steam room and sauna , all other gyms and hotels are over 16 or 14 at

superb breakfast wonderful staff. nothing was too much trouble. highly recommend.

room was spacious clean pool and thermal spa was good communal species where excellent

the spa x

the breakfast choice was excellent! room service was exceptional.

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

there is also a small gym, so you do not have to skip your daily exercise routine

the gym and lobby

also had kitchen at side with microwave and fridge

had to order breakfast the night before to get 5 discount

didn't bother us too much but if we still had kids in double buggy it would've been tricky

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

brilliant breakfast

great wifi connection

cleaned and confortable, good breakfast

room service was slow

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room which the rumbling kept us up the whole night and windows didn't open one tiny

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

with first class room service what's the best i've ever had even in five star hotels also although the menu in the