just down the road is a great restaurant and even a mini-golf

the shower was excellent and breakfast was scrumptious

spot to retreat to outside of the city, wonderful breakfast and very helpful staff, and a lovely room

they serve a very nice dinner at a reasonable price, breakfast is great

we loved the customized breakfast, we were offered a choice of home made cakes, eggs, cheese and so on

welcoming friendly hosts , beautiful room , lovely breakfast on the pretty terrace , access to free coffee, teas and water

nice modern accommodation, with lovely views, a pool and car parking.

restaurant in the area was at the nearest hotel

we ordered room service and the food was good

evening menu is limited and only available in the bar area but overall we loved our stay

there was a complimentary mini-bar in our rooms stocked with drinks every day which was a superb touch

eco friendly, beautiful area, quiet, great food, beautiful yoga studio and gym

very comfortable and clean, out of town but easy to get in. rooftop pool was great

to children, as the only pool that was open was for 18+, and there was no babysitting or kids club which meant no one in our group could enjoy the facilities

selection at breakfast buffet, huge pool, gym with nice view to the woods

rooftop pool bar could’ve been better - no option to get lunch there.

it has a private parking so there is no problem to park your car

location and a big parking lot

bar open till late hours

good location, with parking

no evening meals, but you will find a simple restaurant just below the parking who serves wholesome meals

after driving for 9 hours i needed a beer and she kindly open the bar which was closed just to serve me

bar and good restaurant for dinner (although the websites are not too clear about this, there is

extensive breakfast buffet

breakfast or even a coffee was not available before 8am.

clean and comfortable room, also very modern, friendly staff, good breakfast, the mini-bar had different things to drink, water others

welcoming staff, room was very clean, wifi was great, very quiet and cosy

ev charging very reasonable and great

size room, comfy beds, great shower, small gym available

, wifi password was not initally provided, water bottle in minibar wasn't provided after roomservice

were no facilities in the room - no tea and coffee making - and no bar fridge

room style, gym

rooms were modern, perfect size and clean the bar was lovely with great selection bus stop right outside to take into the

the gym is very limited

new, clean, welcoming and very friendly staff especially at the bar and restaurant

facilities were great, there was plenty of space, gym, pool

wifi throughout the hotel and room

modern with restaurant bar and coffee shop. very pleasant surroundings would stay again

acoustic isolation of the rooms, clean, room service is good, options of continental or buffet breakfast

facilities - spa is great

free parking was available on a first come first serve basis

great hotel location good very central bar people very efficient and helpful

bar and restaurant next to it was perfect and breakfast was

the adjacent bar did lovely pinxos which we enjoyed for lunch on arrival

however we did have our evening meal on arrival in the bar adjoing, and possibly part of, the hotel

the cafe/snack bar next door,which is part of the hotel is fantastic,i've not had better food anywhere

beautiful, chap in reception helped us sort out a parking fine,

the guest house is a short drive to san sebastian, where we were able to park easily in a parking garage and walk and enjoy the sights

accomodation, great view and usefull parking

big parking space

good parking facilities and easy access for wheelchairs

bar tender served us drinks and then told us he was closing and turned the lights off around us

the tiny rooftop pool (spa pool)

roof top spa and sunbathing area really nice

gym needs expanding updating

drinks in bar very expensive

easy parking facilities good breakfast

breakfast was excellent

great bathroom. kids loved the spanish candy at the reception.

we enjoyed the bar and restaurant attached to the hotel and appreciated the early check-in we were given

great bathroom. kids loved the spanish candy at the reception.

good breakfast close to a number of bars and restaurants

large room, tv, nice breakfast, non-stop reception, clean

the breakfast is great

the cleanest the decor and the breakfast

were very clean, nice big showers, and good wifi

breakfast is not available for a very long time, there is no room service outside of breakfast hours which personally i find ridiculous at a hotel of that price

i went to park and realized i had to go and check in first and that was complicated to do with kids in the car and finding a space to leave the car in a busy city

a bit expensive. the gym is tiny.

room

clean, stylish room with comfortable bed. helpful staff. good wifi.

good bar and ate in restaurant on first night

breakfast a bit pricey, ate in smaller cafe at bar.

very big rooms, very clean. the best breakfest ive ever been! free gym!

things, main thing, they advertise a pool, which is why we booked it as we have 3 kids who love swimming

person and kids are not allowed gym also is additionally paid 8euro /person, but around there are plenty of

gym a little limited.

clean.heating facillity at bath room. gym next door.

the gym is in a separate building, two doors up the road

the gym is just around the corner and has everything you need

expensive. the gym was closed.

modern, comfortable hotel with a good bar on the ground floor

would have been nice if the bar was open in the evening for a coffee or drink

the snack bar is very pleasant and ideal for a drink or snack any time of the day

plenty of restaurants nearby, amazing trattoria for families with kids, and bus stop outside to get to the old town

from the beach and old town(you need to use bus) was good, in addition, there are a lot of good bar and restaurant near hotel

chose this hotel because of the pool but on arrival we were told pool was closed and unavailable

breakfast was lovely

the gym is tiny, as is the pool

beautiful room with incredible views. nice breakfast.

fantastic breakfast

evening meal in the restaurant was very good along with bar services too

staff all very helpfull and did a bit extra when asked (including reception, dining room and bar staff) good breakfast with plenty of choice, location near to the beach 30 minutes walk to the

good bar and restaurant with a terrace

location away from touristy congestion, friendly staff and good parking garage with ev charger

nice bar area

great facilities including the gym and spa

hotel staff managed to locate it at the external laundry and returned it to me by post

have liked spa water to be warmer but may just be an american thing, facilities were clean and well maintained

- gym and spa - rooms - cleanliness

the spa was nice and never very busy

pool was a bit too small to accommodate more than one family with kids.

although there is pool and a gym

we also hoped that pool would have been heated or at least stated it was not heated

pool maybe a little cold for the kids but on a hot day that would be a good thing.

lovely breakfast. pool rateable great. quiet.

you have to pay extra to use to gym and sauna facilities.

the pool was closed in march), but still made use of the rooftop terrace

exceptional, staff, facilities, breakfast, bedding, cleanliness, spacious rooms, parking, spa and rooftop pool

personally don t think you should charge extra for spa access and indoor pool for hotel guests

didn't use the gym, spa, or pool

our kids had 103, also a great room

remember though kids, this is donosti and this is what €99 gets you on a monday night

there were also kids making a racket at 6am

laundry service was a bit slow

internet (wifi) is really efficient, small fridge in the room (for the mini bar but you can pop in something in if necessary), really quiet street and real blackout blinds

it would be nice to have a bar area for guests.

) as huge trucks were unloading and loading huge metal containers full of laundry or smth

very cool and helpful staff! great location, clean, good breakfast!

free parking lot and free spaces all the time, we loved our stay and would highly recommend

scenery, nice pool area, room was grand, breakfast was good if a little pricey but you get a bottle of the house

the swimming pool was great

i loved the garden feel of the grounds, pool nice and clean and felt tranquil

free parking, friendly stuff, clean.

great rooftop sunbathing area with small pool

bar in reception had exceedingly good small plates; my friend loved the breakfast, which i did not

great rooftop pool

we had some problems with room service

lovely looking lobby and bar area

was no bar at the hotel but there are plenty just around the corner

did not have breakfast there. location excellent.

excellent breakfast at a reasonable price, fitness centre, good hearing (it was cold when we were there)

great location, extremely clean and comfortable room, great breakfast

a bonus too, there was a small fitness room we used daily

spacious room and bathroom perfect comfort exellent wifi bus stop to centre within few meters

liked the restaurant which was very good plus the large terrace in front of the hotel and the bar was very jolly especially in the mornings as it served businessmen off to work who also held

wifi not good

they have their own bar and restaurant downstairs

clean rooms and great food in the neighbourhood bar and restaurant downstairs

location bed staff wifi

good location. comfortable beds. a bath. good wifi and ac. decent breakfast

wifi was very poor

free wifi

location, staff, breakfast, wifi

it was perfect great location fabulous staff lovely breakfast very clean

breakfast could have more options, and should should be fiiled regurarly with food.

the morning, when we reach the hotel before the check in hour, we asked the counter, can we have early check in

loved that the breakfast was so relaxing and staff easy going and helpful

location , close to everything touristy, wonderful staff and superb housekeeping, did not try the breakfast so cannot comment on the meals

obliging and helpful but service inconsistent and it really lacked any form of room service/bar service

was some way from the town up a steep hill, but the on site restaurant and bar are perfectly

the room was spacious

with virtually no people in the bar or restaurant the atmosphere was poor

there is no pool and sadly the price of this hotel was high at 100 euros per night

they also have a small gym and sauna in the basement

also, the hotel has a small gym and sauna in the basement

was the first night the hotel had guests staying, and the facilities weren't open (no breakfast/gym/sauna etc

there is just a sauna room next to the gym

the gym is very basic.

spa facility not at building.

did enquire about having dinner in the bar or our last night and we re told it wouldn t be a problem but we couldn t reserve a table

great room service

note spa is not on site nor is access included with booking a room

excellent wifi service

food in the hotel bar and restaurant, very friendly staff

hotel, excellent service, enjoyed use of spa and gym, perfect location

room service options limited only to michelin star narru

beautiful modern bedroom and bathroom - restaurant and cafe on premises very good especially breakfast

we had an easy and early check in

there was an open kitchen for use and coffee was free

having a private room and the facility to use a kitchen was very practical and exceptionally good value

nothing really. would've been nice to have some tea options in the kitchen area

minimally decorated room, but with good shared kitchen facilities

and the kitchen area was useful

early checkin dir to ongoing car problems great bar and terrace areas

gym was okay but there was no towels, no cleaning equipment or drinking water…this was very

location / rooftop bar / room facilities

there is a cosy little bar which is a good place to take a nightcap and in good weather a great roof garden where you can

the gym was small, but we made use of it

no outdoor pool

everything, restaurants service was excellent specially at breakfast

my last tip is to really enjoy the hotel, go for a walk, and enjoy the spa, and the pool is not for swimming but for pure relaxation with massage jets

friendly and helpful staff especially the concierge team, courteous housekeeping, outstanding breakfast selection and service every morning which we thoroughly enjoyed, , daily weather updates

breakfast biggest selection we have ever had

breakfast buffet was fresh and very tasty

breakfast and gym were ok, can be improved slightly.

only draw back to the property is how early the bar closes - but otherwise everything is perfect

check out at midday and early check in was much

they kept the bar door open to outside and it was quite cold inside.

amazing bar and restaurant with delicious food

music in the bar would be nice in the evening !!

breakfast and other hotel facility perfect

so it was bar snacks for dinner or down to san sebastián

fitness room facility is also good

room service food was ice cold

overpriced extremely small rooms no gym

and the bar downstairs feels like at home

great location in old town, right next to the beach. lovely rooftop bar and staff were amazing.

location was great, rooftop bar great views

limited vegetarian options in hotel restaurants and room service

no room service or spa

the old bar position was great and we didn t like the new position as much.

room service for a cup of coffee seems extortionate

fitness room was under renovation (and it was not mentioned during the reservation time), i was (+) the fitness facilities are out of this world (+) gym is the best, big space and different variaties of fitness equipment

owner accommodates our early check in time and have a paper with recommendations of pinxo

unfortunately, there was a very noisy family with kids awake from 6am

i was pleased that they accommodated an early check in when our flight arrived early in the morning

location locker luggage storage late check out easy check in

everything was awesome! only the gym and the hotel facilities can be improved.

breakfast is excellent! the staff is amazing!

excellent and helpful staff. location ideal. excellent breakfast.

breakfast was excellent and the location was perfect

would have preferred fresh coffee for the breakfast rather than from a machine and if they could add diet coke to the snack bar

location close to shops and bars and restaurants for pinchos

coffee, cackes, advice, late check out not a problem

great fold down beds for the kids. lovely shower. quite room even though festival on.

it can be quite crazy outside due to the bar at the corner, but it's still a wonderful stay.

the view. location, ev charging in private garage. our second time here

gs, toast,

just everything! location, staff, rooms, breakfast

staff and their advice on where to go and what to eat, the delicious pintxos in the onsite bar (ox cheek and bread and butter pudding, just not at the same time), the room decor and basilica (+)best location in the old town breakfast comfortable rooms & surprisingly big bar downstairs (+)loved the bar and as it was really rainy we spent most of our time there the waitress called ibeth was (+) it has an amazing location in the heart of the old town with a fantastic pinxos bar downstairs (-)rooftop terrace could do with a little bar or coffee machine (+) we tried the hotel bar for wine and pinxtos and both were delicious (+) excellent pinxos bar across the street (+) there is a roof top bar area to take drinks that we enjoyed

location, modern decoration and delicious breakfast

the wifi worked great

the room was spacious and very clean. beds were comfy- kids slept til 9am!!!

didn't) and did not screen capture them

the instructions on how to get it in advance, but we made the mistake of assuming we would have wifi upon arrival

very poor wifi

nicely decorated rooms, great wifi and shower units

really nice hotel and good food. on-site ev charger is 3.6kwh.

the bar was a comfortable area to relax at the end of the day

also the bar tender marcos was super nice and friendly

character hotel set in beautiful grounds with nicely tended gardens, bar and breakfast/ reception areas really good (but only accessible at certain times) large terrace

we were travelling with two kids and stayed here for one night before getting a ferry from bilbao

served as part of the room service menu was disappointing, presentation, selection, menu, ingredients, quality all itself

breakfast - very good having a relaxing drink in the bar or the guest lounge - very good

return breakfast is delicious staff was really nice, they gave us chocolates and water everyday room service food was very good as

excellent gym

george checking us in was very helpful and we enjoyed chatting with the bar tender in the evening

no bar !

and would benefit from a bit of tlc and also opening up to residents for the evening as a bar area and possibly

allowed early check in. room was basic but ok.

go to the bar op down the road across from the michelin place, great

the room is spacious, with lots of light, a bar fridge and a lovely balcony to relax on

the hotel is clean and modern, and the breakfast offers a good variety of options

it is a budget hotel with very good breakfast, rooms could be a bit more spacy but for short stays it's perfect

very smart for a mid range hotel, excellent breakfast and attentive staff.

modern rooms, very big bathroom, little balcony /private garden, lift, coffee machine & mini bar

nice extra with the free bar of champagne and popcorn

free on site parking too

ough limited choice to

big parking area even if you travel with trailer

rooms were clean and spacious and the daily supply of bottled water was a nice touch

swimming/jacuzzi pools good, but not necessarily the main attraction for ourselves

nice breakfast

parking, large balcony, swimming pool, walk into town.

00) but the camping site bar/cafe was still open so not a big

hotel had the worst wifi i have ever experienced : even a random hut in the thai jungle had a more stable connection

the wifi system has a problem and lacks any security

wifi was very poor, there was no bar

the hotel is beautiful, clean, spacious and they have nice play areas for kids

reading materials, different styled chairs to several quaint children s plays areas that small kids would enjoy, this old hotel feels like a generational family run property

the ev chargers are a big plus for me

location, ev chargers, pet allowed, clean and large rooms and extremely good value for money

is only minutes from san sebastian and france, good for adults or kids

we got two connected rooms for the kids and they were over the moon with their 'welcome sweets'

location, parking (with ev charging station), … room was spotless clean and bed was very comfortable