has indoor heated pool, gym, laundry facilities

the location. that laundry was onsite and affordable.

they had laundry facilities

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

service for food was not good. the gym space was not good . pool was not working

love the late check out time

no room service

employee in the gym, was terrific and so helpful when my son and i went to play racquetball

the facility had a gym and bar/restaurant. it is close to 2 shopping malls.

toilet was very dirty. room service was late and the food wasnt that good.

pool being closed

great breakfast and pool. everything was clean and staff were helpful

room was very clean i loved having a kitchen area and pull out couch

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to

booking.com did not communicate that the hotel pool was closed.

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

the wifi password did not work for me.

it's a shopping area with a bowing alley, bar & karaoke

gym and pool not being open, but i understand due to covid it wasn t we still enjoyed my stay

the laundry room was occupied all night, and no one there to remove their clothes.

half of the laundry machines are out of order

quiet area and heaps of parking for our car

breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

i counted about 3-4 dog poop in the grass area next to the parking

liked there was a laundry facility

also, i got a good workout at the (albeit very small) gym

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

kids running around banging on walls and doors

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

buffet was a real disappointment - eggs were dry and lukewarm, potatoes looked barely cooked; wife had a bagel

big free parking

early check in

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

able to cook in kitchen with suitable equipment ie forks spoons cooking utensils

smelled horrible gym had minimal equipment, room smelled bad so i didn't even bother

room was much bigger than expected and the breakfast was fresh and excellent

breakfast was weak

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

room location near laundry room and pool very noisy!!!

there's free delicious breakfast in the morning and free parking

great breakfast and very clean!

breakfast was provided but underwhelming

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

breakfast need to change up little, change things from sausage and bacon

the breakfast never changed

parking was kept clear of snow. great buffet breakfast. sausage, eggs and bacon were fresh.

room was not clean well wifi was wery have to used and is not secure smoking smell frozen

s a laundry on site

room key did not work for the pool, i had to be let in to use the pool

great breakfast

i didn t use the gym but it looked well equipped

choices weren t a great variety, but there is a dunkin across the parking lot that i went to every morning

the laundry room with free washers and dryers, tv , large folding table, and free coffee is wonderful

having free laundry downstairs was a big plus

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

could have programmed laundry machines to operate with credit card rather than registration to app that was no

i really love that they have on site laundry and a nice gym to do a quick workout

laundry service was not available

rooms were slightly dated. laundry machines were out of order

there was also a laundry, and a small pool and small exercise room

location to airport laundry on site free parking easy to find

my son had some clean wet clothes he wanted to dry but the laundry facilities were

laundry area was out of order

the pool had a large amount of hair in the bottom vent .maybe a good vacuum ?.???

the wifi took a lil long to connect and the all the outlets didn't work. the pool was closed....

and the left turn out of the parking lot was a little hairy during times of high traffic

all the kids had a blast in the pool and we all slept great

only available as promoted was self laundry

free breakfast

plentiful free parking

there was no free breakfast

most facilities tell you your room number, direct you how to get there, point out the wifi password and invite

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

it is very cleans - quiet. friendly staff and the breakfast is really good!!!

they have a peloton in the workout facility and an indoor pool

i love the fact how they had a great breakfast the pool and the computer room

were never able to get the wifi to work

there is a guest laundry room

of parking so happy to have breakfast it was delicious, different menu every am

parking was close

't' terminal was an easy 3-mile drive from the property, where there was a reasonably-priced parking garage and

location close to airport with late flight. free parking

great front desk laundry. coff3e is too strong

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

spacious, clean, the breakfast, the staff, the location being close to the mall and restaurants

the facilities were great - yard games, pool, grill, fire pit (with fixings for s'mores)

laundry was terrible, not a good service, i do not know if this was a one time issue they had

small swimming pool and fitness, but very clean

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

our kids loved the pool and my husband and i were able to get in a good workout in the fitness facility

the breakfast was excellent.

no on-site laundry.

clean rooms, gym.

the breakfast is very underwhelming but it is doable.

no side exit to parking lot. long walk to the room with suitcases.

the staff was exceptional!! the bar awesome!! location was perfect!! the room was a great size!!

workout room and laundry facilities very convenient

laundry is available for 2$ only

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

nice size room and great gym

gym and swimming pool

rooms, pool, gym, decent restaurant, comfortable bed

the hotel is extremely clean, pool is outstanding

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

the laundry machines were 4 dollars each

there was even a laundry room at the hotel

very good breakfast

friendly staff, good breakfast, quite stay, clean and comfy

the facility was easy to get to, and the staff was exceptional. outside parking was adequate.

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

she loved the pool and the filet mignon

nice pool and patio area

i loved the indoor pool and being able to go down to the restaurant

laundry room available and washer use comes with detergent

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

quiet great laundry facility

also, there s a coin laundry facility onsite

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

no laundry facilities.

no guest laundry?

very clean and easy access to parking. great local bar with good food at sly fox 7 min. drive

ps tell you kitchen lady next time clean the bins when people have finished eating not during

free parking and no hold on credit card

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

self service laundry is also a plus but it's not free, costs $6 for washing and drying

the front desk was welcoming and helpful, the shuttle drivers engaging and and dealt with boston traffic like

good breakfast, there is a laundry room

niki t the bar was especially great, very attentive

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have

laundry room was very dirty

breakfast was not available during covid.

i'd like a complimentary breakfast.

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

the laundry service is very prompt

we did not have wifi on day there was no hot water an other day no compensation and no excuses

breakfast due to covid

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

we tried to order room service but couldn't because the grill did not have enough staff.

the fitness room open 24hrs, the self service laundry room are plusses

laundry: you need to pay for a load of wash ($2

kitchen in the room.

i never recommend to have kids there 2 dishes etc

breakfast was adequate and location was good center to everything

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

it has a laundry room

no kettle or cups for morning tea... the laundry service was not working.

the room and gym were very clean and looked quite new. the breakfasts were delicious!

the bar and restaurant - bartender and waitress were not very friendly tho

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

dirty laundry left for hours by the lifts

no complimentry breakfast, no laundry on site

got new sheets delivered in a dirty laundry basket

all good , but during breakfast time the worker keeps looking at what you eat i didn’t like

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

no in-house laundry service

on top of that, the internet didn't work after new years, and they had no laundry available either

pool was a bit cold

reception staff helpful, complimentary coffee in the room, free transfer to the airport, wifi and breakfast

dryer in laundry was not working.

quiet room; walking distance to andrew t-station (red); next to southbay shopping center; coin-op laundry

helpful, kind and nice a large spacious room large bath good and varied breakfast free parking, laundry and pool

good breakfast! front desk was helpful! gym and laundry was great!

then during the night my sister hand wash her laundry im the tub, some how she forgot to shut the tub so it

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

early check in great breakfast. loved the record players.

good breakfast selection in the morning and an amazing location, literally outside the gate of fenway

i wish the bar had been open later than midnight.

the breakfast is limited but good.the wifi needs improving.

laundry very useful

also laundry facilities on 8th floor are very helpful for guests with a longer stay

we didn t use it, but if we need to do laundry it was available and maintained

good amenities such as k-cup in small kitchen and laundry facilities on site

if you are near the laundry room you can hear the washers on

laundry service was not available. bed was small. wifi was not stable.

laundry room

it would be very helpful if there was a coin laundry

no laundry

the wifi signal is not good in our room, but ok in the lobby.

restaurant food was too expensive. laundry service was too expensive

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

excellent location and super friendly staff, also oyster bar next door with 9.3 rating of fs.

$125 pet fee too high - cost more than the room for the night

laundry service is good

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

careful if sending any laundry as takes longer than they say

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry bag in room

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

i loved the breakfast everyday, and especially the fitness center, pool and hot tub

i really liked the pool

the bar and restaurant staff were great.

the hotel bar was great

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the breakfast was very good und our room had a great view

the pool and gym area. also the great restaurant zuma

the pool was great

the gym was also excellent well-equipped and one of the highlights of the hotel

no laundry facilities, no safe in rooms

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

com and or hotel were not transparent about pet policy

kids loved the pool and swam every day 2

no proper laundry service, only service

good location close to everything, restaurants in walking distance, friendly staff, laundry

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

room service food, was

wifi often didn't work

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

small bathroom - small sink but the bar sink made up for it.

i will say this is my favorite kind of hotel, and if you are looking for flash, room service, etc

the sofa bed our kids slept on was very uncomfortable

cons: we had a kitchen but no plates or cutlery included which makes no sense, garbage was not removed

pile of laundry and trash in the hallway when we arrived

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

the laundry facility where perfect

used free laundry to dry clothes stood out in snow at patriots nfl game

no complimentary wi-fi, laundry prices seemed exorbitant

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

we needed to do laundry and there were machines we could use

i wish there was self laundry service

wifi is not complementary as well as breakfast which is a complete scandal !

the spa facility and staff were terrific.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

also we used the spa services which were convenient

spa was busy with outside guests which didn t give me the time to have massage sections

stated there was a laundry, however there wasn't

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

the vending machine is way over priced, there s no laundry services, the gym (which is barely anything ) is

bit expansive imo no parking, can park across the street for 40$ for 24h a guest laundry facilities would have

no laundry facilities

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

free filtered water and free wifi, good shower pressure, big

see above re breakfast. room service was good generally.

the wifi was spotty and slow; room had aol-era tech - rj11 phone modem connectors (rofl)

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with

no coffee maker in the room. no laundry bag.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

beds, clean room, and great room service

this location has restaurants, business center, gym

wifi

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

breakfast was disappointing

excellent service, particularly from the butler. enjoyed the gym and spa. the

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making

no fridge no laundry

none. but if i can make a suggestion, laundry room would be nice.

was horrendous, no on-site laundry, tv access was extremely limited

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

no laundry service, restaurant check can't be charged to the room

rooms were a bit small. wifi is slow. not in the main part of town but within walking distance.

early check in helpful reception

that there was at 15% amenity charge for wifi and coffee/water.

) (i think it's a very pet friendly hotel) and i paid $25 to 'adopt' him and got to take him home

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

in house laundry was super useful

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

room is not too big but has everything from kitchen and sofa and a big tv

the room was great! the pool was a great bonus! staff was fantastic!

breakfast without roasted potatoes!

also, you can use laundry service if you pay 10 dollars per a bag

great location, flexible check in and laundry service.

no laundry bag was provided

breakfast pastries were fresh and very good

and i am glad they had breakfast

abandoned bar right near the main entrance was sad

the pool needed to be clean!

sitting area in middle and bar to immediate left

the bathroom door didn t really close. the hotel bar closed at 10pm way too early

small room. $5.00 for wifi. uncomfortable bed. $15 breakfast.

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

room service was quick, accurate and very

the gym was awesome

spacious room great shuttle bus to the coty value for money

fun for kids

no room service until 7:00.

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

location bar staying open past 9pm great staff

oak room was angry at us for sitting in her empty section after buying a drink from the bar after kitchen close

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

it s a basic hotel with wifi in the room but no laundry or room service etc

no laundry service facility

no daily room service due to covid.

small gym

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

no self-laundry facilities on site or nearby. very large bed took up much of room.

wifi limited to three devices restrictive with our travelling party

i ordered room service and also dined at the hotel s restaurant and found the food to be excellent

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the decor and that you have the gym, office space/laptops accessible and bar area.

would have been nice to sleep in on our one night away in 2 years from kids

bar and restaurant area very accommodating and nice

bar service great and breakfast excellent

laundry facilities and equipment in the lower level were dirty

the ac was to high and same at the gym was worst

a lot of kids running around the property and no supervision

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

room service breakfast was delivered 15 minutes later than the *end* of the 15 minute

i also want to use the guest laundry, but was told the dryer was broken

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

they also have a laundry onsite and they serve breakfast daily

no coin laundry facilities on site

on site laundry

the beds were comfortable, the bar drinks and food were great as well

we could also hear kids yelling and running in the morning

location- pretty atmosphere early check in and late check out

an award for being professional and kind with clearly some kind of sports tournament of young kids running wild

somehow we ve lost some items probably in the bed linnen laundry.

were charged for laundry we didn t do

i wish there was a microwave, refrigerator & laundry service.

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

laundry service was meant to be same day