no on-site laundry.

the wifi is terribly slow

small holes in the bed sheets, no central heat in the hallway s, and a tile (gym-like) shower.

here we extended for one more night to explore boston more and leverage on the free overnight parking and comfy

no room service

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

great front desk laundry. coff3e is too strong

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

needs more ventilation in the pool area,

didn't work in kitchen or cubby between bedroom and bathroom checked breakers but nothing was off

there is a guest laundry room

't' terminal was an easy 3-mile drive from the property, where there was a reasonably-priced parking garage and

breakfast was very good

breakfast, staff, and tv.

the rooms are also very nice and the wifi signal is one of the best ive had during a stay

there was also a laundry, and a small pool and small exercise room

my son had some clean wet clothes he wanted to dry but the laundry facilities were

rooms were slightly dated. laundry machines were out of order

the convenience of having a laundry room and a small gym is the icing on the cake.?

location to airport laundry on site free parking easy to find

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

free laundry full size refrigerator and small

i really love that they have on site laundry and a nice gym to do a quick workout

could have programmed laundry machines to operate with credit card rather than registration to app that was no

the laundry room with free washers and dryers, tv , large folding table, and free coffee is wonderful

loved the convenience of laundry room on our same floor

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

gym and pool.

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

are very rude, hi doesn't know how to talk to customer, i spent 5 days in those rooms with my kids and my wife

parking was great i drive a large rv

free parking and free breakfast

9:00 in the evening the wifi went down

no laundry facilities.

no guest laundry?

very clean and easy access to parking. great local bar with good food at sly fox 7 min. drive

ample parking and very quiet area

liked that breakfast came with our room

laundry area was out of order

ample space. free parking

extremely clean, well stocked breakfast area, friendly staff.

enjoy this hotel for many reasons such as friendly staff, free breakfast, and handicap accessible

pristine clean. nice pool and gym area.

only available as promoted was self laundry

good breakfast

free breakfast

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

there was no patio, only a patch of grass and the parking lot

half of the laundry machines are out of order

the laundry room was occupied all night, and no one there to remove their clothes.

good pool and gym plus rooms were a really good size

the room, bathroom area, breakfast, location

ample parking

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

i have kids with me

very noisy when a group of kids were using the pool which was near my room

ev chargers were not setup and were ice d one night

the television barely worked and couldn t even connect to wifi

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

laundry room available and washer use comes with detergent

variety breakfast, pool, laundry, shuttle to t, helpful front desk, next to boston bowl, clean room, free

the breakfast was good and unexpectedly there was laundry facilities available

has indoor heated pool, gym, laundry facilities

they had laundry facilities

the location. that laundry was onsite and affordable.

made a reservation for two beds for my kids, but when my family checked in while i was attending the conference

my kids loved the pool! complimentary breakfast was great!

got new sheets delivered in a dirty laundry basket

dirty laundry left for hours by the lifts

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

no complimentry breakfast, no laundry on site

great location outside of the city, close to the train station. small gym was a nice addition.

local amtrak station, some staff had attitude, it was difficult check in (computers not working), wifi code

right on the highway with more than enough parking

beds where comfy,room was clean i enjoyed they gym and pool.

we kept asking for room service to clean it but it was never adequately done or they would come late in the

wifi was great for working

it has a laundry room

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

no kettle or cups for morning tea... the laundry service was not working.

one person staffing both the bar and food service area

cute little breakfast, very nice gym, good laundromat and more gave a very enjoyable experience for a family

and we got stuck in a room by the hotels laundry room

who gave me coins for laundry was very friendly

it has a great parking lots.

the location was easy to find.restraunts liquor store and grocery was close by.plenty of parking

late check out

no laundry. restaurant very expensive

room service.

clean, ev charging

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated

condition of the parking lot was dismal

good breakfast! front desk was helpful! gym and laundry was great!

the coin laundry wasn t properly working.

then during the night my sister hand wash her laundry im the tub, some how she forgot to shut the tub so it

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

dryer in laundry was not working.

the pool was out of order when i arrived

the floor in the kitchen was sticky

hotel manager was excellent and worked hard to get us another hotel with a swimming pool for our grandsons to

love the open lay out of the room and how the unit we stayed in had a kitchen

room was very clean i loved having a kitchen area and pull out couch

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

wifi signal was very spotty

not to mention a lovely pool and good variety of foods for breakfast

the room was to far away from parking lot and front desk, and part of a hockey team for little kids were playing

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

on top of that, the internet didn't work after new years, and they had no laundry available either

no in-house laundry service

service checking in was very poor also when i call to inquire about early check in, lady on the phone was rude

the breakfast was hot and fresh

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

ice machine on our floor was not working and they were quick to grab us a bucket from the kitchen

the hotel breakfast, space, and amenities.

staff was super friendly and helpful, breakfast was good

are great - bikes, parking, grill in the outside space, laundry etc

i could use the credit for my laundry bill, if allowed

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

very nice to have laundry facilities

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

loved the laundry facilities on 3 different levels

i loved having laundry on my floor

staff was very friendly and they laundry facilities on three different floors. very clean

laundry facility was clean and easy to use

laundry room is convenient, fast and easy to use

they had a laundry room option, where you could wash your clothes by your own

comfortable and clean rooms. has self-service laundry room.

the gym was clean and in excellent condition.

amazing breakfast, location, views, pool, and fitness center.

breakfast was great. nicest hampton inn i have ever stayed at.

clean and modern and laundry!!

dry cleaning ridiculous but laundry facilities are on site

i loved the location, the hotel facilities and access it gym, laundry and pool

i like the easy to use laundry room, to be honest.

gym, pool and laundry room all very good

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

it s a basic hotel with wifi in the room but no laundry or room service etc

no laundry service facility

free breakfast was no frills but perfect

maybe add breakfast buffet?

no laundry on site.

this hotel offered lots of extras like breakfast and starbucks, which made our stay easier with kids

pool overcrowded with kids.

the kids loved the pool and i used the gym

the pool had too many kids maybe they need a pool for kids and one for adults

no ironing board or laundry facility!

even the late night room service food was quick and excellent

love the choices of restaurants and room service was great

swimming pool was too small

the moment i arrived, the doormen, front desk, cocorico staff (& coffee quality) room service staff, coquette

would have been nice to sleep in on our one night away in 2 years from kids

bar service great and breakfast excellent

bar and restaurant area very accommodating and nice

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the self-administered laundry room was very useful with 8 dollars each for a wash and dry

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

they accommodated both an early check in and late check out

no laundry facility in the hotel.

3 ft deep that i couldn’t do laps in it, especially when there kids in it t as well

hotel bar had very reasonably priced items to eat and drink

pool was closed but they offered the seaport across the street.

the gym was great, starbucks was wonderful in the morning for coffee

liked there was a laundry facility

kids running around banging on walls and doors

also, i got a good workout at the (albeit very small) gym

the kids were running up and down the hallways

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

it would be very helpful if there was a coin laundry

no laundry

laundry service was not available. bed was small. wifi was not stable.

laundry room

could have breakfast

on-site parking at no additional charge

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

immaculately clean, amazing staff. great breakfast, very welcoming and helpful.

very good bar and restaurant

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location

the beds were very comfortable! great breakfast!

breakfast was wonderful

room was affordable and it had everything we needed for our family, kitchen was stocked with all necessary

staff were so attentive and friendly. amazing location. perfect hotel for kids.

no laundry service, restaurant check can't be charged to the room

wifi was good

that there was at 15% amenity charge for wifi and coffee/water.

) (i think it's a very pet friendly hotel) and i paid $25 to 'adopt' him and got to take him home

just that the bar and restaurant next door were not open but still had an amazing stay.

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

quiet, warm and well equipped room, good wifi, nice relaxed feel

laundry service was just a block from hotel

that there was no laundry room.

no complimentary water and no laundry machine. staff are not welcome

maybe a laundry would be good

hotel also has gym

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

no proper laundry service, only service

good location close to everything, restaurants in walking distance, friendly staff, laundry

gym is very well

adjacent room was very noisy and we didn t have are own kids next to us

the laundry service is very prompt

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

we did not have wifi on day there was no hot water an other day no compensation and no excuses

we ate breakfast at the restaurant and it was excellent

room service was mediocre

i wish there was self laundry service

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

laundry was very starchy and was unable to use the washes in the shower due to the caps being

the courtesy laundry room was very helpful

used free laundry to dry clothes stood out in snow at patriots nfl game

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry service is good

careful if sending any laundry as takes longer than they say

laundry bag in room

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

travelling across country for 2 weeks it was great to have an onsite guest coin operated laundry

they only had one washer and one dryer on site for guests to do laundry

no room service room fairly small for the price

michael who took care of us at breakfast every morning was especially great

the bed was extremely comfortable, the room service was very attentive and polite.

laundry service is a bit pricey.

of facilities, storage and laundry

no onsite guest laundry just a very expensive laundry service pay per item

the laundry service was very expensive and there is no laundromat for miles - an in house diy option

we got early check in

breakfast in breakfast lounge needs improvement

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

excellent customer service, cleanliness, great pool and jaccuzzi,

room service cooking soup that warmed my stomach

excellent service and wonderful breakfast .

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

i wanted to bring my kids for new years eve to swim and stay in a hotel for fun

it s hard to get phone service in the building so the wifi came in particularly useful

pool was very cold and lots of one way streets in the area

loved that the bar area was updated

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

no self-laundry facilities on site or nearby. very large bed took up much of room.

precinct bar and kitchen was lovely too

if you re traveling with a pet, sure there is a pet deposit but with that you get a whole lot of goodies,

door staff was very friendly with the kids

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

breakfast was grossly over priced. room and service was excellent.

breakfast was a little pricey

two ladies at the breakfast are the best in terms of service and hospitality

no availability at spa for entire stay

no laundry facilities

laundry service although there was a sign for it and the room smelled like feet when we arrived (it

no self serve laundry nearby.

no laundry facility t

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

the hotel was clean and very pet friendly.

the wifi worked well

rooms, having a sound machine, the gym was really lovely, appreciated the big windows and all the equipment

poor wifi.. kept lagging

the location is great, staff was friendly and helpful, love that it was pet friendly

only issue i had was my room is next to the hotel laundry room so when they wash their stuff my whole room

we also were able to use the laundry service

i wish they had laundry service

has everything i needed within the rooms location including ice vending laundry and so on

to the pool and there were no towels, asked for towels and didn't bring any after two times of asking

had laundry done by outside service

no coffee maker in the room. no laundry bag.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

kids were running around, things are going slow, everything was a mess

excellent location! asked for the late check out and i was promptly attended!

the laundry service was really slow and expensive.

laundry service, although there's a laundromat in walking distance

to having to remind the laundry being picked up 2- 3 times

hubby loved gym, water station

most important the mini bar in my room

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the gym is too simple

it would have been nice to have a bigger gym.

seven dollars to deliver food from the kitchen to my room

they also have a hotel dog for guests who miss their own pet

room service was prompt, friendly and delicious

location and beautiful building. gym was wonderful.

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

laundry service was meant to be same day

the hotel doesn t have some basic thing like microwave and laundry service

were charged for laundry we didn t do

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

i wish there was a microwave, refrigerator & laundry service.

gym wasn t great but ok

location, amazing service and the room with the fireplace was a unique experience for someone coming from super

room was one of the most spacious i ever been into a hotel (double queen with fireplace)

the gym smelled funny & way too hot.

lovely linen, fire and lobby very welcoming, good options to eat /drink within hotel, room service was always

spa is very expensive but good.

the room service team was exceptional, and every meal i ordered was absolutely

the gym is super.

no pool? no gym?

the spa facility and staff were terrific.

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

also pet friendly

quiet (with the occasional record playing in a room); lots of amenities and no worries about wifi passwords,

breakfast location was accessible to get an uber free wifi room amenities (iron and blow dryer) record player

would be nice if there was provision for early check in especially for someone coming from

also, you can use laundry service if you pay 10 dollars per a bag

no laundry bag was provided

great location, flexible check in and laundry service.

bar and restaurant in the lobby offers guest discount

the cafe downstairs was delicious, great for breakfast and a late night dessert/drink

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between

no plastic bag to use for dirty laundry

hallways seemed to always have bags of trash and laundry in them.

room/bed was very comfortable and clean, beautiful window; the bar and meal available through the bar was

location. cleanliness. accessibility to bar and restaurant.

ability to request additional items such as laundry detergent

nothing to complain but it would be nice if there is laundry room.

expensive no laundry facilities

wish room service was available and there was an incident with not getting our laundry back on time so that led

no any plastic for dirty clothes ?instead people s wanna bring /drop off laundry go outside

to detail: serving the room service coffee (low quality) with cold milk considering the coffee costs almost 15

swimming pool, room

the gym is very small and needs a renovation.

look out for extra charges such as room service related to your

our room had a great view of the park and the pool / gym were great

location, amenties, gym access, restaurants

we were disappointed that this property did not have a pool or spa facilities.

location luxury gym

had difficulties during check in( booking took a payment but hotel had another information); mini bar was empty

foyer bar closed sunday evening on a holiday weekend

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

wifi weak in the room and often did not work.

got room service from the uni restaurant next door and it was terrible

the staff. the pet friendly atmosphere.

needs were solved smoothly and effective, large clean room with great breakfast, valet parking, kids

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

the bar could have been open later on a weekend night

the butter pasta for kids from ruka should have been better

hotel bar was overflowing at the weekend so we couldn't spend time there

once getting to our room, with early check in, we were greeted with a bottle of prosecco and a lovely handwritten

laundry facilities on the property

if you are near the laundry room you can hear the washers on

the onsite laundry and gym were a great added feature

also laundry facilities on 8th floor are very helpful for guests with a longer stay

good amenities such as k-cup in small kitchen and laundry facilities on site

room location near laundry room and pool very noisy!!!

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

was a little unhappy that the gym and pool were closed

the breakfast

breakfast was provided but underwhelming