half of the laundry machines are out of order

the laundry room was occupied all night, and no one there to remove their clothes.

breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

only complaint was requesting room service (this location you had to request) and not receiving it

the tv's were large, and the wifi worked well

they had laundry facilities

the location. that laundry was onsite and affordable.

has indoor heated pool, gym, laundry facilities

kids were loud and running all over lobby/bar and pool at 10pm

has indoor heated pool, gym, laundry facilities

liked there was a laundry facility

also the lobby has a bar in it which is always nice

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

this is a minor issue, with plenty of food delivery all around, and the microwave at the snack bar in the lobby

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

breakfast was excellent. cleanliness was exceptional.

bistro room service is hit or miss

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

was no complimentary breakfast

parking, our sink drained so slow, no coffee in the lobby, no keurig

really has everything you need the best gym i ever seen in a hotel racquet ball and basketball great outdoor

beds where comfy,room was clean i enjoyed they gym and pool.

also, don't do room service - better to go downstairs to the cafe/shop and order in person

of parking on site

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

room location near laundry room and pool very noisy!!!

sadly, i had an early meeting in norwood for 8am so i didn't have time for breakfast. :(

unfortunately was understaffed and the pool and gym were closed. sheets were stained.

decent selection for the continental breakfast

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

smelled horrible gym had minimal equipment, room smelled bad so i didn't even bother

breakfast was weak

loved this hotel has two bedrooms with two bathrooms with a full kitchen and continental breakfast

able to cook in kitchen with suitable equipment ie forks spoons cooking utensils

the heating system woke me, my boyfriend and my kids up at 2am and 4am out of a dead sleep

was not notified that the pool was not in operation. my daughter was extremely disappointed

room was very clean i loved having a kitchen area and pull out couch

booking.com did not communicate that the hotel pool was closed.

location, staff, pool

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

no wifi operating

location - ample amount of parking, spacious rooms, comfortable bed and the hotel offers breakfast

room was not clean well wifi was wery have to used and is not secure smoking smell frozen

the breakfast never changed

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

the individual that worked in yhe breakfast area was also friendly and helpful

the gym and the pool

breakfast was great

the pool was wonderful as was the breakfast.

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

wifi was terrible

wifi signal was very spotty

the tv's on the elliptical machines in the gym did not work

only available as promoted was self laundry

plentiful free parking

there was no patio, only a patch of grass and the parking lot

were on the first floor and there were patio doors in our room that went right out to the parking lot

t serve breakfast but could have gotten a breakfast to go which we didn t take advantage

laundry area was out of order

only small item was some knucklehead was blasting music from the parking lot.

all the kids had a blast in the pool and we all slept great

very clean,the staff was polite the breakfast included was amazing over all this was the nicest hotel i stayed

whole area was still dealing with the huge snowstorm from earlier in the week which made parking harder and

s a laundry on site

breakfast was fine, however wifi in my room 406, was poor and kept losing connection

cleanliness, professional front desk staff, pool & gym area was clean.

parking lot was cleared early and done well

glad that they included granola for breakfast cereal

free laundry full size refrigerator and small

really like their common room with hot beverages and foods for sale (honor), laundry (free) and decently equipped

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed

could have programmed laundry machines to operate with credit card rather than registration to app that was no

having free laundry downstairs was a big plus

laundry service was not available

there was also a laundry, and a small pool and small exercise room

my son had some clean wet clothes he wanted to dry but the laundry facilities were

location to airport laundry on site free parking easy to find

rooms were slightly dated. laundry machines were out of order

there is a guest laundry room

of parking so happy to have breakfast it was delicious, different menu every am

parking was close

't' terminal was an easy 3-mile drive from the property, where there was a reasonably-priced parking garage and

location close to airport with late flight. free parking

great front desk laundry. coff3e is too strong

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

spacious, clean, the breakfast, the staff, the location being close to the mall and restaurants

the facilities were great - yard games, pool, grill, fire pit (with fixings for s'mores)

no on-site laundry.

the wifi is terribly slow

the room was spacious and clean with a comfy bed and the pool and gym were a real plus, especially when travelling

that s not a pet friendly hotel

plus a pool for the kids or oyster bar for adults

the laundry machines were 4 dollars each

there was even a laundry room at the hotel

parking on the stadium-side of route 1, police force all exiting traffic south

beds comfy good breakfast

service clean comfortable beds and great breakfast

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

gym was a little dirty with cups and bottles left everywhere

the pool was well used for therapeutic swims

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

no guest laundry?

no laundry facilities.

free parking and no hold on credit ccard

mini fridge,cable channels and breakfast included

needed a room for one night and check in late! great staff, clean rooms and hot breakfast.

also, there s a coin laundry facility onsite

loved the lounge, comfy chairs, cheery fireplace, immaculate laundry room, new carpeting, great beds and linens

the breakfast was good and unexpectedly there was laundry facilities available

being able to do laundry on site and buy water/snacks on site was a nice thing to have access to

quiet great laundry facility

laundry was terrible, not a good service, i do not know if this was a one time issue they had

super-quiet and clean, nice spacious rooms, no issues with plumbing or heat, and a great free breakfast

we also have a daughter at wellesley so this location was convenient to visiting both kids

late check out accommodated, too

excellent, i like the buffet style breakfast.

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

there is a great laundry facility and the breakfast was good

laundry is available for 2$ only

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location, laundry room for long term stay

swimmer pool could be a bit warmer.

breakfast not included

gym and swimming pool

the hotel is extremely clean, pool is outstanding

great grounds, nice staff, amazing pool and housekeeping was awesome!!

the pool is too small and the breakfast buffet doesn t have enough options.

pool was way too smalll

loud fans at lobby bar unnecessary

size of the pool was very small.

no fault of the hotel (just following protocol) there were no amenities available like bar or restaurant so you

on site laundry

lots for kids and adults to do within walking distance

pool and gym area were beautiful

there were a lot of kids and teenagers at the hotel and just very unruly in the lobby and hallways

was not good pool not nice or clean

breakfast was exceptional

indoor pool was a big hit with the kids

breakfast wasn't up to standard due to covid 19 .

love the indoor pool here

merely since she asked me if i can help find her and her husband a nice comfortable hotel with a kitchen, not

self service laundry is also a plus but it's not free, costs $6 for washing and drying

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

staff was very collaborative and friendly. gym and swimming pool were also good

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

got new sheets delivered in a dirty laundry basket

dirty laundry left for hours by the lifts

no complimentry breakfast, no laundry on site

did not have the breakfast.

good breakfast, there is a laundry room

wifi was good

they should have in a future, a restaurant that can serve room service.

there was no courtesy bar which is pretty standard in most hotels

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need

no kettle or cups for morning tea... the laundry service was not working.

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

it has a laundry room

they had a fantastic gym

we didn't choose to upgrade our wifi speed, they force us to pay

good breakfast! front desk was helpful! gym and laundry was great!

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

helpful, kind and nice a large spacious room large bath good and varied breakfast free parking, laundry and pool

quiet room; walking distance to andrew t-station (red); next to southbay shopping center; coin-op laundry

the coin laundry wasn t properly working.

the fitness room open 24hrs, the self service laundry room are plusses

laundry: you need to pay for a load of wash ($2

the reception, location, cleanness, and the gym!

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

also they are pet friendly

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

on top of that, the internet didn't work after new years, and they had no laundry available either

no in-house laundry service

early check in

big room, nice breakfast, pool and gym, good views

the laundry service is very prompt

i was charged facility fees for the conference room, food service, parking, and gym

first day we didn't have wifi

really far walk no restaurant or room service

room service was mediocre

laundry room was very dirty

it is very comfortable, the coffee bar is great, and you are in a great location

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

no amenities-no newspaper, no gym. also, i feel that $35 for overnight parking is excessive.

also, the breakfast was really good

good self-service laundry

was a sign on the gate into the pool area that said it was closed for the year

pool with fire pit was wonderful.

don't require much on our visits; just a clean room, a friendly professional staff, and breakfast in the morning

grounds, pool, breakfast, room

are a pet friendly hotel

to go back when it's warmer to take advantage of the outdoor space, which is beautiful, and the pool, which is

we were looking forward to using it when our kids were at the concert they were at

wish continental breakfast started earlier than 7:00am, as i had to head out before then each morning

bar in the lobby remained open so after our concert we were able to hang out which was really

housekeeper let we just needing bedspreads , she said she would make the beds and take the dirty laundry

free hot breakfast: staff did a wonderful job assisting guests if needed & resupplying the unlimited food

friendly staff, great breakfast, nice gym and pool

parking was good, and the service at the front desk was excellent

the parking around the building was limited for the amount of travelers they accommodate.

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

the wifi connection had disconnected many times.

we ask for early check in and we could get it not before noon time

not a big deal but didn't get room service on second day.

breakfast, rooms, room service

the onsite laundry and gym were a great added feature

if you are near the laundry room you can hear the washers on

good amenities such as k-cup in small kitchen and laundry facilities on site

we didn t use it, but if we need to do laundry it was available and maintained

laundry facilities on the property

laundry service was not available. bed was small. wifi was not stable.

no laundry

it would be very helpful if there was a coin laundry

laundry room

there is no small swimming pool for kids upto 5 years as existing pool depth starts with 3

laundry bag in room

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry service is good

careful if sending any laundry as takes longer than they say

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

were remodeling so was a little bit inconvenient to get to the gym and the pool and you could only access them

the bar and restaurant staff were great.

coffee in the lobby, the room service food was basic, not great, the toilet in the room barely worked, when we

the hotel bar was great

good location close to everything, restaurants in walking distance, friendly staff, laundry

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

no proper laundry service, only service

wifi worked

i had to call the front desk to get the parents of the kids across the hall to make them stop screaming at 12

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

they made us feel so special (especially the kids) with extra amenities and treatment

the fitness center including a lap pool was the nicest fitness center i have used during business travel

breakfast was a little pricey

the pool was closed

restaurant food was too expensive. laundry service was too expensive

no laundry room

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

my only suggestion would be a bar area, they have added coffee on the second floor.

bit pricy, everything was an additional charge

i wish there was self laundry service

we needed to do laundry and there were machines we could use

the courtesy laundry room was very helpful

laundry was very starchy and was unable to use the washes in the shower due to the caps being

no complimentary wi-fi, laundry prices seemed exorbitant

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

felt very welcome, from the doorman to the front desk & breakfast people

the mini bar was filled with quality drinks and snacks

cheaper breakfast would be good.

no laundry service facility

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

it s a basic hotel with wifi in the room but no laundry or room service etc

a comp quick to go breakfast snacks

no daily room service due to covid.

no pool? no gym?

room service not good restaurant affiliated to hotel gave me poor service

bar boulud was very mediocre, had nothing to do with daniel boulud's talent

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

wifi is not complementary as well as breakfast which is a complete scandal !

no laundry facility t

no laundry facilities

stated there was a laundry, however there wasn't

the vending machine is way over priced, there s no laundry services, the gym (which is barely anything ) is

laundry service although there was a sign for it and the room smelled like feet when we arrived (it

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

no laundry service, restaurant check can't be charged to the room

loved the dogs!! the bar downstairs was great too! location great!

get wifi in my room

$15.00 extra charge for wifi. time to get rid of this fee.

lovely touches (free drink in the bar on arrival; our room was decorated with balloons and rose petals as it

no coffee maker in the room. no laundry bag.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

the breakfast was very good with fresh options an options to order

a bit slow getting a table for breakfast

the bar area was also a fun place to go after

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

the decor and that you have the gym, office space/laptops accessible and bar area.

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

would have been nice to sleep in on our one night away in 2 years from kids

a bit of long waiting time for the breakfast on weekends.

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making

wifi

ce, in 4 breakfasts)

especially our first night and after a long trip we couldn't rest because a family with kids were staying in

very nice pool (the spa was under refurbishment at the time of our stay)

hotel staff went out of their way to solve all our requests - early check in included - with a smile

no hand sanitizer in the gym area

loved having the gym onsite - really comfortable place to spend the night.

breakfast options were different

too crowded bar, $25fee everyday for water& wifi?

excellent location, gorgeous interior, fun and trendy bar. pet friendly but upscale.

for wifi is tacky

urban fee, which you got back in credit, but it would be nice to be able to be used on breakfast

also, you can use laundry service if you pay 10 dollars per a bag

no laundry bag was provided

great location, flexible check in and laundry service.

and i am glad they had breakfast

had to re-log into wifi every single time

the laundry facility where perfect

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

pile of laundry and trash in the hallway when we arrived

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

no self-laundry facilities on site or nearby. very large bed took up much of room.

if you re traveling with a pet, sure there is a pet deposit but with that you get a whole lot of goodies,

he was friendly and efficient and agreed to give us an early check-in and a late check out which worked well

of 44 usd + tax for three nights on one room and two nights for the second room where my kids stayed

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

are great - bikes, parking, grill in the outside space, laundry etc

very nice to have laundry facilities

i could use the credit for my laundry bill, if allowed

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use