laundry area was out of order

comfortable beds spacious bathroom very cleanbreakfast area very clean and good options clean pool with great

me and my kids will be back soon

, wheelchair accessible, breakfast, parking, ease of access to restaurants and other necessities, wifi ease of

location, ample parking, clean rooms and public areas, the workout area and a restaurant located next to the

only available as promoted was self laundry

breakfast was fine

breakfast was good. it could use more fruit and an egg dish.

breakfast was offered at a cost but wasn t really worth the price especially since no amenities

much noise on the hallway, kids are running back and forth, people are talking very loud, i couldn't sleep

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

breakfast need to change up little, change things from sausage and bacon

gym was open, good breakfast

free parking and free breakfast

can't think of anything except full parking lot on saturday night

when the door close , it was so loud keep waking us up whenever someone close their door , the laundry didna

parking

staff, trash in parking lot, pool closed , unreliable ac, no staff at desk when key card wasn t working, no

breakfast was great

breakfast was outstanding

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

some floors smell (the carpets), the laundry amenity didn't work the entire stay i was there and it'll stayed

free laundry full size refrigerator and small

the laundry room with free washers and dryers, tv , large folding table, and free coffee is wonderful

the laundry room smelt like cat urine.

the breakfast is nice! laundry and pool are also easy to access!

there was also a laundry, and a small pool and small exercise room

the convenience of having a laundry room and a small gym is the icing on the cake.?

my son had some clean wet clothes he wanted to dry but the laundry facilities were

location to airport laundry on site free parking easy to find

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

great front desk laundry. coff3e is too strong

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

dog friendly, nice clean room , delicious breakfast and friendly staff.

breakfast was very good and really appreciated the appetizers on monday, tuesday and wednesday

there is a guest laundry room

great front desk staff and great breakfast.

its a very clean and quiet hotel , excellent room spacing and beds. breakfast was superb.

breakfast, staff, and tv.

breakfast

no on-site laundry.

pet fees

that we eliminate room service, and they would contribute $5 a day to some charity

the location was convenient, and parking was hassle-free

it would have been great if room service was offered.

half of the laundry machines are out of order

the laundry room was occupied all night, and no one there to remove their clothes.

breakfast was amazing. and the kids really enjoyed the pool. kitchen in room was well equipped.

the tv's were large, and the wifi worked well

the room, bathroom area, breakfast, location

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

loved the convenience of laundry room on our same floor

all staff, including those in the restaurant and bar, are friendly and friendly

small face cloths no gym no pool no jacuzzi and i know why but that's the only thing i didn't

the bar and staff was amazing

the location. that laundry was onsite and affordable.

they had laundry facilities

has indoor heated pool, gym, laundry facilities

kids were loud and running all over lobby/bar and pool at 10pm

made a reservation for two beds for my kids and an upgrade for my husband and me

employee in the gym, was terrific and so helpful when my son and i went to play racquetball

local amtrak station, some staff had attitude, it was difficult check in (computers not working), wifi code

we kept asking for room service to clean it but it was never adequately done or they would come late in the

of parking on site

was no room service or bar service available it bothered me since i didn't find out until check- in, and

no guest laundry?

no laundry facilities.

free parking and no hold on credit ccard

wifi was spotty

very clean and easy access to parking. great local bar with good food at sly fox 7 min. drive

liked there was a laundry facility

kids running around banging on walls and doors

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

also, i got a good workout at the (albeit very small) gym

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

room service food was very poor

we enjoyed the pool before we left the next day

parking can be bad during events

the pool area is downright beautiful

the pool was out of order when i arrived

the breakfast was also top notch

breakfast was fine and conveniently located

good quality of breakfast but same menu for 5 days staying

location, staff, pool

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

room location near laundry room and pool very noisy!!!

great parking

parking late at night not a lot of time for breakfast extra charge for reserving through

great breakfast and very clean!

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

breakfast was weak

i understand pets are allowed in rooms, but i am allergic to cats and had a slight reaction sitting on the

able to cook in kitchen with suitable equipment ie forks spoons cooking utensils

was good and clean ,full kitchen and plates,pots and cups feel like u at home in your own kitchen ,bathroom

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

pool has been closed for a long time and breakfast is only so-so - but neither of these things are important to

it had some recent renovations within the pat 2 years. the staff was great! parking was free.

parking bit that's not there fault

the breakfast was good and unexpectedly there was laundry facilities available

laundry room available and washer use comes with detergent

being able to do laundry on site and buy water/snacks on site was a nice thing to have access to

quiet great laundry facility

staff on reception friendly, laundry, roaring fire and shuttle. breakfast decent too.

s a laundry on site

and she denied my kids for using the pool

pool towels are a little small.

a great parking layout, poor plowing

staff great, room very clean, quiet, great shower , simple but good breakfast

and we got stuck in a room by the hotels laundry room

who gave me coins for laundry was very friendly

the wifi was also very good and had no issues with using it

breakfast, and the gym is still closed.

plenty of parking

no laundry. restaurant very expensive

the restaurant and bar area were closed on sunday & monday

room service, a restaurant and bar on the 2nd floor, breakfast was included, a gym, and a heated

no pool

kids running in hallway and stairwell making noise.

and the most that i like is pet friendly

free parking

the breakfast food is amazing too, you don't have to just eat in the lounge area, you can take your

was clean and they had a pool and the room had a a lot of mirrors and a kitchen with a living room, free parking

merely since she asked me if i can help find her and her husband a nice comfortable hotel with a kitchen, not

the laundry machines were 4 dollars each

there was even a laundry room at the hotel

closeness to patriot place! awesome breakfast, free parking, large spacious rooms!

ground floor room and the motorcycle parking

breakfast at 5am??

dirty laundry left for hours by the lifts

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

got new sheets delivered in a dirty laundry basket

no complimentry breakfast, no laundry on site

location. quality for price. great buffet breakfast

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

no kettle or cups for morning tea... the laundry service was not working.

it has a laundry room

there was good gym and swimming facilities and the location of the property was near boston downtown

we didn't choose to upgrade our wifi speed, they force us to pay

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

the coin laundry wasn t properly working.

nice gym in the basement where i could pedal a bike while i watched my laundry in the machines across the hall

quiet room; walking distance to andrew t-station (red); next to southbay shopping center; coin-op laundry

please stock single load use drying sheets for personal laundry

on top of that, the internet didn't work after new years, and they had no laundry available either

no in-house laundry service

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

gym could use a little maintenance (ie) the trade-mill belt needs to be tighten, i m currently

pool and the front is very beautiful the stuff was amazing they let us get in the pool the next day

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

kitchen is too small.

the hotel breakfast, space, and amenities.

sort of outdoor space for the kids to be loud and run around a bit

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

self service laundry is also a plus but it's not free, costs $6 for washing and drying

dinner/ breakfast and wifi

the laundry service is very prompt

we ate breakfast at the restaurant and it was excellent

they cater to family of patients of the local hospitals with free breakfast as well

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

it s a basic hotel with wifi in the room but no laundry or room service etc

no laundry service facility

their gym is spacious and equipment is in good condition

breakfast could be better a lot of the food looked old and dried, they should try bringing new

laundry was terrible, not a good service, i do not know if this was a one time issue they had

kitchen for help with young kids. chris at the front desk was very welcoming

i know we're still in a pandemic, but the complimentary breakfast left a lot to be desired.

excellent, i like the buffet style breakfast.

comprehensive breakfast offerings

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

are great - bikes, parking, grill in the outside space, laundry etc

very nice to have laundry facilities

i could use the credit for my laundry bill, if allowed

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

no laundry

laundry room

laundry service was not available. bed was small. wifi was not stable.

it would be very helpful if there was a coin laundry

wifi did not work and room was small

dry cleaning ridiculous but laundry facilities are on site

gym, pool and laundry room all very good

clean and modern and laundry!!

i loved the location, the hotel facilities and access it gym, laundry and pool

i like the easy to use laundry room, to be honest.

i loved having laundry on my floor

laundry room is convenient, fast and easy to use

there was a guest laundry on our floor - i assume there was one on each floor

lovely view from room of the harbour. great helpful staff. indoor pool and self laundry.

loved the laundry facilities on 3 different levels

comfortable and clean rooms. has self-service laundry room.

they had a laundry room option, where you could wash your clothes by your own

gym was maintained

pet friendly

new, clean, free breakfast, beer on tap in the lobby, pool.

would have been nice to sleep in on our one night away in 2 years from kids

it did remind me of when i was in europe - meats, cheeses, bread, fruit, espresso :) visited the bar at night

the gym on site is clean with nice equipment

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

our son liked the gym

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

good location close to everything, restaurants in walking distance, friendly staff, laundry

no proper laundry service, only service

you don t need to email them any of your documents to get your pet certified to live in this hotel

staff was extremely friendly and helpful. rooftop pool and bar was a real bonus.

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

no room service but light complimentary breakfast was nice and easy

also pet friendly

complimentary breakfast was really good, including the general vibe and atmosphere

wifi is horrible, which nowadays is not acceptable

no laundry on site.

location had food, bar, gym, pool, location to hang out, easy to get a

location, cleanliness, room service daily, staff were great

location, nice rooms and great pool

beds where extremely comfortable pool and hot tub was a nice relaxing getaway

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

laundry bag in room

laundry service is good

careful if sending any laundry as takes longer than they say

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry is available for 2$ only

there is a great laundry facility and the breakfast was good

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

no laundry service, restaurant check can't be charged to the room

first i was afraid of its pet friendly policy

we went for our honeymoon and they had decorated our room with rose petals,creating a very romantic atmosphere

$15.00 extra charge for wifi. time to get rid of this fee.

rooms were a bit small. wifi is slow. not in the main part of town but within walking distance.

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

poor contact ordering room service

the pool and workout room were clean and had nice

pool was very cold and lots of one way streets in the area

loved that the bar area was updated

laundry room was very dirty

we have to pay for breakfast,if i paid to stay here then i shouldn t have to pay for

good with some local restaurants and eating places open fairly late when i arrived, including the bar within

that the pool wasn t open but that is due to covid.

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the fitness center including a lap pool was the nicest fitness center i have used during business travel

breakfast was a little pricey

great location. very good breakfast

have utensils sent to the room and after 15 minutes had to go down in my pjs and walk through the bar and

laundry was very starchy and was unable to use the washes in the shower due to the caps being

used free laundry to dry clothes stood out in snow at patriots nfl game

we needed to do laundry and there were machines we could use

no complimentary wi-fi, laundry prices seemed exorbitant

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

good breakfast, there is a laundry room

i was surprised that with the amount of money i paid, and the high star rating, that there was no room service

there was no courtesy bar which is pretty standard in most hotels

room service did not deliver towels requested

breakfast buffet is nice. bar is nice. staff attentive and friendly.

laundry very useful

good amenities such as k-cup in small kitchen and laundry facilities on site

laundry facilities on the property

if you are near the laundry room you can hear the washers on

the onsite laundry and gym were a great added feature

no ironing board or laundry facility!

limited room service, minimal options

room was super clean and very comfortable room service from the restaurant was so

incredible property incredible spa incredible pool. incredible prices

gym and rooftop pool were a true bonus

) way, way overpriced room service ( no lie, charging $18 for eggs and sausage, $50 for a $9 bottle of wine)

kids' breakfast is free

i was also allowed a late check out

pool area was full of used towels needed clearing up late saturday night too much going on in the

on weekend nights, it gets quite noisy outside with kids running around

a bit of long waiting time for the breakfast on weekends.

room service cooking soup that warmed my stomach

breakfast in breakfast lounge needs improvement

excellent service, particularly from the butler. enjoyed the gym and spa. the

breakfast was pre-fab

soaps, wish i had a little plastic laundry bag for dirty clothes

laundry service although there was a sign for it and the room smelled like feet when we arrived (it

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

no self serve laundry nearby.

no laundry facility t

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

the self-administered laundry room was very useful with 8 dollars each for a wash and dry

the food was fresh and the kitchen and dining area was very clean

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

no laundry facility in the hotel.

in and check out was great and seemless, otherwise the room service was poor

i particularly loved spending my evenings in the pool and sauna

loud kids in the room next to us up until 4 a.m. but the hotel took care of us!

3 ft deep that i couldn’t do laps in it, especially when there kids in it t as well

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

no coffee maker in the room. no laundry bag.

corner room with connecting doors to another room where there were loud kids, so you can hear everything

i think the people who were before me had a pet, and it wasn t cleaned well enough, so when i was in bed i

that there was no laundry room.

no complimentary water and no laundry machine. staff are not welcome

laundry service was just a block from hotel

maybe a laundry would be good

breakfast room service, no menus in room or online was told go to lobby for menus

no self-laundry facilities on site or nearby. very large bed took up much of room.

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

pet friendly

i say worked well because by the time my kids got up, it was close to 10 and most restaurants were packed

nicely decorated, comfortable and rooms are spacious. very well located. nice gym.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

gym super nice

spa was terrific. room service very good. staff throughout the hotel were outstanding.

the spa was incredible!

spa was busy with outside guests which didn t give me the time to have massage sections

seven dollars to deliver food from the kitchen to my room

loved cori the dog and the rooftop gym

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet

great location, easy access to shopping & sites, public transit posh & comfy very pet friendly

to many extra fees. charging for wifi room was extremely musty.

the gym is small but has a good rage of equipment

very nice pool (the spa was under refurbishment at the time of our stay)

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with

the bar and restaurant provided great food and very pleasant service

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

wifi weak in the room and often did not work.

pet friendly which is great

the mini bar was filled with quality drinks and snacks

breakfast was pretty mediocre, but there are plenty of other places nearby to go.

they only had one washer and one dryer on site for guests to do laundry

travelling across country for 2 weeks it was great to have an onsite guest coin operated laundry

michael who took care of us at breakfast every morning was especially great

in the room next to the gym , although we were not aware of it on arrival , we were awoken every morning by the

loved the amenities. the kids played in the pool and had a lot of fun.

great location, flexible check in and laundry service.

also, you can use laundry service if you pay 10 dollars per a bag

no laundry bag was provided

unfortunately, i did not take advantage of the breakfast. i have latte at tradesman, etc.

wifi disconnected randomly sometimes

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

restaurant food was too expensive. laundry service was too expensive

room is great, clean and comfortable, friendly staff, great room service

time we came in the door, the kids from the valet parking helped us

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location

best location i have found with kids

staff were so attentive and friendly. amazing location. perfect hotel for kids.

room was affordable and it had everything we needed for our family, kitchen was stocked with all necessary

the walls are thin and we could hear kids screaming above us… the garbage pick up early morning