no laundry facilities.

no guest laundry?

there were no ports for wifi or to charge my phone.

floor room next to mechanical room where we heard a loud humming sound all night, broken toilet, kitchenette

free parking and no hold on credit card

loved the convenience of laundry room on our same floor

i checked in my first night, the hotel was not full, yet the front desk person put me over the laundry room and

because of covid gym is limited and pool closed

updated rooms and gym

gym and pool.

the breakfast was good and unexpectedly there was laundry facilities available

this hotel offers laundry machine and dry machine. and it also offers an ice machine.

being able to do laundry on site and buy water/snacks on site was a nice thing to have access to

quiet great laundry facility

laundry room available and washer use comes with detergent

there is a guest laundry room

't' terminal was an easy 3-mile drive from the property, where there was a reasonably-priced parking garage and

bed, plenty of parking, next door to widowmaker brewing if you re going to an event there

parking was close

its a very clean and quiet hotel , excellent room spacing and beds. breakfast was superb.

no on-site laundry.

i liked this hotel allowed us to bring our 2 dogs. it also had a nice gym with 24/7 access.

the room was spacious and comfortable with a good wifi connection

we requested early check in and received it our disability room with rolling shower was enormous

the location, beds, breakfast is always phenomenal.

rooms were slightly dated. laundry machines were out of order

laundry service was not available

there was also a laundry, and a small pool and small exercise room

location to airport laundry on site free parking easy to find

the breakfast is nice! laundry and pool are also easy to access!

laundry service,, no room safe, no bar for food and drink in the evening, having to pay for water

everything that happens on the floor above, the smell in the rooms is not pleasant at all, the laundry room is

great front desk laundry. coff3e is too strong

breakfast was very good and really appreciated the appetizers on monday, tuesday and wednesday

pool, suites, breakfast, cool courtyard

the laundry room smelt like cat urine.

the laundry facilities were wonderful

friendly staff, well-stocked 'shop' with honour system for purchases, no-cost laundry facilities, outstanding

really like their common room with hot beverages and foods for sale (honor), laundry (free) and decently equipped

could have programmed laundry machines to operate with credit card rather than registration to app that was no

got new sheets delivered in a dirty laundry basket

dirty laundry left for hours by the lifts

no complimentry breakfast, no laundry on site

i asked for more towels & shower gel but they were waiting on the laundry to arrive so they gave me extra soap

breakfast was not great

i got overcharged on my debit card for my stay. no cable. laundry room dryers don't dry clothes

no wifi operating

just wanted some vegan or vegetarian options without egg or meat for breakfast

breakfast need to change up little, change things from sausage and bacon

parking was 20

no kettle or cups for morning tea... the laundry service was not working.

it has a laundry room

there are a lot of homeless in this area parking available and cost 20 per day (not free) laundry machine is

not safe especially if you have kids

it will be nice to have a couple gluten free options also there is no bar or coffee shop during the day to get

nice gym in the basement where i could pedal a bike while i watched my laundry in the machines across the hall

then during the night my sister hand wash her laundry im the tub, some how she forgot to shut the tub so it

i used the gym while doing some laundry; i could see the washer and dryer timer while i pedaled the stationary

dryer in laundry was not working.

nicer breakfast area than most hies large clean room nr 305, excellent shower + amenities clean laundry room

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

on top of that, the internet didn't work after new years, and they had no laundry available either

no in-house laundry service

pool and the front is very beautiful the stuff was amazing they let us get in the pool the next day

the charges for the parking and pet were not clearly defined during the booking

laundry facility was clean and easy to use

loved the laundry facilities on 3 different levels

there was a guest laundry on our floor - i assume there was one on each floor

clean had laundry facilities was within walking distance to the cruise port

staff was very friendly and they laundry facilities on three different floors. very clean

comfortable and clean rooms. has self-service laundry room.

they had a laundry room option, where you could wash your clothes by your own

the pool was closed ud83dude2b. and my kids ud83dude22 ud83dude2d.

they didn t have wifi for more than than a day

every hotel should offer free wifi.. include it in the room charge?

other accommodations such as gym, indoor pool and laundry also very nice spaces if needed or desired to use

very nice to have laundry facilities

i could use the credit for my laundry bill, if allowed

also, i used one of the washing machines to do a load of laundry and it appeared that the machine didn t even

are great - bikes, parking, grill in the outside space, laundry etc

they also had a laundry room that was great for travellers who were staying in boston for some time

i loved the location, the hotel facilities and access it gym, laundry and pool

dry cleaning ridiculous but laundry facilities are on site

gym, pool and laundry room all very good

fast wifi, comfy beds, clean, quiet. pool, gym , bar and laundry on site

the fitness room open 24hrs, the self service laundry room are plusses

laundry: you need to pay for a load of wash ($2

breakfast choices, the roomy suite-like accommodations, the fully equipped kitchen, the smart tv, the housekeepers

kitchen is too small.

the breakfast is also something i will miss

it s a basic hotel with wifi in the room but no laundry or room service etc

microwave in the room, the staff didn't know what a laundry bag was, didn't have any suggestions on where to

no laundry service facility

the rooms are big and clean and the gym could be a professional gym

amazing rooftop bar and fabulous gym

no laundry on site.

the pool area was large and clean, and hot tub was 104

kids in jacuzzi and too many people

friendly kind staff pool great starbucks super

pool overcrowded with kids.

we used the laundry facility for a mid-trip wash (although expensive 8$ for 1 wash and dry)

loved the roof terrace with great views, plus laundry facilities and gym on floor 12

the self-administered laundry room was very useful with 8 dollars each for a wash and dry

the amenities are more than i could've asked for for a short stay (laundry room, well-equipped gym, outdoor

i love the variety of food they have for breakfast

no ironing board or laundry facility!

the gym is the best i ve seen at a hotel and the restaurants within the building have excellent food

pool and hot tub situation- our first night it was closed due to ice but the second day it was open

the weekend approached i found myself having to come down earlier each morning to try and avoid kids

wait at the bar by the pool

no laundry facility in the hotel.

small gym, could had a bit more equipment.

in and check out was great and seemless, otherwise the room service was poor

the pool and gym looked wonderful

loved breakfast in bed. the bed! and location to blue hills pavilion

bar and restaurant area very accommodating and nice

bar service great and breakfast excellent

the decor and that you have the gym, office space/laptops accessible and bar area.

= bartender was very attentive and i wasn't drinking at the bar but he saw me carrying an ice bucket

the gym on site is clean with nice equipment

are comfortably roomy great facilities we liked the laundry room, that was helpful for a family great location

the beds were very comfortable! great breakfast!

staff were so attentive and friendly. amazing location. perfect hotel for kids.

walls very thin, we could hear the conversation, tv, and kids in the room next to us.

great rooms with little kitchen. plenty of space. excellent staff. very friendly and helpful.

the laundry service was very expensive and there is no laundromat for miles - an in house diy option

no onsite guest laundry just a very expensive laundry service pay per item

laundry service is a bit pricey.

of facilities, storage and laundry

the bathroom sink is particularly small which for my 2 kids (20 and 16) they struggled to find space to put

that there was no laundry room.

maybe a laundry would be good

no complimentary water and no laundry machine. staff are not welcome

laundry service was just a block from hotel

love the connection the double tree has with the ymca to use there gym

no laundry service, restaurant check can't be charged to the room

free water, wifi, unlimited coffee and a bar/restaurant in the lobby

first i was afraid of its pet friendly policy

) (i think it's a very pet friendly hotel) and i paid $25 to 'adopt' him and got to take him home

the wifi is fast and free, and there are usb outlets by the bed

they only had one washer and one dryer on site for guests to do laundry

travelling across country for 2 weeks it was great to have an onsite guest coin operated laundry

the free wifi was useless

the facilities (eg gym) in the hotel are very limited, old and dated

no room service.

laundry service was not available. bed was small. wifi was not stable.

no laundry

laundry room

it would be very helpful if there was a coin laundry

location was great- within walking distant to many boston restaurants, grocery, playground for kids

pet friendly, charming, great service, great location.

it also came with a free rooftop bar drink ticket but there was no one else there and it's just a server stuffed

rooms, having a sound machine, the gym was really lovely, appreciated the big windows and all the equipment

there also a small gym to go

one small, personal pet peeve: too many slogans

half of the laundry machines are out of order

the laundry room was occupied all night, and no one there to remove their clothes.

easy parking

location, size of suite, friendliess, clean, great breakfast

whirlpool not working & pool quite cold

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between

no plastic bag to use for dirty laundry

hallways seemed to always have bags of trash and laundry in them.

like their fitness center and indoor pool

the spa, gym and pool were nice as well

laundry service, although there's a laundromat in walking distance

to having to remind the laundry being picked up 2- 3 times

the laundry service was really slow and expensive.

but a price list for mini bar and sundry items in the room would be nice

the bar in the lobby is extremely welcoming after a long days work

no proper laundry service, only service

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

good location close to everything, restaurants in walking distance, friendly staff, laundry

room service food, was

stead of 4)

no self-laundry facilities on site or nearby. very large bed took up much of room.

expensive) experience: there was no indication (written or verbal) that it was only dry cleaning laundry service

not being able to order room service.

- location - facilities - daily pass to equinox gym - room

small but well equipped gym

breakfast was pre-fab

a bit of long waiting time for the breakfast on weekends.

excellent customer service, cleanliness, great pool and jaccuzzi,

bathroom not cleaned before arrival. property offered a breakfast credit as compensation

facilities and room information access via wifi only

the courtesy laundry room was very helpful

i also missed a coin laundry at the hotel, but found a good one nearby, close to whole foods

no complimentary wi-fi, laundry prices seemed exorbitant

we needed to do laundry and there were machines we could use

i wish there was self laundry service

i wish there was a microwave, refrigerator & laundry service.

the hotel doesn t have some basic thing like microwave and laundry service

laundry service was meant to be same day

somehow we ve lost some items probably in the bed linnen laundry.

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

wish room service was available and there was an incident with not getting our laundry back on time so that led

no laundry service

ability to request additional items such as laundry detergent

nothing to complain but it would be nice if there is laundry room.

expensive no laundry facilities

we were disappointed that this property did not have a pool or spa facilities.

only room service

location, amenties, gym access, restaurants

the bar area was lively with great service and drinks

location luxury gym

no self serve laundry nearby.

no laundry facilities

bit expansive imo no parking, can park across the street for 40$ for 24h a guest laundry facilities would have

soaps, wish i had a little plastic laundry bag for dirty clothes

no laundry facility t

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

no coffee maker in the room. no laundry bag.

patrons were loud, kids running in the hallways

pricing for room service and the $10 charge added to have them bring it up.

was nice, my kids enjoyed it

i would have wanted to be in the spa with my gf, but it didnat work ut

great pillows.. great spa bath.

and helpful, clean and comfortable room facilities, quite hotel great fitness room and swimming pool close to

star hotels are very nice, but being a family with 2 young kids i felt like an alien there

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

laundry bag in room

laundry service is good

careful if sending any laundry as takes longer than they say

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

location and beautiful building. gym was wonderful.

the lounge offered coffee tea and soft drinks all day, happy hour w light bites from 5-7, and breakfast buffet

location bar staying open past 9pm great staff

breakfast options were different

i didn t like that breakfast was in the bar and open to non residents which meant it was busy.

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the breakfast was good but it was a little pricey for what you received

if you stay with a pet, it gets really smelly

the breakfast was excellent and it was so nice to have a the free hotel shuttle

the service bar none

friendly and helpful staff. large rooms and the hotel shuttle

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

no room service or restaurant due to covid.

the kids got cold fast and could not really enjoy the pool

except for the wifi, the stay was amazing!

poor contact ordering room service

did not like the room service

no spa available

delivered the cappuccino and bar bites with a smile

location was excellent overlooking the park and close to the spa and pool

but if i'm to be nitpicky (for that price it seems fair) - the room service food could be improved

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the breakfast was very good und our room had a great view

breakfast and range of food was great

the gym was also excellent well-equipped and one of the highlights of the hotel

they made us feel so special (especially the kids) with extra amenities and treatment

water and coffee and snacks inckuded, perfect shower, large bed, kind personnel, quick valet anf laundry

about this property- but i do wish that godfrey boston had a rooftop bar like godfrey chicago does

room service menu for food was limited

the hotel is pet friendly, and there is no fee for pets

modern design. cable fly machine in gym.

(laundry smell seemed to have been pumped into the room somehow) i was moved to a smaller darker

we ordered room service for breakfast almost every morning

staff from check in, to room service to housekeeping were exceptionally friendly and helpful

really child friendly with toys upon arrival and in the pool area

excellent pool and gym in a great location.

super stoked (no pun intended) about the charm of an in-room fireplace, but there was nowhere in sight to get

when i saw the restaurants were too loud and noisy, the front desk helped me place a room service order with

free filtered water and free wifi, good shower pressure, big

service at the bar was excellent and brunch the next morning at the restaurant was delicious and pleasant

room service and meals available via room service was/were excellent

great location, flexible check in and laundry service.

also, you can use laundry service if you pay 10 dollars per a bag

no laundry bag was provided

delicious breakfast of freshly backed pastries, croissants, coffee and fresh fruit served daily

wifi disconnected randomly sometimes

cleaners tend to block one of two elevators for moving laundry

it could have laundry facility, like the club quarters in the loop - chicago, il

no laundry facilities. small bathroom.

website says free laundry is included , but they did not honor it

not friendly, the family room we had was really small with pull out bed and lost two items of my laundry

the quality of room service food

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

also we used the spa services which were convenient

the spa facility and staff were terrific.

wifi is not complementary as well as breakfast which is a complete scandal !

my paperwork stated the hotel had a laundry which i was counting on and there was no laundry.

no laundry facilities. a lot of garbage on the streets in the neighborhood.

laundry facilities or services available

i was very happy at the late check out time of noon to maximize our time

lovely room, excellent staff. nice gym with peloton bike. great coffee in the coffee shop!

no laundry service

no place to hang towels to dry, but we also don't like to ask for more towels everyday (increases laundry and

staff occupied elevator with laundry bins while guests left to wait for elevator to return

location laundry

no room service

the laundry service is very prompt

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

about it was the food from the associated restaurant i had four meals, three of them were through room service

fantastic for the purposes of my trip( the staff was very helpful and pleasant but relaxed; the room service

easy to check in (we arrived quite late). free wifi worked. room was clean.

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars

the laundry room on the 24th floor was very useful

free diy laundry need to be mentioned

the laundry room had 2-3 washers and 2-3 dryers, all of which were free to use

staff thinks of everything, including providing detergent for laundry and an umbrella for the unexpected showers

the staff are not so friendly, when i ask questions about the laundry facilities, they are not so patient

the gym is a joke

the best part was the bar lounge, great food drinks and bartender.

absolutely loved the location of the property and the downstairs bar was very nice as well as the wine/cocktail

great staff. clean. smelt nice. nice bar / gym area

bathroom,bath (tub) is past its time (painting is peeling off),showerhead with only narrow jet, laundry service

one small thing. i thought it was a bit much to charge for wifi services.

paid the $50 early check in fee and boy was it worth it

we felt special receiving gifts for the kids and water when checking in, and a voucher for a complementary

additionally, the pet policy is not clear on your website

great location, fantastic guest laundry room, nice sized rooms.

liked that the hotel provided washers and dryers for self-service laundry

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

no spa or hair saloon gift shop is limited restaurant food taste is below average

location. kids enjoyed the pool which is open later than some pools

this is an adorable hotel. the bar is fun, walking distance to everything, and comfortable beds.

fantastic location and the staff was great offering an early check in and late check out

the lobby, seating area, breakfast area, business spot, wifi and lounge with music in the evening was great

arranged early check in

wifi was very intermittent and crashed frequently

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

outdoor pool closes at 10pm :(

the wifi should be protected. i didn't feel safe using it for work.

we ask for early check in and we could get it not before noon time

all good but wifi very slow. stayed at the the verb many times and this is typical.

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

breakfast wasnt worth 18$

we loved the fact that it was pet friendly

kevin at front of house was superb. he was friendly, helpful and the kids loved him.

no gym on site, room service ends early

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

no bar to meet our friends we visited

also breakfast is not included in prices and is very expensive

need a bigger gym or access to bsc next door

laundry facilities a big bonus

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

it was nice having laundry facilities on the premise

no spa or pool or lounge for 400$+ a night

we arrived very late but this was made very easy for us and instructions were excellent lovely breakfast, stunning

laundry quick and efficient

the gym was ok, and it is a great area for running

dangerous for kids

the place , was a great space for me and my kids

we did have a poor experiance with room service what was delivered was not what was described in the menu

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

they were all nice, every one of the front desk staff, and the man who tended to the breakfast was so kind and

laundry facilities on the property

also laundry facilities on 8th floor are very helpful for guests with a longer stay

we didn t use it, but if we need to do laundry it was available and maintained

the onsite laundry and gym were a great added feature

good amenities such as k-cup in small kitchen and laundry facilities on site

laundry service was horrible

two toddlers and they did everything they could to make us comfortable and get us a prioritized early check in

it was clean and they had a nice gym

very nice staff who easily arranged for a late check out for us

we used the gym a couple of times which was also excellent

restaurant food was too expensive. laundry service was too expensive

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

bit pricy, everything was an additional charge

in house,breakfast,bar,gym,lovely staff

no microwave or refrigerator in room and no laundryroom

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

the cleaning staff left their laundry and cleaning carts in the hallway overnight

paid extra so my kids would watch the planes take off but we just seen the back of a building and two parked

great fitness center with pool and hot tub

laundry area was out of order

me and my kids will be back soon

was great starting with the staff to the cleanliness i enjoyed my stay with my kids they also loved it

the pool

very clean,the staff was polite the breakfast included was amazing over all this was the nicest hotel i stayed

everything was on good level except the laundry

we like room service so a lot can improve in this domain .

we were told room service was available until 0930pm but no menu as it was only available from tv

at breakfast - we didn't get a chance to try it for dinner but it smelt delicious and the bar service was great

no room service after 9:30 pm

no self laundry facilities

staff - even the laundry team offered help

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

limited room service menu

small gym

no gym as depicted

i wasn't expecting early check in - but was able to

it is next to the drug dispensary so the street has packs of kids smoking dope. not very savory

silly me, thought the fireplace was real in the room

my bf and i really enjoyed having a cocktail or two in the bar off the lobby before going back to our room- it