breakfast and laundry facilities

the on site laundry was convenient.

pool was heated and rooms have nice appliances.

room was spacious and modern with a full-sized kitchenette

parking, the room was more than an hour late but no later check out, no towels in pool area, lol,

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

nice pool area and workout room

the rooms were comfy, breakfast was good, pool and fitness room were well maintained

after the phones started ringing a women finally came out from the dark gym with a man following behind her

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

the front desk staff was amazing and the lady in the lobby early in the morning for breakfast was so sweet

parking was good

small parking lot

nice indoor pool but too cold for us to

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

breakfast also exceeded expectations

the pool was cold and there wasn't a hot tub.

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a

swimming pool could have been warmer, but that s it.

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

breakfast was not available. very disappointing.

breakfast was better than expected. staff was polite and helping.

the pool water was not very warm. there were small worms outside of the pool on the floor.

pool was cold. main entrance not evident from the road.

the late night laundry area being used as we were in104 directly across from room.

i thought it was weird to be in a basement setting with window view below parking lot level.

very good, your staff in kitchen was great

parking was a little tight when everyone was in for the night

breakfast was good everything was great

whatever laundry detergent they used my body didn't like. not there fault

breakfast eggs were not good....

no pool

breakfast was just fine.

the breakfast bags, you need more choices. such as yogurt, fruit cup etc..

laundry facilities were nice to have but the water came out hot when we selected cold

it was very helpful to have laundry facilities on site

was next laundry room and machine at various times of the night and had to tune the tv up

we had a hard time getting correct change for laundry.

the hotel was excellent condition and very and the breakfast was excellent

smelled like marijuana, neighboring room was having loud sex and there were kids running around in the room

didn t like that it advertised pool and hot tub and when arriving the pool and hot tub were closed

i didn t use the indoor pool but i did look at it and it was very clean

one for me and one for the kids

the swimming pool was too cold should have a heating pool

the staff and the fact that you have affordable laundry service. and good breakfast

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

we had dirty laundry and in vacuumed carpet in our first room

staff was very friendly, the hotel decor was modern, rooms clean & breakfast was nice for a continental breakfast

a large and has a fully functioning kitchen and large spaces

real nice breakfast and very comfortable bed

not enough parking spaces in front of the main entrance to hotel.

very clean establishment and the breakfast was covid friendly

kitchen

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

pool was murky and smelled like dirty laundry

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

the spa tubs are great, but advise that you give the jets an initial quick clean out via fill/ run

it continued till midnight and kids were running and screaming

comfy bed, clean rooms, ample parking.

parking was hard to come by in spite of a large lot on a saturday night

room was great and the pool. great lounge too.

free parking and easy access to eateries

everyone and every amenity was perfect the breakfast and bar service was terrific

nice room, liked the kitchen

restaurant/ bar in parking lot closed at 10 p

they didn't come one of the days and did very minimal cleaning for a room with a kitchen

didn't particularly care for the breakfast menu.

amount of litter and trash surrounding the hotel outside, especially behind the bushes and in the parking lot

plus you can do your laundry for free with their big whirlpool front loader washer and dryer

served the purpose and parking was easy

the breakfast in the hotel lobby was quite expensive. also some loud neighbors up very late!

pool was smallish and was located right off the lobby

no breakfast.

pool and hot tub could be cleaner

parking was also an inconvenience

i would of all appreciated daily housekeeping and room service. indoor pool needs an upgrade.

even though they have a pool, they have managed to save the whole hotel from smelling like pool

the kids unsupervised at the pool

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

the pool was small and cold for indoor.

staff, specially food service for the breakfast

we have stayed her in the past and love the shuttle and location.

charge on laundry.

everything: 1- no room service 2- tv not working 3- dirty leanings 4- small beds

but the next day there were kids running up and down the hallways, waking my family, screaming, knocking on

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we

parking lot and sidewalk icy

that breakfast wasn't included and the pool wasn't open.

pool hours til 2am????

wifi was not connecting

kids making noise and running in hall

that the pool wasn't open

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

good amenities like inhouse laundry and as well in the apartment

breakfast bar was in a good location, the kitchen staff was very hospitable and didn t like the fact that

no room service

loved the bar area

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

and maybe the fact that we had to pay an extra charge to have wifi in our room

ordering room service

and the affiliated restaurant, the toasted oak, was bar none the best hotel dining experience i've had domestically

laundry / workout was on second floor but not really a dislike more of convenience of

) the shop and the laundry were a life saver, specially when traveling with a family member that needs special

the breakfast was good.

the kitchen.

coffee annd tea and then hot chocolate for kids 24hrs

i mentioned to front desk and housekeeping and was told they were in the laundry and would be ready shortly

& the room, the accommodations, the location, the friendliness of the staff, the complimentary breakfast and

awesome breakfast and very clean with friendly staff

also the pool wasnt as clean

check-in was easy parking was ample room was clean staff was friendly

free guest laundry facilities

with nice pool gym and guest laundry

parking, most of the staff, hot shower, bed & pillows, happy hour snacks, free laundry, fitness room, really

i liked that they offered free laundry for the guests staying at the hotel

when i was doing laundry there was a bunch of people in the work out room with out masks and the proceeded out

breakfast and laundry room not working

only negative i can say is that the entrance and exit of hotel parking lot is rough

i loved the brekfast and the wifi is super fast

pool was closed

wonderful staff. breakfast was great.

this hotel for spring break with my two kids

the breakfast bar and how friendly and helpful the staff was

room was amazing , the breakfast was perfect , the pool area will always be a plus for me anytime the jacuzzi

the pool was t that clean

kids were not controlled in whirlpool by parents even when complaining to staff

wifi was not working

bad wifi

kids coming from pool to front desk by door for towels

available amenities like the gym and the free breakfast everyday

great breakfast!

to the pool couldn't enjoy it kids without supervision jumping in the pool

the parking lot is bumpy and full of potholes, the landscaping is not cared for at all and makes the

attached restaurant served a very good dinner and breakfast buffet

friendly staff, spacious clean room with 2 televisions, convenient snack bar/parking, good value

had good food, was open for breakfast buffet and also alla carte

pool, room service, nice accommodations

so i had to use a different card, but with all of the teenager kids playing in the lobby, i decided to just go

it was loud the whole night both days kids knocking on the door the staff was rude

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

i actually cancelled in the lobby because there were alot of kids playing in the lobby

the food bar and grill and so much fun!

we ended up just getting 1 bar from a nice housekeeper

the gym had a broken tread mill

was too many kids and teenagers running and playing in the hallways without parental supervision and the staff

plenty of parking

the shuttle wasn't on time and the shuttle on the way back from time to time and broke down

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with

good location. easy parking.

got was adjacent to another room and the people staying in it were loud adults but also had loud kids and with

pool was great for the kids in february

room service was phenomenal and walking distances to everything downtown

the fit kit (rental of gym apparel) was great

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

the rooms were comfortable, mini bar was stocked and there were robes and slippers in each room

the bar area could be better positioned as a lounge.

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

room was very clean. there was a kitchenette with stove, fridge & microwave. spacious.

kitchen area

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the space of the room,the quietness and the pool was empty for me and my kids to enjoy.

pool was freezingud83eudd76 in january

could've turned the heat up more in the pool area also the deposit was high and they don't offer free breakfast

the pool was a bit cold.

don't like the fact i had to pay to do my laundry

paying for laundry

it was nice to have a pool, as i had my granddaughter with me

good shower (excellent water pressure), nice work area with a good desk chair, and adequate gym

tub stopped up and nearly overflowed everytime someone took a shower and there were ants in the kitchen area

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

indoor pool was not heated

i love the size of the room, the kitchenette with refrigerator and stove (cannot remember if there was a

breakfast was great

location and parking

bed and sheets. my parking spot was awesome. it was covered.

dove products in the bathroom as well as all of the delicious options included in the continental breakfast

gym too small

breakfast was awesome. far better than any other hotel breakfast i have had.

incl breakfast is only some chips and popcorn in a kitchen an the floor - food was not good

the hotel bar was always busy

room service

gym seems like an after thought, no a single window made it feel very uncomfortable to work out in

i like the bar scene with local crowds

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

location. indoor pool for the kids.

complaint is noise from the kids in hall

went to take the kids to the pool only to find no hot tub

were a couple families that took over the lobby area and their kids were left to run the halls yelling and

the attendant went to the laundry dryer to retrieve clean towels and said they are clean just not folded

enjoyed the pool, laundry services

a blanket too with a lot of attitude and i was like yes i'm going to put the blanket in the dirty laundry because

the kids ran up and down the hall, on the first night, they knocked on the door two times and ran

the pool area was really nice

friendly receptionists and free laundry.

cooks laundry front attendants everyone

needed a shuttle to and from a concert but apparently the shuttle doesn't run on the weekend which was very

we enjoyed the pool,jacuzzi, and sana. love that the bar and resturant is down stairs

nice pool, sauna and hot tub.

the room was spacious. car parking was available. there was a swimming pool.

very friendly staff, large rooms, good breakfast, and indoor pool (kids love it)

had a modern look, layout of the room was nice, hallways smelled of fresh carpeting, main areas looked recently

i had read the hotel was pet friendly, but wasn t aware of the fee

would have loved to use the pool but there were a lot of hacking/coughing little kids around and we didn't want

were partying at all hours of the night kids running up and down the hallway after midnight and wee hours of

and breakfast could have been much better

the pool was rather cold. i wasn't able to swim, but it didn't seem to bother my kids.

i like the room it's big enough for me and my 4 kids

the pool area itself was warm and its odd you have to walk threw the pool area to get to there gym it's in the

friendly staff kitchenette laundry facility

oh, and did i mention free laundry

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

free laundry room, nice big gym

it was nice and clean and had a laundry area to wash clothes at.

pool was closed(covid 19)

the pet fee is $100.

pool was very nice

really liked the full kitchen

breakfast was great

had trouble connecting to wifi

i really enjoyed the pool

very welcoming place for kids and pets!

parking situation is ridiculous

the pool and breakfast was wonderful

breakfast bar was terrific

s not the property fault but the bar n grill food was extra expensive but wasn t worth the

view of the parking lot and dumpster wasn t as impressive as the room and hotel overall, but that s hard to

great room great staff,excellent breakfast

i like that they had a late check out for 1pm made a big difference and was great

still wet, room smelled like mold and was placed in a room next to the back door and maintenance laundry room,

the pool was clean and maintained, which was a huge plus for my kids

the room was nice and location in relation to the pool(because we have little kids) was perfect

location was great, front desk staff and kitchen friendly

to guest rooms and the lobby, i was disappointed with the decorating of the breakfast area

fully stocked kitchen

the breakfast had a lot of choices and it had a bar and kitchen for dinner

went down to the hotel bar for a drink and dinner and the bartender was exceptional

room service would provide replacements fir used things throughout my stay, but had some slight

there was nothing negative except breakfast wasn t the best

like that it was over the capacity and the pool area and they did not check for ids for the kids that was in

ended up coming early into the city, called ahead, they let us do an early check in with no charge

24-hour room service

hotel is outdated, the pool room and gym area is disgusting and dilapidated

probably due to covid, the room service menu was very limited and no where near worth what we paid

the laundry facility is out of order for a long time.

also, the laundry room was out of order and i needed to do laundry

breakfast laundry room bed was comfortable

can't go wrong with that continental breakfast either

lady did her best to open the door for us and then she brought a complementary snack bag for the kids i appreciated

the ice and laundry were right down our hall which was convenient and above all the hotel was very clean

bathroom clean & bright. breakfast selection was amazing!

nice breakfast

cozy bed, clean bathroom, nice pool, friendly staff

breakfast is always the same

the space coming up for the woodward dream cruise and parking the truck and trailer space.

hotel bar closed at 10 pm

great staff. clean quiet rooms. real breakfast. easy parking. great location.

the modern, extra clean rooms, restaurant, service and parking and location.

we choose this looking for a little more upscale experience- we met friends in the (empty) bar and said it felt

laundry room should have a change machine or machines that accept debit/credit cards

nice to have laundry facilities

of handicap parking

location and pet friendly

we were there for 9 days and used the kitchen area in the room to cook some meals

room was located next to the employee lounge, across from the laundry and next to the ice machine

kids baseball teams were lod past 10pm

parking was not adequate

the pool hours and the option to use the spa and pool. breakfast options.

pool and hot tub were spot on

same price and none of the amenities are available not even housekeeping pool or room

and the wet loved the pool because it s not deep and we felt safe allowing our kids to play

had a good dinner at the bar inside the hotel

the pool area was wild.

gym, pool, bar, and restaurant closed

the room was over the laundry...it was burning like hell!!!!

the breakfast was great too

the staff was very pleasant, and the food in the kitchen was not too bad

the living room kitchen area

the staff were very friendly and helpful. the gym is small but nice. the rooms are big.

pool area was nice, just the water needs to be a little warmer

the breakfast was delicious

found pubic hair bathroom was not clean parking horrible no bedding sheets available clean no towels no essential

fresh, clean, great pool and work out facility. breakfast was offered and great variety.

place is almost great in every way, but the wifi was unsecured

were really nice, breakfast was delicious room were super clean and comfortable very quiet place pool open from

when the listing says there is a pool and people are traveling with kids it's very disappointing to get there

clean, good breakfast, welcoming

this hotel was clean friendly staff bed are so comfortable pet friendly. all around 4 stars.

great facility with breakfast includes. highly recommend

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

on site laundry was a plus

the rooms were big. and i liked the free laundry facility.

free laundry room, good breakfast every morning nice hospitality

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

there is really no lights outside in the side parking lot. it s really dark at night.

nice staff, no issues had extra towels and wash cloths, pool was nice kids enjoyed very much

parking lot should have one way in and out exit from haggerty road and very small

and then walk to the opposite end of the building several times to wash, dry, and retrieve my laundry

reception nice. room nice. helpful lady in the laundry when asked for directions.

loved the upgrade, room by the door to the handicapped parking space

close to breakfast places

one complaint: we didn't have enough flatware in our kitchen

room , excellent breakfast

easier access to parking lot

breakfast buffet

breakfast was tasty and well presented

also, because of covid restrictions, i don't think i could've used the exercise room or the pool room either

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

not enough parking

friendly staff, clean rooms, nice pool, great breakfast.

the waterfall in the pool area wasn't on during the day.

love the pool with the waterfall

the room was also missing an ice bucket, coffee, and coffee cups and the laundry machine ate my quarters but

there was a staff room next to ours with a laundry shoot

i had specifically asked a room away from the kitchen/bar, without any smells, and yet despite not being

very friendly, efficient staff and a free shuttle if you need it

here on last weekend for a getaway i came back here for the second time in a week with my grandkids for my three

the rooms all smell like dirty laundry or body oder

the stay was great but the housekeeper couldof done her job a little better if someone leaves laundry in the

great location, friendly staff, clean rooms and a decent breakfast

i was terribly disappointed when someone chose to use the parking lot to celebrate with fireworks

breakfast area didn't have enough seating for everyone

my kids were trying to login to the wifi on friday night (1/14) however was unsuccessful

spent a very short time, the pool and the hot tub was great.

what happened, but whoever entered the last name in the system for wifi username combined part of my first name

not to mention room service isn t offered on the weekends

someone hit my car in the parking lot. not safe