pool was comfortably warm and nice hot tub

dirty with cup stains still on them but we got they re so late we just went to bed and expected room service

there's also lots of free parking spot

plenty of parking as well

restaurant was so expensive the parking was ridiculous and so many potholes kids running in

paying for laundry

don't like the fact i had to pay to do my laundry

amount of chlorine in the pool seemed excessive, really stated to irritate my daughters skin.

showed us around where the pool ,eating area was located

tub stopped up and nearly overflowed everytime someone took a shower and there were ants in the kitchen area

good location near mall and lots of restaurants, room was comfortable, and it provided a clean laundry room

the gym is tiny and dated.

high kids running down the hallways in the evening

the only thing that was even remotely negative, and it is extremely, extremely minor, is that the pool could

i was thinking maybe it was because the hotel was pet friendly

1 staff worker who said there was no amenities and i found out they had a laundry room

laundry sitting in hallway for 1 1/2 days

the laundry room on the second floor was filthy

kitchen area

had a full kitchen if we wanted to cook

dining room hostess refused to seat us in the dining room but said we could eat in bar so it was

ordering room service

loved the bar area

they say they have room service, but don t count on it, i was told several different times there was nobody

great resturant and bar on site!

very clean facilities, the laundry room was perfect for the point in our trip we were in, we were able to take

the pool was very cold for being indoors.

we wanted to rest and with kids, it's good to have a place to land quickly

pool was very small,

were all too busy drinking and talking to the other parents to pay attention to what their kids were doing

staff, great breakfast (free), room location, location to interstates, full kitchen, laundry on premises

had a fire christmas day on the third floor we had to evacuate for two hours in my fireplace did not work they

had full mini kitchen and plenty of sleeping space

the first night a group of kids were drunk and laughing and stomping upstairs above us

rooms are very spacious with a fully equipped kitchen, a big couch, working desk, comfy bed and a big shower

kids really enjoyed staying here, swimming in the pool and also the breakfast was

it was good but not various and i loved 24hr fitness center.

breakfast was yummy

the hotel bar didn't open till 5pm and the hotel was full

the fitness center light is turnoff automatically during running.

the only holiday inn express i have been to that has no laundry machines

the hotel did not have a guest laundry.

the pool and work out area. and most definitely, the breakfast

wish the pool was warmer or there was a hot tub.

bed very comfortable. the gym equipment was really nice quality.

the rooms were big. and i liked the free laundry facility.

free laundry room, good breakfast every morning nice hospitality

service on the weekend and they didn't make beds each day, not sure whether that was included laundry - was

they have a laundry room which is free, you just need to have your own laundry soap or buy at the hotel-very

good location, breakfast, friendly and helpful staff, clean room, laundry and swimming pool.

nice to have laundry facilities

laundry room should have a change machine or machines that accept debit/credit cards

was great, i had pet friendly room with my 3lb dog but there were stains on carpet and it smelled funny

pet friendly

in regards to other guests and it s far away enough from the highway), appliances (ac, tv, wifi, fridge) work

room was located next to the employee lounge, across from the laundry and next to the ice machine

breakfast was fantastic

uncontrolled kids from dance competition loud and disrespectful

pool and hot tub were spot on

kids sports team took over pool area and dining area

the free wifi worked well and i was able to complete all my work using it

a hot tub in pool area would be great ;) honestly the friendly staff just made our stay great.

its clean and the breakfast is awesome.

breakfast was amazing

very friendly & helpful, facility very clean and updated, breakfast service top rate, well-lit parking area and

there is also a pool & exercise room

place was excellent debra and johnny were really nice, breakfast was delicious room were super clean and

great facility with breakfast includes. highly recommend

our stay included breakfast

breakfast could have been better but during this pandemic, it is very understandable why it was

breakfast was lovely - nice selection including eggs/bacon/potatoes/etc

pool and the hot tub were out of order

to the pool couldn't enjoy it kids without supervision jumping in the pool

the jacuzzi didn't work and there was no heat in the pool area.

would like free breakfast like many other similar hotels.

breakfast laundry room bed was comfortable

also, the laundry room was out of order and i needed to do laundry

the laundry facility is out of order for a long time.

there where no vending machines for the kids.

the kids have enjoyed the pool

proximity to work and restaurants. on site laundry. welcome box was a nice touch.

pool was cold. main entrance not evident from the road.

restaurant hours. breakfast buffet ($15 a person) is equivalent to hampton inn free breakfast.

breakfast was not available. very disappointing.

the pool was empty for maintenance, with no prior notification given

no breakfast, no pool, no view, no laundry, had to go to desk for towels,

gym had strong smell of rubber & chlorine.. making it a little more difficult to work out

open just a little bit, like other hotels, so that we could let some fresh air into the room gym could be a

clean, friendly staff, lovely breakfast area and a wonderful breakfast

everything was good including the breakfast everyday and the staff were friendly and helpful.

pool was closed due to covid but i definitely understand that

ordered thru room service was excellent

pool and hot tub area but i wished it was open until 2am

was very loud in the hallway kids running around until 1 am, called front desk few times nothing happened, they

the pool area was wild.

had to go out to do laundry.

i would have rated higher but there was not a customer laundry

they redid the parking lot and had to park at a gas station next door

spacious room, ample breakfast choice, nice location. gym is small but serves the purpose.

comfortable bed. large room. lots of parking.

clean and good breakfast

clean facility, decent gym, good breakfast

noisy in our room by pool at night, rooms need updating, pop prices

easier access to parking lot

it had an outdoor pool, a microwave and refrigerator in the room. and also a let out sofa bed.

in many parts of hotel, including wafting into our room loud parties on weekends broken elevator laundry out of

was not good at all, room was slightly dirty, pet fees were a little extreme

needs to be a staff member that checks on the pool every now and then

very comfortable environment the breakfast was awesome

breakfast awesome

s no laundry room which would have been nice since we were here for a number of days while we moved a

no guest laundry. heater didna ? ? t keep consistent temperature.

does the hotel provide self-service laundry service

loud kids, running, screaming, banging doors. no supervision.

wi-fi a bit slow, onsite gym has only cardio equipment, very slow elevators

disappointed by that but immediately upon inspecting the room i noticed there were no pots in the kitchen, only

breakfast was not great, but it was something.

the breakfast need attention.

not enough parking spaces in front of the main entrance to hotel.

location, breakfast, parking, staff, cleanliness

the staff and the fact that you have affordable laundry service. and good breakfast

we had dirty laundry and in vacuumed carpet in our first room

trash all over on the 3rd floor in the laundry area

the laundry room which was a great value and convenient

were not allowed to eat the breakfast buffett and did not realize it was not included in the room

it was nice to have a coffee bar downstairs especially when you have kids who wake up extra early

the food from the bar exceeded my expectations

gym temperature was 82 degrees, and the thermostat seemed to not be working even after adjusting

i was in town with my hockey team and we were placed right across from the pool and hot tub

great pool, hot tub and work out space

kitchen had an unpleasant smell but we cleaned and sanitized it and everything was fine

breakfast wasn t good

fantastic breakfast, good sized suites and the location was convenient for visiting our family.

we did not go to breakfast.

the breakfast

guests that went to pool would track alot of water inside elevator

had a pool which i didn t use but family staying in the same hotel enjoyed, great variety of breakfast options

weak wifi signal

the wifi was not very good and we kept getting kicked off of it.

parking lot need repairs

laundry room and dryer vent hadn t been cleaned in awhile

told one pet fee charged another

loved the location and parking too.

liked having the kitchen facilities--very pleasantly surprised to find my dishes had been done when

pictures portrayed the pool as being larger than it was, good thing we were the only one using at the time,

heat tub and swimming pool and laundry

the sink in the kitchen leaked all over the floor. it appears it was a preexisting problem

no daily room service

the kids liked the pool area

i didn't like the pool wasn't open or no ice machine

loved the properties room and pool area they were very safe when it came to the covid

the location is next to bar louie which provided good food and service.

asked for non smoking and got a smoking room

pool area and exercise room was very nice

parking lot and parking

bed is so comfortable and the room was clean i love the laundry facility provided the front desk clerks are so

a room at the very back end of the property by the laundry

desk clerks, especially hotel employee who made amazing breakfasts and the wonderful head of the laundry room

dirty but i cleaned it i didn't like that the ice machine is only on one floor i didn't see a laundry area but

breakfast is ok, be nice to get some bacon, i'm all sausaged out

whatever laundry detergent they used my body didn't like. not there fault

not enough parking space

well lit parking

breakfast eggs were not good....

the breakfast was

we had a hard time getting correct change for laundry.

laundry facilities were nice to have but the water came out hot when we selected cold

was next laundry room and machine at various times of the night and had to tune the tv up

it was very helpful to have laundry facilities on site

kids and wife liked the breakfast made for a good time.

luxury resort hotel spacious rooms with all modern amenities excellent grounds and golf course where you can

are local to the area and just wanted a quick getaway so the kids can swim in the pool

pool area could be larger

the property was extremely beautiful the pool was so cute for the kids to enjoy.

clean, amazing staff, food and comfortable hotel room. kid friendly and nice relaxing pool.

of public spaces / mainly floors in elevators, laundry, stairs

my room was located near the pool, an exit door, and the laundry room/gym and i could hear everything

breakfast offerings were not great

breakfast was great, also nice seating area with outside area too, very comfortable and clean

new, spacious, clean, good breakfast, great gym

and pleasant hotel, rooms spacious, great blackout curtains, fun indoor pool, even a useful guest laundry

great continental breakfast, nice pool and fitness area. and close to the michigan stadium!

we were late for breakfast but the kind gentleman allowed us to get some bits for us and the kids

was snowing and we checked out at 10 and it didn t have any shovels the parking lot yet and no salt was put

kids were looking forward to it but it was too much for us

the on site laundry was convenient.

breakfast and laundry facilities

breakfast was delicious and the pool was great

we did not try the breakfast. location was perfect for us.

swim pool and the 24 hours of the gym

had to use laundry bag for my ice bucket.

staff clean rooms small refridgerator, microwave and coffee maker and much more swimming pool, laundry facility

the outside of the facility was well maintained, and the parking lot was very clean

the pool is small but fine

the breakfast, and the coffee available 24 hours

there was not even a laundry bag in the

able to accommodate late check in and late check out times.

the on site restaurant and bar avaliable when i arrived n the early evening

no breakfast or pool.

facility was nice with a small gym and swimming pool, room was big (bathroom is a little too big), would be

back to same, the employee didn t understand basic hygiene don t think about doing any laundry there, washer

very clean had a very nice pool workout area

easy parking

we were looking forward to swimming but the pool was too cold.

the people were great!! it was extremely quiet at nighttime. breakfast was very good.

charge on laundry.

they also offer a nice free breakfast

i was traveling alone with 3 kids and the staff was our family away from home, looking after everything we

kids said the breakfast sucked but they didn't go til 9 so i thing they just missed the good stuff

accepted early check in

too many kids without adults at the pool so i could not even swim and the tvs are outdated

kids making noise and running in hall

too many kids without adults at the pool so i could not even swim and the tvs are outdated

pool hours til 2am????

wifi

no breakfast yet due to caution of covid 19

very small parking lot for a hotel of this size. hotel is difficult to get to.

there was trash all around the hotel & parking lot that was never cleaned up during the week i was there

the scrambled eggs & sausage patties were excellent breakfast buffet was great

breakfast wasn't served early but it didn't effect my stay.

good amenities like inhouse laundry and as well in the apartment

my first room was dirty looking , it looked like a motel i had to walk through the employee laundry area

laundry in the hallways looked really bad

no pool, and the rooms were small, especially in the bathroom...

and bar closed at 8pm to arrange furniture for a dance club that opens at 10pm

nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery

there was a lot of children in the pool.

when i book the room it didn't say that everything was close, the pool,gym,restaurant,starbucks.

pool, room service, nice accommodations

the pool closes to children at 9:00pm... it would be better at 10:00 pm.

kids had to walk throught the dark courtyard during winter, slight inconvenience

beat up, dirty, smelly, no housekeeping for 4 days, worn out beds, gym in bad condition

kids running back and forth

there was young kids (adults) in and out of building

the lower level access to the parking lot from the room. excellent

breakfast

garbage everywhere, no hot water, no towels, no no batteries in remote, no tv stations, no wifi, and my confirmed

parking right in front of the door. staff was nice... fridge and microwave in room..

shabby room lack of amenities, hand towels, etc poor breakfast options

breakfast was average,

under sheets for chips disgusting never use jacuzzi nasty ask for towels 1:00 they haven t did laundry

the laundry room was filled with flies

the laundry room was on the second floor

do then i was told to go way down the hall to the laundry room to see if they would give me clean towels which

were people actually living there, had their laundry outside drying

free laundry room, nice big gym

it was nice and clean and had a laundry area to wash clothes at.

the price the quiet location.free laundry and gym.

oh, and did i mention free laundry

the water in the lobby, rooms need a little upgrading, slept well, felt safe, appreciate the free laundry

the room was nice as well as the gym and swimming area

loved the pool. thr bathroom and kitchen design are nice.

breakfast and location was great

the kitchen

jets didn t work, overpriced, unfriendly staff, forced to go to reception to be let into pool area, didn t

laundry room was a bit outdated and had no change machine so i had to travel too several places to

my car was backed into in the parking lot.

rude staff and they tried to charge an extra $50 for my pet

the wifi was sporadic & the ac wasn't very good.

i paid pet fees

the dryer was broken in the laundry room and no offer was made to refund my money

picked this property for a longer term stay because it checked all my boxes: laundry, fitness, pool, breakfast

bathroom wasn't that clean and laundry facility had a weird smell

i thought it was the laundry room

the fireplace didn't work and was very loud

didnt have a safe in it,poor breakfast and was the same all the week,they need to work on the laundry

close proximity to everything, wide variety of breakfast items to please everyone

nice breakfast selections. quiet and clean! friendly staff. even the elevator was smooth!

they charged 180$ extra for the kids to swim and two extra parents to sit and watch their children swim, without

when we were leaving 30 minutes before breakfast started the desk clerk offered some early options so my son

quite hotel no breakfast but they do have juice and coffee all day long staff is nice laundry is expensive and

laundry machines didn t work properly. staff was unable to help.

he is a super-star, working the desk, doing laundry, and who knows what else when i wasn't looking

extra sheets after we were given a bed with 1 king bed when we chose 2 queen beds , she said the laundry room

no gym or laundry

loved the pool and fitness center

kids were disappointed

the only complaint i have is that the pool was freezing lol

kids running up and down the halls

24 hour pool open

loud on ever floor kids playing and running around

lovely, clean, spacious, well equipped, quiet, pet friendly, conveniently located

pool and the gym were closed as well as no room service was provided when i arrived to my room there was no

probably due to covid, the room service menu was very limited and no where near worth what we paid

amenities gym, pool, restaurant

the room was over the laundry...it was burning like hell!!!!

kitchen staff is also very pleasant and friendly

wifi was slow, and i could not use cell service at all

everything was neat and clean. did not do breakfast.

the staff was very pleasant, and the food in the kitchen was not too bad

cock roaches and the same dirty pile of laundry was on the floor the entire 3 days l was there as well as

pool was murky and smelled like dirty laundry

location is great when it comes to what's in walking distance such as grocery, laundry, and eateries

they were very understanding because i was traveling with a new pet

no shower, just a spa with no directions

the late night laundry area being used as we were in104 directly across from room.

wish they had shuttle service to dte music theater

and the breakfast was so good

no shuttle to dte

like that it was very clear that was a really nice quiet hotel, and then breakfast was very good

bed was comfortable and the kids enjoyed the pool. hallways were clean.

the parking was a bit less than expected but i was unaware of the upcoming event the next weekend

love the set up with the room being near the pool and with covid you guys are only allowing 10 people at a time

wifi and regular cell connections were poor could not make uninterrupted phone calls wouldn t

the common spaces - lobby and bar - are really nice as is the gym which is well equipped

we complained at the front desk to clerk and manager and they said we are a pet friendly hotel

michael was the very best bar tender. awesome.

room service is tasty, quick and well worth the exorbitant price

the fit kit (rental of gym apparel) was great

things like coffee and tea in the room. better wifi without paying for premium.

room service

i like the bar scene with local crowds

new and luxurious hotel ,exceptional location ! very nice restaurant and bar !

fantastic, bar and restaurant food very good

excellent. only disappointment was breakfast bar empty when i went still within time

the food in the restaurant was exceptional and our room service breakfast was on time and just right

........very confusing trying to get through new road construction to facility parking

wasn t no room service no one bring more towels and tissue.

free parking, clean

amenities are up to date for the star level and restaurant bar has nice atmosphere

the breakfast was much better than expected. the kitchen area was immaculate.

i didn't like was the arrangment of the chairs in the breakfast room

overall everything was great. friendly staff. nice breakfast. rooms were nicely done every day.

bed and sheets. my parking spot was awesome. it was covered.

i also appreciated the gym, which was convenient and helped make the stay even more comfortable

this is a pet friendly hotel too that only charged us a one time/trip fee of $100 for our week long stay

kitchen was a little worn (cupboards, missing a piece of trim, stove not stable), and found some

, courteous , friendly staff ,very helpful pool was not as clear as it should have been and air conditioning a

the pool needs a good mold cleaner

a bit dated, and the sidewalks and parking lot need a lot of work.